Based in Market Deeping

Pam Hart

It's Nice To Meet You

My name is Pam Hart Travel Counsellor, based in Market Deeping. My passion is making dreams come true for my travellers.

With thirty years of travel experience I am able to offer a unique, personal and very dedicated service for my customers. Using the support of world-leading company Travel Counsellors and their award winning technology, every holiday I arrange is 100% financially protected with the Travel Counsellors trust.

“Where will your dreams take you”?

Personally I have travelled to many places around the world; USA, Canada, Barbados, Jamaica, Belgium, Denmark, France, Finland, Norway, Sweden, Switzerland, Netherlands, Iceland, Ireland, Romania, Cyprus, Malta, Greece, Italy, Spain, Gibraltar, Morocco, Portugal, Canaries, Grand Cayman, Kenya, Dubai, South Africa, Israel, Manchester, Mexico, Turkey, Scotland and Sri Lanka. I have also travelled extensively in the UK.

On my travels I like to try a little of everything. I have been horse riding on a beach in Jamaica, driven a dog sled in Banff and skied at 8000 feet on Sunshine Mountain. Birdwatching in Florida, been whale watching off Boston, viewed polar bears in Churchill and elephant’s in Sri Lanka, discovered the Big Five on Safari.visited numerous Cruise ships and watched the sun set over the Scottish Highlands with our two Black labs. But there’s still lots more that I want to do!

I have transported customers to the continents of Africa, Asia, Australia/Oceania, Europe, North America, and South America Looking forward to fulfilling a customers dream holiday to Antarctica to complete the set!

I love to listen to my customers dreams “where will your dream take you”?

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

Poem performed by Incredible Poet Tony Walsh

4/7/2021

I hope you enjoy reliving your travel memories with us as you watch our film, and when you’re ready to travel again I’ll be here for you. Pam x

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Cancun, Mexico

09 November 2016

The magical Mexican dream started at London Gatwick, meeting my fellow travellers (a collection of Travel Counsellors and representatives of AM Resorts) for our seven nights in Cancun, Mexico overlooking the Caribbean Sea. We took a nine hour morning flight with Virgin Atlantic, thankfully in Premium Economy, to Cancun. This gave space and comfort for the journey, well worth the difference in cost especially on the overnight return flight. We arrived in Cancun Airport and transferred to the first of the six all-inclusive resorts in a superb, modern, clean, air-conditioned vehicle. As we were throughout the week. All the resorts were very different but all are on the Cancun beachfront. They all differed in style from hacienda style to ultra-chic and adult only resorts, a resort to suit party animals and a resort to suit families and others looking for the healthy lifestyle haven. A theme which certainly runs through them all is a consistent high quality of food and beverages, with a wide choice to choose from. It was a real treat to know there were at least seven or eight unique restaurants. Whether you were dining in any restaurant in one of the resorts, the interior decor would be unique to the restaurant! You really feel you are dining somewhere special. Each of the many bars and cafes also have their own style. Each resort has many swimming pools, so you could choose a quiet spot to enjoy a good read or enjoy an active area. The beach areas are patrolled and clean. All the resort staff I met were pleasant and attentive, from the front of house to the maintenance staff. The humour of the Mexicans shone throughout each and every day. It was excellent to see a wide range of entertainments and activities on offer each day. Experiencing a refreshing hydrotherapy circuit at one of the spas, a fun cookery lesson making ceviche with raw fish, limes, veggies and herbs and an excellent session tasting the difference between Tequilas and Mescal. I also greatly enjoyed professional fire shows on the beach and various types of music including a superb guitarist. My favourite evening was a Cirque du Soleil type show with a Beatles theme, gymnasts and circus acts - an amazing magical mystery tour! It is worth booking a preferred club room just to gain access to private pool areas, lounges and other privileges such as the spa hydrotherapy unit. The spa area has a range of treatments to suit all guests. I was really impressed by the quality and beauty of the resorts I visited. There is a sip, savour and see programme where guests at one resort can visit other resorts and experience the other styles in the resort group. All the groups’ resorts have wedding facilities ranging from a simple blessing on the beach to a traditional church wedding in a chapel at the Zoetry resort.

