Sent by Emma Waterer
Worthing 25/09/2025
I have been recommending Anita to people for years as she is absolutely fantastic!
Based In Worthing
Anita Miles
Available for new enquiries
It's Nice To Meet You
Hello, I’m Anita and I am your personal Travel Counsellor based in Worthing in West Sussex. I have lived in Worthing all my life and have been married to my husband for 40+ years. It has been a lovely place to bring up our 2 children, living very near the sea but with the South Downs as a beautiful backdrop. Our children have long since flown the nest and now I'm pursuing my dream and loving working within the travel industry.
Travel is my passion and for as long as I can remember, studying travel brochures has been my hobby. At the age of 13, I travelled all over France with my parents and from then, the travel bug got me!
My husband and I have travelled very extensively in Europe and the Mediterranean and have visited many, many countries including, Spain & The Balearics, The Canaries, France including Corsica & Andorra, Austria, Belgium, Germany, Greece & The Greek Islands, Croatia, Italy, Malta, Gibraltar, Turkey, Egypt, Israel and Iceland.
Particular favourites have to be Valencia where we experienced Las Fallas, Menorca for a peaceful relaxing break, Crete for 2 weeks of the friendliest, most hospitable fun in the sun and Iceland for something totally different! Most recently, cruises have also become a favourite, loving being pampered and waking up somewhere different every day! Having cruised with many different Cruise Lines there are opportunities for so many unique experiences.
In one way or another my entire working life has revolved around customer service, having been a Building Society branch manageress, worked in the event industry and owned my own Cafe. Giving my customers the best possible service is something that I have always prided myself upon and am very passionate about.
So no matter what part of the country you live in and whether you are looking to book a short City break, a round the world cruise or anything in between, I can assure you that with the support of Travel Counsellors and their unique 100% Financial Trust and ATOL bonding, there is no better or easier way to book.
Remember, that if you have any problems whilst on holiday you can pick up the phone and speak to me directly. I can assure you of my best attention 24/7 and I would love to talk to you about all your travel dreams and help to make them come true! I look forward to hearing from you.
My customer stories
Sent by S Saheid
Pulborough 25/09/2025
Very helpful and listened to my needs and and put a package that was clear to understand. Very patient lady. Would use her again.
Sent by Graham Potter
Bexhill 25/09/2025
Excellent, professional service !
Sent by Dean Andrews
East Preston 25/09/2025
Anita has been excellent she goes the extra mile even when we have moved the goal posts she has still hit the target 👍
Sent by Stephen Mitchell
Chichester 25/09/2025
Anita has been nothing short of “Phenomenal” - her attention to detail for all my requests has been “11/10” we can’t thank her enough for our Aus/NZ holiday earlier this year, & now again, working her magic for the Maldives in April/May 2026 - Thank you so much Anita, & all the Travel Counsellor Team.Our kind regards everyone..Stephen & Karen Mitchell…2 Very Happy Customers!
Sent by Emma Waterer
Worthing 20/01/2024
I wanted to write and say a huge THANK YOU for being a brilliant Travel Counsellor!
As usual, you found us a fantastic holiday within budget and our requirements, answering any questions beforehand and supplying us with all of our documents and information required.
When we got to Gatwick on Saturday 22nd July we didn't know what was to come...a hugely delayed flight at the airport as people around us were reacting to the news of the fires on Rhodes. After speaking to you, you checked our hotel was still open (it was) and suggested if there was any issue with the transfer to get ourselves to the hotel and TC would reimburse us. Unfortunately while we were in the air the situation on Rhodes had changed so when we landed at 4.00am local time the road to the hotel was closed. We were then transferred to a local evacuation centre along with many other families. While they were desperately trying to get through to some of the big operators, I spoke to yourself and to Duty Office who ascertained where we were and tried very hard to find us alternative accommodation/flights home. In the end we managed to find a lift to our hotel with a volunteer and arrived later that day. You were in constant contact with us to check that we were safe, offering us reassurances and also advice. As a family we felt secure that you and TC had our best interests at heart and made what was a hugely stressful experience a whole lot more manageable. So thank you once again, I honestly don't know why anyone wouldn't use Travel Counsellors for their trip bookings. We were also very appreciative of the 'Welcome Home' pack waiting on our doorstep at 1.00am when we arrived home!
