Sacha could not be more helpful with accessing best bookings, complicated itineraries and checking us in when in remote places with poor internet access

Although you may be by your own admission up to £30 more expensive than online agents, it is well worth that for a service which doesn't rely on AI and underpaid, ill-trained agents when something goes wrong

A pleasure to deal with and remarkably efficient. Perfect!

Must be the best ! so effective, so helpful, so quick !!!

I have already recommended Sacha to my friends and would not think of going anywhere else for my flight requirements. He is always quick to respond to requests and queries and it's very reassuring to know that he can help with any problems. Excellent service.

Sacha always goes beyond the pale to provide the best service possible especially outside core hours

Always very helpful, efficient and effective. Has always sorted out my flights - some being straight forward bookings whilst others being more of a problem which he resolved!

Sacha is the god of travel arrangements! Always there to help if things get tricky with connecting flights, delays etc Already recommend him

Incredibly helpful, Sacha was completely on top of all aspects of the trip, worked hard to ensure everything went smoothly and was a perfect blend of friendliness and professionalism. Outstanding

Simple easy to book through Sacha, great after care as well taking care of online check in and seat allocation. Quick to reply to any queries or when any issues arise. Would thoroughly recommend using him

Sacha is amazing, so helpful and thorough, we'd recommend his travel services to everyone. He will take all the worry away when organising your travel arrangements, just contact him and he will do the rest!

Thanks to Sacha I am actually going to Australia! Brisbane, Melbourne then home. Far too complicated to organise myself. Sacha took away all the stress over complicated details and comparison flights and prices. Thank you

I have already recommended Sacha to fellow travellers and I know that those that have used him are very happy with his service. Very prompt response to any enquiry and very clear communication. Especially value the check-in service for flights. This can sometimes be an issue when you are overseas and in remote areas. Knowing Sacha will/has dealt with it is reassuring. A pleasure to deal with

Accessible, friendly, effective, and quite competitive in terms of price. I feel a level of trust that I don't for almost all large / medium organisations.

Sacha always responds quickly and is friendly, helpful and knowledgeable. What more could you ask for?

Just a massive thanks to Sacha as he made the whole experience easy and was very clear in his questions and what was happening- it’s a breath of fresh air to now know I have someone who is a joy to deal with. Older people need patience and Sacha was extremely supportive

Sacha is always incredibly helpful and efficient when booking flights for me - I wouldn't use anyone else!

Sacha you have saved us time, worries and money and and I recommend you to anyone that is trying to arrange their own holidays! we will always use you

Sacha is always quick to respond and happy to answer any questions about travel. He finds the best deals and helps with online check-in and reserving plane seats. He is always my 'go-to' when I need to book flights independently

Sacha is excellent and very patient when helping me with bookings whilst I am in remote areas and unable to correspond regularly.

Sacha was efficient, knowledgeable and very helpful. Would definitely recommend

Sacha is a star. On top of this his bird ID's are just as dependable as his travel support

Not only does Sacha arrange travel plans with efficiency and friendliness but I feel assured that everything will work out on the day. Getting to one's destination, and back, ceases to be a chore with Sacha's intervention

It was great that all my requests were treated as being reasonable and easy to deal with - unlike the agency I had been using before. Efficient and pleasant service!

Sacha, found us a cheaper flight than we could find on the web.

Friendly efficient and helpful in tailoring your plans to available global schedules . Personal touch too . Excellent service

Sacha was very prompt and efficient with booking our flights. So easy and stress free... I've never booked flights so quickly before

Sacha provides the most exemplary customer service in an efficient and timely manner

Sacha was ahead of the game, anticipating my needs and providing helpful alternative options without being asked explicitly. All communications were clear and full, so that I could be sure I understood exactly what I was booking. I shall use this service again

Always very helpful. Answers queries promptly. Provides useful suggestions. Previous holidays that we have booked with Sacha have been fantastic. Would definitely recommend

Sacha has excellent knowledge and is very good at listening to provide a package suiting our needs . He is equally helpful in just booking a flight as in putting together a complex expensive trip . I cannot recommend him highly enough

As usual, Sacha Barbato is an incredible partner in making our travel arrangements!

Sacha has always been essential to our holiday plans! He makes the whole process so much easier, putting in the hours and working hard to get us the best deal and the best holiday. Thanks Sacha!

We’ve already recommended Sacha. He’s so accessible and it’s reassuring to know that someone is watching your flights when you’re off grid. It’s also fantastic to get advice from a fellow birder

Really easy to contact and super helpful. I don't have much experience with travelling but will be soon travelling to Peru by myself and it was really reassuring to have Sacha book my flights and answer all my travel related questions. Sacha was recommended to me by a friend, and I can see why - I would definitely recommend him to others

Fantastic service. Nothing is too much trouble.

Sacha explained what I would need to do for extra cabin luggage. Gave me all details I required. Very efficient and I would have no hesitation to recommend to my friends

Fantastic service from Sacha who has revolutionised making my travel a lot easier

Fantastic personal service from Sacha - fast, attentive, efficient and always helpful. Thoroughly recommended

Sacha provides an efficient and fast service. I have now used him three times and he has become the expert I go to for flights and travel.

