Bianca Whalley

My expertise

Adventure Travel
Private Tours
Honeymoons
Active Holidays
Beach
City Break

I'm based in

Folkestone

Available for new enquiries

I offer a stress-free, personalised travel planning service, with expert guidance and a truly personal touch throughout.

Travel is my passion, and I am so pleased you have taken the time to visit my page.

I am Bianca, a travel specialist with over 25 years of experience in the industry. I am self‑employed and run my own small travel business in partnership with Travel Counsellors. Since launching in 2019, I have been lucky enough to build a fantastic base of clients who return to me again and again, and I am proud to have received many 5* reviews that reflect the care I put into every holiday.

My own style of travelling has evolved over the years. While I still love a relaxing break, I now tend to seek out more immersive holidays that allow me to really explore countries and their cultures, meeting local people, trying authentic food and experiencing a destination beyond the usual tourist spots. I have explored many European cities and coastlines, discovered Sri Lanka and India, relaxed in the Caribbean and the Indian Ocean, immersed myself in Thailand, enjoyed skiing trips and experienced the ease of cruising. This first‑hand experience helps me recommend the right destinations, hotels and experiences to suit you, whether you want something luxurious, adventurous or simply a well‑deserved escape in the sun.

I love creating holidays that feel personal. Trips I have planned include a six‑week tailor‑made journey from Japan to New Zealand via Thailand, a tour of Malaysia, safaris, cultural adventures through Cambodia and Vietnam, family time in Florida and memorable holidays in Australia, New Zealand and across Europe. From simple short breaks to complex multi‑centre itineraries, everything is designed around what you enjoy.

How I work as your Personal Travel Counsellor
As an independent, self‑employed Personal Travel Counsellor, I offer a friendly, one‑to‑one service backed by the strength and security of a global travel company. I have access to thousands of trusted travel suppliers, with full ATOL protection and Travel Counsellors’ unique financial trust, so you can relax knowing your money is safe.

We usually start with a relaxed phone chat, or if you prefer, we can meet for a coffee, so I can get to know you and what you are looking for, where you like to stay, the sort of pace you enjoy, any must‑see places and, of course, your budget. From there, I carefully research options and put together ideas that fit you, rather than offering a standard package. We then tweak and refine things together until the holiday feels just right. If it is not perfect the first time, I will keep looking until it is.

Because this is my own small business, every enquiry genuinely matters to me. I work from home, which means I can be flexible and available when you need me. You can reach me by phone, email or messenger, and I am here to support you before you go, while you are away and when you return.

My aim is simple, to take the stress out of planning and to create holidays that you look back on with a smile. Whether you are dreaming of a special one‑off trip, a family holiday, a romantic escape or a quick weekend away, I am here to help.

When you are ready to start planning your next holiday, please get in touch. I would love to chat about your ideas and turn them into a trip you will truly enjoy.

Thank you

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What my customers say

Amazing Safari & Zanzibar Experience We have just returned from an amazing Safari & Zanzibar experience, and Bianca Whalley completely understands your requirements from day 1. The fantastic itinerary she put together for this holiday was nothing short of breathtaking, it was our “bucket list” holiday and Bianca certainly delivered that. All the lodges, tented camps and hotels chosen were fantastic, the company used for the Safari were brilliant, and totally ethical when it came to your safety, and the interactions with the animals. The amount of work Bianca puts in on your behalf is something you just wouldn’t get with a “high street agency”, she does truly deliver a bespoke, personal and professional service. Thank you Bianca, speak soon for our next adventure.

JD JD

Nottingham

Highly Recommend Bianca We have used Bianca several times now to find us and book our family holiday abroad. She has always listened to what we would like and found us places that match our needs. Her communication is brilliant and is a great contact, especially when we had to rearrange one of our holidays, she made it so stress-free. I would highly recommend Bianca.

Kaana Todd

Folkestone

African Adventure What can we say? We cannot thank our Travel Counsellor Bianca Whalley enough for creating a magical South African and Mauritius adventure. Bianca definitely went the extra mile, ensuring that everything was covered, also checking us in for our connecting flights We have no hesitation in recommending Bianca Whalley, Travel Counsellor and Travel Counsellors as they deliver that first-class personal service from the initial enquiry to the moment you return home.

Anthony Kitchen

Swadlingcoat

Posted 22nd September 2025 Just home from a Perfect Holiday My husband and I have just come home from a wonderful holiday to Montenegro and Croatia. This was a new holiday destination for us, and so we discussed our plans with Bianca at Travel Consultants and left the rest for her to organise for us. What an amazing job she did, she thought of every detail for us and arranged a perfect holiday. Everything went so smoothly from the perfectly timed flights, private taxi transfers, to our 3 hotel stays, getting better and better each time. Bianca even messaged us to make sure we had arrived okay and on our return phoned us for an honest review. The only issue we had was that our hotel in Montenegro was a little further out than perhaps was ideal, although this did not spoil our holiday one bit. We would recommend Bianca at Travel Counsellors to anyone who wanted a special holiday.