Barbados Delights

27 June 2012

Travelled with Virgin Atlantic from London Gatwick. Easy check in and an enjoyable flight with a good choice of flight entertainment. Indulged with an ice cream cone which was a treat! Smooth transfer provided by St James to our Hotel the TAMARIND. It is set on one of the most beautiful stretches of beach front in Barbados.Through the archway in the reception area I could see a stunning view of the glistening sea beyond wow! There was champagne in the room and a refreshing rum punch awaiting downstairs for us. Later enjoyed a wonderful tasty buffet whilst entertained by a talented saxophonist. A wonderful time was had by us all. The next day a visit was made to the restored COLONY CLUB. This had a very relaxing spacious lounge area. Four lagoon style swimming pools led down to a narrow beach front beyond, Watched a local with the leaves of the Aloe plant making a soothing application. Joined a yoga class later. The buffet breakfasts at the Tamarind were very enjoyable with a good selection of freshly prepared hot and cold dishes. Ready to please all palates. I really appreciated the fresh tropical fruits each day. The Tamarind had several pools to have cooling dips in. Treated to a luxurious back massage in the Hotel Spa which was divine. Over the weekend experienced the CATAMARAN CRUISE 'Shallow Draught' with a hearty Captain and crew who made it a fun experience. Hot sun here with breeze - fair skinned beware!. Do take care and keep up with the sun block. Lots of cooling drinks available. Saw turtles from the side of the vessel who were lovely to see. Went into Holetown and had an Italian meal followed by a visit to a lively piano bar. Brilliant pianist who kept us entertained.One of the many highlights of my visit was an Island safari in a 4x4 land rover. It was a terrific day out. Had a professional but fun guide to entertain us explaining the Islands history and much more. Off the beaten track I saw some spectacular scenery. It was a day of adventure and great fun for us all. Visited CRYSTAL COVE HOTEL on the West coast. This is a premium all inclusive tropical beach resort. It has an unusual setting with a lot of steps. What I liked about it was the bar set within a cave - cool indeed! Another visit was to the TURTLE BEACH RESORT.This one had an impressive Kids Club for children's programs, activities and available babysitting. Experienced divers and beginners can explore the barrier reefs located within two miles of the shore from the HILTON HOTEL.. Went to the Silver sands a wonderful spot for beginners and professionals alike to wind and kite surf. Spent happy hours at 'De Action' a superb water sport centre. Met the legend Brian Talma the ultimate waterman and artist who knows just how to blow the conch shell! Enjoyed a delicious lunch here of fresh fish cooked in the 'shack' A great place to chill out. Lots of inspirational words written by the artist to ponder on whilst allowing your mind to truly relax. Very cooling in more ways than one. Visited THE HOUSE. I thought this was a stunning place to stay. Perfect for a Honeymoon or that special celebration. An intimate retreat. This was sophisticated sanctuary yet I felt it had a warm spirit that you could truly relax in. My last evening was spent having dinner at DAPHNE'S restaurant. This is within the House. This was a celebratory meal of TEAM JAPAN who I was a part of. I was very lucky to be in the company of this winning group of Travel Counsellors who became friends. I had the opportunity to experience the many delights of this charming Island in the sun. If you wish to know about Barbados for a possible visit in the future please do not hesitate to send me a message.