Sent by Sue Benton
Worthing 20/01/2024
A very pleasant and helpful travel counsellor. Nothing is too much bother and goes out of her way to make sure we get not only the holiday wanted but support throughout the holiday itself. 10/10
Sent by C S
Worthing 20/01/2024
Anita is always very helpful, kind and understanding of the travel difficulties when incurring the barriers presented to a totally blind person and their Guide Dog, like myself. Although my needs may be fairly straightforward in normal travel terms. Anita has always been there searching for the best options for me to navigate. I love travelling when I can and Anita has enabled me to do so in a reliable and fun way.
Sent by Julie West
Worthing 19/04/2022
Anita has been amazing in not only booking mine and my daughter's European break but also accommodation and airport transfer for my husband and son. Also our travel insurance. My husband managed to lose his phone in a taxi and then his luggage! Anita was responding and trying to help us very early in the morning. She goes above and beyond and very generous with her time. It was a real relief to have her support before, during and after our holidays.
Sent by Mark Duignan
Newark 15/02/2022
Anita goes above and beyond to ensure that you get the best holiday. It starts from the moment that you engage with her to try and find that perfect experience, and it carries on all the way through until you are actually there. She does all the hard work out of arranging a holiday so that you don't have to (after all it is supposed to be a holiday!). She is helpful, informative and tireless in making sure that time and again, you have exactly what you are after, and she makes sure that it all goes as smoothly as possible, keeping you updated every step of the way as your departure time approaches Keep up the great work Anita, I wouldn't trust anybody else with my dream holiday!
Sent by Suzanne Benton
Worthing 15/02/2022
I have peace of mind when booking a holiday/break away with Anita. I’m looked after from the beginning of a booking right to the end of my holiday and nothing is too much bother.
Sent by Bryan Clarke
Worthing 03/12/2019
Anita has been amazingly helpful. Worked to our brief and found something beyond our expectations.Brilliant!
Sent by Melanie Cook
Worthing 03/12/2019
Very good. Said where and what I was looking for and Anita came up with the perfect package. Will definitely come back, lovely lady .
Sent by Suzanne Benton
Worthing 03/12/2019
Nothing is too much trouble. Efficient, competent and friendly
Sent by Philip Tester
Lancing 03/12/2019
Anita provides excellent advice and a friendly service
Sent by Lisa Eyles
Worthing 03/12/2019
Anita was brilliant!She provided a very personal service.I felt she was experienced and really listened to my needs which resulted in a tailor made holiday to my exact specifications.
Sent by Luke Brice
Worthing 03/12/2019
Amazing service. Asked for advice / quote on Thursday, booked on Sunday, looking forward to a relaxing week away!
Sent by Chris Rickwood
Worthing 27/09/2019
Excellent.. saved me buckets of time and was exactly what I was looking for! Thankyou :)
Sent by Philip Tester
Lancing 27/09/2019
Anita provides excellent advice and a friendly service
Sent by Jason Barnett
Worthing 27/09/2019
Amazing service. Worth every penny
Sent by Ken Norman
Southampton 01/05/2019
Just a short note to say thank you for the lovely flowers which arrived for us when we got home on Saturday morning. A really nice touch and totally unexpected. We had an amazing holiday and everything went to plan, thanks to your intricate detailed and well thought out schedule. The two hotels, Albatross and Romantik in Zermatt and Chur were excellent, with caring friendly staff.
We loved the amazing train rides even if we did have to wait for the snow plough to arrive during the trip on the Glacier Express following a small landslide, which added to the fun and excitement. In fact it was a good excuse to have an extra G&T and stretch our legs outside the train until the snow plough arrived!
We would have no hesitation in using you again and recommending your company.
All in all a wonderful holiday and a big thank you from us all
Sent by Ken Norman
Southampton 01/05/2019
Just a short note to say thank you for the lovely flowers which arrived for us when we got home on Saturday morning. A really nice touch and totally unexpected. We had an amazing holiday and everything went to plan, thanks to your intricate detailed and well thought out schedule. The two hotels, Albatross and Romantik in Zermatt and Chur were excellent, with caring friendly staff.
We loved the amazing train rides even if we did have to wait for the snow plough to arrive during the trip on the Glacier Express following a small landslide, which added to the fun and excitement. In fact it was a good excuse to have an extra G&T and stretch our legs outside the train until the snow plough arrived!
We would have no hesitation in using you again and recommending your company.
All in all a wonderful holiday and a big thank you from us all
Sent by Carole S
Worthing 30/03/2019
Anita has been most helpful and has researched widely to find the right destination as I requested and more so especially with regards to my travelling with my Guide Dog. Always polite, approachable and with good humour. I would highly recommend her to both friends and colleagues.
Sent by Elizabeth McKendrick-Warden
Newark 12/03/2019
Fantastic service and a dream holiday that was put together just for us!
