Based in Oakington

Sam Nightingale

Available for new enquiries

It's Nice To Meet You

Hi there, welcome to my webpage.

My name is Sam and I’m a personal Travel Counsellor offering tailor-made trips and bespoke travel advice. I live in Oakington, Cambridge with my family and I have two children aged 15 and 17.

I have 30 years’ experience within the travel industry, 15 of these spent as a Branch Manager, all of which has enabled me to gain a wealth of experience and knowledge which I am looking forward to sharing with you.

I decided to become a Travel Counsellor so that I can really look after my customers and provide you with a 5* holiday experience from the moment you contact me to the minute you arrive home. I am able to do this as I work from home and have the benefit of Travel Counsellors’ award winning technology which offers hundreds of different operators to find you that perfect holiday. I wish to put you the customer first so I am available at a time that suits you, whether that is dealing with your enquiry via phone, email or even visiting you at your home or office, the choice is yours!

I love travelling myself and have been lucky enough to visit many destinations including St Lucia, Jamaica, Bahamas, Mexico, Barbados, Australia, Malaysia, Thailand, Seychelles, Mauritius and many European destinations. I pride myself on being an expert on villa and ski holidays as I’ve experienced many of these and I’ve also organised and been lucky enough to attend a large family wedding to St Lucia which was such a memorable occasion. Most recently I have done an Amazing trip to Australia with my family so have extensive knowledge on putting together a tailormade itinerary for you.

I’m looking forward to helping you find your perfect holiday whatever that may be from UK breaks, city breaks, villa holidays, ski trips, tailor-made packages, family holidays, cruise, weddings or youth holidays. Just let me know your criteria and I’ll help you find it, saving you the time spending hours searching the Internet! With Travel Counsellors you also have the confidence that you are financially protected whatever you book with me.

You can also follow me on Facebook by searching Sam Nightingale Travel Counsellor, this will enable you to see all my special offers and get some great travel tips.

If you like the sound of the personal service I can offer, then please do get in touch as I look forward to making your dreams become a reality.

I look forward to speaking to you soon.

Sam

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Radio Interview

31 May 2019

Have a listen to a recent radio interview I had with Cambridge 105 Radio sharing all my travel tips. Tim & Liz did a fantastic job and made me feel very relaxed. https://cambridge105.co.uk/tim-liz-05-03-2019/

Barbados

20 June 2016

What an amazing holiday I've just returned from. Barbados was fantastic and all the family thoroughly enjoyed it. This was a surprise trip for our two children, Callum and Izzie as they had no idea until the morning we travelled that they were even going away. I created a great little video on the iPad detailing the trip, which I could happily share with people to help with a surprise holiday. Barbados really is a great destination for families with the flight being around 7.5 to 8.5 hours. I was surprised at how many people were travelling with young children. With the island being only 21 miles long and 14 miles wide your transfer is very quick on arrival. We stayed at Elegant Resorts - Turtle Beach Hotel, a 4* all-inclusive property on a beautiful white sandy beach. If you're lucky enough you can at certain times of the year see nesting turtles on the beach. The long stretch of beach was ideal for an early morning stroll and the waves great for a spot of body boarding. The hotel has three restaurants, the main buffet, the waterside and an adult only Italian restaurant. All offer a wide selection of choices, sometimes buffet or otherwise a la carte. One evening we even had a BBQ on the beach. For younger children they also offer an early dining option at the waterside restaurant from 5.30 - 6.30. The bar staff were always on hand to make some wonderful cocktails, even creating special selections for the children. Waiter service was also provided around the pool and beach where you would often be served such delights as a rum punch. Sam and his water sports team played a big part at the hotel, arranging many activities, moving sunbeds to the best spot for you and offering clean beach towels as many times as you wished throughout the day. My son particularly liked the sports on offer including, football, cricket and volleyball. The onsite children's club was a big hit with Izzie. This was available from 9am - 9pm and you could just pop in and out as you wished. The movie nights were always very popular. The children's club is aimed at younger children I would say up to about 12 years old. The rooms in the hotel have recently been refurbished. We had a basic room type which led from the veranda onto the garden and then directly to the beach. This was perfect for us as the children could play outside quite freely. I loved how close it was to the sea. The room had a large king size bed and sofa bed for the children which was cleaned daily to such a high standard. In the evenings we loved seeing all the red crabs running around in the garden outside our room. We hired a car whilst there and visited one of the sister hotels of the Elegant chain called Crystal Cove. This is an added bonus of the Elegant chain, you can visit any of the other hotels on the island. Crystal Cove is located on the west coast where the sea is much calmer so we made the most of all the water sports that day. Trying out the snorkelling, jet skis, kayaking and body boards. All of these were included in the day pass. Another wonderful day was spent on a catamaran trip swimming with the turtles. It's a real must do thing when visiting Barbados! The catamaran had two slides off the back which were a real hit with the children. All the snorkelling equipment was included plus a lovely lunch and drinks all day. Especially lots of Rum Punch! We also snorkelled over a ship wreck and the sailed along the west coast, going past some amazing properties including the famous Sandy Lane. The weather when we visited was just coming into the start of the wet season but this was no issue at all. Every day was at least 30 degrees and we had the occasional shower each day and a few clouds but soon enough the sun would be out again. I would highly recommend Barbados to families and adults travelling alone, the people were so friendly and I can't wait to visit again soon.

