Ali was very helpful and patient helping me to find the right resort for a holiday with a group of friends.

Excellent service from Ali, taking all the stress away from us, booking such a special family trip. Ali has so much knowledge and I would 100% recommend her to all my family and friends. Thank you so much for all your help.

Ali has been brilliant on arrangements for my disabled son's trip to Disneyland Paris, a lot of things to think about. Having Ali has made it so less stressful for me . so much so I had Ali book a trip for myself and husband to Florence , again perfect service from Ali . Recommend her highly.

Wouldn't go anywhere else!

Ali has fantastic knowledge of supporting clients with disability.

I’ve already recommended her! Ali listened to our list of varied requirements and managed to find a place where we’re all really looking forward to spending

Ali is always extremely helpful, professional and efficient - all delivered with a smile. The advice and commitment Ali gives allows you to travel with total confidence.

Ali has been so patient during the booking process, she has such incredible experience and has suggested a dream hotel to meet all of our family needs (which was no easy task!) This is our second time booking through Ali and I would never book with anyone else!

Ali is always quick to respond and consistently comes up with fantastic holiday ideas that stay within budget. She has also helped organise several large family holidays where special assistance and the transport of wheelchairs and equipment were required, and everything has always run seamlessly. I would highly recommend Ali!

Ali Parker is the best! so helpful and attentive at all times. Very thankful to have such a great service, so informative, making booking an accessible holiday seamless.

We worked with Ali and she was great. She was very patient and understanding of all our needs for a big family holiday (&there was a lot). She went above and beyond to make sure everything was sorted. Thank you again.

Ali and the team at Travel Counsellors are extremely helpful, Especially dealing with special requirement such as disability support. Highly recommended.

Ali has been incredibly helpful and knowledgeable as she has helped me to book assistance for a flight to the USA

Excellent service , good communication , very very helpful, very resourceful in finding your holiday , service with a smile

Thank you to Ali for being so knowledgeable about accessible travel. Was so refreshing being asked the exact questions that I needed without having to explain anything. Came in budget and found exactly what we were looking for, we can’t wait to travel in August. Thank you so much

Excellent service and advise on where to go suitable for wheelchair user. Always prompt service. Very friendly and helpful. Although never met face to face makes me feel as though i know her. Nothing too much bother to Ali Parker

Ali always takes time to find just the right solution, and helps us get a break that works for all of us.

Ali has arranged many holidays for me, sometimes, not the easiest ones to source, but has never let me down, and with one still to come this year in the Winter! I recommend her whenever the opportunity arises, as it did only yesterday!

Ali has gone far and beyond to help myself and my client to ensure he has everything he needs. Without her expertise and advice we couldn't have done it without her. Ali would also be very quick to reply to any correspondence. We will definitely be getting in contact with her in the very near future for other accessible holidays. Thank you Ali.

My mum and I have been booking through Ali for many years. She knows my needs and has a great idea on what hotels will suit me and be most comfortable. I find booking holidays so overwhelming and Ali makes it so much easier. If it wasn’t for her I don’t think I would be travelling.

Ali is always professional, accommodating, will do her utmost to ensure everything is exactly as required. Would certainly recommend her, I first used Ali in 2022 and have done for several holidays each year since.

Ali took away all of the stress from booking our holiday - we are so grateful! I would not book with anyone else and have already highly recommended her to all of our friends and family. Thank you so much for such a knowledgeable, professional and friendly experience!

I have used travel counsellors for many years, even when they were known as access travel. Ali Parker whom I have dealt with has been superb in meeting my & my late Wife's needs. Nothing has been to difficult for her to do for us over the years & long may it continue.

I only have to give my TC a short list of my preferred requirements and she comes back to me with a few hotels that neatly fit the bill. All that’s left is for me and my travel companions to choose our preferred hotel. Easy peasy. She takes all the stress and strain out of finding a suitable hotel, specially as I need an accessible one.

Ali was extremely helpful, offering us plenty of different options and tailoring our itinerary as we went along. It looks like we have ended up with great looking trip that will suit the whole family.

