Caroline always tries to understand what I / we want most and does her best to accommodate that. Provides a great liaison between us and the cruise line and is enjoyable to talk to.

We've used Caroline for years and have recommended her to numerous family and friends

She is so helpful and nothing is to much trouble.

Caroline has always been, and continues to be, our families first port of call when considering cruising. Her wealth of knowledge and attention to detail makes our decision making process very simple.

Caroline always responds speedily to any enquiry you make. She is very experienced and knowledgeable about cruises, hotel stays, flights and resorts. Nothing is too much trouble. She is as efficient as she us personable.

Really prompt service. Excellent communication

Caroline is friendly and so helpful she goes way above and beyond

Already have, Caroline really knows the travel industry.

Thank you Caroline, quick response and all information we required, easy to book and pay deposit.

Thank you Caroline!!! Superb service as always. We’ve booked through you for over 20 years I believe!!!

Always use Caroline then we know everything is going to be ok

Caroline always provides a great service hence the repeat business

Provides an excellent service in a genuinely friendly manner.

I always do. Caroline is always so helpful

Caroline could not have been more helpful with sorting out a cruise for a family celebration and came back with answers to questions almost instantly.

I would recommend Caroline to any of our friends 100 %. She caters for all our needs the best way she possibly can and answers each and every one of our queries always .

Caroline impressed us with her professional approach to sorting our holiday and the advice she gave us. It was an excellent experience especially as we were needing supported travel. All done with no stress on our part. We will use you again and recommend you to others. Thank you Caroline.

Caroline takes the time to keep in touch with her customers and get to know their preferences.

We have been using the services of Caroline for six years now. Caroline's customer service is second to none. I won't use anyone else.

Helpful, friendly and always quick response. And great knowledge of the cruise world!

Cruise with Caroline! Caroline is our go to for cruising. Great depth of experience and knowledge in this field. Above all great patience with people and always obliging.

Cruise with Caroline! Caroline is our go to for cruising. Great depth of experience and knowledge in this field. Above all great patience with people and always obliging.

Cruise with Caroline! Caroline is our go to for cruising. Great depth of experience and knowledge in this field. Above all great patience with people and always obliging.

I’ve been booking my cruises through Caroline for about 25 years and have always been very happy with the great service she gives me. I’d thoroughly recommend her

Always a pleasant experience dealing with Caroline. Knowledgable and efficient. Have been using her services for many years now.

Caroline is the best. She’s incredibly quick to respond, gets us the best prices, great advice and goes well above and beyond.

Caroline is so helpful and makes it as easy as possible for us

Dealt with Caroline for a number of years now always helpful knows what she is doing and always keeping in touch

Caroline is always our go to for holidays. We trust her implicitly to do the best for us

Always had great service from Caroline. So knowledgeable and friendly. A joy to deal with

Absolutely fantastic. Caroline was very professional and helpful.

Caroline is always there for advice and booking we have recommended her to friends and other passengers.

Excellent Caroline and I can highly recommend.

Great friendly, professional and speedy service from Caroline as usual

Always been very helpful and knowledgeable

Caroline was super helpful, friendly & efficient: we felt immediately she had our best interests at heart::: we’re delighted to have her as our vacation counsellor.

I think Caroline works 7 days a week 24/7 or at least it seems like that judging by the speed of response to my random holiday enquiries!! All information is delivered quickly with all options explained leaving the decision easy to make. There is a reason why my wife and I keep using Caroline and TC.

Caroline was really helpful as i am now on my own, she helped me decide which best cabin was best for me. And I know she will help me if any issues arise in the future.

Excellent service . Very knowledgeable.

We have had the pleasure of Caroline service for.many many years, we would not dream of booking our holidays with anyone.else, her service,knowledge,understanding of customers requirement is very personable knowing we are in safe hands we can enjoy our holidays,Would certainly recommend her.

Fabulous customer service!!

As always Caroline is super responsive and gets stuff done in a flash! Always a pleasure to speak to and her service is fabulous.

Always available to help, goes above and beyond

As always Caroline is very good and we would recommend her to everyone

We have found Caroline to be most helpful and informative whenever we've had a question or two about the Cruises we've chosen in the past. She is able to get cabins next to our friends, the seating arrangements, again with our friends. She has made our holidays most enjoyable. If we've ever had any questions about Covid, or onshore trips or anything - she has been able to come back with our answers. She is the lady to go to.

