About me Hi, my name is Nicky Brown, your very own personal Travel Counsellor. Whether you are planning a theatre break in the UK or a holiday of a lifetime to some far flung corner of the world, I have the professional and personal expertise to make sure your trip is perfect. I have an impressive 30 years experience in the travel industry and have also travelled extensively to the Caribbean, US, Far East, Middle East, South Africa and many European destinations. I am passionate about sharing my knowledge and expertise and helping you achieve the best travel experience possible. Whatever you are looking for, whether it’s a family holiday, honeymoon, sports tour or business travel, I promise an unbeatable, personal service. No enquiry is too big or too small and I guarantee the same level of care and attention to detail to all my customers whatever their requirements. As a Travel Counsellor I have access to more tour operators and suppliers than any high street agent ensuring I can find exactly what you are looking for. And as a highly respected, award-winning company, Travel Counsellors has established a number of excellent relationships with some of the world’s leading travel suppliers resulting in many fantastic, and often exclusive, deals. Travel Counsellors is covered by ATOL and its unique Travel Counsellors Trust protects every element of your booking including low cost airlines, scheduled flights, accommodation and car hire. So not only can I save you time and money but absolutely everything you book through me is financially protected. My customers love the fact they always deal personally with me and that I can handle every aspect of their holiday from overnight stays to car parking to insurance. Nothing is too much trouble and a recent survey conducted by Travel Counsellors showed that 100% of my customers would use me again and refer me to their family and friends. So if you value a personal, knowledgeable, friendly service from one of the most respected travel companies in the UK, get in touch and let me start turning your holiday dreams in to reality. I look forward to hearing from you. Many thanks, Nicky
My customer stories
Sent by Becky Ranford
Bishops Stortford 18/04/2024
Thank you, Nicky, for organising such a wonderful trip for us to Iceland. The information and support leading up to the trip was incredibly useful. The accommodation was centrally located and really comfortable for a family of four. We really appreciated your help in rearranging a trip for us due to poor weather while we were there. We haven't used a travel counsellor before but we will definitely do it again as you take all of the stress out of organising a trip!!
Sent by Emma Knewstub
Harlow 05/11/2020
A big massive thank you to Nicky Brown from Travel Counsellors who not only sourced the most perfect family pre-lockdown getaway exactly to my very specific brief but also responded immediately to an urgent travel issue a friend was having.
I’m incredibly grateful to her as I know how difficult it is to plan and execute a break for me as I have loads of conditions and my brief is very tight. However, my family and I have just returned from a fabulously relaxing and much needed retreat in North Norfolk in a remote house surrounded by 60 acres of farmland and close to a village similar to Southwold where we used to visit every year. It was so suited to us and was just the break we needed to prepare us for this next lockdown. Thank you so much Nicky.
Can’t wait to book our next trip with you!
Sent by Marion Sholl
Romford 26/02/2020
We have used Nicky for several years now. She is very friendly and obliging. Nothing is too much trouble. She knows her job and does it well.
Sent by Sarah Poynter
Bishops Stortford 26/02/2020
Nicky is amazing. Fast. Accurate. Listens. Adds to requests xx brilliant eveytime x
Sent by Helen O'Hanlon
Bishops Stortford 28/01/2019
Always available, if not lets me know when she can be. Enthusiastic about my choices and queries. Nicky is always my first point of call when thinking about holidays.
Sent by Matthew Holmes
Chelmsford 28/01/2019
Nicky has kindly sources and booked various holidays for my family. Nothing is ever too much trouble and I must admit I am a fairly demanding client. She is first class.
Sent by Julie Azzaro
Southampton 28/01/2019
Nicky is great! The service she offers is always fast, efficient and helpful. I wouldn’t hesitate to recommend her to friends and family!
Sent by Linda Reynolds
Harlow 03/12/2018
Nicky at Travel Counsellors always delivers perfect holiday destinations and the support we receive is 100%. Thank you.
Sent by Sue Mcintosh
St Albans 17/07/2018
Nicky offers a prompt, efficient and highly professional service. I would highly recommend her for both personal and business travel.
Sent by Tracy Walker
Stansted 26/06/2018
Nicky is knowledgeable, polite, easy to talk to. Listens to your travel requirements and ALWAYS comes up with the goods.... She takes the stress and time out of arranging a well earned trip. I have passed her details on to quite a few people who have used her and the general comment is 'She is a TRAVEL ANGEL' !!