Sicily August 2013

12 September 2013

I have recently returned from a lovely family holiday to Sicily, travelling with my partner and 2 children aged 4 and 7. We flew to Palermo airport on the Northern coast of Sicily where we had arranged to collect a car for our journey onto the Acacia Resort near Cefalu. I had done some research into transfers or car hire as driving is very different in Italy or Sicily to the UK. My advice would be you need to be a confident driver to drive through Palermo, it's a very busy area and the traffic is non-stop and can be a little scary! The other option would be to book a transfer to your hotel and then arrange car hire. Driving in other areas of Sicily was much easier and there are such beautiful areas to see which you will miss if you don't hire a car. We stayed at the Acacia Resort for 7 nights on a Half Board basis. The hotel comes very highly recommended and is extremely clean and the grounds very well looked after. The grounds were extensive with plenty of areas to walk, play football, volleyball etc. or sit by the wonderful lagoon style swimming pool surrounded by tropical plants. The children were well entertained by the swimming pool but also enjoyed the activities that run through parts of the day and evening by the entertainment team. The restaurant was buffet style which I initially had reservations about but I can honestly say it was some of the best food I have eaten in a hotel, with different choices everyday being freshly prepared. Of an evening you could easily have 4-5 courses at dinner with the most amazing desserts!! The beach is accessed through the hotel gardens where more sun loungers are available free of charge. The beach is pretty but quite stony so it's advisable to purchase proper beach shoes if you wish to swim in the sea. We didn't spend much time on the beach as the children loved the swimming pool. The hotel didn't have a resort within walking distance so it's definitely worth hiring a car. The nearest resort is Campofelice di Roccella, it's about 3-4 Km away and has some nice shops and small restaurants. Cefalu is about 10 Km away. We visited Cefalu twice in the week we were there. It has a lovely sandy beach which stretches alongside the town, with cafes and restaurants all along the coastline. The beach does get busy in the peak months of July and August. The historic town of Cefalu is built on a rocky headland with some high culture in the shape of a fine Norman Cathedral. Sicilian food and wonderful ice creams are in abundance, with beautiful shops available through the winding narrow streets of Cefalu. I would like to return to Sicily to see the Southern coast which has some beautiful areas. Please do not hesitate to contact me for further information on resorts, properties or things to do in Sicily.

