Based in Stratford-upon-Avon

Shilpa Patel-Emilsson

Available for new enquiries

It's Nice To Meet You

Hello!

Thank you for visiting my website and taking the time to read about me!

Travel has always been my passion so naturally it is a job that I love! I have been in this industry for over 20 years! I have been a Travel Counsellor since 2001 and I haven’t once looked back!!

I have experience in arranging holidays all over the world and I specialise in honeymoons and tailor-made itineraries. However, I can help with whatever travel plans you may have. Having a young family myself gives me the knowledge and experience to find a suitable family holiday too, that matches both your needs and budget.

Where Have I been?

The West Coast of the USA, South Africa, The Gambia, Cuba, Italy, Spain, Portugal, Turkey, Dubai, Cyprus and Iceland. I have travelled extensively throughout Italy and being married to an Icelander has given me the opportunity to visit Iceland several times.

Experience:

I have completed the following destination/hotel training: Dubai Expert; Sandals Specialist Academy (Premium Caribbean Hotel Chain); Disneyland Paris Expert; AM Resorts Master Agent (All Inclusive Hotels in Jamaica, Mexico and Dominican Republic); Andalucía Tourist Board.

Since Travel Counsellors started the “net promoter score” in 2007, 100% of my clients who responded to our survey said they would be happy to recommend me personally to their colleagues, friends and family, giving me a maximum score of 10/10!


Travel Arrangements:

Family Holidays. Honeymoons and Weddings Abroad. Luxury VIP Holidays. Cruising.
Bespoke Itineraries. City Breaks. UK Breaks. Flights. Hotels. Villas & Apartments. Car Hire. Airport Parking and More………..


Reasons to contact me when you’re next thinking of travelling:

. Available 24/7, at a time to suit you. Why queue at a High Street Agent?
. Exceptional Personal Service – I will treat your holiday enquiry as if it was my own
. 100% financial protection against supplier failure
. Independent and honest advice
. Let an expert do the research and find you the best price and right holiday for you
. Access to award winning technology allowing me to source the best deals
. Over 350 leading UK tour operators to choose from


I would like to Thank those who already have placed their trust in me and Travel Counsellors. To those who are yet to experience my service, I hope to hear from you soon!

Let me help you 'Live Your Dream'

Warmest Regards
Shilpa

If you would like to follow me on Facebook for travel advice and the latest offers, please go to the following link:

http://www.facebook.com/#!/pages/Shilpa-Smart-Travel-Counsellors-Stratford-upon-Avon-UK/124965584218633

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

A Trip Of A Life Time - By Client, Lisa Cook

04 April 2023

We did a private tour through Intrepid Travel booked with Shilpa. We flew from Gatwick to San Jose & spent the 1st night in The Hotel Dunn Inn in down town San Jose. We were picked up early the next morning for our coach & boat transfer to Evergreen Lodge in Tortuguero where we stayed for 3 nights. We had our own lodges right in the jungle with wildlife & fauna all around you. We were woken up by the Howler Monkeys each morning which was wonderful. The package at the hotel included transfers, full board & a nature walk, 2 x 2 hour boat tours & a tour to the village & beach. The boat tours were lovely & relaxing exploring the canals for wildlife. We saw monkeys, Iguana’s, caymen, various birds & land crabs. We also had a humming bird make her nest right by our lodge. The food was typical Costa Rican fare. There is also a swimming pool & bar & a couple of private bars on the site. We then moved on to Arenal & stayed at the Hotel Lomas Del Volcan for 2 nights which was lovely & had a spectacular view of the Volcano. We spent the evening at Ecothermales Hot Springs in the rain & a thunderstorm which was fantastic. There are different temperature pools & we had cocktails sitting in the pools & then finished off with a buffet dinner which was included in the price. The next day we went to the Mistico arenal hanging bridges park with a local guide & saw a sloth, viper, boa constrictor, bat & red frog. The views from the bridges were amazing. The hotel is a bit out of town so we had to get a taxi to La Fortuna where there are a good choice of restaurants & shops. The next place on our adventure was Monteverde, Hotel Fonde Vela for 2 nights. We got picked up in an old school bus which took us to a boat & we went over to the other side of Arenal Lake & picked up by another car to our hotel which was an adventure in itself! We did a day bird watching tour in the Cloud Forest which was amazing & we saw a beautiful Toucan. Our final destination was Manuel Antonio for 3 nights before we returned to San Jose for 1 night. We stayed in the beautiful Si Como No resort which had a spectacular view out to sea. Our rooms were no frills but lovely. There are quite a few stairs at the resort & it is set out on lots of different levels. The breakfast buffet was very good & you could also order off the menu which was included. It was easy to walk to nearby restaurants & shops. Happy hour at the swim up bar at the pool was also another attraction! We felt a bit uneasy in San Jose as it felt quite edgy at night but that might just have been us! Overall we felt we had an amazing adventure with wildlife, jungle, cloud forest & beach time. The people are so friendly & helpful. Costa Rica also leads the way on sustainable travel & ecotourism. Pura Vida! Lisa