Carol Cormack

Folkestone

Posted October 2025 Bianca did an excellent job on what I wanted from a holiday Bianca did an excellent job on what I specifically mentioned I wanted for my honeymoon, and I have already told people about you and your help, which is available 24/7. Amazing service from an amazing lady named Bianca 🤗

Alex Sharples

Folkestone

Posted 14th October 2025 First family holiday.... Booking through TC was effortless and no trouble at all at any stage. Bianca Whalley was our consultant and from day 1 listened to our requirements and tailored an amazing holiday for us. The hotel was beautiful, the flight times were perfect, transfers all on time etc.... everything went as smooth as it could. The only very small downside and this isnt the fault of Bianca was that the swim up room we paid a fair bit more for was not usable due to the temperature of the water. The room didnt get any sun so couldnt warm it up at all. We will be booking our next holiday very soon and will definitely be using Bianca to help again.

Lee Lee

Folkestone

Posted 2nd November 2025 A truly wonderful week in Cyprus A truly wonderful week in Cyprus. Bianca managed to sort a fabulous week for our family, we are a party of 5, 3 from the south east and 2 from Leeds, Bianca worked with us to try and find the best holiday taking into consideration logistics which made the search a little more complicated, however she managed to find solutions for us. Nothing is ever too much trouble! Highly recommend and give Bianca 5 stars. Thank you

Carol Thorpe

Folkestone

Posted 21st March 2026 Just came back from 2 weeks in Thailand… Just came back from 2 weeks in Thailand and Bianca went above and beyond helping us every step of the way. We had the most amazing time with thanks to her she made that possible!

Louisa Leonard

Sidcup

Date of experience: 03 August 2023 Wonderful travel agent! Very happy with the service I received from Bianca Whalley. From the first telephone call, when Bianca listened to my wish list, she came up with a wonderful week away and recommended a fabulous hotel, which in our opinion was the best-positioned hotel in the area. Bianca was in contact throughout and everything went so smoothly. She also assisted in organising a special trip for my husband’s birthday whilst away. We thoroughly recommend Bianca and we will be returning clients. Thank you for all your efforts Bianca, in helping to organise a memorable holiday for a special occasion! Date of experience: 03 August 2023

Laurie Buckham

ASHFORD

Date of experience: 08 August 2023 Bianca Whalley our travel counsellor provided us an excellent service in finding our perfect luxury holiday. She was knowledgeable, professional, and helpful, and took all our wishes into account and found us what we wanted. Would highly recommend .Many thanks Bianca from Jo and Paul

Paul Stokes

Folkestone

Date of experience: 15 August 2023 Amazing friendly and efficient service! First time booking through Travel Counsellors for us and Bianca didn’t disappoint! We explained our ‘brief’ for a last-minute mini-moon idea and were given a few options to choose from location and price-wise. We chose Santorini and it was just incredible in every way! Bianca made booking a break so stress-free for us at that crazy busy time pre-wedding - only a few conversations were needed to organise, book, and pay for our perfect mini-moon, at convenient times for us. All of the necessary documents were printed and delivered to us, as well as sent electronically. The bottle of bubbles was an extra special touch! Bianca also messaged to check in with us on our arrival, while we were away and on our return. All in all, we couldn’t have asked for better service or a more perfect mini-moon! Thank you so much, we will be recommending you to others! Date of experience: 15 August 2023

Carly Ciantar

Folkestone

Traveled in August 2023 This is the easiest 5* review I have given. We booked our holiday to Barcelona with Bianca Whalley and would recommend her highly. Nothing was too much trouble, she was attentive, friendly, prompt, and very knowledgeable, I felt like she was my very own personal assistant, I would message her every time I had something on my mind, thinking she would reply during office hours but my replies came straight back! The booking process was stress-free and simple, Bianca checked us in, booked our seats, sorted our transfer, and produced a wonderful itinerary Once in Barcelona, Bianca contacted us with the transfer details and checked we were ok, she then checked in with us again to update us on the transfer back home again. We have already booked our dream holiday to Australia with her, and would not hesitate to book more. You deserve all the 5* reviews Bianca!

Stephen Thorpe

Kent

Traveled in September 2023 Magical South African Safari We booked our South African Safari with Bianca Whalley. This isn't our first bucket list holiday booked with her. Bianca knew it was on our list and found this amazing trip for us. The lodges at The Sebatana Private Reserve are gorgeous. The food, staff, and Safari drives are just incredible. Bianca as usual saw to everything for us, we didn't have to worry about a thing. Her service to us and the holiday itself were both first-class. We'd love to return there one day. And of course. Bianca will be in charge of our trip.