Andalucían magic

08 January 2010

My visit to Andalucía was not my first but renewed my love of its dramatic scenery and its powerful history. I parked at Birmingham airport and used the meet and greet service of meteor. This was easy to locate and a great start to the adventure. On arrival I was treated to a panoramic view of Malaga and we enjoyed excellent tapas and wine at bodegas el pimi restaurant. This was a wonderful introduction to real Spain – it is warm, friendly and inviting in an old world setting. I stayed at the Molina Lario - chic modern and very stylish city break hotel for the tourist or business traveller. It is a short walk from the front and very close to the AC Malaga Palacio. This had a wonderful outdoor area on a higher floor to enjoy a relaxing drink in the early evening. Later on we visited the Fiesta Costa del Sol, La Carihuela and Torremolinos. We enjoyed a great decorated street party where entertainment, tapas, live music, flamenco and dance were enjoyed. I enjoyed a visit to the Parador de Golf and tried mountain biking and orienteering in the hillside. It was surprisingly hot here. The evening was spent at the Hacienda la Biznaga where a dinner and show were enjoyed. Horses performed in a ring and flamenco dancers entertained us. I travelled from Malaga to Ubeda sited in the Jaen Provence which was declared a world heritage city with many different examples of cultures of Romanic to Baroc. The architecture was absolutely stunning here. We then had a short drive to Baeza for stay at the Hotel Campos de Baeza, which is situated in a privileged location surrounded by centenary olive groves. I enjoyed a very pleasant stroll into the heart of Baeza and had a coffee in the beautiful square whilst families caught the last of the day. This is a great place to wander around and feel safe. My next visit was to Cazorla Nature Park for a tour taken in a 4x4. This is a great spot for bird watching and I saw an eagle, young Egyptian vultures in a nest (through a telescope!), and viewed goats on the hillside. Again there was absolutely stunning landscapes of olive trees as far as the eye could see. Spring flowers and orchids were seen on the hillside too. Lunch was taken at the Hotel Cota del Valle, where wild boar roamed around the drive way here. A stop was made at the dramatic Guadalquivir River. We trekked though millenary 'tejos' forest and saw the yew tree - the most ancient of Europe with over 25 centuries age. My last evening meal was taken at the delightful restaurant la pintada at Hotel Puerta de la Luna. Built into a magnificent 17th century palace with a beautiful indoor courtyard, this was a wonderful setting to end our visit to this magical place.

My customer stories

Sent by Stephen Jones

Always a pleasure to book with Pam. She does have a busy life but is always available to answer your call. We have both known Pam for what must be 25 years. Firstly as my wife’s work colleague and both of us as customers. She will always go the extra mile in her busy daily schedules. Huge asset to Travel Councillors.

Sent by Mandy Burch

Really care about what you want to experience. You know every detail is taken care of and you will have the holiday of your dreams

Sent by Helen White

Pam was excellent - she took time to really find out what we were looking for in a hotel and a holiday, and came up with a number of great options that we would never have thought of - would happily recommend her to friends and family :)

Sent by Wendy Booth

Pam was excellent - she took time to really find out what we were looking for in a hotel and a holiday, and came up with a number of great options that we would never have thought of - would happily recommend her to friends and family :)

Sent by Mark Kreiling

Pam always listens to our requirements and works so hard to meet them.

Sent by Stuart Render

Pam's enthusiasm and commitment to customer service makes her the perfect partner in planning a long haul holiday.

Sent by Rachel Stewart

Dear Pam. I just wanted to say a big Thank You to you for arranging yet another wonderful holiday for Graham and myself. I originally approached you regarding a specific hotel in Madeira that I wanted to stay at but at the same time you also gave me another option, Les Suites at Cliff Bay which was more competitive and offered additional extras. When I compared the two hotels, as you know our taste so well. I actually chose your recommendation over my own initial selection and we weren't disappointed. To say this was the right decision is an understatement as the staff at Les Suites were so friendly and helpful as soon as we arrived and because it was our anniversary, they upgraded us to a Duplex suite which had its own lift! Les Suites left us a bottle of Champagne in our suite, fresh fruit and all the soft drinks we wanted during our stay and we could actually see my original hotel choice from our two balconies! As you know Graham and I value your expertise and opinion and look forward to arranging many more memorable trips with your help. Kindest regards Rachel

Sent by Kenneth Billington

Everything worked perfectly and on time. Would certainly recommend using Travel Counsellors. Thank you Pam.

Sent by Maralyn Piieri

Pam always provides a first class personal service and goes above and beyond.

Sent by Rosslyn Hamlyn

Good Evening, I just wanted to say “Thank you” for your help in organising our trip to Belgium. We had a brilliant time and everything worked well. The two hotels were lovely, the one in Brussels was very centrally located but an oasis of calm as Brussels was very busy as it was a bank holiday weekend. The hotel in Brugge was more of a chain hotel but again located right in the heart of things which was just what we wanted. We made it to the Herge museum which was very interesting and a simple trip out from Brussels. We decided to use our time in Brugge to explore it and to leave Ghent for another trip. There was enough to do in our 2.5 days there as it is a very walkable city. It was lovely to go abroad again after 3 years. Thank you once again. Best wishes Rosslyn

Sent by Lucy Hoadley

Our trip to Ettington Park Hotel surpassed our expectations. From the initial inquiry to Pam, to the arrival and the surprise gift in our room. All was beautifully organised, with no stress either. The hotel was carefully chosen and all details of the trip organised by Pam. We will certainly be using this service again and again

