Based in Gloucester

Ali Parker

Available for new enquiries

It's Nice To Meet You

With more than 20 years’ experience in making holidays and travel accessible and inclusive to all, it is with great excitement and anticipation that I join the Travel Counsellors global family of award-winning travel professionals. It’s going to be an amazing journey!

In my previous role as General Manager of one of the UK's leading accessible tour operators, Accessible Travel, I was able to establish a unique insight and understanding of how to create holidays and travel that meet the requirements of customers with even the most complex access and mobility requirements.

I have enjoyed seamlessly making holidays accessible and my comprehensive service includes, assistance through airports and on flights, adapted transfers, guaranteed accessible rooms, through to hiring of equipment, nursing care and accessible excursions.

Having curated holidays, just not for a specialist market, along with drawing on my travel experience through more than 50 countries, I instinctively match holidays and listen to my customers’ tailoring holidays to individual needs and requirements. I love finding out where you’ve been and where you want to go, because sometimes travel is about heightening your imagination and finding those things you never knew you were looking for.

But of course, the most important relationships over the years have been with my valued clients, many now friends. It is so rewarding that you are already allowing me the pleasure to plan and book your future holidays and travel. That means so much. But what is really exciting about being a Travel Counsellor is that I will now be able to offer an almost unlimited range of destinations and holiday opportunities to everyone, that simply cannot be matched by any other travel organisation. This will mean I can help realise your travel ambitions and dreams in a way that was simply not previously possible. Add to this round-the-clock support wherever you are in the world, 100% financial protection and of course a personal, caring service without compromise and it really is going to be a future without limits!



Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Videos

Iceland Hosted Trip February 2022


Join me on a exciting trip to Iceland to see the Northern Lights.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Zoëtry Marigot Bay

16 February 2023

Zoëtry Marigot Bay St. Lucia is located in the heart of the island, nestled in the most beautiful Marigot Bay, lined with exotic palm trees and filled with the deep turquoise Caribbean sea. Glittering yachts line the marina with a steep backdrop of dense lush jungle. We explored the island on horseback, and snorkelled in azure seas next to the famous Piton mountain twin peaks. This impressive hotel is built into a steep hill on Marigot marina, (not recommended for anyone with limited mobility), the views are incredible. The several pool areas are lovely, and spread over the resort plus there is a swim up bar. It is all inclusive, and has no buffets at all, everything is a la carte- including room service. The mini-bar is well stocked. Cafe Coco on the marina has delicious fresh pastries/cakes cooked on site and coffees/teas all day, a real highlight and an exclusive little rum cave bar offers private dining and rum tasting. This five star resort is authentic and the rooms are traditionally furnished. I stayed in a master suite which was huge and the suites can be connected together to offer joined accommodation for large families or a group of friends. The resort does welcome families, but due to many steps and no children's facilities, I would not deem it is as family hotel for children who liked to be entertained. Activities are hosted such as yoga under a pagoda in the open air and also guided walks. Boat trips from here are easy, as boats can dock at the hotel’s private jetty to collect. We went on a catamaran afternoon to view the Piton mountains with snorkelling and lunch, and would highly recommend. We were even joined by a pod of playful dolphins who raced the boat and played in the bow waves which was magical. The concierge at the hotel can organise boat trips plus a range of activities like zip lining or horse riding too. The hotel is set on a marina, so there’s no official beach area. The harbour is beautiful, a green and lush cove surrounded by dense trees and plants. The hotel provides a water taxi to take guests from one side of the marina to a small beach on the other side of the bay. There are plans to open a beach bar with hotel sunbeds on this strip of beach in the future. We also visited St James's Club which is going to be renovated to a Secrets adult only hotel. We got to see the renovation plans and a prototype of a room. It will be opening at the end of this year and I’m super excited to see the transformation! Accessible rooms will also be available.

My customer stories

Sent by Liam Coffill

Ali was very helpful and professional in answering all our questions and queries. She took the stress out of organising a holiday and put our minds at ease so the only thing we have to do is go on holiday!