Quick responses. Cost focused commercial advice and easy to make booking

Sacha is extremely helpful and organised. He offers exceptional service with added extras like checking you in, which can be very helpful if you are in a far flung country.

A great service. Very professional and friendly. Nothing seems too much trouble. Always responsive to queries. Provides peace of mind. Brilliant customer care

Very much appreciate the service: very professional, accurate, responsive and attentive to my inquiries. Thank you!!!

A real pleasure to deal with. Sacha worked 7 days a week on our trip and he was always available to explain every detail to us.

Sacha is always resourceful, extremely thorough and thinks ahead. He is also extremely quick to respond and has never failed to understand our needs no matter how complex they are. He keeps me coming back to Travel Counsellors

Couldn’t fault the service that we have had from Sacha Barbato. Simply brilliant.

An excellent, efficient business that inspired confidence that I was getting the best personal service for my travel arrangements.

Fantastic service from start to finish - super helpful, super responsive, super knowledgeable and will definitely be using Sacha and team again...

Truly excellent service. Always available, helpful and knowledgeable. Sacha is the only person I speak to when arranging flights

Sacha was efficient and very friendly - he had kept my details from my previous booking with him so remembered that I like an aisle seat and that I required vegetarian food. This gave me the feeling that I was a real person not just robot. I have total confidence in him and would certainly use him again

The level of personal service is second to none

Nothing is too much trouble. Quick, professional and understandings my travel travel requirements. Would always recommend

Sacha provided an exceptional service. Personal, efficient, prompt and very professional. He found me the perfect flights for my up-coming trip and sorted out the transfers and hotel for me as well. I will definitely use him for all my travel requirements in future and will have no hesitation in recommending him to family and friends. 5 star service.

Sacha is excellent particularly for those going on worldwide birding holidays. He is also very helpful and nice to deal with.

Just so efficient. So easy to get the flights I want quickly with no bother. I'm so well looked after I feel like I'm the only client.

Excellent service…. My go to place for ALL matters in travel

As usual Sacha gives you peace of mind and takes the hassle out of traveling. I do already recommend him to other people. Takes your worries away.

He was extremely helpful and patient even when I got things in a muddle, and saved us a great deal of stress

Sacha has been amazing, efficient and quick to answer any of my queries about my itinerary.

Sacha is excellent. He always responds speedily (even evenings and weekends) and is so helpful. I would have absolutely no hesitation in recommending him to my friends, and indeed frequently do so.

Sacha always provides a great service with detailed options and addresses our travel needs at the right price point. Always happy to recommend his services to my friends, and have done so in the past!

Sacha was very kind, efficient and helpful! He took on board everything I wanted out of my holiday and put together a perfect package in my budget and answered any questions I had on other aspects, like insurance and transport. Definitely recommend!

Since we let our ATOL Licence lapse a year ago, Sacha has been an absolute godsend by booking flights for us and our customers and for booking minibuses. He has made a huge difference as it’s refreshing to be able to concentrate on the other aspects of running Swallow Birding, our birding & wildlife holiday company. On top of that he is a lovely guy, he’s great to chat with and incredibly efficient. We are happy and so are our customers, all in all getting to know Sacha has created a win-win situation!

A most efficient, courteous and professional service. We are not regular travellers so it was reassuring to know that an expert was handling our booking and thus taking some of the anxiety out of the process. We will be using Travel Counsellors again

Sacha takes the stress out of complicated travel arrangements and at a reasonable price. I will continue to use his services in the future. I highly recommend Travel Counsellors and the excellent service they provide. I used to make my own arrangements but not any more

It was a quick and efficient service and I felt confident that I had received the best deal available. Sacha was very positive in responding to my requests.

A fast, efficient, hassle-free booking made in a relaxed manner with friendly service. Top marks.

Excellent, friendly and confidence inspiring service

Exceptional service, Sacha went the extra mile and I shall certainly use him again.

Nothing has been too much trouble when trying to find a way to meet my requirements and always a pleasure to deal with.

Sacha kept me updated all the time and responded to emails very quickly, almost immediately we found we were on the same wavelength , such a comfort to talk to someone who knows his job and can answer your questions.

Sacha provides the best possible customer service. If we could give 11 out of 10, we would. Peerless.

The comfort and peace of mind it gives to know Sasha has it all in hand means more than I can possibly say. He goes above and beyond any other experience I have had. I would recommend him highly to anyone

Sacha was extremely helpful supplying several options for my flight before booking. Payment was easy and I have been kept informed of any updates . Would highly recommend.

If I could give 15 out of 10 then I would! Sacha is a credit to your organisation and he routinely goes the extra miles to make sure that things run smoothly. I strongly recommend him to all my clients - some of whom now use him exclusively

Sacha is incredibly patient and really listens to what you are wanting from a holiday. He responds so quickly to any emails. Fabulous service.

Sacha was an absolute delight to deal with. He has gone over and above with his customer service. Patient, polite and proactive and was very helpful with his advice. I would recommend his services to anybody.