Absolutely 10/10 … would recommend and will be using Ali again. She has been so helpful and got us exactly what we asked for. Thank you.

Ali has been great, we had a big ask of her to find us something on short notice. She did a great job.

Ali is always very friendly and helpful and quick to find out any information we may require.

I recommend Ali to my large number of personal clients on a very regular basis. Ali is always extremely helpful and nothing ever seems too much. Ali goes above and beyond to always create the perfect package for us.

Ali and her colleague have been hugely supportive throughout our decision making: always accessible and informative. We would not hesitate to recommend Travel Counsellors to our friends.

Ali is always patient & efficient - very knowledgeable and able to recommend and provide detailed information.

Ali is so lovely and really helpful.

We have always found Ali to be so very helpful and professional. We have already recommended her to other families with a disabled relative.

Ali has been really helpful, helping us to decide on the best options. She has taken all the worry and stress out of booking our trip. Can definitely recommend her services.

Ali and her colleague Lucy were wonderful. Always on hand to answer those questions we all have when booking a holiday and nothing was ever any trouble whatsoever! Would highly recommend Ali and Lucy to friends, colleagues and family members who are looking for a holiday that is to be their trip of a lifetime or just something a little bit special. Great work Ali, thank you!

I would not hesitate in recommending Ali Parker, as I find her very easy to talk to, and she is always quick in response to emails.

It was good to talk to someone who understood my access requirements so well.

Ali is patient and personable, making the process a pleasant experience.

Ali was incredibly accommodating to our ever changing requests. She delivered exactly what we are looking for and was extremely helpful and responsive.

Ali has been an amazing and patient support to myself and my clients when booking some complex trips! Thank you so much, Ali!

Ali is super efficient, friendly, helpful and goes above and beyond to ensure your holiday is amazing! No query is an issue for her and she's always at the end of the phone, so you know you have that support should any issues arise. Ali is the best!!!

Ali is super friendly and efficient, she gets back to you quickly with the information you need.

Fantastic service from start to finish, nothing was to much trouble

Very very helpful. Any bit of information big or small was answered. We now have an amazing holiday booked.

Ali was always very friendly, helpful and flexible. It took a long time for me to sort my holiday, but she was patient and approachable at all times.

Ali has made the booking of our Disney land holiday easy . As travelling with a disabled relative, so not an easy thing to organise.

Ali is absolutely fantastic, brilliant at her job and really easy to work with. Her expertise really help to make our holidays as smooth and hassle free as possible and we're so grateful for her help and guidance.

Ali was very helpful and professional in answering all our questions and queries. She took the stress out of organising a holiday and put our minds at ease so the only thing we have to do is go on holiday!

Fabulous experience. The holiday booked is just what we were looking for. Many thanks!

Absolutely no question about it! Would recommend Ali to anyone, for any type of holiday - you just know that everything will have been considered and it will be suited to your exact needs. We have the added complication of travelling with our disabled daughter, but Ali works with you to find out what assistance is required and handles everything for you, communicating with you all the way through the booking process. Accessibility is Ali's expertise, and it shows - we would never use anyone else.

Excellent service. Helpful and went out the way to get everything we needed to please everyone in our party that is travelling

Fantastic service! Cannot wait to book the next one!

Each time I have used Travel Counsellors, Ali has got back to me within a few hours or at least the following day. When I have a query that is answered very quickly and I’m never left waiting.

Ali was incredibly patient with my booking, as there were 2 families who had slightly different requirements. She also warned us about free child places being removed, so Ali worked late in the evening to get our booking through.

For anyone with mobility problems dealing with Ali takes all the stress out of booking and travelling.

Hi Ali! Well, once again you have come up trumps with what was really, quite a complicated package this time! Everything flowed beautifully through India, domestic flights and cars, and the hotels were superb! There could be another trip to Gangtok for Simrin's wedding in the Spring, but I'll be sure to let you know in good time! I have already recommended Travel Counsellors to folk this holiday, and will continue to do so, Ali, no problem! Thank you for your lovely, personal service - it exudes confidence, and I know I can always rely on you to prepare things exactly as I ask! I don't know how you do it - but you do! Thank you!