Sent by Mohammed Elzankanah

Fabulous experience. The holiday booked is just what we were looking for. Many thanks!

Sent by Anna Ritchie

Absolutely no question about it! Would recommend Ali to anyone, for any type of holiday - you just know that everything will have been considered and it will be suited to your exact needs. We have the added complication of travelling with our disabled daughter, but Ali works with you to find out what assistance is required and handles everything for you, communicating with you all the way through the booking process. Accessibility is Ali's expertise, and it shows - we would never use anyone else.

Sent by Julie Scorah

Excellent service. Helpful and went out the way to get everything we needed to please everyone in our party that is travelling

Sent by Sarah Wilson

Fantastic service! Cannot wait to book the next one!

Sent by Janet McQuillan

Each time I have used Travel Counsellors, Ali has got back to me within a few hours or at least the following day. When I have a query that is answered very quickly and I’m never left waiting.

Sent by Sharon Smith

Ali was incredibly patient with my booking, as there were 2 families who had slightly different requirements. She also warned us about free child places being removed, so Ali worked late in the evening to get our booking through.

Sent by Judith Hayes

For anyone with mobility problems dealing with Ali takes all the stress out of booking and travelling.

Sent by Norman Downer

Hi Ali! Well, once again you have come up trumps with what was really, quite a complicated package this time! Everything flowed beautifully through India, domestic flights and cars, and the hotels were superb! There could be another trip to Gangtok for Simrin's wedding in the Spring, but I'll be sure to let you know in good time! I have already recommended Travel Counsellors to folk this holiday, and will continue to do so, Ali, no problem! Thank you for your lovely, personal service - it exudes confidence, and I know I can always rely on you to prepare things exactly as I ask! I don't know how you do it - but you do! Thank you!

Sent by Karen Blackman

After a disappointing initial experience with a local travel agent, Ali 100% got the brief and proposed an amazing itinerary for a once in a lifetime holiday. Flexible, responsive, great app. Couldn’t ask for more!

Sent by Karen McMaster

The service we get from Ali is excellent. She is extremely helpful and offers us plenty of ideas. I have recommended her highly to others. We have had some great holidays and will always use Ali

Sent by Natalie Pattinson

Just really easy and helpful. Very happy not to have to do it myself.

Sent by Stephanie Ash

Ali helped me to book my cruise holiday. I felt I could rely on her to ensure that my access needs would be taken into account. I had confidence in her and she responded swiftly to all my questions.

Sent by Jayne Bond

Ali is an absolute pleasure to work with, always understanding our clients complex needs and going out of her way to ensure that we find the correct holiday for our disabled clients.

Sent by Sarah Fidelo

Absolutely brilliant service! Took all of the hard work out of booking a complicated trip with my disabled son. Would highly recommend Ali.

Sent by Pawel Marszalek

Always a pleasure to use Travel Counsellors. Ali, she is the best. Helpful and professional, for sure will deal again.

Sent by Sarah Khamnei

Ali found exactly what my family and I needed from a holiday. My last minute spec didn’t phase her at all! The whole process was seamless which relieved all of the pre holiday stress which was amazing. I can’t recommend Ali’s service enough and will definitely be a repeat customer.

Sent by William Warner

As a wheelchair user I was anxious about booking the holiday as it was my first holiday since my accident. Ali was so helpful and knowledgeable it couldn’t have been easier. Ali was professional, so efficient and very helpful. I cannot thank her enough and will be recommending her to family and friends. She is an asset to the Travel Counsellors brand.

Sent by Tracey Ginn

Ali Parker has the patience of a saint and goes beyond her duty of provision to make sure you have everything in place. She is extremely knowledgeable and makes you feel understood. I would highly recommend Ali, without doubt. She is a star!

Sent by Janet McQuillan

Ali is very easy to talk to discuss holiday requirements. Nothing is too much trouble. She came back very quickly with the original holiday quote, offering a choice of two very suitable hotels. We chose the one we wanted and even asked Ali to make a slight adjustment to the travelling dates and times which she completed in no time at all. This is the second time I’ve used Ali to book a holiday and I am very pleased with how it has all turned out.

