I honestly can not recommend Natasha highly enough. Have had several holidays booked through her and the most recent being the northern lights. What an incredible experience!! Everything about the trip was amazing from the husky sleigh ride to snowmobiles. We were so very lucky to see the northern lights every night we were there, which made the trip extra special. Even without the seeing the lights we would have had a fantastic time. Natasha always makes the time for you and it’s so reassuring having someone on hand to help. Thanks Natasha just need to get our next one booked

I have just returned from yet another amazing holiday that I booked through Natasha. This was a mother/daughter trip to Finland to see the Northern Lights and take part in lots of incredible experiences during the stay. From the moment I booked the holiday to returning home from it Natasha has really looked after us even compiling a list of clothing and equipment to take to help us in the snowy conditions - thanks to this list we were well equipped and never felt chilly. Natasha really takes the time to ensure the trip runs smoothly for you so you have nothing to worry about except to enjoyt he holiday and she makes sure you know how to get in touch with her whilst you are away in case you need any extra support. This isn't the first time I have booked with her and it certainly won't be the last, first class service from a truly lovely person.

Hi, all you people out there wondering whether to have a holiday in the snow! We have just returned from a glorious week in Finland which exceeded our expectations in everyway. Natasha at Travel Counsellors, held our hand through all the initial booking and red tape caused through existing health issues and age bars, resulting in a fairly painless start to our Winter sport holiday. All the included excursions were as described and all were great fun, we did add one extra (ice fishing), just for the man of the house, and felt this was enough activities to do as we also wanted to explore the local area by foot, even walking to Sweden!! The logistics of booking everything to time with three hot food breaks was nothing short of miraculous. Our room had the most delicious view from the picture window, with very comfortable beds and showering facilities en-suite. Nothing too much trouble for the staff on site at Davvi Lodge,. We have never eaten so well and enjoyed so much comfort and excellent customer service., they really cared we had the best holiday break ever. We stayed in the Lodge because we didn't want to have to keep dressing for the outside weather, but the cabins and mini lodges all looked inviting for the more hardy. From Snow shoeing to Snow mobiles ,Trekking to Husky sledding and lots more, all the staff went the extra mile ensuring we were enjoying ourselves in an alien environment. Full marks to Davvi Lodge, and full marks to Natasha at Travel Councillors for giving us a holiday to remember. We can whole heartily recommend Natasha Lawrence as a person who wants to tailor a holiday specifically for the individual and for taking us under her wing. We are sad now we are back in UK but have made many marvellous memories which will sustain us until our next adventure, when we shall be calling Natashia again. . . .

We booked a Northern Lights trip to Lapland staying for 4 nights at the Davvi Lodge Hotel. We flew from Norwich which was good for us. From the beginning Natasha was on top of all the details. She kept us fully informed about all details of the holiday and was always available for any questions we may have had for her. The holiday itself was excellent, there were a number of activities included in our holiday. These were: An introduction to Snowshoes. This was our first activity and was not as easy as it looked. Tiring but enjoyable. A Guided Fell Walk. You are guided through the forest by the hotel to a highpoint in order to have a clear view of the Northern Lights. Snowmobile Trek. You and a partner share riding a snowmobile from the hotel, over the frozen river into Sweden, then back to the hotel. Husky Safari. This involved you and a partner sharing driving a husky drawn sled then meeting these beautiful dogs afterwards. Reindeer Farm. This involved a leisurely trip being pulled by a reindeer in shared sled. It was obvious from watching the handlers interactions with both the dogs and reindeer that these animals are superbly looked after. Natasha accompanied us on the trip and was available throughout. All meals were included (breakfast, lunch and dinner) and the food was really good. There were 3 choices for both lunch and dinner, most choices were meat based but the hotel did provide individual dietary requests for guests. The staff at the hotel were excellent as were the guides for the activities. Natasha really set up a great holiday and it was great value. The star of the show, the Northern Lights, were seen every night and were spectacular. Thanks Natasha