Sent by Rachel Stewart

This testimonial is long overdue, for which I sincerely apologise, but I just wanted to thank you for arranging our wonderful honeymoon in January this year. As you know, Graham and I have enjoyed many trips to India over the last few years which have been expertly planned and arranged by yourself. It therefore came as no surprise, when we decided to get married, that our honeymoon should be back to India and then on the Maldives, in fact back to the same island in the Maldives which you arranged for us in January 2016 as we were so impressed by your choice. The personal service you always provide to Graham and I is second to none and the little touches we receive from you before, during and after our travels are always so kind and thoughtful and make our trips even more special and memorable. Graham and I have used your services every year since 2015 as you are always eager to help and understand what we would like to do on our trips so you can then go on to tailor-make our dream holiday for us. It goes without saying that we would have no hesitation in recommending your services to our friends and family and we look forward to planning our next adventure with you when it is possible.

Sent by Nicola Abbs

Timely professional and helpful support

Sent by Stephen Jones

Pam has been an ex colleague and friend for over 20 years. she is always happy to help with any challenge given. I have even spoken to her late evening. The personal touch we get and documentation delivered to the door. Each time is personal to Pam. Very much an asset to Travel Counsellors

Sent by Sally Young

Usual great service Pam always remains calm despite us asking for loads of alternatives before we decide what to book

Sent by Richard Jones

Great service from a very friendly and helpful lady.

Sent by Frances MacKenzie

Pam, you are always so efficient, and helpful I never want to go anywhere else. Travelling is made easy with you and the personal touches make such a big difference.

Sent by Martin Hoadley

Pam is always very helpful, she really listens to your requirements so you don't waste time on something you are not interested in

Sent by Alison Bates

Always comes up trumps!

Sent by Dawn Clewlow

Pam has been extremely helpful with every little detail we have asked for to make our holiday a more relaxing, enjoyable experience. Taking the pressure off having to deal with car parking issues and contacting the cruise line ourselves.

Sent by Garry Clewlow

Very knowledgeable person, with the ability to listen and understand individual requirements and apply those requirements to any recommendations she may give. Always going the extra mile to ensure every need or requirement is met or exceeded. A fantastic person who I will use again and would recommend. Thanks Pam

Sent by Amanda Chappell

We always receive super service from Pam, with exceptional products. Sound advice and organisation.

Sent by Rachel Garner

My fiance and I have used Pam's services many times as Pam takes the time to get to know you as people and finds out what you like before making a recommendation for a holiday. This has resulted in us experiencing "once in a lifetime" holidays time and time again. We know that by booking with Pam she is always there to answer any questions or queries we may have, whether we are actually already away on holiday or before we travel. Pam's unique service provides complete peace of mind, leaving us able to just enjoy our holiday experience and concentrate on making new and exciting memories together. We would have no hesitation in recommending Pam's services. In fact we have already booked next year's holiday with her.

Sent by Steve Bowkett

Re our upcoming trip to Malaysia, you were the only travel agent we looked at who could build a package giving us everything we wanted. Thank you. Also great service for our trip to India last year. Would recommend your services without a doubt.

Sent by kathryn jones

Pam looked at flights to Australia for my husband to depart in March 2018. Pam does spend a lot of time ensuring the right flights/dates are suitable. I did book directly with the airline as the offer I found expired that day. This was 21.30 and I didn't want to bother Pam to book this. So in no way was this Pam's fault. In fact, she was quite upset that I hadn't called her, as usually we make our travel plans with Pam. The dates I booked were earlier dates that I did not mention to Pam. However my husband decided he could go earlier. I would like to endorse Pam as an excellent Travel Counsellor and an asset to your company.

Sent by Carolyn Corliss

I have used Pam Hart’s services on several occasions and have never been disappointed. She has prepared complicated itineraries for my travel and given me excellent advice on various travel queries. I would not hesitate to use Pam for my future travel and would readily recommend her to prospective travellers.

Sent by Cilla Broom

It is a pleasure to discuss and make plans for holidays with Pam as she always puts a lot of thought and time into looking at what is available. She takes time to know her customers and the service she provides is personal and much appreciated. I do recommend Travel Counsellers to any friends who are thinking of taking holidays.