Sent by Kate Moss

I have already told friends about how amazing Ali is. A really professional and supportive service, but personable too. Thank you.

Sent by Chistopher Rakestraw

This was a very last minute trip, the Travel Counsellors got it planned in no time. Great choice of hotel, equipment rental and car transfers. Made my first holiday post injury possible.

Sent by Nicola Burgun

Always listens to what I need and is happy to offer several alternatives .Ali is my go to person for any travel related questions and us do knowledgeable from personal experience which is so important.

Sent by Patricia Hay

Ali is terrific. She's patient, knows what I want, and is easy to communicate with. I have utilised her skills several times for family and extended family holidays plus a break away for my husband and I. Each time she's come up with a great short list of options for me and we have thoroughly enjoyed our hassle-free time together.

Sent by Priya Shah

Ali was great in finding out any information we needed and answering all our questions. She was also very patient with us whilst we confirmed details of my wheelchair. I would definitely recommend her to other people!!

Sent by Neil McMurdo

Ali was very helpful and no doubt patent with me. She answered all the perhaps silly questions that I brought up and genuinely made me feel more like a person and not just someone to make money from.

Sent by Pawel Marszalek

10 is not enough, Ali is always very helpful and professional, we love to deal with her. Every year she has for us great deals, for sure we will back to you again. Thanks again

Sent by Joanne Watson Foster

Ali was amazing helping us take our disabled son to Florida she arranged the hoist, shower chair and bed she even sorted a scooter for my mum thanks Ali

Sent by Janet McQuillan

Ali was easy to contact and made sure she knew what my needs were. I wanted to be sure the shower room was a wet room and suitable to my needs. Ali was able to send me a photo of the wet room which took away any doubt.

Sent by Darrel Turner

I always unintentionally make life hard for Ali, changing direction, altering the brief and constantly adding bits on and taking bits off. I have a large family with lots going on so end up dumping everything in her lap. I'm always amazed at how quick she comes back to me, never forgetting any of my random requests even down to the tiniest detail. She's brilliant and a real pleasure to work with. Very knowledgeable and attentive from start to finish. Well done Ali a true professional but like working with a friend.

Sent by Anne Axford

Ali has seen us through covid, bereavement, challenging health issues and more. Always calm and efficient and deals with whatever we throw at her. I wouldn't use anyone else!

Sent by Helen Noble

Ali Parker has been an excellent travel agent when dealing with a booking for my family with difficult requirements. Always patient and friendly, even when we have changed requirements several times. Would especially recommend her for booking a holiday when you have disability requirements to be met.

Sent by Patricia Hay

Ali is quick and highly knowledgeable. She goes the extra mile always and now knows exactly what we look for in a holiday.

Sent by Dannielle McGovern

Ali is very pleasant to deal with & has been a big help so far to find accommodation and everything else we need for a family wedding abroad next year.

Sent by Andrea Edwards

Ali is super efficient!! Very friendly and knowledgeable. Would highly recommend. She made my holiday booking so much less stressful!

Sent by Jayne Bond

Quick to respond, very patient, understood my need to get everything right during the planning stages for our disabled client. Explained what would happen at every stage, no pressure selling, just a pleasure to deal with.

Sent by Sharon Cunningham-Howard

Extremely helpful and thorough. Always responded very quickly to any questions or issues. Feel happy to book again next year.

Sent by Nicola Ford

Ali has been so supportive and professional, despite me asking for so many different options, all were dealt with quickly and efficiently.

Sent by Matthew Anderson

Ali went above and beyond to ensure that I got the accessible holiday I required, even changing the booking when I had a change of heart. Highly recommended

Sent by Paul Charles

Spoke & emailed Ali ,she was extremely helpful & knew all there is to know about what I needed. Great travel agent.