Natasha has been absolutely amazing at sorting a snowboarding holiday for me and my boyfriend and getting everything booked. With life being so busy it was looking like it was going to be stressful to try and get this holiday booked and as we wanted it in the time we wanted it. Especially as we had no idea how to go about it all with it being a bit more of a complicated holiday. She made it all so easy though for us. She succeeded astoundingly with everything we asked from her. Her responses were quick and she was so easy and available to contact. She took the stress away from us and now we can just focus on looking forward to our holiday. Whatever we gave her she managed to sort it and achieve it. She was very knowledgeable too and advised us on a bunch of different things that we didn't even think about or realise. She also helped me and my family with going on a trip to lapland Finland which was an absolutely wonderful time. Out there I even got to meet Natasha in person and she was so lovely to have a chat with. Such a wonderful and helpful person too and It was a real pleasure to meet her. I would highly recommend Natasha to anyone trying to book a holiday as I really couldn't praise her enough for her work and her work ethic. You can really tell she enjoys what she does which makes all the difference too.

Just back from our first ever cold weather trip to Finland. Usually spend our holidays in the sun but thought we’d give this four night trip a go and were not disappointed. What an incredibly organised trip from start to finish. Totally stress free with all the meal times and excursions etc worked out for each group. We pretty much covered everything we wanted to do from husky mushing right through to snow mobiles. The icing on the cake was seeing the northern lights every single evening, memories we will take to our graves. The hotel was exactly what we expected, almost like a large cosy lodge, warm, great food and great staff. Will definitely be using Natasha in the future when we need our trip organised, great communication and nothing was too much trouble, a big thank you for an amazing holiday Natasha. From Terry & Sara.

Natasha is so helpful and knowledgeable and nothing is too much trouble. Would definitely recommend her to anyone I know

Helpful, Interested, Professional, Enthusiastic, Knowledgeable, Supportive, Inspiring, Tenacious, all these and more, Natasha inspired us to consider visiting a part of the world we had never thought of before, It was a challenging journey, with hurdles of health and age to overcome, but she was with us all the way with encouragement and support. We now look forward to an amazing adventure, out of our comfort zone, and the ability to create memories for our years ahead. We can whole heartily recommend Natashia. . Mark and Elle Wiseman.

Natasha is amazing, listens to our needs and requirements and then found us a wonderful holiday. She is flexible and nothing is too much trouble whether it be a big query or even the smallest detail she wants to get it right for us. Very friendly and approachable. Very thorough. Would recommend Natasha to anyone.

Nastasha is professional, friendly and helpful and I know goes the extra length to ensure the holiday that I book with her is exactly the one that I would like to have. I have no hesitation in recommending Natasha and I even did just that at the weekend to two friends who are looking to book trips away this christmas.

Natasha shaped a very special family experience for us, a wonderful Lapland break for the four of us with both sets of grandparents that was exactly how we'd hoped and imagined it would be. Everything we did was like being in a Christmas card. Without her guidance though on resort and package I think we might have spent a lot of money to be disappointed. She took the time to understand exactly what we were looking for for our budget. More than that though when, through our own fault it all went pear shaped with a passport emergency, she was unbelievable. Her knowledge of the system, network of contacts, attention to detail under pressure completely rescued us. Incredible service, real value. When its a break that's a bit special I'd thoroughly recommend using a Travel Consultant and Natasha is a star amongst TCs.

We were a group of 4 ladies planning a decadent holiday, and I recommended Natasha as being worth trying. We provided her with a massive list of wishes (no mozzies, spa, history, local food and wines worth trying etc.) and Natasha came up with the best holiday destination and hotel on the planet! She even dealt with 2 of the party dropping out at the last minute with a full refund. I would recommend Natasha, and Travel Counsellors, every time. Our trip to Kalkan was the best holiday of our lives, by a long shot.

Natasha has provided an excellent personal service for a range of trips. She pays attention to the details and doesn't just treat you as another job. I have recommended her to friends and family and have no hesitation in doing so.

The service I received was very good and Natasha is very helpful!

I always have found Travel Counsellors most helpful and I recently passed Natasha's details onto a friend who was most impressed with the service she received.

Very friendly, personal service. Thank you!

Natasha was incredibly helpful and so knowledgeable about the specifics of my holiday. She assisted with all requirements and responded to any requests within moments. I would highly recomend her to all. Thank-you!