Caroline is great at her job. Always answers our emails promptly and always has our best interest at heart.

Having an expert to organise your trip for you takes the headache away.

I've recommended Caroline to lots of my friends and family, over the years. All have been happy with the service

Caroline is simply the best! She takes away all the stress of searching and booking any trip. We greatly appreciate her time.

Caroline provides 'The' most personalised service in the provision of booking a cruise holiday for ourselves, family and friends.

Caroline Howden is an excellent agent. Nothing is too complicated or too much trouble. We have booked with her for ages and her help and assistance is excellent.beg she sorted out flights from la Corunna for us when Cunard threw us off ship with no help when we got COVID.

Couldn't be more helpful

Always had the best possible help from Caroline in all the years we have dealt with her and would have no hesitation in recommending her to anyone thinking of booking a holiday

Helpful and always responded promptly to all enquiries. Excellent service,

Caroline Howden is simply the best travel agent we have ever used. We recommend her to all our friends . Friendly, efficient, trustworthy and extremely helpful. Fabulous!

I have been booking my holidays with your company for years and have always had excellent service Thank you Caroline for your excellent service Sheila

Always helpful and happy to solve any problems or questions. I always recommend her.

If there was an 11 out of 10 I would choose that!

Caroline Howden is extremely efficient and you can trust her advise.

Excellent service always very efficient.

Helpful as always

Caroline is so experienced and professional, she is also enthusiastic and really listens to your needs. Friendly and prompt attention- rare and welcomed .

Caroline has been tremendously helpful, especially as we have complex health needs. We will certainly be using her expertise again!

Highly recommend, excellent service and support.

I used Caroline to book cruises about 12 years ago. I haven't been on a cruise since. I phoned her to discuss booking a cruise and she remembered me after all that time. She is as efficient now as she was then! Thank you Caroline!

We have been very satisfied with all the help that Caroline has given us, nothing is too much trouble

We have been very satisfied with all the help that Caroline has given us, nothing is too much trouble

Caroline is always so helpful and a lovely person to speck to and I have already recommended her to a few people at work

Excellent responses from Caroline & such a lovely lady to deal with Thank You

Caroline is extremely helpful and gives her honest opinion.

Caroline is great. Always helpful and we trust her

Caroline was brilliant as always. So knowledgeable and helpful. Thank you for planning such an amazing trip for us .

Great person she helps you get the cruise to suit you

Always very helpful and knowledgeable. We will always deal with Caroline for our cruises

We are always extremely happy with the service we receive from Caroline. She goes above and beyond all expectations. We have been using Caroline for many years and will continue to do so.

Caroline has taken care of all our travel needs especially Cruises for 10 to 15 years. She is very professional and extremely knowledgeable. We wouldn't choose anyone else.

Always an excellent & friendly service

I have recommend Caroline to everyone. She's the best. Nothing is ever too much trouble for her. She always goes the extra mile.

I know when I contact Caroline that all my emails will be acted upon swiftly and with total expertise. She makes booking holidays of all kinds, be it cruises, flights, or any combination, really easy.

I can get the same a little cheaper elsewhere but the service from Caroline is well worth the extra.

Caroline is great always offers a first class service

Provides a thorough, efficient and friendly service. Thank you Caroline.

Caroline has been extremely helpful and gone out of her way to answer our questions promptly even out of normal office hours I would advise anyone who wants to navigate their way through a cruise booking to contact her - she appears to have exceptional knowledge of the cruise industry

Would only deal with Caroline she gives above and beyond service

We have been using Caroline for years now to book our cruises, Caroline is super efficient and responds straight away, nothing is too much trouble. We always recommend Caroline to our friends and family.

Caroline is a brilliant travel agent we would not book with anyone else.

Excellent service and speedy replies from Caroline, very easy to do business with and would definitely recommend.

I have used Caroline over many many years .She is always my first port of call. I depend on her for advice and help. She has always been excellent in everyway. I have recommended many times.

As always very efficient and professional.