Sent by Frances MacKenzie

Our recent holiday to Vietnam, which was organised by Pam was absolutely perfect. Pam spent time at the planning stage listening to us and ensuring that she fully understood our requirements for the holiday in terms of timings and budget. Pam then selected several beautiful locations for us to choose from that met with our expectations. A few days before we were due to fly, with her usual efficiency, Pam sent all our pre-completed luggage tags, documentation, boarding passes and a spare itinerary for us to leave at home with family members. As well as this, Pam sent lots of documentation about the area we were visiting, including key attraction information and suggested places to visit and things to do. Upon arrival at Da Nang airport, we were greeted by our transfer driver and escorted to a luxury vehicle, complete with refreshments for the journey to our hotel. When we arrived at our hotel we were delighted to hear that Pam had told them it was our wedding anniversary and we were greeted with flowers in or bedroom and a beautifully decorated bed. The hotel in terms of price, location, staff and facilities could not have been more perfect and we had an absolutely fantastic time, eating, drinking, relaxing and watching the Thu Bon River drifting past. The whole trip was stress free and absolutely perfect in every way Pam could not have got it more right. I have absolutely no hesitation in recommending her services. Thank you Pam.

Sent by Jeremy Hills

I would like to take the time to thank you for your recent help in providing return flights for me to Saudi Arabia. My dates were continually changing due to the issue of a special visa which meant you had to respond very quickly to the frequent changes. You even ensured that I had checked in the day before my flight and sent me a reminder at 22:58 on the Saturday evening to check-in. You were always professional and quick in all your responses to me. I would not hesitate to recommend your services to any of my business associates. With Kindest regards.

Sent by Nancy Holborrow

Pam was very helpful and prompt. My arrangements were carried out over a weekend. Outstanding. Thanks so much

Sent by Rachel Garner

Pam provides excellent service and always listens to our requirements and surpasses our expectations holiday after holiday.

Sent by Maxine Hall

This is the third time we have booked our special holidays with our Travel Counsellor (Pam Hart) because of her professionalism we are confidant that we will always receive the very best service, advice and a guaranteed wonderful holiday experience every time.

Sent by Brett Groome

My family had been invited to a family friend's vows renewal abroad so in the sprit of givers gain, I found this a perfect opportunity to give a fellow BNI member some business. I had all the details for dates and resort name so passed Pam a referral note to make contact. Pam duly rang my wife where they proceeded to run through the standard passenger details and available options, a necessary process I find tedious. In just a short while our holiday was booked with the deposit paid. All the relevant paperwork and details were emailed through to me with the ATOL certificate for Travel Counsellors a reassuring sign we were booking with a reputable company. When we found we had to amend our booking, Pam was there to take control. She rang the resort direct and made all the necessary arrangements to accommodate our needs in her trademark tranquil fashion. Something I'm not sure we could have done if we had booked on our own home online. Pam was very patient and thorough and made it all so easy by calling and booking at a time that was convenient to us over a weekend evening. Thank you for your effort and help Pam and I will be sure to recommend and look forward to using your booking services again in the future.

Sent by Richard Jones

My wife and I recently booked a 6 day cruise on the Fjords. From the start Pam made booking very easy and simple, which for first time cruisers was very important. Pam managed to also secure some extra on board spending money which helped with the bar bill. We would not hesitate to use Pam and Travel Counsellors again and would recommend to all friends and acquaintances. Looking forward to booking our next holiday through Pam. Richard and Dawn Jones

Sent by Nazleen Reed

I would like to take this opportunity to thank you for your help and booking of our trip to Iceland this December. I had been searching the internet but was getting mixed reviews of different resorts which became confusing. When I asked for your assistance we arranged a chat and you took all the details that were important to me and did your own research. You came back to me promptly and gave me options of a couple of packages which I found competitive to the ones on the internet. I like the fact you deal with all the forms and confirmation of flights etc. This saved me valuable time and effort. I appreciate the little extras you do with the personal card this made me feel like a valuable customer. Thank you once again and I will give you feedback from my daughter after our trip. I will not hesitate to recommend your services with Travel Counsellors to my friends, family and colleagues.

Sent by Yanna Blakey

I have used Pam a few times and I am very Happy with the service Pam gives me and I would not go to any one else. 100% happy with Pam.