Natalie Maiden

Kent

Traveled in September 2023 something special for our 30th wedding anniversary I was looking for something special for our 30th wedding anniversary. Decided on a river cruise down the Nile but wanted a hotel stay afterwards. Thankfully I found Bianca Whalley, she listened to what we were looking for and understood. The fabulous trip she arranged for us was something I could never have imagined, it was perfect in every way. We had a 3-night stay in Cairo a week cruise then a relaxing 4 nights in Luxor. Every aspect of our journey was booked/managed to perfection. Will recommend Bianca 5*

Gary O'brien

Liverpool

Rated 5 out of 5 stars 6 Apr 2023 Bianca - the best in the business! Fantastic from start to finish - Bianca was patient and amazing at every step of the way in booking our holiday of a lifetime - we have used Bianca on numerous occasions and wouldn’t hesitate to recommend her and also wouldn’t ever book a trip without her!! Date of experience: 07 March 2023

Ben Davis

Lympne, Hythe, Kent

Rated 5 out of 5 stars 20 Mar 2023 Holiday of a lifetime ?? We gave a brief to our Travel Counsellor ,Bianca Whalley, regarding budget , countries to visit but with an open request for a suggested itinerary. Within a few days, a plan had been put together, by Bianca, and forwarded to us. The detail of her response gave us the greatest confidence that we had chosen the right travel company to deliver. This holiday from the 31st of January to the 18th of March was a bucket list idea to cover the three countries, Japan, New Zealand and Thailand that enthused us. Our ages of 74 and 63 meant that this was to be a holiday of a lifetime with memories to be cherished for the rest of our lives. Our experience totally rewarded in every aspect and this must be acknowledged with our thanks to Bianca and the backup team that TC must have provided. We will have every confidence in recommending your company in the future. Date of experience: 17 March 2023

Sue Winder

Hythe

Rated 5 out of 5 stars 24 Mar 2023 Iceland adventure Bianca organised this amazing adventure for us two. She arranged the tours, which were excellent and sorted out the changes that were needed. Her communication leading up to our holiday, and during, made it all stress free. I would definitely use her again for a holiday x Date of experience: 20 March 2023

Clare Bond

Dover

Rated 5 out of 5 stars 3 Apr 2023 Thank you again Bianca Whalley! Cannot thank Bianca Whalley enough! This is the second holiday we’ve booked with her and she’s just amazing! The service she provides is so personal and she is helpful, patient and really puts her all into getting your perfect holiday created! Looking forward to our family holiday now! Thank you again Bianca!

Mercedes Coleman

Folkestone

Rated 5 out of 5 stars 2 days ago Bianca is the BEST! We had an amazing holiday thanks to Bianca. Everything was meticulously planned for, with excellent communication along the way, leading to a truly magical time in Barbados. Thank you and we certainly hope you can help us with our next holiday! xxx Date of experience: 09 April 2023

Clare Drury

Ashford

A brilliant and extremely knowledgeable Travel Councillor. Took note of all ours needs and surpassed them. Fully looking forward to going on our Holiday, arranged by Bianca, which removed much of the stress.

Paul Swaby

Hythe, Kent

I was on the phone with Bianca and she doesn't know this but my mouth kept flapping as she answered virtually every question I was going to ask about our booking.!

Katrina Harris

Folkestone

Excellent service

Hannah Ling

Dover

Amazing service came up with some fantastic options for us to consider, accommodated a few amendments and booked an amazing honeymoon in 2 of contacting Bianca…. Can only highly recommend.

Stavroulla Doshi

Keston

Bianca was very helpful, answering any questions we had and letting us know of any price increases/decreases

Donna Starley

Folkestone

Bianca was very helpful, answering any questions we had and letting us know of any price increases/decreases

Donna Starley

Folkestone

Bianca was very helpful, answering any questions we had and letting us know of any price increases/decreases

Donna Starley

Folkestone

Really competitive prices compared to usual high Street operators.Amazing at responding quickly to any enquiries. Friendly and really professional service. Looking-glass forward to our trip!Thank you Bianca!

Jodie Jackman

Folkestone

Disgruntled that I didn’t know about Bianca and her services before. Nothing is too much trouble. We have total confidence in leaving travel plans in Bianca's hands Will definitely use again and again x

Deborah Dickenson

Folkestone

Bianca was INCREDIBLE! Honeymoon planned and booked in a few days, she even went to the trouble of contacting the hotel on our behalf to sort out a room upgrade! ?????????? from me!

Robyn Stanley

Folkestone

Bianca is brilliantly patient and helpful. Have already recommended her to my friends.

Sally Annan

Falmouth

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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