Sent by Alun Watson

Ali is always on hand with any queries and nothing is too much trouble. We have used Ali to arrange all of our cruises and I would not hesitate to recommend her. Takes all the stress and hassle out of booking that precious time away.

Sent by Paul Goulden

Ali is utterly reliable and takes a real interest in our somewhat complex requirements. A star.

Sent by Emma Barrett

First class service so lucky to be able to have Ali’s help to plan trips ….. I literally have done nothing …!!!! Thank you Ali so Much … we will be back again in the future too!.. XX

Sent by Susan Warren

I am a vulnerable disabled lady and its hard when it comes to communicate but I found my agent Ali Parker was amazing and very helpful on helping me book my holiday and I know I had a lot of queries but she was very accommodating and patient. The service I received was really good and would definitely recommend her.

Sent by Neil Turner

With the current situations continuously changing due to Covid Ali has dealt with it fantastically, putting our minds at rest and changing our complete holiday to fit the laws to a country that fits our families situation. Probably working twice as hard for each holiday she organises due to the current climate of for ever changing laws. Outstanding effort and will continue to recommend as I have been to all my clients Well done Ali you are great!

Sent by Debra Sutherland

Super service, kept up to date with the progress, clear updates and confirmations.

Sent by Judith Hayes

Very friendly and extremely helpful with all the disability issues.

Sent by Nicola Keene

I have just returned from the best 4 days in Iceland arranges by Ali. Seeing the Northern lights, having the best afternoon at the Blue Lagoon and going to the Golden Circle is an experience never to be forgotten. Many amazing memories made. Thanks Ali x

Sent by Jane Shepherd

Prompt, efficient, friendly and full of useful hints and tips. Dealt with my request to book a cruise (accessible cabin required) within 30 minutes on a Saturday early evening. Cannot ask for better service than that. Thank you very much.

Sent by Tonie McPherson

Well what can I say? Ali pulled it out of the bag with our magical trip to Iceland! Such a lovely personable touch to everything. Booking with Ali gives you the confidence that should anything unforseen go wrong, you will always have a point of contact to rectify things. We will definitely be booking again in the future and would thoroughly recommend using Ali.

Sent by Julia Ridgway

Ali was so helpful with her advice and very knowledgeable about available and suitable accommodation. I have limited mobility and she was very aware of how to meet my particular needs. She was very friendly and accessible. I will recommend her to my friends and family and will have no hesitation in using her very professional expertise again.

Sent by Carla Woods

Ali is my Travel Counsellor and has been extremely attentive to my needs and requirements of which I sincerely appreciate.

Sent by Elspeth O’Neill

Ali has been an absolute star every step of the way in making sure we have the best holiday possible! Nothing was ever too much to, despite the numerous changes and amends due to covid, date and requirement changes! She always provided all the information to us so we could make an informed decision and choose what’s best for us, as well as taking away all the hassle of planning so we could just relax and enjoy our dream trip! Ali arranged a trip of a lifetime to the Maldives for us and we couldn’t recommend her or the resort highly enough! Everything from travel, transfers, accommodation, extras and insurance was all taken care of! We will definitely be working with Ali again!

Sent by Matthew Treanor

Ali is very helpful, friendly and professional! We won't hesitate to recommend booking through her.

Sent by Annamaria Tudor

Ali always make herself available to understand what you need. When requirements need changing she is quick to anticipate and resolve. She’s a perfect travel counsellor and I am reassured that my money is well spent and secure in these challenging times

Sent by Michael Clarke

Ali was a pleasure to deal with, extremely comprehensive answers to our requirements.

Sent by Scott Hodder

Ali Parker is fantastic and helpful and has placed several of my clients on great holidays this year, despite the uncertain travel restrictions. I would highly recommend Ali and trust her to communicate and support my clients, especially given the confusion around what documents and tests are needed. I have also had the opportunity to compare Ali's service at Travel Counsellors with other agents offering a similar service for clients with access challenges. In my view, Ali has been way better in terms of service, communication, holiday options, professionalism and building rapport with my clients. Definitely scores 10 out of 10.