Sent by Carole S
Worthing 27/11/2018
Thank you so much for everything you did to organize my trip to Australia – as a completely blind, lone traveller it was a challenging time for many reasons however your organizing of my travel arrangements was superb and all went smoothly.
I have recommended you and will continue to do so to friends and colleagues.
Thank you too for the beautiful flowers such a surprise.
Hopefully speak again soon for next trip.
Sent by Maureen Condick
Lancing 18/11/2018
Very professional friendly service. A quick response for any queries from Anita.
Sent by Deborah Etherington
Angmering 18/11/2018
Booking a flight an be so time consuming and stressful. Anita has booked it all for me so I can now look forward to enjoying my flight stress free.Thank you. And next time shall book a cruise.
Sent by Helen Cousins
Lancing 18/11/2018
It was a pleasure to book my holiday with this friendly and efficient firm.
Sent by Colin Mayo
Worthing 18/11/2018
Perfect service throughout the process of choosing and booking our family holiday. Thank you
Sent by C Davis
Pulborough 29/10/2018
Great customer service - answering any queries we had quickly and efficiently with a friendly manner. A tailormade package was provided, very professional service.
Sent by Christopher Hendry
Newtown, Powys 07/09/2018
Excellent efficient service!
Sent by Jenny Johnson
Worthing 07/09/2018
Took the stress out of booking. Good communication and plenty of choice.
Sent by Melissa Kirk
Worthing 22/07/2018
Personal, warm, professional service. Highlighted issues which could occur had we booked ourselves that we hadn't thought of.
Sent by Alexa Stubbs
Worthing 18/06/2018
Anita has been absolutely fantastic in providing me with a very stress free experience in the booking of my trip to New York. She worked outside of 'normal hours' to ensure that everything was processed extremely quickly. I really have had superb customer service and will not only use Anita for any future travel plans, but will also recommend her to friends and family. I would like to extend my thanks for her excellent support
Sent by Tracey S
Worthing 03/05/2018
Just a big thank you for all your care and attention for making my holiday to Lanzarote so wonderful. You found exactly what my friend and I were looking for once we had given you our criteria and were so patient when offering options and ideas. From that stage you over saw all of the bookings and arrangements to make sure the whole eight days went by smoothly, from checking us in with BA, arranging transport to and from the hotel to even calling the hotel to make sure that we had quiet rooms, which was essential for us. The attention to detail was second to none. The little touches of the hand made chocolates with the lovely message to the unbelievable bag of essential breakfast goodies left on my door step for my 1.30am return home was the icing on the cake. Will recommend your services to everyone and look forward to planning the next trip with you.
Sent by Carole S
Worthing 16/03/2018
Very efficient, explained everything I needed to know and placed in assistance for my specific disability.A lovely lady would happily recommend her work.
Sent by Philip Tester
Worthing 05/02/2018
Great professional helpful service from a very knowledgeable agent
Sent by Lance Tufft
Worthing 26/01/2018
Anita was very helpful throughout the process and helped us find a great holiday. Would definitely recommend her to my friends and family.
Sent by Jean Baumann
Worthing 05/01/2018
Very nice to have such attention to my requirements. I'll be back! Thanks
Sent by Paul Croft
Worthing 05/01/2018
Outstanding service and attention to detail; a very professional service with a personal touch. Highly recommended.
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Why Hurtigruten
11 August 2019
Hurtigruten offer unique experiences and most importantly the opportunity to learn whilst at the same time leaving the smallest environmental footprint possible. They are world leaders in sustainable explorer travels in the Polar Regions and are launching 2 brand new hybrid powered ships, which will be the greenest and cleanest expedition ships ever built. These new ships will be named after polar
Cruising for Families
28 July 2019
As a Travel Counsellor, when I talk to people about cruising, as I do a lot, because I love it so much, I get the impression that people have a complete misconception about it! Lots of people seem to think that it's for older people and that it's stuffy and formal. Well, maybe once that was the case but it's certainly not now. The larger cruise lines and some of the smaller ones too, now have faci
Launch Weekend of MSC Bellissima
06 April 2019
MY OVERNIGHT STAY ON THE MSC BELLISSIMA Having attended the (CLIA) Cruise Lines International Association Conference in 2018, I was fortunate to be invited to the Friday/Saturday of the launch weekend of the fabulous new MSC Bellissima. A magnificent looking ship accommodating 4500 passengers. ON ARRIVAL On arrival at the Southampton port, there before me was the stunning 19 deck beauty at sea,
Contact Me
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