Lake Garda - August 2013

04 September 2013

I’ve always had a love for Italy and have visited many places but Lake Garda is a jewel that I wanted to return to with my family. We decided on a two week “Chalet” style package holiday in Gardone Riviera, flying from Birmingham. The holiday included: breakfast, all day tea/coffee, packed lunch, afternoon tea & cake as well as dinner which started with an aperitif & canapés, followed by starters, choice of main course plus dessert with wine included and finally cheese and biscuits! I cannot fault the hotel or food at all! Needless to say, we didn’t go hungry but we carried a few extra pounds home! On Mondays the team had a well earned day off which gave us a chance to try out the local restaurants. The first Monday we took the children to lunch for their first “real” pizza. The service was very friendly, the food delicious and with stunning views of the lake we had to return a further 3 times! The same evening we went to a Trattoria in Gardone Sopra which is the old village up in the hills, organised by our rep. It was a fun evening and gave us a chance to get to know the other guests and experience “real Italia”! We returned to Gardone Sopra the following day on a free guided walk and visited the local St. Nicolo church as well as “Il Vittoriale degli Italiani” – the villa, museum and gardens of poet, journalist and politician Gabriele D’Annunzio. On Saturdays, there is a market in the nearby town of “Salo” so after breakfast we decided to opt for the 30 minute walk there. The market was typically Italian, selling leather goods, clothes and of course food such as Parma ham, parmesan, olive oil and fresh produce. We then walked to the lake side to have our packed lunch and a stroll before heading back to Gardone on the local bus. Salo is quite a big town with a lovely promenade, lots of shops, restaurants and a few bars. We liked it so much so that we returned the following Monday afternoon to explore further and have dinner. We booked a couple of organised trips which is well worth it if staying on this side of the Lake unless you hire a car. Our first trip was to “Tremosine” a village up in the hills where on a good day you can see both ends of Lake Garda! It was a hairy experience driving through tunnels, winding narrow roads and gorges. I can see why the “Quantum of Solace” car chase was filmed here. We stopped at a hotel which had a balcony to take in these views and you could almost see both ends of the lake! Part of this holiday was a free Sunday afternoon boat trip to the historic spa town of Sirmione. The trip takes in a close up view of Isola de Garda and also views of Gardone and Salo from the Lake. We had a couple of hours to explore the cobbled streets and see the outside of the Scaliger castle as well as have more of the lovely Italian ice cream! The romantic city of Verona is an absolute must when holidaying in Lake Garda! Our organised trip with a guide was well worth it. We spent the first hour with the guide who walked us round the streets of Verona taking in the Arena, famous Piazzas, Scaliger family tombs and of course “Romeo’s house” and “Juliet’s Balcony”. We were then left to explore the city on our own for a few hours. It’s worth paying to see the inside of the Arena as it is quite spectacular and you can only imagine what it would have been like 100’s of years ago! Lake Garda has so much to offer all types of travellers so if you’d like to go, please get in touch as this journal is just a glimpse of what you can see and do.

Family Easter Break In Windsor

12 June 2013

We had previously been to Windsor to go to Legoland and decided we would quite like to go back for a short break. We stayed at the Macdonald Savill Court & Spa; the hotel is a short drive out of Windsor and set in some beautiful grounds. We particularly chose this hotel as it had a swimming pool and highlighted that it was family friendly. We were not to be disappointed as at all times the staff were extremely friendly and professional. The hotel has good size family rooms and comfortable beds. At breakfast time there was a good choice and if you wanted a traditional English breakfast, it was cooked to order; much nicer than a buffet! This hotel is great if you want to visit Windsor Castle, Legoland and Virginia Water. The hotel is not far from Windsor Great Park where approximately an hours walk will take you to Windsor Castle. A definite must! I would also recommend this hotel if you would like an overnight stay, prior to flying out of London Heathrow Airport which is only 10 miles away.

My customer stories

Sent by Olga Grinchenko

This was my first time using a travel agency and I wasn't sure what to expect. However, my experience was absolutely fantastic. Shilpa really listened and understood what I was looking for, was really patient with me and prompt with her replies and just overall amazing. She went above and beyond in organising a perfect holiday for me. I would definitely recommend Travel Counsellors to my friends and family and will not hesitate to use the agency myself again. Thank you!

Sent by Karen Rousell

Shilpa has just booked our third holiday for us. She listens to the brief and always gets it right and is super professional in her communication…. Thank you Shilpa!

Sent by Sarah Black

Shilpa is knowledgeable, flexible and very accommodating - just great!