Norfolk Broads Boating Break

03 August 2013

As promised I am sharing my experience of my boating break on the Norfolk Broads. I can highly recommend this for a family holiday as it was a great experience for the children and they saw it as a real adventure. Your boat can be collected from various points across the Broads, ours was a place called Brundall which was perfect for a 3 night break. From here we managed to visit Norwich, Loddon, Oulton Broad and Beccles all in the short break. If you were going for longer you can also visit Gt Yarmouth or travel from Wroxham which opens up even more of the Broads. You don't need to have any boating experience as this is all explained to you on your arrival. You will be shown how to manage and drive the boat so that you feel confident. Our son did the water and engine checks every morning, well that's what you do when you’re the Captain! Once you set sail you will notice that everyone is very friendly and waving to all passers-by is part of everyday boating life. There are many places you can moor your boat and everyone is happy to help if you’re like me and don't have a clue how to tie a boat up! Pubs and restaurants are plentiful and their business is based on your visits so they are more than happy for you to stop outside them. Another option for an adventure is to moor at more remote points; you can even do a bit of fishing or light a BBQ. This was the children's highlight of the trip as they loved toasting marshmallows. For days out you can visit Norwich which is a lovely city or even get to the beach areas of Gt Yarmouth or Lowestoft. Cycle hire and canoe hire are also all available. We also combined our trip by visiting Bewilderwood on the last day. Our boat had to be returned by approx.09.30am so with Bewilderwood only being 10 miles away this provided the perfect opportunity and was a fun filled day to end the holiday. To summarise I would say that my trip on the Broads has been one of the best experiences and you can really do as much or as little as you want, but do try it.

My customer stories

Sent by Elayne Cousins

Sam was extremely efficient and provided exactly what was required, within the time given. 5* customer care. Our Company will book all our International flights with Sam Nightingale in the future and you will come highly recommended to all we know. Many thanks, Elayne

Sent by Becky Cox

Sam has been really helpful with both this booking and our previous trip to South Africa which got delayed twice due to the covid pandemic. She listens to your requirements and sends through holiday options that match those. We went through quite a few iterations this time around but Sam was always willing to listen and help as our plans changed. I would definitely recommend Sam!

Sent by Clare Mead

Sam has been brilliant from start to finish. From our initial enquiry through to an unfortunate cancellation due to covid preventing us from travelling. I have always booked holidays independently, but the personal advice and support that Sam provided was invaluable. She was always on hand to advise and responded to any questions or queries quickly . Will definitely be recommending her service to others .

Sent by Clare Brady-Brook

We have been so impressed with Sam’s help and patience whilst we arranged our holiday. We have already passed her details on to a friend who was struggling to book their summer holiday. She has such a can do attitude and made the whole process easier.

Sent by Sarah X

Sam really listened to what we wanted from a family holiday and came back very quickly with a good choice of hotels, which we then narrowed down to one. She did all the hard work! I was impressed with how available she was throughout the process and answered my questions really quickly. I am so pleased we have now booked somewhere and won’t hesitate to use Sam again for other holidays. Thanks Sam

Sent by Ali Southgate

Sam has been an absolute star on so many occasions with our holiday bookings. From pre -COVID travel days when on several occasions she found us the best holiday for our needs as a family of 5 with kids from teens to a toddler. Her patience and tenacity in finding the absolute best deal for us has been proven time and time again. And then through COVID she was a source of reassurance and support through various bookings and postponements and cancellations of holidays - offering sage , friendly impartial but knowledgeable advice at every turn. I couldn't recommend her more highly!

Sent by Helen Booth

Sam is incredible, have been booking all our holidays with Sam for years now. So friendly, professional, she looks after us in such an amazing way, the personal touches makes such a huge difference! Would not go anywhere else. She is simply the best there is.

Sent by Julie Langley

I come across Sam a while ago on social media and then a friend of mine talked about her a lot,. We had a special holiday to arrange and I thought I would ask Sam to help. Sam has been so friendly and helpful, even with my constant questions and requests to look at other hotels before decisions, and although we have now re-arranged our holiday for the third time due to COVID, she has always gone out of her way to help us. I know I can always expect a response for Sam in a good timescale. I would definitely recommend Sam and will be using her again for future travel arrangements.