After a disappointing initial experience with a local travel agent, Ali 100% got the brief and proposed an amazing itinerary for a once in a lifetime holiday. Flexible, responsive, great app. Couldn’t ask for more!

The service we get from Ali is excellent. She is extremely helpful and offers us plenty of ideas. I have recommended her highly to others. We have had some great holidays and will always use Ali

Just really easy and helpful. Very happy not to have to do it myself.

Ali helped me to book my cruise holiday. I felt I could rely on her to ensure that my access needs would be taken into account. I had confidence in her and she responded swiftly to all my questions.

Ali is an absolute pleasure to work with, always understanding our clients complex needs and going out of her way to ensure that we find the correct holiday for our disabled clients.

Absolutely brilliant service! Took all of the hard work out of booking a complicated trip with my disabled son. Would highly recommend Ali.

Always a pleasure to use Travel Counsellors. Ali, she is the best. Helpful and professional, for sure will deal again.

Ali found exactly what my family and I needed from a holiday. My last minute spec didn’t phase her at all! The whole process was seamless which relieved all of the pre holiday stress which was amazing. I can’t recommend Ali’s service enough and will definitely be a repeat customer.

As a wheelchair user I was anxious about booking the holiday as it was my first holiday since my accident. Ali was so helpful and knowledgeable it couldn’t have been easier. Ali was professional, so efficient and very helpful. I cannot thank her enough and will be recommending her to family and friends. She is an asset to the Travel Counsellors brand.

Ali Parker has the patience of a saint and goes beyond her duty of provision to make sure you have everything in place. She is extremely knowledgeable and makes you feel understood. I would highly recommend Ali, without doubt. She is a star!

Ali is very easy to talk to discuss holiday requirements. Nothing is too much trouble. She came back very quickly with the original holiday quote, offering a choice of two very suitable hotels. We chose the one we wanted and even asked Ali to make a slight adjustment to the travelling dates and times which she completed in no time at all. This is the second time I’ve used Ali to book a holiday and I am very pleased with how it has all turned out.

I have already told friends about how amazing Ali is. A really professional and supportive service, but personable too. Thank you.

This was a very last minute trip, the Travel Counsellors got it planned in no time. Great choice of hotel, equipment rental and car transfers. Made my first holiday post injury possible.

Always listens to what I need and is happy to offer several alternatives .Ali is my go to person for any travel related questions and us do knowledgeable from personal experience which is so important.

Ali is terrific. She's patient, knows what I want, and is easy to communicate with. I have utilised her skills several times for family and extended family holidays plus a break away for my husband and I. Each time she's come up with a great short list of options for me and we have thoroughly enjoyed our hassle-free time together.

Ali was great in finding out any information we needed and answering all our questions. She was also very patient with us whilst we confirmed details of my wheelchair. I would definitely recommend her to other people!!

Ali was very helpful and no doubt patent with me. She answered all the perhaps silly questions that I brought up and genuinely made me feel more like a person and not just someone to make money from.

10 is not enough, Ali is always very helpful and professional, we love to deal with her. Every year she has for us great deals, for sure we will back to you again. Thanks again

Ali was amazing helping us take our disabled son to Florida she arranged the hoist, shower chair and bed she even sorted a scooter for my mum thanks Ali

Ali was easy to contact and made sure she knew what my needs were. I wanted to be sure the shower room was a wet room and suitable to my needs. Ali was able to send me a photo of the wet room which took away any doubt.

I always unintentionally make life hard for Ali, changing direction, altering the brief and constantly adding bits on and taking bits off. I have a large family with lots going on so end up dumping everything in her lap. I'm always amazed at how quick she comes back to me, never forgetting any of my random requests even down to the tiniest detail. She's brilliant and a real pleasure to work with. Very knowledgeable and attentive from start to finish. Well done Ali a true professional but like working with a friend.

Ali has seen us through covid, bereavement, challenging health issues and more. Always calm and efficient and deals with whatever we throw at her. I wouldn't use anyone else!