Sent by Paul Downes

Thank you for the excellent service once again.

Sent by Martyn Sergent

I have just returned from a superb holiday in Iceland, a present from my wife for my birthday, but planned - beautifully - by Shilpa. The crammed 5 days of wonderful experiences were timed to perfection and I can’t thank Shilpa enough for the expertise in making sure not a second was wasted on the trip and for ensuring absolutely every base was covered and with expert timing. I thoroughly recommend using her services if you want the perfect holiday - and my wife and I will be back in touch very soon to book our next adventure with Shilpa in charge of the organisation. Simply fantastic! Thank you!!

Sent by Anita Cowdrill

Excellent service would highly recommend. Thank you for always making my travel arrangements so easy.

Sent by Susan Robertson

Shilpa was very helpful & answered all my questions & queries. Thank you.

Sent by Pip Peake

Expert advice given in friendly and supportive way. Had the connections to explore flights quickly and efficiently to provide a suitable quote quickly to me. Thank you for your help- will use you again when required.

Sent by Susan Daubney

Shilpa has always served us exceptionally well. She is more than happy to adjust hotels, dates, quotes etc so that we have exactly what we require. Would very highly recommend her and the service.

Sent by Rachel Critchell

Our experience with Shilpa, Travel Counsellor has been very good. Shilpa has listened to us and we are very happy with her talents for understanding. We are now looking forward to a memorable holiday thanks to Shilpa.

Sent by Lynne Sumners

Shilpa has been really helpful and got exactly what we wanted. We are so pleased with the service received.

Sent by Marion Homer

Without question would recommend you to anyone - so helpful and so responsive - thank you. You make our holidays possible .

Sent by James Middleton

As always, Shilpa responds quickly and efficiently deals with our enquiries and requests. Many thanks again.

Sent by Wendy Palliser

Shilpa has always found the perfect holiday for us wouldn't go anywhere else now, Excellent customer service.

Sent by Amy Spittle

Shilpa has been amazing, found us the perfect holiday, gave us lots of options but really took all our needs on board. She made the process stress free and it was a huge bonus to be able to get to talk to her in the evenings after work. I would highly recommend her and feel she has gone above and beyond to help us.

Sent by Samantha McElvogue

Shilpa was amazing helping us with our family holiday. She really listened to our ideas and suggested a multi stop itinerary that has something for everyone. She came up with several options to choose from so we could balance accommodation with budget. Thank you Shilpa

Sent by Jill Nussbaum

Shilpa listened to our requirements for our trip of a lifetime to New Zealand with stopover in Singapore for next year. Shilpa got straight on it and in no time at all had several great quotes for us. Shilpa is the consummate, caring professional and took the stress out of planning our trip for us. We Cannot Thank her enough and Highly recommend Shilpa to organise any trip you might wish to take. We trust her implicitly - something I do not say about many people. Thankyou So much for your kindness, care, consideration and total professionalism. We Cannot Wait for our trip away now.

Sent by Lisa Cook

We have booked several holidays through Shilpa now & she is just brilliant & we would definitely recommend her.

Sent by Lily Mae Dalleau-White

Shilpa immediately understood what it was we were looking for and was able to very quickly find us the perfect holiday, communicative and friendly. Great service thank you!

Sent by Christopher Peake

Shilpa bettered a deal that I thought was the best.

Sent by Kirsten Britland

Shilpa was really helpful when I contacted her to book our summer family holiday. She gave suggestions on what criteria would make a good family holiday and responded to feedback. She sent through several options and really happy with what we have now booked.

Sent by Christopher Ellsum

Shilpa goes above and beyond other travel agents we have used, with her commitment to working with you to create the perfect holiday itinerary. She is always very prompt at responding and answering our requests and queries, either by phone or email.

Sent by Lynn Morris

Shilpa was very quick to respond to all queries and questions. She has tailored our city break exactly as per our requirements.

Sent by Clair Sparkes

Shilpa is a lovely lady, very friendly and accommodating. She always works hard, efficiently and responds very quickly to any requests or enquiries. I would highly recommend her to friends, family & colleagues. Thank you Shilpa x

Sent by Mark Whitehead

Shilpa as always very professional and sourced hopefully a great holiday in Corfu.

Sent by Gareth Cousins

Shilpa is the best. It's as simple as that!

Sent by Yvonne Hayes

Shilpa is clearly very experienced. She handled our needs very patiently and was extremely efficient in delivering a perfect result.

Sent by Sally Moist

Shilpa is amazing! So helpful, responsive and would recommend in a heartbeat.

Sent by Keith Greenall

Been excellent and confident in arranging holidays, many thanks, Keith & Yvonne

Sent by Catherine Sergent

Fantastic service. Listened to what I wanted and found me the perfect option. Thankyou.