Sent by Anthony Palmer

Sam Nightingale has arranged quite a few holidays for my wife and myself. Arrangements have always been first class with attention to detail to ensure things run smoothly. Sam goes the extra mile to provide good value for money and recommendations based on her wide ranging experience in the travel industry.

Sent by Laura Hutson

Sam- you made booking a holiday so easy. You found a selection of great deals for us to choose from that I highly doubt we could have found for ourselves without taking hours of trawling through websites! Thank you!

Sent by Jo Mowatt

Sam is the only way i book my holidays, she takes all the hassle and stress out of looking for a holiday. Sam always ticks all the boxes when it comes to a family holiday and is there 24/7 to deal with any queries or problems that may occur while your away. I would give Sam a mark of 100 if it was possible as 10 just isn't enough.

Sent by Jenny Caughtry

Sam was brilliant. Quickly came up with an itinerary to fit our request and then made lots of tweaks and changes as we changed our mind on exactly what we wanted. Was very patient and understanding throughout the whole process. Would definitely recommend her services and will be using her again for future holidays. Thank you so much

Sent by Katherine Lewis

Sam was so patient with us when we couldn’t decide exactly what we wanted. She helped us to research each possibility and helped us to arrive at the best itinery for our holiday. All within budget too. Thank you.

Sent by Robert Jezek

Sam has always been great for my wife and I, whether holidays or business, in coming up with suggestions and recommendations within whatever price range we give her. Very resourceful and goes the extra distance for her customers.

Sent by Marcus Till

An excellent and very professional service as always, All questions and queries answered and addressed immediately. 1st class work

Sent by Alison Butler

Excellent service from Sam for our up-coming trip, every detail taken care of. Would highly recommend others to take advantage of this personalised service. Thank you Sam.

Sent by Natalie Till

Sam's service is incredible - she works all hours to get the best holiday for you and comes up trumps every time! Sam takes the time to listen to your requirements (however many there are!) and I love the fact she even reminds you of key things like when your passport renewals are due and insurance etc. Sam gives it the personal touch and has the most amount of knowledge of so many destinations its unreal. A credit to the Travel Counsellor team.

Sent by Michelle Good

Sam was very attentive to what I wanted from my family holiday. Being a person who hasn't travelled much or really booked a holiday she made the experience very enjoyable and reassured me I was taken care off. She explained to me all that I needed to do and also let me know that she would help me every step of the way. Really looking forward to my holiday and feel more confident knowing Sam is at the end of the phone if I need her.

Sent by Emma Roberts

Sam has done another amazing job with finding everything we needed for our holiday to Thailand. Finding the best deal and the best way to do all that we want to do, she’s amazing! She does everything so efficiently and nothing is ever any trouble, even with the confirmation of the holiday. Everything has been sent in full detail of the flights to all the hotels, information of what there is to do in the hotels and the area we are staying in, and not forgetting the amazing job of finding us the best place to go to for a visit to an elephant sanctuary. Super excited to be going on an adventure to Thailand! I’ve also asked Sam to find a holiday for October for my hubby and I to just spend a week chilling on the beach in Cape Verde. I would totally recommend Sam to anybody looking for a holiday, she takes all the stresses out of you doing it yourself! Thank you Sam you superstar!

Sent by Cara Hanman

Sam was so helpful! We had a pretty open request and she managed to get us a holiday we hadn't been able to find ourselves because we just didn't have her knowhow. Very pleased! Roll on holiday!

Sent by Carole Skelton

Sam has been amazing when organising our big trip, nothing has been too much trouble. I have in fact already recommended her to a friend who is hoping to do a similar trip next year. We will definitely use Sams services again.

Sent by Heather Hancock

Sam was a true professional. Great experience tailored to our family. Even sorted our seats with thought about long legs on a long flight. She offered a range of options and had great little vignettes of video so we could view our resort. Took all the hassle out of my booking. Can't recommend highly enough and have told everyone at work!

