Always professional, polite & responsive

The trip was incredible and your planning was faultless. Everything ran like clockwork, everything booked as expected and the rooms and locations were perfect. Really can’t thank you enough for all you did for us, it was the trip of a lifetime and will definitely recommend your services to anyone who will listen!! Thanks again.

Excellent customer service. Friendly helpful advice always available. Extremely knowledgeable. Thank you Tracie for booking our bespoke trip to New Zealand!

Great, professional advice which gave me lots of confidence to book my holiday.

Tracie, was very helpful and knowledgeable about the locations we were planning to visit and guided us through the whole process with patience and support, providing great suggestions and ideas to make our trip a memorable one.

Effortlessly organised on our behalf by Tracie Cooke!

Have already recommended Tracie several times to friends and family. She’s brilliant at searching out niche experiences and understands her clients’ wishes well.

Tracie is so knowledgeable and nothing is too much trouble. We have had some amazing trips and experiences thanks to Tracie. Would highly recommend . Excited for our next adventure.

Tracie knows her stuff, finds holidays fast!

Tracie's service and attention detail are what set her apart from other travel providers, you feel as though you are being very well looked after and getting the maximum from your travel booking.

A very good Travel Counsellor someone who knows what to do, gives good advice and is always on hand if we need them

Tracie is absolutely brilliant, she has now organised two big trips for us and has been super helpful and extremely efficient. Both holidays have required multiple hotels/flights/countries and lots of travelling via road trips which she has sorted out for us - an absolute star.

This is our second booking with Tracie, the last being a few years ago. Tracie is our go to person for unique and bespoke travel itineraries. Tracie always goes above and beyond to ensure that we get the best deal, the best locations but most of all the best experience and memorable trip. All questions or adjustments thrown her way are always graciously received. Thank you Tracie

Tracie has a fountain of travel knowledge and is always so enthusiastic to look at getting us the holiday we have requested. She goes above and beyond to make sure we have the most fabulous holiday experience. Tracie is always our go to for all our holidays albeit cruises, special celebrations whatever we request she is truly amazing! xxx

Tracie is wonderful. Called her up confused about where to go. Within days we had a great hotel booked and a brilliant family holiday to look forward to.

Knowledgeable, responsive and personable. Gives confidence in arrangements.

I have booked holidays with Tracie for many years; she is knowledgeable, friendly and approachable. I would always recommend her!

Professional, knowledgeable, nothing is too much trouble. Wouldn't use anyone else. Thank you xx

Fuss free, patient and rapid responses to all our questions and changes/options as always.

Tracie’s knowledge was fantastic. She guided us through different destinations to give an idea of what to expect and to enjoy.

The service that Tracie provides makes all the difference to both my corporate and leisure travel experiences - providing various travel / holiday options, making sure everything is organised and generally going the extra mile.

I already have recommended Tracie for the brilliant advice given and with the support in booking, fantastic service!

Tracie covers every aspect of my holidays from leaving home to when l return. l can strongly recommend her services!

Tracie’s knowledge was fantastic. She guided us through different destinations to give an idea of what to expect and to enjoy.

Tracie is an excellent Travel Counsellor. extremely knowledgeable about so many places, friendly and goes above and beyond to source the best arrangement. 100% recommend!

I have already recommended Tracie to some friends and I know they have already made successful contact, I would also without hesitation recommend Tracie in the future. I always feel my call is welcomed and my questions are never silly. I have absolute faith that anything she recommends will be exactly as she describes, and we as a family and as a couple have enjoyed some fabulous holidays knowing we are safe in her hands.

Never had a bad holiday, absolutely superb at her job; wouldn’t book with anyone else!

We love asking Tracie to plan our adventures! We are never disappointed and every holiday exceeds expectations. Nothing is too much trouble for Tracie and she is a wealth of knowledge and useful information, thankyou!

Tracie provided exactly what I needed, she gave me great options and understood my need to manage my budget. Very good communication all the way through the decision making process and afterwards. Thank you!