Sent by Elizabeth Handcock

Quick & efficient service having listened to our requirements. Provided us with a good selection of choices. Looking forward to our holiday!

Sent by Faye Smith

Shilpa was so very helpful. She was great in communication and she found us a great holiday very quickly.

Sent by Karen Rousell

Great quick and professional service! Shilpa listened to the brief and provided us with great options! Would definitely and have recommended her to others!

Sent by William Bradley

Shilpa has dealt with us in a very friendly and professional manner, always a pleasure to speak to her. This is only the second time that she has arranged a holiday for us. In future, without doubt we will always contact Shilpa to arrange all of our holidays. We would recommend her to anyone who asks. We tell friends how good she is, just fantastic.

Sent by Wendy Palliser

Shilpa has always gone above and beyond to give us the best holiday, always delivered, 3 holidays now and wouldn't go anywhere else.

Sent by Graham Black

Shilpa, has made the whole experience very easy and enjoyable to book our family holiday...we would highly recommend.

Sent by Eira Walsh

Shilpa was extremely helpful in obtaining us our flight to South Africa plus sorting out assisted passage and seats.

Sent by Andrew Dennis

Amazing service. We could have quite easily booked our cruise directly, but then we would have missed out dealing with Shilpa and having the extra peace of mind that everything was sorted.

Sent by Linda Burridge

I find online searches frustrating and time consuming so having Shilpa take that away was a wonderful experience. The tickets for the dates requested were found, booked and confirmed before I’d finished my dog walk! No stress and all the information was emailed over to me. What’s not to love? In these days of online purchases it was a welcome change to deal with a real person! We will definitely be using Shilpa’s services again. Thank you.

Sent by Keith Rousell

Fast, accurate and informative......proposed a variety of options for our holiday and followed our brief completely so would highly recommend.

Sent by Adam Smith

I have and will recommend again!

Sent by Ivan Smart

Why isn't there an 11 out of 10!!! Shilpa is awesome, THANK YOU SHILPA

Sent by Nicola Moerdyk

So helpful, nothing was too much trouble. Highly recommend.

Sent by Estefania Gomez

Shilpa was great with helping me book this trip to one of my favourite places in the world. She was very patient with me and very knowledgeable too. Thanks Shilpa!

Sent by James Ratcliffe

Shilpa again went above and beyond for us! This year was a special occasion holiday for my partner and I wanted somewhere that would give us many happy memories and a holiday that was wonderful from start to finish……Shilpa delivered this for us, a wonderful trip to Mauritius. I gave Shilpa an outline of my requirements and budget. She did a lot of researching, coming back with a range of choices and destinations. Her attention to detail is always very reassuring and she was always on hand notifying us of any change regarding travel requirements around the Covid measures. All the paperwork sent is well laid out and easy to follow. The offer to check us in on both outbound and inbound journeys was a great help. Always on hand by phone or message so you feel in safe hands from start to finish. Shilpa really went the extra mile for us. I'd have no hesitation recommending her to family and friends.

Sent by James Middleton

Shilpa is excellent and efficient at finding and booking the right holiday. I cannot recommend Shilpa enough. She is always available to deal with any problem, never mind how small, and helps make sure that you make the right decisions about your holiday selection.

Sent by Patricia Smith

Shilpa arranged a perfect flight for me . She is easy to talk to and I would certainly recommend her to any friends or family.

Sent by Jacqueline Ingham

Super helpful and efficient, nothing is too much effort. Very happy to use again and recommend to friends.

Sent by Anita Cowdrill

I would highly recommend anyone to use Travel Counsellor Shilpa Patel-Emilsson - excellent service , very helpful & it was lovely to have a very friendly voice on the telephone , we look forward to booking more trips in the future.

Sent by Susan Greenway

Shilpa is very professional and books the holidays efficiently and is always friendly. I would definitely recommend Shilpa.

Sent by Nicola Linehan

We could not have booked our trip without you, thank you for putting up with my constant requests. If any of you are looking to book at holiday please contact Shilpa who is a very experienced Travel Counsellor and is so helpful, she takes the hassle out of booking your holiday so you don't have to worry. Shilpa is very helpful, its all the little touches that make such a difference.

Sent by Gareth Cousins

Shilpa is a fantastic holiday consultant. We have just booked our 4th holiday with her, and as ever it was a great experience, particularly as we needed advice about potential locations due to current pandemic. We wouldn’t book a holiday with any one else.

Sent by Vivien Roley

Always helpful and knowledgeable and works quickly so little waiting for call backs.

Sent by William Bradley

Shilpa was so helpful, gave good advice and dealt with any questions promptly. I will without doubt use her services again and will recommend her to our friends.