Sent by George Bull
Saffron Walden 26/06/2018
Nicky has been simply outstanding. She helps all through the planning, implementation and follow up processes. Nicky goes that extra mile to help always. we have already recommended her to friends and will gladly continue to sing her praises.
Sent by Harriet Swain
London 30/04/2015
Nicky organised a really memorable (in a good way) family holiday for us to California and the Grand Canyon, with well thought-out and comfortable accommodation, and we'd thoroughly recommend her.
Sent by Kate Vick
London 22/04/2015
Nicky planned a special family trip for us to California and it was awesome! We went camping in Yosemite, and a road trip down through San Francisco, Big Sur, and LA in just over two weeks. We saw amazing nature and it was also really good value for the quality of hotel and car.
One of the most valuable services was when we needed to change an aspect of our trip en route because my husband injured his foot. We were able to do that through Nicky which meant we didn't have to go crazy on our mobiles phoning hotels and rebooking during the holiday. That saved us a great deal of aggro - especially as hotels were very full as it was peak season - and meant we could enjoy ourselves every day and not worry.
Thank you Nicky!
Sent by Tammy Roe
Basingstoke 11/12/2012
I would recommend her to friends but that would mean I have to share her haha! Nicky has been amazing. To be honest I am extremely hard to please but Nicky has been incredible. We are starting to book holidays again this time with a two year old joining us, which obviously makes the holiday experience a very different one. Especially for a couple that that used to travel a lot! But a friend recommended Nicky, and she has been amazing...responding with perfectly suited holiday destinations which incorporate our son and of course a bit of luxury..and all for a reasonable price. Nicky has consistently provided quick responses and extremely thorough and detailed travel information. Very rare that I find someone that manages to have answers to questions I haven't yet asked. Huge thumbs up to Nicky! I have no need to go to any other travel agent. In a year where we have decided we are going to have frequent holidays...Nicky has quickly become our 'go to' travel agent.
Sent by Janice O'Neill
Hemel Hempstead 24/11/2010
Dear Nicky
Just to say it was perfect. Your arrangements were amazing so the biggest thank you. The flight was great, the transfer timely, the hotel was simply the best & Seville is fantastic, so a real winner all round. Thank you again, I will be recommending you to the world!
Hope to see you soon
Love
Janice
Sent by Mandy and Marcus Scarlett
Bishops Stortford 03/06/2009
We will never travel with anyone else! Nicky organized the most fantastic, painless, seamless wonderful holiday. We had such a great time, and Nicky's choice of hotel in Cambodia was perfect. Simply the best travel agent ever !!
Sent by Rachel Daniel
London 21/01/2009
Nicky's level of service is second to none. She really looks after you well and I seriously recommend that you try her out.
Sent by R K Bradley
Torquay 25/11/2008
We used Nicky for the first time, following a recommendation. Nicky never tired of our ever changing brief and we eventually got everything we wanted at an extremely good price. Unfortunately for us one hotel let us, and Travel Counsellors, down badly and we had to move. This was on a weekend! However they found us an equally good hotel and Nicky arranged a generous refund for us.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Orangutan is a word associated with Borneo but, wow what a destination!
We decided on a family holiday to Borneo and Singapore for the New Year Break with eight nights in Borneo and two nights in Singapore.
We flew on the 27th of December on Singapore Airlines A380 which is a fantastic airline. On the way out to Borneo we had a lengthy connection in Singapore, however this really was not an
Mauritius has to be one of many peoples dream destinations and I was very fortunate to be offered a place on an educational with Club Med. I was part of a group of 12 agents and we spent two nights at each of the Club Med resorts on the island, La Pointe aux Canonniers and La Plantation d’Albion.
We flew from Heathrow to Mauritius with Air Mauritius. It was a 12 hour flight with two meals whic
I have just returned from the most amazing trip to South Africa, and I have to say it is not a place for the faint hearted if you want to experience everything this wonderful country has to offer.
We flew into Cape Town on a beautiful morning as Table Mountain stood in all its Glory. I drove just under thousand miles in the week, but wow was it worth it, and sat nav is a must.
On day one we
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Where do I start? Firstly I Love Dubai!
We were very fortunate to experience the Emirates Club Lounge at London Heathrow which was enormous and served a very hearty breakfast. We were also upgraded to Business Class, which was just brilliant.
We landed on a sunny Saturday afternoon into the sunshine state of Florida at Orlando's International Airport.
We cleared customs very quickly and collected our hire car, and we were out of the airport within the hour.
My husband and I had decided to stay in a Villa for this holiday, and I have to say it was certainly a great option, as the purpose of our trip was to take the family, our 2 ch
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