Ali Parker has been an excellent travel agent when dealing with a booking for my family with difficult requirements. Always patient and friendly, even when we have changed requirements several times. Would especially recommend her for booking a holiday when you have disability requirements to be met.

Ali is quick and highly knowledgeable. She goes the extra mile always and now knows exactly what we look for in a holiday.

Ali is very pleasant to deal with & has been a big help so far to find accommodation and everything else we need for a family wedding abroad next year.

Ali is super efficient!! Very friendly and knowledgeable. Would highly recommend. She made my holiday booking so much less stressful!

Quick to respond, very patient, understood my need to get everything right during the planning stages for our disabled client. Explained what would happen at every stage, no pressure selling, just a pleasure to deal with.

Extremely helpful and thorough. Always responded very quickly to any questions or issues. Feel happy to book again next year.

Ali has been so supportive and professional, despite me asking for so many different options, all were dealt with quickly and efficiently.

Ali went above and beyond to ensure that I got the accessible holiday I required, even changing the booking when I had a change of heart. Highly recommended

Spoke & emailed Ali ,she was extremely helpful & knew all there is to know about what I needed. Great travel agent.

Ali is always on hand with any queries and nothing is too much trouble. We have used Ali to arrange all of our cruises and I would not hesitate to recommend her. Takes all the stress and hassle out of booking that precious time away.

Ali is utterly reliable and takes a real interest in our somewhat complex requirements. A star.

First class service so lucky to be able to have Ali’s help to plan trips ….. I literally have done nothing …!!!! Thank you Ali so Much … we will be back again in the future too!.. XX

I am a vulnerable disabled lady and its hard when it comes to communicate but I found my agent Ali Parker was amazing and very helpful on helping me book my holiday and I know I had a lot of queries but she was very accommodating and patient. The service I received was really good and would definitely recommend her.

With the current situations continuously changing due to Covid Ali has dealt with it fantastically, putting our minds at rest and changing our complete holiday to fit the laws to a country that fits our families situation. Probably working twice as hard for each holiday she organises due to the current climate of for ever changing laws. Outstanding effort and will continue to recommend as I have been to all my clients Well done Ali you are great!

Super service, kept up to date with the progress, clear updates and confirmations.

Very friendly and extremely helpful with all the disability issues.

I have just returned from the best 4 days in Iceland arranges by Ali. Seeing the Northern lights, having the best afternoon at the Blue Lagoon and going to the Golden Circle is an experience never to be forgotten. Many amazing memories made. Thanks Ali x

Prompt, efficient, friendly and full of useful hints and tips. Dealt with my request to book a cruise (accessible cabin required) within 30 minutes on a Saturday early evening. Cannot ask for better service than that. Thank you very much.

Well what can I say? Ali pulled it out of the bag with our magical trip to Iceland! Such a lovely personable touch to everything. Booking with Ali gives you the confidence that should anything unforseen go wrong, you will always have a point of contact to rectify things. We will definitely be booking again in the future and would thoroughly recommend using Ali.

Ali was so helpful with her advice and very knowledgeable about available and suitable accommodation. I have limited mobility and she was very aware of how to meet my particular needs. She was very friendly and accessible. I will recommend her to my friends and family and will have no hesitation in using her very professional expertise again.

Ali is my Travel Counsellor and has been extremely attentive to my needs and requirements of which I sincerely appreciate.

Ali has been an absolute star every step of the way in making sure we have the best holiday possible! Nothing was ever too much to, despite the numerous changes and amends due to covid, date and requirement changes! She always provided all the information to us so we could make an informed decision and choose what’s best for us, as well as taking away all the hassle of planning so we could just relax and enjoy our dream trip! Ali arranged a trip of a lifetime to the Maldives for us and we couldn’t recommend her or the resort highly enough! Everything from travel, transfers, accommodation, extras and insurance was all taken care of! We will definitely be working with Ali again!

Ali is very helpful, friendly and professional! We won't hesitate to recommend booking through her.