Tracie is a true professional. She is caring and has great knowledge. Nothing seems to be too much trouble for her. She is so helpful. We totally trust her to supply the perfect holiday for us

This is the 2nd time that we have used Tracie; she provides a fabulous service and is very knowledgeable. I would highly recommend her and will be getting in touch again when we want to plan our next adventure.

Lovely lady, so helpful. Would definitely recommend Tracie to family and friends.

Tracie is excellent. Very diligent and knows what we like. I’ve dealt with Tracie for many year and even before she became a TC. Thank you Tracie.

Yet again Tracie can up trumps for us and another fabulous holiday booked. A totally different type of holiday from our last one but Tracie still did all she could to meet our criteria and give us a family holiday to look forward to. Roll on summer 2024!

Excellent service and really knowledgeable. Putting together a complex itinerary that suited my requirements perfectly; a completely stress-free experience, allowing me to sit back, relax and look forward to my adventure

Tracie has been brilliant and so patient with our requests! We could not ask for anyone better to help book our honeymoon!

Tracie goes above and beyond to make sure that you are looked after, from booking to returning from your holiday, every aspect is covered.

Tracie is always so understanding of what idea you have for a holiday and magically brings it all together and makes it the easiest experience booking a holiday (and also while you’re out there!) She is so helpful and couldn’t recommend her enough!

Tracie is very knowledgeable , understanding the needs and requirements of her clients. Very patient. Tracie has booked my holidays for many years, and will continue to for more to come.

Tracie was extremely efficient in organising our trip to the USA which required booking a number of different hotels as we were travelling around New England, car hire and flights. She was very knowledgeable and was able to create an excellent route and tailor the trip to our requirements.

Excellent, professional and personal service as always.

I always recommend Tracie; she really cares and works hard to get the perfect holiday for you.

First class advice, great service, will definitely use again. Tracie was extremely helpful and knowledgeable.

Tracie has been just amazing and so efficient in finding our holiday, spending lots of time looking and she has a lot of knowledge, so it has been useful to talk to her. We’re looking forward to getting her to find our next holiday!

The personal service from Tracie has been 'second to none!' She really cares about organising the best holiday possible around your budget. Fabulous, friendly, efficient service!

Tracie is my holiday fairy. She puts up with my ever changing requests like a hero.

Tracie is always to hand to answer any questions and nothing is too much trouble. Would highly recommend and will definitely book with Tracie again. Thank you

Every time we have asked for Tracie’s help it has been given with professionalism, friendliness, fun and great expertise. We would have no hesitation in using her services again and we are really excited about our holiday in September!

Have already recommended Tracie to family and friends

Tracie provided the information and more than we requested, to choose a lovely holiday. The service was unbelievably quick, so professional and friendly, We will most definitely be using Tracie’s expertise again for choosing further holidays and would highly recommend.

Tracie came recommended by a family member. We were looking at our first family holiday with our 4 year old abroad, so its a big deal for us. We found Tracie very friendly and supportive, very professional and also not pushy in the slightest. She gave us options to look into and assisted with the many questions I had. I found the service to be very personal to our needs. We hope our holiday reflects the advice given I would definitely recommend Tracie to anyone. I'm very grateful for her advice and support.

Absolutely fantastic service!

Fab service; worry free; amends things at anytime; love this holiday company. Tracie is fabulous!

Very friendly, efficient and professional service

Nothing is too much trouble and you are always able to tweak things to get it just right for us. Always available for any questions, never feel stressed when booking with you.

Tracie was very helpful and knowledgeable. Fortunately, having used Tracie before I know everything will be in place and she will do everything to ensure our vacation is stress free.

Great information and support. Highly organised.

Best around! Fabulous holidays always :)

Already recommended and its been used - fantastic service - great advice and great holidays sourced..

Friendly, very knowledgeable. Tracie has booked many holidays for me; she therefore knows my likes and dislikes and is able to find the perfect holiday. Thank you Tracie

Tracie always gives us such an amazing service and always goes that step above. Just about to go on our little gem she has found us and booked for our Asian adventure in March!!

Tracie is a true professional. She is caring and has a great knowledge. Nothing seems to be too much trouble for her. She is so helpful. We totally trust her to supply the perfect holiday for us.