Sacha is always meticulous with detail and highly efficient. Most importantly he has the knowledge and experience to deal with any unexpected problems which are always dealt with smoothly and calmly

I've been self-booking international travel for 40 years, mixed in with airline reps and professional travel agents. Sacha is in a league of his own --- smart, helpful, and able to connect the dots for me in ways I cannot do on my own. Fabulous service! I hope to use his services for all my future journeys.

Sacha is brilliant and couldn't be more helpful or responsive. I've already recommended him to several friends.

Sacha provided us with an outstanding level of service booking a last minute summer holiday. He provided a number of excellent recommendations which matched our requirements, managed our flight check-in and Covid requirements and even got us an upgraded transfer for free. We will defiantly use Travel Counsellors again.

Sacha went out of his way at all hours, quickly responding to all emails, to help get our flight secured despite the airlines making constant changes

Knowledgable, friendly, efficient, instant response - highly recommend

It’s great to take the stress out of booking a ticket, especially now when travelling is a lot more complicated. Thank you for all your help

A special thanks to SACHA BARBATO at Travel Counsellors for sorting out all the covid and post Brexit logistics (it was a minefield!)

All my questions were clearly answered and very quickly as well! Friendly service. Will definitely use again

Sacha has excelled himself. Swiftly and efficiently sorting our trip to Transylvania (of all places) and took all the stress away

Very efficient and 'took the strain' out of booking a holiday

Sacha helped me to book my travel at a very difficult time (when my mother had just passed away). He was always helpful, informative and sensitive to my needs and the context in which we were booking travel.

Excellent personal service. Definitely appreciate checking us in for flights from return destinations where internet access is difficult

Always expect expert, bespoke and friendly service!

Fantastic, friendly and incredibly efficient service. Will definitely use again

Brilliant service, we kept changing our minds and locations, Sacha was very very patient with us.

Super responsive, highly professional, really took the time to understand what I wanted from the trip. Nothing was too much trouble and a pleasure to deal with. Would thoroughly recommend. It took all of the stress out of booking my holiday!

Excellent service. Fast, professional and knowledgeable.

I found Sacha was quick to respond to requests and questions. He was knowledgable about what was feasible and came up with a good list of hotels to choose from on different budgets. He kept me informed on any changes whilst I was waiting to confirm my holiday

Very easy to deal with. Extremely sympathetic to my requests and very much looking forward to holiday

Really helpful and performed the almost impossible - would totally use again

Sacha has responded quickly, professionally and in a friendly fashion. I would definitely work with him again

Sacha put together a complicated trip to France and Italy with train journeys and hotels very quickly and efficiently. I have changed the parameters and my mind over several weeks and he has always been easy to contact and quick to reply . We had a great trip and all the bookings worked easily. It was great to know that if we had had problems he would be able to help. Sacha was very dedicated and was concerned that we should have a lovely time . I will definitely ask him to plan and book all further trips and would recommend him to all

Very thorough, professional and helpful

Sacha is friendly and professional and always available to answer your queries

Sacha was very helpful and provided several options to choose from. The service was quick and easy from start to finish. Will definitely be in contact again for my next holiday booking

Really impressed with the service provided. I have never 'returned' to a particular agent before now but am soon to make my third booking and no doubt there will be more

Thoroughly professional service - and very patient, too!

Sacha is extremely professional, courteous and knowledgeable

Brilliant service - so much easier and cheaper than doing it myself!

Sacha was personable, professional, knowledgeable , patient and courteous. Everything I could want in a travel consultant. I will call on him for assistance in the future and will definitely recommend him to friends and family. The only thing lacking was having him to help me pack my bags and be with us on the guided tours. Seriously though, I am very much pleased and happy to have worked with Sacha

Sacha’s service is absolutely outstanding. He takes all the stress out of arranging a trip. He is incredibly thorough and exceedingly competitive. His personal service, attention to detail and clear guidance has meant it has been fantastic to have Sacha help arrange our trip

Excellent service, personal attention, phones after to check all went well with the flights and trip. Will recommend to all my friends. Thanks Sacha

Sacha Babarto does everything in his power - sometimes over and beyond the call of duty - to make sure that your flight requirements are what you wanted, I book a lot of flights not only for myself but for the clients who come on my tours. I feel totally confident knowing that he is handling my business

Really impressed with how Sacha got on board with this. He worked quickly and kept in touch when things changed and listened to what we wanted. Top work

Very quick and found good flights and prices

Sacha helped with an extra leg room seat requirement after another company failed to book them. He calmly went through the options with me, and then we both decided on the best seats going by the seat plans. I felt in good hands with Sacha and am confident now that I'll have suitable seats for a long haul flight

Sacha was extremely helpful and managed to secure an excellent price. Efficient, personable and a joy to book with.

Sacha has been amazing, keeping in touch and organising a complicated holiday with several flights and transfers. Many thanks

Sacha Barbato is organised, personable and an efficient communicator.

Sacha was very helpful and provided numerous alternative for me to make the right decision for me regarding price vs convenient of flight times. This was one of the best service I got from a Travel adviser. He also advised me on visa and other administrative aspects of my trip. Definitely recommend