Excellent service by Caroline who has organised several holidays for us for over 20 years

Helpful and prompt replies every time; expert knowledgeable about cruises and excellent customer service.

Our family have always found Caroline to be an extremely thorough professional person exemplifying what is right and expected in a Travel Counsellor.

Faultless from start to finish and the be fair to Caroline we have messed her about with enquiries that have then fallen through due to external issues. Always available, always very knowledgeable and nothing is too much trouble to sort out for us. Very happy to recommend to anyone. Customer service as it should be.

Very prompt personal service

Fantastic service and attention as always , this is the fifth holiday Caroline has sorted for us and everyone has been super easy and efficient. Can’t recommend her enough.

Very good and quick service , used a couple of times and very impressed. Thankyou Caroline

Caroline always offers an excellent service nothing is too much trouble and never hurries you we have used Caroline’s service for years now and recommended her to family and colleagues who are all very pleased with her service. Caroline is an excellent asset to your company

Caroline Howden has been our preferred travel agent for many years now. We usually book cruises through Caroline but have lately also booked flights, hotels and package holidays. Caroline has always been amazingly helpful, she always makes absolutely sure we have the best holiday experience. She is always on hand whether we are at home or away and adjusts arrangements whenever requested. Recently we were trying to arrange a cruise while we were in America. Caroline very kindly agreed to take our call out of normal working hours in order to help. Always friendly, reassuring and incredibly helpful. I would highly recommend using Caroline at Travel Counsellors.

Always, helpful, friendly, knowledgeable and professional.

Caroline is very efficient, dots all the I's and crosses all the T's, always happy to help

Caroline has organised nearly all our travel for us. She is incredibly knowledgeable, helpful and very friendly.i would very strongly recommend her to all my friends.

Of course I can recommend Caroline and have already recommended several friends who are now using her. We think she is great.

I would give Caroline 11 out of 10 if I could!! It is always a pleasure to deal with her.

Have dealt with Caroline for a number years now. Nothing is to much trouble for her will always help to her best ability

I’d score you higher if possible. Thank you for all you’ve done.

Always excellent service and advice. Caroline makes you feel like the only customers even though we know in reality she is very busy. Thank you.

Caroline listened to my holiday ideas , based on that information. she sent me a selection of cruises and from this I found a cruise that suited . The details were clearly explained and l felt confident that any areas of concern would be dealt with Thank you

Excellent service.

My first port of call when booking holidays is to contact Caroline, she is a font of knowledge. Always swift and efficient. First class all the way. I have recommended her to my friends who also have the same opinion.

We have been booking our cruises for some time now with Caroline, she is very helpful, always at the end of a phone she will always call back. Great customer service nothing too much trouble always go way and above to get the best deal for us. When asked on cruises who we book with always Caroline at Travel Counsellors. Always gives her recommendations and has great knowledge about the different cruise lines. Follows up on e mails phone calls and paperwork. Cannot be beaten. Lovely lovely lady pleasure to deal with.

Wouldn't use anyone else!!!

Always a delight to book a holiday with Caroline who super efficient, friendly and most helpful

Caroline is an excellent Travel Counsellor, we keep coming back holiday after holiday & year after year because she is so good

Always very helpful

Have used Caroline for over 10 years very personal and professional service

Caroline has always been very helpful and dedicated to satisfying our customer needs. I would have no hesitation in recommending her.

Always fantastic, very prompt attention to any query from Caroline Howden. Her customer service is perfect.

Very efficient, much appreciated

We’ve always found Caroline so very helpful and super efficient A phone call is sometimes helpful to clarify a point and Caroline is always there at the other end of the line. With the answer Thanks Caroline. Very much appreciated

Been with Caroline for many years and she always gives us an excellent service

Caroline is without doubt the best travel counsellor we have ever had. Peter & Elaine McGraw

Caroline is always incredibly friendly and helpful. She has helped me book many holidays, I trust her judgement and value her advice. Having booked a many faceted holiday myself earlier in the year it has been such a treat to have her book a similarly complicated trip for us in October. Having Caroline do our bookings has taken a lot of stress and anxiety off me. I would highly recommend booking with Caroline.