Tracie put together the itinerary for our honeymoon and so far, I’m really impressed. At first I was a little hesitant, perhaps I could have sorted the places that little bit cheaper myself, but I wouldn’t have known about them without lots of research. On top of that, the itinerary has changed due to flight cancellations and she adjusted everything for us, meaning we didn’t have to do a thing. I have no hesitation in recommending her to anyone looking for a holiday. Just looking forward to seeing all the places she has organised for us and to be clear of all the wedding admin!

Fast, efficient and friendly service.

Tracie's expertise, diligence and attention to detail with all my enquiries and bookings demonstrates the true ethos of Travel Counsellors excellent customer service. I consistently recommend Tracie's services for all travel requirements based on my own experience

I have already recommended Tracie to people . Her personal service , knowledge and honesty make her a great Travel Counsellor . Thank you Tracie

Superb service! Always very quick to respond to questions, very knowledgeable and super friendly!

Great service and help from Tracie; her knowledge is absolutely vital and I don’t think there is anything that she doesn’t know about travel!

Very helpful and communication via email regarding confirmation was swift and helpful. Can’t fault it

Tracie was very professional, friendly, kind and thorough in sorting all our cancellations and rebooking of holidays.

Tracie is very efficient, very helpful and very easy going.

Tracie is the only go to person for travel. We always use her services and have never been disappointed. Huge value for money. You just can’t get this kind of service and knowledge anywhere else. Should rate 20 out of 10

Quick and efficient service; thankyou!

Amazing, helpful, couldn’t do enough for us!

Very friendly, and can’t do enough for you to ensure you get the experience that you want from your holiday. Totally stress free booking and communication

Excellent service from beginning to end including after service!

Tracie is absolutely fantastic. Knowing so much about the Travel Industry, she takes all of the stress out of planning a holiday with small children.

Great experience - as always - understood the requirement exactly and proposed really good solutions. Will definitely use again.

So easy to book with Tracie, she is very knowledgeable and provided a perfect holiday for us without hours searching. Looking forward to the holiday now :)

Lovely lady and nothing was too much trouble. Fabulous service and would definitely recommend!

Tracie has been fabulous in her work to plan and book our honeymoon. She understood what type of hotel and location we were looking for, was knowledgeable about the locations and offered invaluable advice. I would definitely book through Tracie again and recommend her to others.

I have made numerous bookings with Tracie; she is my 'go to' for all my travel requirements from booking domestic flights, business travel, family holidays and even a long haul business incentive trip. Tracie gives you the confidence that everything is taken care of even, in these difficult times for international travel.

Tracie is the most thoughtful , helpful ,considerate and friendly person that my wife and I have ever dealt with.

Tracie is superb! She is so knowledgeable about so many destinations and worked so hard in our behalf to sort out our two holidays cancelled due to Covid with only minimal losses. She's also put together a new dream California holiday for us for next year. We're hoping it's third time lucky!

Tracie organised a trip for my husband and I in February this year (just before lockdown). It was absolutely AMAZING!!! I would strongly recommend going to Lapland and would definitely ask Tracie to organise it - She was brilliant!!

John and I just wanted to say a BIG THANK YOU to Tracie; As with most people we all look forward to our summer holiday , with what’s happened these last few months, our holiday has been rearranged for next year, this holiday was a celebration of our 20yr wedding anniversary . We didn’t have to worry about anything , Tracie took care of absolutely everything. As well as Bali Tracie has managed to add a two night stay in Singapore with complimentary tickets to Bay Gardens, and also a Sunset cruise in Bali. Tracie went that extra mile, off her own back to give us a truly amazing holiday. If you are looking for a holiday , I cannot recommend Tracie at Travel Counsellors enough, nothing is too much, once again Thank you Tracie we cannot wait

Amazing as always xxx

I've never met Tracie other than talking to her on the phone but she has a good bubbly personality a good knowledge of her job in the travel business.