Sent by Dean Poulson

Shilpa has been absolutely fantastic in helping us put together our dream honeymoon! She took away a lot of the stresses in putting together our own package holiday. Would highly recommend her personal service!

Sent by Ivan Smart

10 would be for normal high excellence: You should have a special '100 Shilpa' level to truly reflect just how good she is !!!!

Sent by Don Larner

Our particular requests were difficult and Shilpa handled them with patience, knowledge ,professionalism and some fun.

Sent by Lancelot Fernandes

Prompt, efficient, always on call, a can do attitude, competitive quotes and a true professional manner all made booking this holiday straightforward. Will definitely use again and recommend.

Sent by Jane Webb

We have already recommended Shilpa for her fabulous service and trouble-free trip, we have already booked the second trip and will do the next one too. Really could not have done it without her!

Sent by Rena Hill

I have found Shilpa to be very helpful, always quick with her responses to my questions, always keen to assist with my problems, always very friendly and professional in her attitude. I think it’s great that I have someone like Shilpa on my doorstep who I can turn to with my travel enquiries. I would have no hesitation in recommending her. I’m glad I found her.

Sent by Julie Field

Excellent service once again!

Sent by Ann Reichelt

I had lots of ideas which Shilpa worked through with me and incorporated them into what I hope will be an amaxing trip in March. Very helpful and patient :-)

Sent by Marion Homer

This is the third holiday we’ve booked with Shilpa - she takes all the stress out of finding a holiday - even when you’ve got a restricted budget ?

Sent by Richard Mckenzie

Shilpa really made a tailor made holiday for me. I wanted to go to Jersey and France avoiding planes. Whilst I tried a local high street travel agent they said no they don't deal with ferries. A quick Google search I found Shilpa. I was prepared for no but instead got a no problem. Shilpa worked with my requirements of dates and ships. She also worked with my budget for the hotels and found 2 hotels suitable for my needs. I am already looking into using Shilpa again for another trip due to how helpful she has been. Also when I checked how much I was charged for the ferry crossings they came out at the same price as if I booked direct with them which was a bonus. Thank you Shilpa.

Sent by Susan Daubney

Shilpa is very helpful, looks at all options and happy to change things until we are satisfied. Great service.

Sent by Frida Elmarsdottir

Very good services and a pleased experience working with Shilpa. Dream holiday starting to form. for a family of five.

Sent by Alexandra Sievier

Shilpa was so helpful when booking our honeymoon around the Greek Islands. We are really looking forward to our relaxing trip away. Thank you!

Sent by Mark Whitehead

Shilpa. Many thanks for sorting out our holiday so efficiently. Thanks Mark and Victoria

Sent by Lancelot Fernandes

Prompt and a friendly reliable service with excellent advice on all holiday related subjects.

Sent by Gareth Cousins

Shilpa has been fantastic - she always is!

Sent by Jane Webb

We really could not have done this without you. From having an dream to now having a plan wow ?? You would be mad not to use your skills !!

Sent by Spencer Harris

Fast, efficient, helpful and friendly service.

Sent by Linda Cousins

Fantastic, helpful and friendly service.

Sent by Jeneffer Gregg

Very helpful co-ordinating many variables!

Sent by Ivan Smart

Shilpa is fantastic, nothing is too much trouble (even when I’m being quite indecisive!) I recommend her services, to everyone, without hesitation.

Sent by Maureen Graham

Shilpa is lovely, friendly and very helpful.

Sent by Rebecca Sheppard

Shilpa is excellent! Nothing is too much trouble! Will always use her.

Sent by John Edgley

I would score Shilpa 11/10 if i could. Superb service and attention to detail as always. Shilpa responds immediately to any e-mail regarding questions or concerns when either enquiring about or booking a luxury holiday. I can not praise her enough for her dedication and commitment in ensuring everything runs smoothly.

Sent by Hazel Smyth

Thanks for your help Shilpa - it was a real benefit coming to you to help arrange our special trip this summer. Also knowing that you were there when we were away if we had any problems was a great comfort too. Thankyou!

Sent by Christine Susnik

Shilpa coped wonderfully with my indecisiveness, my changes of timings and destinations over a long period of procrastination. Since I work as a semi-retired tour guide, she also had to compile the itinerary during my frequent absences into the bargain. It’s looking good: let’s hope it works! Thank you, Shilpa!

Sent by Brenda Cannell

Shilpa is great to deal with, very efficient and patient.

Sent by Gareth Cousins

It has been a pleasure to deal with Shilpa, who has put together a wonderful holiday package for my wife and me.

Sent by Emma Swift

Shilpa you are amazing at your job you have sorted many of our adventures out for us without any hitches!

Sent by Louise Bushnell

Shilpa helped to organise a trip to Barcelona for me, where she hit all the criteria I asked for and more. She was incredibly helpful throughout, and even while I was away, she never made me feel like a pest, and put up with my constant questioning. Will recommend continually, and will book again definitely. Thank you!