Caroline was very helpful and we really appreciate all her support Thank you sooo much Caroline Michelle Carole and Mikes Daughter

A true professional with a wealth of knowledge and experience. Receptive to a customer's requirements and forthcoming with honest advice.

Additional Comments : We would definitely prefer to use Caroline as our travel Councillor she is very friendly and helpful and it's good to know that everything gets sorted out so well even to our room and position on the ship. We can then look forward to enjoying our cruise with no worries.

Caroline is very knowledgeable She always responds in a timely fashion and no request seems to much trouble She was recommended by a client some years ago and have booked with her several times, always attentive to detail. Very pleasant to deal with Would recommend without any reservations

Very helpful to be reminded of the need to renew my Passport which in turn reminded me of the need to book another cruise. Very efficient as always.

I've recommended Caroline to other people. She's always helpful, efficient and patient. She goes out of her way to ensure your holiday will go smoothly. When a friend and I were put off ship in Istanbul due to illness Caroline was the only person who phoned me with advice and support. Thank you Caroline.

Prompt responses and actually care about you

Excellent service. Thank you Caroline

The amount of knowledge on cruising holidays and very useful tips to help one choose the right cabin, ship etc. Helping you choose and get the best from your planned cruise

Caroline is always helpful in assisting us with bookings - we wouldn't dream of using anyone else

Caroline is willing to go the extra mile to get you your dream holiday.

We book all our cruises with Caroline. She is so helpful and nothing is too much trouble Thank you Caroline.

Caroline is always easy to contact, seems to be always available (so no idea how she ever shuts off from work!) and always ready to support in anyway she can. It's great having someone friendly and familiar to help with planning those exciting trips away.

Caroline is very efficient and knowledgeable as well as being friendly and easy to access by phone and email. . I would always use her as my travel agent.

Friendly efficient agents, very knowledgeable and helpful. They don’t just provide your travel documentation but they are available for advice, suggestions for holiday destinations. It’s a real comfort to know that we have a contact 24/7 should we need help.

How do you score "experience"? You throw a theoretical list of things you'd like to do for your holiday in Caroline's direction, and she has the ability to convert them into a memorable occasion! You can't buy experience and knowledge of the travel market, but you CAN just ask Caroline Howden!

Friendly, Knowledgeable, VERY efficient and professional. I have been recommending her to other travellers for many years.

Caroline is super professional and helpful. One big plus is that it is so easy and efficient to contact Caroline - who always responds super quick whatever the query.

Caroline Howden is excellent. She understands cruising and works to ensure we have the best possible booking experience, deal and to claim any benefits eg future cruise credit or on board credit.

Ultra reliable

We have been dealing with Caroline for many years now and we always get excellent service very prompt polite and a pleasure to deal with. When we go away we always give a card or two out to new customers on our recommendations. Excellent travel advisor.

It must be 20 years that Caroline has looked after us all over the world and she has given us some fab holidays. For me I would not use any one else I think of her as a friend . Many thanks Patricia William's x

It must be 20 years that Caroline has looked after us all over the world and she has given us some fab holidays. For me I would not use any one else I think of her as a friend . Many thanks Patricia William's x

Incredibly helpful and inspired confidence in us - we’re going on our first cruise !

Caroline is easy to deal with taking away the hassle of sorting out the paper work. She also helps enormously by forwarding the documentation for booked trips so that we do not have to do use using domestic/home equipment. Very reliable.

Caroline was very helpful and knowledgeable the first time that we used her so we had no hesitation in ringing her this time to find the holiday best suiting our requirements

Caroline is always there to help and advice. quite simply 'The Best'

Absolutely fantastic service from Caroline every time. She is superb !

Professional and friendly service from Caroline. We will definitely be booking future cruises knowing her expertise in cruising. Thank you Caroline

Always very efficient service from Caroline. Nothing is too much trouble. Top of the Premiership!!!!!!!!!!!

Caroline goes above and beyond excellence in the service she provides as a travel counsellor would recommend her with absolute confidence.

Caroline goes above and beyond excellence in the service she provides as a travel counsellor would recommend her with absolute confidence.

Caroline is always a great help and a gives a great service and we have been using Caroline for approx 16 years on and off which says it all

Always use Caroline even when we book onboard.

I have already recommended Caroline to my friend who may be looking to book a Caribbean cruise herself next year.

