Sent by Chrsitopher Burleigh
Maryport 17/04/2024
As always Susie comes up trumps for me. I wouldn't consider going anywhere else. She's a star!
Based in Gateshead
Susan Burleigh
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Hello, my name is Susan and I am a Travel Counsellor based in the Northeast of England. After a spell in London of ten years I returned to the Northeast to re-connect with my Geordie roots.
Before becoming a Travel Counsellor in 2015, I have worked within the travel industry for twenty two years. During this time I have specialised in a range of travel including Corporate Travel, Worldwide and European Tailor-made Holidays, Ski Holidays, VIP Luxury Travel and Wellbeing Spa Holidays. I absolutely pride myself on my dedication to create the perfect holiday/trip for all of my clients, whether they need to travel on Business or they are requiring a complete get away from it all. No matter which area of travel I have worked in I have created long lasting and personal relationships along the way.
Travel is my ultimate passion! I love to travel to new destinations, meeting the locals and experiencing new cultures and customs. I will always remember what that dream holiday means to you or how important it is that you arrive on time for your business meeting. Wellbeing is also my other passion, could it be that you are now looking for something more than a holiday and you need “a life changing experience” this is where I can offer advice and create the right holiday for you.
During my years in travel I have been extremely fortunate and have travelled extensively worldwide however The Far East has a truly special place in my heart, in particular India, Thailand and Vietnam. There is something for everyone in all of these destinations from beach holidays in Goa to the birthplace of yoga or the hustle and bustle of Bangkok to the laid back lifestyle on the islands. Maybe you want to travel to an Asian country which is less visited? Then Vietnam is the answer, a mixture of history, culture, golf, spa and stunning beaches, this truly healing country will leave you feeling energised and wanting to return time and time again.
I understand that to create your perfect trip takes time and planning and needs to be done at a time to suit you therefore I can offer a fully flexible service working around you and the times you are available, what is important to me is that you are 100% satisfied with the choice that you make.
I look forward to hearing from you……..soon.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
My customer stories
Sent by John Heslop
Newcastle 18/03/2024
A fantastic service, Susan makes booking our travel very easy
Sent by Anita Hardy
Devon 18/03/2024
Susan is absolutely passionate about her role as a travel counsellor. She takes a considerable amount of researching to ensure all aspects of the trip providing wonderful itineraries to meet our needs. She always replies promptly and explains particular reasons why she considers places, hotels trips etc are suitable for us. Her warm, friendly and professional manner is second to none. We are fortunate to have found her!
Sent by Rodney Usher
Colchester 16/11/2023
Susan Burleigh continues to offer our whole family the highest standards of care in all our travel needs - and has done so for many years. With thanks, Rod Usher
Sent by Sarah Dobson
Cheshire 05/11/2023
Susan has booked 2 holidays for us now, great service, fast responses to questions and all round asset!!
Sent by Mike Houghton
Chorley 03/10/2023
Susan has been so helpful in helping us work up our itinerary for our trip to Australia. Nothing was ever too much trouble and she took time to explain and follow up on our questions. We will definitely we using Susan again in the future. Thank You
Sent by Anita Hardy
Bideford, Devon 21/07/2023
Susan has again been super efficient, knowledgeable and patient. She definitely goes out of her way to ensure that our trip meets all our needs and more. Susan pays attention to detail and takes the time to explain each aspect of the trip, from hotels, baths, WIFI and transfers etc. It is refreshing to have someone who really cares about us when planning a holiday. An asset to travel counsellors team.
Sent by Sarah Dobson
Manchester 15/05/2023
Great communication and prompt and effective service. Susan is an asset, both friendly and approachable.
Sent by Chris Burleigh
Maryport 25/04/2023
As ever, very professional. She gives a feeling of that personal touch and above all caring. She calls on her vast experience and personal knowledge to go that extra yard for you. Brilliant!!
Sent by Chris Burleigh
Maryport 25/04/2023
As ever, very professional. She gives a feeling of that personal touch and above all caring. She calls on her vast experience and personal knowledge to go that extra yard for you. Brilliant!!
Sent by Bridget Tranmer
Malton 27/03/2023
Susan Burleigh is always helpful and keeps in touch when organising a holiday for us, wouldn’t use anyone else!!
Sent by John Heslop
Newcastle 24/02/2023
Susan's understanding of the travel industry, the changes it is currently going through is, I think, second to none and has really helped us in booking our future travel which makes our lives so much easier and saves us from worrying if we are doing it correctly ourselves.
Sent by Anne PIttaway
Broadstairs 16/02/2023
I would definitely recommend Travel Counsellor Susan Burleigh to friends, family and colleagues. She was most professional and able to work miracles when we had left it late to make our booking. Susan found us flights, without a long layover in between, and accommodation in Sydney, between the dates which we had given her. It must have been frustrating as I have bad anxiety at the moment, and didn't always notice her messages straight away.. We had every help and suggestions we could have hoped for. Susan made anything seem to be no trouble at all, and this was a great help to us. We would definitely recommend her complete service to anyone .....how does she always sound so cheerful!
Sent by Claire Rickerby
Newcastle 31/01/2023
Efficient, professional and approachable. Happy to know you're always at the end of the telephone, thank you Susan.
Sent by Sam Usher
Adelaide Australia 31/12/2022
Fantastic service as always thank you!
Sent by Terry Houghton
Lancashire 24/10/2022
We will be definitely using your services again, you take all the hassle away from booking a holiday. Keep up the good work.
Sent by Charles Newman
London 21/09/2022
Susan’s service was superb, as usual she went above and beyond, responding quickly to all my queries 24/7.