Sent by Andrew Halderthay

Very supportive and worked hard all the time on any amendments that I have made.

Sent by Charles Twigger

Shilpa is always very pleasant and helpful and makes excellent travel suggestions!

Sent by Claire Haydock

Easy experience to a hopefully brilliant holiday!

Sent by Tina Hanlon

Great help and service as always from Shilpa. Very happy with our booked itinerary for India in January 2019. Thank you.

Sent by Marion Homer

The service Shilpa provided me was amazing - such a help to be able to draw on her experience to come up with the perfect family holiday.

Sent by Bettina Coltman

Shilpa is always friendly and professional.

Sent by Mark Threlfall

Shilpa always goes the extra mile when arranging my itinerary, and, even when my plans have changed, its never a problem.

Sent by Wendy Palliser

Shilpa has been amazing in finding the perfect holiday for us we will definitely look at using her again.

Sent by Richard Daubney

Excellent service, very helpful and all done so quickly.

Sent by Julie Field

Thank you for making our travel arrangements. Very pleased with the service.

Sent by Suzanne Winter

Amazing service! Very professional! Impressed!

Sent by Gillian Rushton

Shilpa was very helpful in putting together our rather complex holiday to Australia 2018

Sent by Ernst Geirsson

All my travels with Shilpa have been very nice, never any problem.

Sent by Emma Newman

Been booking with Shilpa for 13 years now!

Sent by Rena Hill

A very good experience of booking a holiday that isn’t straight forward, great to have someone else take the stress and strain away from me. Shilpa has been much appreciated by me for turning our wishes into reality.

Sent by Emilly Saunderson

The package we had was amazing and such a beautiful weekend away especially with our free gift helped with a nice nights sleep. Shilpa has been amazing throughout us receiving our booking information, being in contact and after the stay too. Shilpa is great and I will be recommending her to lots of my friends.

Sent by Carol-Ann Horne

Shilpa was extremely helpful and has made booking my family holiday completely stress free! I would highly recommend her!

Sent by Rebecca Sheppard

Shilpa has been excellent from start to finish!

Sent by Mark Threlfall

Nothing was too much trouble when arranging my itinerary through Shilpa, even when those plans kept changing. I would definitely use Travel Counsellors agaìn!

Sent by Luke Holloway

I made my first booking with Shilpa in 2013. Shilpa is awesome. That is why I keep coming back.

Sent by Joanne Holtom

Shilpa was helpful in every way possible, offering her time and resources was no issue at any time.

Sent by Thomas Hawkes

Shilpa was fantastic with our search for a family Holiday, we highly recommend her and we will definitely use her services again 10 Out of 10...!

Sent by James Withers

Efficient and thorough. Will use again

Sent by Richard Daubney

Very helpful with our requirements. Nothing is too much trouble to ask for. I would and do highly recommend Shilpa to book holidays through.

Sent by Hannah Brittan

Shilpa is amazing and made the whole booking process easy and stress free. Will highly recommend to everyone!

Sent by Yvonne Stevenson

Shilpa was superb. She offered lots of alternatives and got back to me very quickly when I had questions. I normally make my own travel arrangements but as this was a big itinerary in a part of the world I am unfamiliar with I wanted the help of a professional with whom I was very happy with when I had a big family holiday a few years ago. Great!

Sent by Mark Whitehead

I will always recommend Shilpa to relatives, friends and work colleagues. She always tries her best to find the right holiday and within budget. Once again Shilpa thanks for all your efforts. Mark and family.

Sent by Ernst Geirsson

In every way, very nice and good at her job.

Sent by Donna Mayo

Shilpa is so efficient and easy to talk to. She listens to my requirements and suggests alternatives for consideration and helps to plan all the fine details that create a wonderful holiday.

Sent by Brett Green

Shilpa was a pleasure to work with; very accommodating and understands the needs of customers with their end goal in mind.

Sent by Jane Harris

Our Travel Counsellor, Shilpa Patel-Emilsson was very helpful and thorough, through out organising our trip to Madeira.

Sent by Emily Halderthay

If anyone is looking to book a holiday and wants a travel agent who goes above and beyond to find that special place, look no further than Shilpa Patel-Emilsson. Thank you for organising a fantastic trip for us, you went above and beyond - even confirming our holiday whilst I went to bed and had an early night! An amazing personal service, with such reassurance that we have picked the perfect holiday. Thank you Shilpa.

Sent by Andrew Batchelor

Always a pleasure to talk to Shilpa, regardless of whether I book with her or not she always tries her best to fulfill my requests. 10 out of 10 for booking our trip to Australia, even though we changed our plans a few times. But most of all, even though we've never met I feel like she is a friend.