Sent by Norman Downer

This is the second time that Ali has arranged a holiday for me - the first one, last year, was quite a one-off, being just myself on selected railways in India; also, at the very start of the Coronavirus problem! Everything ran like clockwork; your reps were excellent, and last minute adjustments due to a flight cancellation, were handled with great care and speed! This is the reason that two of us have asked Ali to handle a two-week stay in The Gambia, which has been done with her usual speed and professionalism! Excellent!

Sent by Karen Harding

Ali was fantastic and listened to everything I wanted. She delivered 100%. Not only would I recommend Ali to friends and family I would actively encourage they definitely use her to book their dream get away.

Sent by Matt Nicholson

My wife had a stroke some years back which left her in a wheelchair. Ali has managed most of our holidays since, helping us get to Crete, and more recently, a cruise to New York. The cruise was eventually aborted but Ali took care of all the details with a clear understanding of our specialist needs. I have no hesitation in recommending her services and will certainly be contacting her for our next trip.

Sent by Paul Goulden

Extremely knowledgeable about the requirements of disabled travellers. Very prompt with dealing with enquiries.

Sent by Kerry Frazer

Ali is so helpful and professional and she made the whole process a dream! We will definitely use her again and have recommended her to our friends.

Sent by Katherine Turner

Our holiday was just incredible; the best we’ve had yet! When we emailed months ago with a list of what we wanted you met every wish and created the best holiday - there is no way we could have done it without you! The hotel was just perfect; they couldn’t do enough for us and provided an excellent service with delicious food and drinks a plenty. The kids were hooked on non-alcoholic daiquiris all week! We created the most wonderful memories in Barbados and fell completely in love with the island; it had history, culture, safety and is inhabited by the most laid back and lovely friendly people. Thank you so much for your work in putting together the perfect holiday and ensuring that it was so easy! TC ted was a huge hit with the kids and loved his holiday too!

Sent by Mikala Newbold

Ali was so friendly and helpful and answered all my questions . She was there from the start of booking our holiday to the finish of our holiday . We couldn't fault her one bit so much so within a week of returning we had booked our next holiday with her , she really is a star x

Sent by Carolyn Saville

Always able to sort any requests you may have with your booking to ensure a hassle free holiday

Sent by Zoe Doughty

Ali has always been great to deal with simplifying what can be a daunting project at times. Ali remains professional but approachable at the same time and is always prompt in answering any queries that arise. I would whole heartedly recommend her to colleagues and family and friends. I look forward to dealing with her on organising our residents next adventure.

Sent by Mette Warriner

Ali has a lot of knowledge of travel which shines through. None of my requests were an issue for her, amazing quick service.

Sent by Raymond Britten

I am so pleased to be able to book with someone who understands & caters for the needs of the disabled. I look forward to booking many more holidays with you. Thank you, Ray

Sent by Emma Hillman

Ali was so helpful with booking our 2 trips abroad this year. Nothing was too much trouble and she was happy to adjust and tweak small things to make our trip perfect. Highly recommend. Thank you Ali!

Sent by Stephanie Simpson

Amazing Service, Ali is so helpful and goes above and beyond.

Sent by Patricia Lawson

I found Ali to be very helpful, knowledgeable and friendly. Made the booking of a cruise very easy and enjoyable.

Sent by Elize Davis

Ali was lovely to deal with. She has found the perfect cruise for me and my family and she has made the booking experience a pleasurable one. I would have no hesitations in using her again for future bookings.

Sent by Linda Dove

I found Ali Parker to be very knowledgeable, helpful, patient and thorough. I would be more than happy to recommend her.

Sent by Charles Scott

Very helpful and friendly. Nothing was too much trouble.

Sent by Pauline Thomas

Ali was very helpful finding and arranging accommodation suitable for a wheelchair user.

Sent by Neil Turner

Fantastic service giving plenty of options of holidays that all suited our list with great advice attached to each choice. Great price comparison. All round enjoyable experience booking with Ali.