John and I wanted to say a big thank you to Tracie from Travel Counsellors. As with most people, we look forward to our summer holiday. With what's happened these last few months, our holiday has been rearranged for next year; this holiday was a celebration of our 20 year wedding anniversary. We didn't have to worry about anything, Tracie took care of absolutely everything! As well as Bali, Tracie has managed to add a two night stay in Singapore with complimentary tickets to the Bay Gardens and also a Sunset Dinner Cruise in Bali. Tracie went the extra mile off her own back to give us a truly amazing holiday. If you are looking for a holiday, I cannot recommend Tracie at Travel Counsellors enough, nothing is too much. Once again thank you Tracie, we cannot wait!

Still as fabulous! Tracie Cooke can always find lots of lovely holidays - give her a message and like her page....the customer service she gives is second to none. She has been working tirelessly in these unprecedented times for all her clients, big well done. I like knowing I'm in safe hands with someone I know and trust.

A great service and very friendly

Tracie's help and assistance was fantastic and much appreciated

Tracie is the utmost professional, who goes out of her way to find you the holiday you are looking for. She is very knowledgeable and persistent when finding you the right package for the right price. She is a lovely lady providing a brilliant service and I have already recommended her to friends and family. Thank you

Tracie gave excellent service, attention to detail and patience :)

Tracie was very helpful and patient as we were backwards and forwards, cancelling and adding people and also changing hotels. Big thanks to Tracie

Great service from Tracie who is adept at emptying my account to pay for some awesome holidays.

Tracie goes the extra mile to make sure everything is in place for the perfect holiday

Booking holidays can be stressful, Tracie took all the angst out of the process.

Tracie was fabulous. So helpful and very quick with responses.

Tracie is very knowledgable helpful friendly. She knows what I need from my holidays. She has booked many holidays for me and I will always go to her.

Exceptional service, was so eager to please all my requests and requirements. I will always now use this service xxxxxxx

My experience from Travel Counsellors and more particularly Tracie Cooke was exemplary. As with many people, I am time poor and passing over my travel requirements to Tracie with various options for travel from a limited brief gave me the confidence to go ahead with my booking. Tracie provides a first class service and I will be recommending her services to all colleagues and friends.

Great service lovely person

I wholeheartedly would recommend Tracie. She is well travelled and very knowledgeable about so many locations, hotels and resorts. She's come up with an amazing holiday for my family to enjoy next summer with some lovely Travel Counsellors extras which make it great value too.

I wholeheartedly would recommend Tracie. She is well travelled and very knowledgeable about so many locations, hotels and resorts. She's come up with an amazing holiday for my family to enjoy next summer with some lovely Travel Counsellors extras which make it great value too.

ALREADY HAVE!!! Seriously, why wouldn't you? Its like having your very own personal shopper for a holiday - she is FANTASTIC!

Tracie has been very good organising our holiday. Very quick to response to all emails and with the options and prices. Highly recommend.

Tracie gave us more than we were looking for!

Hi Tracie forgot to mention we were surprised on the flight from Birmingham to Male on the actual day of our Anniversary. The staff on board the flight presented us with a glass of champagne each and two luxury pieces of cake. They also took a photo and gave it to us. Ian and I would like to thank you so much for all you have done for us and when we are ready to go again I will be contacting you.

Tracie was so incredibly helpful, we changed our mind a couple of times regarding our holiday and it never felt that this was a ‘nuisance’ which allowed us the freedom to ensure we had the holiday we wanted. Tracie’s responses to our questions were always quick and friendly. I will definitely be using Tracie’s services again.

Very helpful and persisted until she found a suitable holiday for me

Tracie is very helpful , polite and knowledgeable, I would definitely recommend her

Very helpful. All details and tickets received well in advance. Fantastic service!

Tracie is very good at what she does. When I told her where we wanted to go to celebrate our 30th wedding anniversary she worked very hard to find a perfect location for us which we are now looking forward to our holiday.

Tracie made the whole booking experience very easy and straightforward, her industry knowledge and experience helped me make the right choice. I will be recommending without hesitation.

Tracie is very friendly, hard working and always looking what’s best for her clients. She’s easy to work with and always looking to help find the best holiday! Thanks Tracie.

Fantastic at what she does!