Sent by Martin Hanlon

Excellent service, would highly recommend!

Sent by John Edgley

Absolutely superb first class service as always. Great communication and fast response to any queries. Keep up the good work Shilpa.

Sent by Sara Kernohan

Shilpa, you were so patient. Thank you.

Sent by Lisa Cook

Shilpa is always very friendly and helpful and any queries or change of plans are sorted out without any fuss.

Sent by Mark Whitehead

Shilpa always tries to meet our holiday needs and keeps within budget as well as keeping to a high standard. Let's hope the holiday lives up to the same. Thanks Shilpa!

Sent by Lee Collis

You handled our needs wonderfully, thank you!

Sent by Susan Mould

Shilpa is very prompt in replying to requests and fits our travel requirements exactly. I would always recommend her as a Travel Counsellor.

Sent by Bettina Coltman

Always friendly and helpful.

Sent by Emil Gudfinnsson

Excellent service!

Sent by Rachel Fisher

Shilpa was very helpful and worked with a changing set of requirements from us, and came up with a number of different holiday options. She was very helpful and responsive and I would not hesitate in using her again.

Sent by John Edgley

Superb service from Shilpa as always, I would never consider going anywhere else. I can not rate her highly enough and look forward to using her service again in the future.

Sent by Suzanna Jacoby

Shilpa is so helpful and will go to any lengths to research the best hotels etc for you based on your requirements. She's excellent at her job. V personal service and she's so lovely to deal with. Recommend her highly!

Sent by Victoria Hathaway

Excellent customer service! Very attentive and quick to respond. I would and already have recommended Shilpa, and would definitely use her services again!

Sent by Christine Thwaites

Have used Shilpa now for many years as more than satisfied with the service. I have recommended friends to use her facilities in the past and will continue to do so. I'm one very happy customer!!

Sent by Jennifer Howard

Shilpa is an excellent Travel Counsellor who 'goes that extra mile'. I would and have recommended her.

Sent by Raj Patel

Very professional and knowledgeable.

Sent by Rachael Hatton

I have spoken to Shilpa on a number of occasions and she booked a holiday for us many years ago. Shilpa is extremely helpful and friendly and I would highly recommend her to friends and family.

Sent by Lucy Thomas

Very many thanks for all of your help in pulling together all the information that we needed to plan our break and getting the booking confirmed so quickly. The easiest holiday booking I've ever made! Can't wait to get there!

Sent by Maurice Sorrell

First class service as always!

Sent by Abigail Ratcliffe

We have used Shilpa several times and she has always gone above and beyond to help. She is a great Travel Counsellor and we will not hesitate to recommend her.

Sent by Susan Mould

Very prompt service with useful local information about the destination. Shilpa has a friendly and professional approach when dealing with your travel plans.

Sent by Richard Eden

Great flexibility and attention to detail- all with a smile.

Sent by Jill Nussbaum

Shilpa listened to my criteria and found me a wide range of holiday options to choose from. I have recommended her already! Would definitely contact Shilpa again for holiday planning! Fantastic speedy, efficient and professional service.Thank you Shilpa!

Sent by Marion Homer

The service Shilpa provided was fantastic. As a mum working full time my time is extremely limited and searching across the internet to find a holiday that suited my familiy's specific requirements was a huge task. Shilpa carfeully listened to what I needed and came back with a variery of options that enabled me to find the location, time and cost that suited us the best. I have every confidence in her recommendations and have no hesitation in recommending her to others.

Sent by Wayne Vickers

Shilpa was fast and efficient in getting flights and costs. Costs were comparable with anything I could find online. I've already recommended her to colleagues.

Sent by Natalie Corbett

I have used Shilpa to book holidays on a few occasions. I always find her very knowledgable and professional. She answer enquiries promptly and is also always competitive. After booking Shilpa always follows up the booking with all information and documentation accurately. I always recommend Shilpa.

Sent by Susan Mills

Extremely helpful. Looks at multiple options for us and over the years is aware of the type of holiday we like.

Sent by Susan Mould

Very prompt service with useful local information about the destination. Shilpa has a friendly and professional approach when dealing with your travel plans.

Sent by Katherine Hampton

Shilpa was very helpful, always seemed to be around when I needed her and was very quick at responding to my questions. She made booking painless.

Sent by Louise Brown

Shilpa has been really helpful and friendly, and I can't recommend her highly enough.

Sent by Kirstie Darnell

Shilpa arranged the most amazing honeymoon for us in The Maldives. She sourced several options based on our brief and made our once in a lifetime holiday one to remember. We had a first class service all the way and would not hesitate to recommend Shilpa. Best of all we were able to make our honeymoon as a gift list so our guests could contribute to our honeymoon. She offered such a personal service that we ended up becoming friends and her and her husband even came to our wedding!