Sent by Christopher Burleigh
Cockermouth 20/08/2022
Unbelievable service from Susie as always. This lady goes the extra mile to look after her customers and is a credit to the brand. Look after her.
Sent by Bridget Tranmer
Malton, North Yorkshire 08/08/2022
This is the second time we have used Sue Burleigh on recommendation from a friend. Sue is brilliant ant takes all the hassle out of all the planning and ticketing, Sue is always on the end of the phone should you need her and would recommend her to anybody
Sent by Cassandra McGill
Gateshead 26/07/2022
Outstanding service from Susan , will be highly recommending her to others
Sent by John and Heather Heslop
Newcastle 01/06/2022
Susan is fantastic at her job and nothing is a problem and provides great supporting advice when booking a holiday, thinking of things that I have not considered to make my holidays even more special
Sent by Louise Starkey
Falmouth 16/05/2022
Susie was extremely helpful and all the information provided was clear and concise.
Sent by Michael Stobart
Newcastle 16/05/2022
Great service ,will recommend Susan to my friends etc.
Sent by Rodney Usher
Colchester 30/03/2022
Susan, You know I have answered for the whole family: we admire greatly the work you do for us all, and the prompt and helpful way you lift repsonsibillitiy off our shoulders. Your help and careful support from first thinking about a particularly holiday to the day we return, we have total confidence in your support. As you know, I have recommended you to people who have found the same level of service from you. It is a great privilege to place our travel arrangements in your hands. Rod and Julia Usher
Sent by Rod Usher
Colchester 01/03/2022
Susan, You know I have answered for the whole family: we admire greatly the work you do for us all, and the prompt and helpful way you lift repsonsibillitiy off our shoulders. Your help and careful support from first thinking about a particularly holiday to the day we return, we have total confidence in your support. As you know, I have recommended you to people who have found the same level of service from you. It is a great privilege to place our travel arrangements in your hands. Rod and Julia Usher
Sent by Anita Hardy
Devon 14/02/2022
Susan has been absolutely fantastic, spending a great deal of care, time and effort to ensure our forthcoming trip is suitable for us. She is amazingly patient, knowledgeable and dedicated, We have been extremely delighted with the way she has found suitable locations of a different nature to the mass tourism. She works incredibly long hours contacting us over weekends and in the evening. Susan has run the extra mile to provide us with a very personalised service. .
Sent by Charles Newman
London 03/12/2021
Susan has been superb (as she always is)
Sent by David Wilkinson
Newcastle 19/10/2021
As ever, Susan provided fantastic support, insight and knowledge to the planning and booking process.
Sent by John Heslop
Newcastle 19/10/2021
Susan booked our holiday with great efficiency and thought, it was so easy to book the holiday with Susan.
Sent by Rodney Usher
Colchester 01/09/2021
The help and professional support we have received for several years from Susan Burleigh has been outstanding. Many of our requests to Susan have involved a great deal of hard work and serious professional knowledge and judgements. In every way Susan has been outstanding - and that continues through this uncertain period with difficult travel arrangements. We rely on Susan for our complex travel plans; she never fails to find ways through the most difficult circumstances. A remarkable professional.
Sent by Andrea Guthrie
Lancashire 08/06/2020
I wanted to offer some feedback about one of your Travel Counsellors, Susan Burleigh.
In short, Susan has been amazing and the level of service she has provided has been superb and very much appreciated. I understand you are all working in unique and stressful circumstances yet Susan has continued to be responsive, thorough and honest with her approach. So much so that I will no longer shop around and use other travel specialists going forward; I'll come directly to Susan in the future. Hopefully one day soon we can all enjoy some holidays again.
Sent by Rodney Usher
Colchester 02/02/2020
My son Sam, who has benefitted from Susan's practical help and travel advice for several years, urged me to contact her regarding an elaborate travel plan for Julia and myself to celebrate our Golden Wedding in style. With great patience and careful insight into our ambitious needs Susan guided me through the various stages of our holiday plans. As a result we have a magnificent plan for our trip. As I have special needs I particularly appreciated her concern over securing assistance for us at appropriate stages of our journeys. Susan has offered outstanding service!
Sent by Deborah Kelso
Gateshead 02/02/2020
Great experience, Susan made our booking so simple and hassle free. Would certainly recommend to anyone.
Sent by Charles Newman
London 02/02/2020
Superb service from Susan as always.
Sent by John Heslop
Newcastle 02/02/2020
The support and advice I had regarding my Visa applications was excellent and took away all of the stress and worry that I had gone through when I did a visa application by myself on a previous occasion.
Sent by Rod Usher
Colchester 02/02/2020
Same superb service as before. Susan is an impressive professional as well as being a good friend to our family. She knows the travel business inside out. We have benefitted from her expertise in Australia, NZ and Singapore. And now on two further cruises with Cunard and P&O. A lovely person, for whom we are grateful.
Sent by Christopher Burleigh
Carlisle 02/02/2020
Unbelievable friendly service with nothing too much bother. Thoroughly recommend anyone to contact her for any type of travel be it business or pleasure. 5 Stars. Thank you
Sent by Irene Fannan
Newcastle 02/02/2020
Susan Burleigh went above and beyond to ensure my trip was tailored to match my requirements and within my budget. I also received tips and information on the places I planned to visit along with several options provided for hotels. Susan kept in touch and did everything to facilitate my trip , first class treatment and service. Once the holiday was complete I encountered some issues with airline delays and Susan kept in touch and ensured I got home as quickly as possible and is handling a complaint against the airline on my behalf.
Based in