Sent by Kay Russell

We had tried to plan our trip together and just could not come up with a final plan. I asked Sam to see if she could put something together for us. She made the process extremely easy and did the whole thing for us! All we have to do is turn up. We are very excited for our holiday and I would recommend Sam to anyone looking to book a holiday

Sent by James King

Just returned from a Christmas break in Paris which Sam arranged for us having been recommended by a friend. I have to say from the off that we've received a five star service from communications and recommendations to coming in on budget and finally delivering a fantastic break. I had checked out possible deals on the usual sites (lastminute etc.) and Sam came in bang on budget with far superior hotels in better locations and saved me all the hassle of trawling the internet. All our travel documents arrived in plenty of time so we had no worries prior to going and to top it all, our hotel in Paris had a dual aspect view of Sacré-Cœur and the Eiffel Tower. The hotel was less than a 10 minute walk from Gare du Nord (Euro-star terminal) and over the road from Gare de l'est with it's Metro links all over Paris - Perfect location for us. Thanks for arranging a great trip

Sent by Stuart Bond

I have booked through Travel Counsellors before and found them to be pretty efficient but Sam was able to go beyond our expectation. She found us properties we hadn't come across and was able to advise with first hand experience of the location. We were very impressed and are really looking forward to our holiday!

Sent by Sharyn Bord

Particularly impressed by the way Sam kept us informed of progress at all stages. She responded extremely quickly and effectively to our numerous questions.

Sent by Gemma Corcoran

I would definitely recommend Sam to a friend who is looking to book a holiday. Sam has lots of experience and can suggest good places to go for a family holiday. I also like the payment portal which makes it easier to pay bits off your holiday and it's quick and easy to use! It's good to know your holiday is in safe hands.

Sent by Chris Powdrill

Sam is great to talk to to discuss all options before she goes away to research your choices. Sam is quick to come back with any information and only too pleased to change any aspect to ensure the customer's needs are met. A very friendly and efficient service, thanks Sam

Sent by Emma Roberts

Sam was amazing when booking our honeymoon, I had soooooo many questions to ask, Sam responded almost instantly and was so super efficient with everything. I would totally reccomend using Sam to find and book your perfect holiday, She takes away the stress and time you spend endlessly searching for a holiday that suits you. Thanks Sam we can't wait for our honeymoon in The Maldives!

Sent by Danielle Game

Once again, Sam has helped book a wonderful break, just a mini one to London this time. Sam's service is always top notch with excellent communication, taking the stress out of finding and booking a break. If Calsberg booked holidays.........

Sent by Rebecca Silk

Sam is really good at her job, has huge knowledge and experience, always available any time of day, and most importantly ( in our case!) she has endless patience!

Sent by Lesley Morning

I would highly recommend Sam ,I was struggling to find a place suitable for a family holiday to celebrate my 50th birthday after speaking to Sam she sent me some ideas which were ideal, then went ahead and booked it for me ,I would definitely use Sams expertise again

Sent by Jane Horwood

It was such a simple process for me. No hunting through websites to find flights and hotels. Transport to and from the airport in Dubrovnik organised. A local rep met us at the hotel and filled us in on local attractions / things to do / places to go etc. Everything went very smoothly. Sam is so efficient and lovely to work with. I have already recommended her to my next door neighbours who were complaining that it was so much hassle trying to organise a holiday which is why they tended not to go.

Sent by Beck Silk

Sam has once again booked us a fab holiday, and in doing so has, (put up with our fussiness and indecision!) offered a prompt and very efficient service and I know I can contact her anytime if there are any problems at all. Sam is not only very good at her job but also a really friendly and lovely girl. Plus it’s a much easier way of booking a holiday- far quicker and better than trawling through the internet

Sent by Rebecca Bell

We were impressed that Sam kept persevering when searching for a holiday for us and didn't give up until we'd found something that worked on the dates, departure airport and cost. She was helpful at suggesting options we'd not considered and we have even booked the airport parking through her for our August holiday already. We were so impressed we've asked her to start researching a romantice break for our 10th wedding anniversary. We will be back again - it took the hard work out of finding a great holiday deal.