Sent by Gareth Jones

Shilpa is always very responsive and has always met our needs.

Sent by Luke Holloway

Good, helpful, friendly, reliable and prompt service. Definitely someone to recommend.

Sent by Halldor Gudfinnsson

Shilpa has done a fantastic job when arranging travel for my family :-) Highly recommended.

Sent by Abigail Ratcliffe

Shilpa always goes above and beyond the call of duty. She is helpful, knowledgeable and very experienced. I would not hesitate in recommending her for any sort of travel you require.

Sent by Suzanna Jacoby

Shilpa booked flights for a trip to NYC for my parents and I. She was incredibly efficient, helpful and got us an incredible deal on price! She arranged a special meal for me due to my dietary requirements and handled our visas and everything else. She saved us bags of time and money and was an absolute pleasure to deal with. We will continue to use her for all our travel for both business and pleasure. I cannot recommend her highly enough.

Sent by Roy Colpaert

We had scheduled a six day stay in St Petersburg but decided to come back after three days as the city and it's people lacks soul. Some great buildings and art collections but completely souless and all a bit run down. We called Shilpa and she managed to get us flight on the following day via Denmark and made it all painless and easy. Would definitely use Shilpa's services again.

Sent by Emma Swift

Shilpa was brilliant and very patient with us as it was a rather complicated itinerary and we made several changes before finalising the arrangements, Shilpa stayed on the ball and made recommendations all the way and was quick to alter flights etc. To accommodate us.

Sent by Bob White

We have found Shilpa to be most accommodating and always happy to help. She was recommended to us and did not disappoint. Shilpa is always helpful and prompt in responding to queries and efficient too.

Sent by Marion Gronning

Shilpa was fantastic, patient and extremely helpful. For any other holidays I will be using Shilpa, excellant service! Very friendly and welcoming.

Sent by Lisa Cook

Shilpa has been great at sorting everything out for us and coming back with different options when we have changed our minds about something and she goes that extra special mile to make sure everything is right.

Sent by Donna Mayo

I will be recommending Shilpa to friends and family. We received an excellent personal service using Shilpa. She took all the worry out of booking the holiday. We told her what we wanted, she put together a variety of options for us to choose from. It was quick and efficient and I felt in very safe hands. Shilpa has a definite air of competence and this in turn gives the customer confidence in what has proved to be a highly efficient travel agent. We will book future trips with Shilpa, she made life so easy for us.

Sent by Benjamin Read

I have been absolutely delighted with the friendly and professional service Shilpa has provided. She's proved to be knowledgeable, prompt, and extremely helpful. I travel a great deal for both work and pleasure and will be using her services in future for all my bookings. Highly recommended.

Sent by Howard de Silva

We have used the personal services of Shilpa on more than several occasions to book complete holiday packages, including cruises. Shilpa comes across as a pleasant, knowledgeable and efficient Travel Counsellor, and we have absolutely no hesitation in recommending Shilpa to other fellow travellers.

Sent by rhiannon lewis

I have booked a number of flights and holidays through Shilpa and have always received an excellent personal service. When I have been unsure as to what kind of resort or accommodation to go for, or have needed advice on the country I was travelling to, Shilpa has given me great advice and insight to help me choose the perfect holiday for my family. Its like having my own personal travel agent!

Sent by Michael Edwards

Shilpa gives an excellent all-round service. Nothing is too much trouble and is always there when you have that problem, big or small. I wish her all the best for the future

Sent by Ivan Smart

I know of no one else (inside the regular travel industry or as an independent) that takes as much time, trouble & care as Shilpa in ensuring I have the best holiday possible. There have been occasions where I have had some very demanding criteria & other times when I have simply asked for 'somewhere' giving only approx’ time and budget. EVERY SINGLE time she has come up with something fantastic!!

Sent by Lynn Chedham

Shilpa's service is second to none. She has helped me book many different types of travel arrangements and even when my requirements change half way through a booking she makes everything seem effortless. Whether you want a short break in the UK or a long haul break I would recommend everyone to ask Shilpa first as her knowledge of all types of resorts, hotels even local customs is amazing.

Sent by Michael Edwards

Nothing is too much trouble for Shilpa, from your first enquiry to the end of your holiday she is there to help you. What more could you ask.

Sent by Rachael Hatton

Shilpa is extremely helpful and quick in responding to every email query (I had lots!) Shilpa has made my holidays very easy, I will use her everytime and recommend her to everyone.

Sent by Emma Gant

I was lucky enough to be passed Shilpa's details when we were looking to book our honeymoon & wanted our guests to contribute as our wedding gift. The Bridal Registry service we received was first class and the effort Shilpa put into to ensuring we got our exact flights and hotel combinations was very much appreciated. My hen party travel was also arranged as has a very last minute holiday since!