Most people’s priorities include zero risk, zero hassle. zero stress and 100% enjoyment. What they don’t want is confusion chaos and calamity.
I am Richard Terrell; my aim is helping you achieve all the first list and none of the second. I start with asking a few questions, a lot of listening and then we piece together your perfect holiday.
With a broad spectrum of experience arranging memorable holidays from cruising to city breaks, the tropical paradise of the Maldives to Disneyland Resort Florida or a cultural tour of the Far East.
Travel is my passion and sharing my passion is what makes me happy.
If you a have a particular holiday need in mind or just need some inspiration, have a chat with me... challenge me!
Together we can create great memories.
I look forward to hearing from you.
My customer stories
Sent by Kathryn Price
Corsham 20/01/2020
I am totally blown away by the extra service I received from Richard. I did not expect to be checked into the airport both ways nor did I expect the Travel Counsellor app to tell me what gate I needed to go to when I arrived at the airport. I have been singing his praises to everyone since I have arrived back home. My holiday cost exactly the same as me booking everything myself online so why would you not use Richard. I had a possible airport strike to deal with on my return journey I contacted Richard to say this was a possibility and he assured me he would check on things and let me know if I was not to go to the airport Etc. What a fantastic service highly recommended 5 stars from me.
Sent by Emma Boatman
Calne 26/07/2019
Richard has arranged a few trips for us now and the service has always been outstanding. We had a medical emergency whilst in Antigua and Richard was on the end of the phone ready to help with my frantic texts and calls. I’m currently looking at a trip involving Australia and New Zealand and have given Richard a million different ideas and options. He’s been incredibly patient throughout and has managed to get our itinerary sorted without any hassle.
I would highly recommend Richard for booking any forthcoming trips you might have coming up. There’s no pressure to book and everything is super simple!
Sent by Zoe Hopkins
Chippenham 04/11/2018
I’d like to thank Richard very much for all his help with my holiday. I’ve booked for a Euro Disney next year and honestly did not know where to start! There are so many possibilities that I found doing my own research confusing - Richard made it so easy. He found out what was important to me, what I was aiming for, then came back with some options. Any questions I had Richard was able to answer, he’s made the whole process stress free. I’ve put the TC app on my phone which means I have easy access to everything holiday related and get a daily countdown. The only problem I face is keeping the holiday a secret from my daughter. I would like to thank Richard for all his help and highly recommend him.
Sent by Ali Anteney
Chippenham 21/02/2018
We have recently returned from a holiday to The Maldives and Richard made the whole process easy. From the very first call, nothing was too much trouble. A perfect holiday from start to finish with a personal touch. From booking, receiving the documentation, the check in – all done by Richard – so nothing for us to worry about. Everything went smoothly, we couldn’t have asked for more. Richard is already working on our next trip.
Sent by Karen McCormack
Chippenham 15/11/2017
We have recently returned from a trip to New York,
organised by Richard.
We had a fab time and everything from checking in
to receiving the documents was great.
Our hotel, transfers and return journey were just what we asked for
, I would, and have recommended Richard to my friends
Sent by Graham Hodges
Bath 09/11/2017
Richard provided a great service, very quick responses to our queries and was happy to sort out our special requirements for seating without any fuss or bother. We felt confident we could leave it all up to him and just be reassured our flights went as smoothly as possible. Great customer service – thank you.
Sent by David Rumford
Bath 05/10/2017
Thank you for taking up the challenge to arrange our holiday to the Grand Prix-Malaysia with just one weeks notice.
Everything with excellent, from the hotel selected, transfers and flights. It could not have gone better.
The extra mile you went to ensure we were checked in for our return flights was really appreciated, and took the hassle away from us, so we could simply enjoy our time away.
We will definitely be calling you again for a future holiday
Sent by Lisa Kent
Chippenham 07/09/2017
We have just returned safely from our holiday and had a lovely time and really appreciate the communication and easy of the whole process. The organisation in that travel document wallet was so handy and extremely helpful.
The hotel was perfect, extremely clean both inside and out and staff were lovely even provided us with a few complimentary drinks. Very good attention to detail, as they even picked up on the birthday card in our room that I gave to Gavin and the cleaner/maid brought to the room that evening a bottle of cava along with glasses and then sang Happy Birthday and gave us a card from all the hotel staff.