Ali always make herself available to understand what you need. When requirements need changing she is quick to anticipate and resolve. She’s a perfect travel counsellor and I am reassured that my money is well spent and secure in these challenging times

Ali was a pleasure to deal with, extremely comprehensive answers to our requirements.

Ali Parker is fantastic and helpful and has placed several of my clients on great holidays this year, despite the uncertain travel restrictions. I would highly recommend Ali and trust her to communicate and support my clients, especially given the confusion around what documents and tests are needed. I have also had the opportunity to compare Ali's service at Travel Counsellors with other agents offering a similar service for clients with access challenges. In my view, Ali has been way better in terms of service, communication, holiday options, professionalism and building rapport with my clients. Definitely scores 10 out of 10.

This is the second time that Ali has arranged a holiday for me - the first one, last year, was quite a one-off, being just myself on selected railways in India; also, at the very start of the Coronavirus problem! Everything ran like clockwork; your reps were excellent, and last minute adjustments due to a flight cancellation, were handled with great care and speed! This is the reason that two of us have asked Ali to handle a two-week stay in The Gambia, which has been done with her usual speed and professionalism! Excellent!

Ali was fantastic and listened to everything I wanted. She delivered 100%. Not only would I recommend Ali to friends and family I would actively encourage they definitely use her to book their dream get away.

My wife had a stroke some years back which left her in a wheelchair. Ali has managed most of our holidays since, helping us get to Crete, and more recently, a cruise to New York. The cruise was eventually aborted but Ali took care of all the details with a clear understanding of our specialist needs. I have no hesitation in recommending her services and will certainly be contacting her for our next trip.

Extremely knowledgeable about the requirements of disabled travellers. Very prompt with dealing with enquiries.

Ali is so helpful and professional and she made the whole process a dream! We will definitely use her again and have recommended her to our friends.

Our holiday was just incredible; the best we’ve had yet! When we emailed months ago with a list of what we wanted you met every wish and created the best holiday - there is no way we could have done it without you! The hotel was just perfect; they couldn’t do enough for us and provided an excellent service with delicious food and drinks a plenty. The kids were hooked on non-alcoholic daiquiris all week! We created the most wonderful memories in Barbados and fell completely in love with the island; it had history, culture, safety and is inhabited by the most laid back and lovely friendly people. Thank you so much for your work in putting together the perfect holiday and ensuring that it was so easy! TC ted was a huge hit with the kids and loved his holiday too!

Ali was so friendly and helpful and answered all my questions . She was there from the start of booking our holiday to the finish of our holiday . We couldn't fault her one bit so much so within a week of returning we had booked our next holiday with her , she really is a star x

Always able to sort any requests you may have with your booking to ensure a hassle free holiday

Ali has always been great to deal with simplifying what can be a daunting project at times. Ali remains professional but approachable at the same time and is always prompt in answering any queries that arise. I would whole heartedly recommend her to colleagues and family and friends. I look forward to dealing with her on organising our residents next adventure.

Ali has a lot of knowledge of travel which shines through. None of my requests were an issue for her, amazing quick service.

I am so pleased to be able to book with someone who understands & caters for the needs of the disabled. I look forward to booking many more holidays with you. Thank you, Ray

Ali was so helpful with booking our 2 trips abroad this year. Nothing was too much trouble and she was happy to adjust and tweak small things to make our trip perfect. Highly recommend. Thank you Ali!

Amazing Service, Ali is so helpful and goes above and beyond.

I found Ali to be very helpful, knowledgeable and friendly. Made the booking of a cruise very easy and enjoyable.

Ali was lovely to deal with. She has found the perfect cruise for me and my family and she has made the booking experience a pleasurable one. I would have no hesitations in using her again for future bookings.

I found Ali Parker to be very knowledgeable, helpful, patient and thorough. I would be more than happy to recommend her.

Very helpful and friendly. Nothing was too much trouble.

Ali was very helpful finding and arranging accommodation suitable for a wheelchair user.

Fantastic service giving plenty of options of holidays that all suited our list with great advice attached to each choice. Great price comparison. All round enjoyable experience booking with Ali.