Toni Ball

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It's Nice To Meet You

My name is Toni Ball and I am an independent travel consultant based in Shenfield, Essex.

I have over 30 years of travel experience and have been fortunate to personally visit some beautiful places so am well placed to help you plan your perfect holiday!

Whether you are looking for a sun drenched holiday on a deserted beach or a long weekend city break i am here to help. Do you prefer a more adventurous holiday? I can help organise anything from trekking in South America to watching Gorillas in the remote rainforests of Uganda. Or perhaps you would prefer to see the Northern Lights in Scandanavia?

These days people often look to the internet to book their holidays to save themselves the hassle of visiting a travel agent or to get the best price but as a Travel Counsellor I am able to offer you a truly personal service and do all the research for you.

I have access to over 400 approved suppliers and along with Travel Counsellors' award winning technology and my personal expertise, I am able to uniquely package holidays at competitive rates, which means you get the best deal available, whatever your budget. Plus your holiday will be fully financially protected.

My business and reputation are based on providing my clients with the highest possible levels of customer service and honest advice.

I offer a bespoke, personal service that is tailor made to you - whether it be a full package holiday, a cruise, flights or accommodation only, weddings, honeymoon or a UK break.

So whatever your holiday requirements please do not hesitate to get in touch.

I look forward to hearing from you!

My customer stories

Sent by Anne Milton

Guildford Surrey 12/03/2025

Toni is brilliant! She is fantastic at working with us to clarify our ideas for our trips and what we want out of it. And she always is so prompt in her replies and always leaves us with plenty of contact numbers should we need any support whilst away. Fantastic!

Sent by Joanne Loader

Brentwood 12/03/2025

Toni Ball was super helpful. I had received a couple of competitive quotes already and she kindly considered these and got the authority to match the quote. I was very pleased to give her my business. All the documentation I have received to date is informative and well presented. Very professional all round.

Sent by Jayne Knight

Shenfield 30/12/2024

Morning Toni, Well where do I start FANTASTIC we had such a lovely break. We really needed one too. Our room was perfect great view, staff were amazing. Hotel was lovely and clean and everyone made us feel very welcome. Transfers were good too. In fact Liz and I traveled back to the airport in an open top minibus just the two of us. We’d definitely go again and are planning a trip every year ???? maybe New York next year ?? Thank you so much for organising it and getting it perfect. Wishing you a very Happy New year Love Jayne

Sent by Graham Waltham

Frinton-On-Sea 06/02/2024

Toni is simply the best, we had a vague itinerary in our heads but needed an expert to look up all the possibilities of hotels, trips, etc and put it together - and she did, brilliantly. She simply takes all the strain of choosing & booking a holiday away from us and relieves all that stress and pressure, allowing us to sit back, review and agree the final schedule and then look forward to an exciting trip. We have used Toni before and will continue to. ,

Sent by Katy Wells

Teddington 11/02/2019

Toni understands our requirements easily, is super fast and very knowledgable. She has great communication and is very reliable! Thanks so much

Sent by Linda Barrett-West

Chelmsford Essex 19/05/2018

Just a quick note to say that we are back safe and sound from our US and Canada trip today, and to say a big big thank you. Absolutely everything ran like clockwork, and your meticulous planning was just perfect. I am so impressed. You took all the hard work away and left us with the job of just enjoying ourselves. Here’s to our next trip with you!

Sent by Amy Finn

London 10/02/2018

Thank you! Craig and I had a wonderful honeymoon and thank you for all your patience and assistance throughout the whole process. We will definitely will be recommending you.

Sent by Andrea Bushore

dulwich, London 20/06/2017

I love the idea of everything being co-ordinated in a one stop shop - for me - and really appreciate the service delivered by Toni Ball who has always been so patient with me! Many thanks.

Sent by Darren Smith

Reigate 30/07/2016

This is the first time that we have booked a holiday with toni who was highly recommended to us & it most certainly won't be the last....She has been absolutely fantastic throughout the whole process from start to finish.....from sorting out boarding passes,arranging car seats for our kids to making sure that we had a cot in the room for our one year old son & even taking the time to arrange & pre-book kids club sessions throughout our stay for the children should we wish to utilise the slots....to name just a few of the things that she has done for us.....A very professional, friendly service from Toni & we won't hesitate from recommending her to our family & friends. We look forward to booking our next holiday with Toni who we would like to thank very much so please pass our appreciation onto her. Mr Darren Smith

Sent by Kerry Upham

Billericay 09/06/2016

Toni was great! I have trouble getting away from my desk to make phone calls but it's been so easy to book our holiday with her. She has done everything for us and taken all the worries of my plate. Found us an amazing deal, gave us really good range of suitable options to choose from. I feel confident that Toni will be there if we have any bumps in the road too. I have been able to handle it all via email with Toni or the travel counsellors website. It was all done so quickly once we decided where to go. Amazing customer service and so convenient. We are really looking forward to our holiday! Thank you so much!

Sent by Giray Takar

Brentwood 26/05/2016

It's the first time I used Toni and she understood my requirements and put together an excellent package for my family. I have a very busy work life and trying to sort out holidays is time consuming and stressful but Toni took all the stress and time away. I am very happy person.

Sent by Michael Wells

Middlesex 14/09/2015

An absolutely fantastic trip. Toni was helpful and attentive throughout the selection and booking process and contributed to a stress free wonderful break.

Sent by Neil Graver

Brentwood, Essex 15/06/2015

Toni provided us with a great service. Her product knowledge was impeccable, her recommendations valued, and her pricing competitive. We will definitely be liaising with Toni again and have already started recommending her to family and friends (she has already booked for a friend living in Singapore)

Sent by Ian Gibson

Hertfordshire 15/06/2015

Toni was recommended to me by a friend of mine and she really took the headache out of finding and booking our family holiday. She spent time understanding our requirements and came up with the perfect solution, taking care of all of our needs from flights, to the perfect villa and our holiday transportation including car hire. I would certainly use Toni again and will be recommending her to friends and family.Thanks Toni for all your help.

Sent by Michelle Stewart

Felsted, Essex 15/06/2015

Toni was fantastic, she catered for all my needs without any problem, she answered all my questions with a positive friendly quick response. I enjoyed the whole experience of booking my holiday which she put together with professional attitude. I am really looking forward to my holiday and will definitely be booking with Toni again whilst recommending her to all my friends.

Sent by Maria Aldous

Essex 11/06/2015

Excellent fast and efficient service. Listened to my family requirements and came back with and excellent package at a competitive price.. even calling me back late in the evening to assure me everything was confirmed when flights kept going due to peak season. Email / confirmation info all highly efficient also. Can not recommend enough.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

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