Location Cala Bona was lovely just perfect for us although we did venture to Cala Millor for one evening as it was more commercial but also an enjoyable evening with good steakhouse, cocktail bars and nightclubs.
Transfers were all fine very easy to find and on time.
I shall not hesitate to contact you again for future travel arrangements.
Based in
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
New York, New York – the city that never sleeps! I’ve booked a LOT of trips for people to New York over the years but sadly I’d never been there myself. When you haven’t been to a popular city break destination it can be quite tricky sometimes to make recommendations about particular areas to stay in.
After landing at JFK, it took us 2 hours to get through the rush hour traffic – bear this in min
Accessible Travel - Holidays for Everyone
A holiday – a chance to get away from reality and take time to relax. We book a holiday, jump in the car, the plane, the cruise ship and we’re immersed into a different world. What if it’s not as easy as that? What if you’ve got some accessibility requirements?
We believe that traveling around the world shouldn’t be hard: it’s something everyone shoul
We boarded the Cunard Queen Victoria ship one Sunday afternoon from Southampton’s Mayfair terminal ready for our short voyage to Hamburg. Having been on several cruises over the years, I was keen to see what a Cunard cruise was like as they offer a first-class more traditional experience.
The Queen Victoria was originally built in 2007 but had an extensive refit in 2017. These ships are very tr
Flying into Malta, we were excited to experience our first P&O cruise. First though, we had 2 days to explore Valletta, Malta’s capital city and a UNESCO World Heritage site. We took advantage of the hop on and hop off bus tour so that we could get a good understanding of where everything was. There are plenty of historic sights to visit. We were staying at the Grand Hotel Excelsior, a deluxe 5-st
As you will have read in our previous blog, we recently took a trip to South East Asia. This part of the blog will cover our cruise and the places we visited.
First stop on our cruise was to Hanoi, the Vietnamese capital located in the north. What was noticeable was the lack of cars but 1000’s of Vespa’s ruling the roads.
Whilst in Hanoi, we took a trip to Ho Chi Minh Stilt House which is bu
Our recent holiday took us to South East Asia where we flew into Hong Kong, boarded a cruise and then flew home from Singapore.
On arrival in Hong Kong, we were immediately hit by how busy it was – there was hustle and bustle all around us. Hong Kong is made up of Hong Kong Island, the Kowloon Peninsula, the New Territories, and over 200 offshore or outlying island. There is more to Hong Kong tha
I recently travelled to two incredible but very different 5* hotels in Tenerife. One offering the most exquisite personal service that I’ve experienced whilst the other was a really cool, fun place to be whilst still maintaining the standards you’d expect from a 5* holiday.
Our first stay was the luxurious Bahía del Duque in the resort of Costa Adeje in Tenerife offering exclusive, timeless wor
In November 2017 I was lucky enough to be invited to explore the Caribbean aboard the Celebrity Silhouette cruise ship. A Caribbean cruise offers you the chance to explore amazing islands and relax on beautiful white sand beaches whilst staying in luxury accommodation. Wake up every day with a new island to explore!
Upon arrival in Florida, we spent two nights at the Hilton Fort Lauderdale Mari
My top ten ports of call departing from Southampton
Barcelona
A great city to visit with so much to offer. After a short shuttle bus from the port you will find yourself at the bottom of the famous street, Las Ramblas. My advice would be to tour the city on one of the many hop on/hop off open top buses that will take you past all the major sights including Sagrada Familia, Camp Nou and the O
In September, we were fortunate to spend a week cruising the rivers of Germany and Luxembourg aboard Amawaterways river boat, the AmaDante.
After staying the night before in Bavaria`s second largest city, Nuremberg, we boarded the AmaDante on the banks of the Main-Danube Canal on a chilly afternoon. I was immediately impressed with the service, all staff waiting to great their guests and introd
I have just spent the last two weeks aboard the Celebrity Eclipse cruising the Baltics. The Celebrity Eclipse is one of Celebrities Five Millennium class ships carrying approx. 3000 Guests and 1200 Crew.
We awoke on our first morning in the Belgium port of Zeebrugge and were off early on the ½ hour coach journey to the small but historic City of Bruges. We embarked on a walking tour accompanied
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