Caroline is always helpful, pleasant, knowledgeable and professional.

Have been booking with Caroline, since 2002, she definitely is my go too for holiday cruises , been many many places over the years, with her expertise and guidance first class service

Very helpful and informative suggestions Caroline is a pleasure to deal with and very professional

Very helpful and a nice lady to talk to very understanding and we would book our next holiday with Caroline

Caroline is always very friendly and gives excellent service. She knows our preferences and her advice is always greatly appreciated.

We have been dealing with Caroline for many years and would definitely recommend her to our family and friends. We have always been very satisfied with her advice, efficiency and care. We wish her all the very best. Michele Katz

I've already recommended Caroline! Professional, helpful and caring.

Caroline you are most attentive and respond at once about any queries . Keep this up.

Caroline could not have been any more accommodating and helpful.

This lady has always been excellent in her help and booking skills .

Very professional service, with a friendly personal touch.

We have been booking with Caroline for many years. She is always so helpful and I trust her advice implicitly

Fab, friendly and knowledgeable.

I have total faith in Caroline, she always gets back to me straight away . Best customer service ??

Caroline is always extremley helpful, and no question is too much trouble. She has made the booking experience very easy for us.

Very professional service, with a friendly personal touch.

Great professional service from Caroline, as always. She does all the hard work and always finds exactly the holiday that you want! We cannot praise her efforts enough!

Caroline Howden is brilliant. Very helpful ,friendly and efficient.

Caroline provides an excellent service. We have booked several long haul cruises including hotel stays with Caroline and would highly recommend booking with her.

Totally reliable and professional service

Caroline always gives exceptional service no matter how trivial or important your query is. She is always willing to help and is helpful when making decisions about our travel needs. It is a pleasure to deal with her as we know everything will go smoothly from the time we leave to the time we return.

I have so many questions I want answers to and Caroline Howden is always helpful and cheerful. I would recommend her to anyone always

Caroline is extremely helpful and I trust her recommendations completely. I would recommend her to anyone

It’s always a great 1-1 service, Caroline will always do her best to find right cruise and cabin. Always answers emails and phone calls quickly and efficiently. Even out of hours, which is the beauty of Travel Cousellers, the agents are self employed, know the cruising business inside out and will go the extra mile to secure a sale. Not the cheapest but you can’t put a price on customer service at this

Great service always gets back you if you have a query.

Excellent service Always doing her best to get us the deal we wanted.

Helpful and accommodating as always

Brilliant service from Caroline thank you

first class service as ever from Caroline!

Caroline is the best travel agent I have ever known. We have been cruising for many years. Caroline has been so helpful going above and beyond. She has moved so many cruises due to covid, has helped locate lost baggage and booked flights back to UK when we were taken off cruise with covid and dumped in La Corunna. Cunard and staysure didn't help but Caroline was our saviour.

Thank you for your support over the years Peter and Ros

Caroline is always responsive, prompt and efficient. She is friendly but always professional and very knowledgeable.

Brilliant service

Every chance I get I recommend Travel Counsellors and in particular Caroline Howden who has been our go to person when booking a holiday. Know matter what type of holiday be it cruising or crossing America coast to coast by rail. Caroline is there every step of the way from start to finish and on our return home to find a welcome home card from Caroline.

Caroline Howden is a professional and gives excellent customer service

Caroline provides 24/7 assistance. Always pleasant and very prompt in responding to queries. Trustworthy and very efficient

Caroline always goes “above and beyond”.

Efficient, helpful, knowledgeable and friendly and interested in the customer

Caroline is always very helpful and I wouldn't hesitate to recommend her.

Have dealt with Caroline for a number of years now and found her very professional in her job always helpful.

Caroline always responds quickly to any of my questions. She is knowledgeable and very friendly and easy to deal with

Caroline is a great help when booking my holiday she knows what I like thank you Caroline

I have had dealings with Caroline Howden over many years and her professional approach to her job is exceptional a credit to your company.

Caroline always goes above and beyond the level of service expected from a travel counsellor you always feel that for her it is personal that she genuinely cares that you have the best experience possible

Once again top marks for Caroline at Travel Councillors. Having used her for many years I know I can rely on her first class service for my travel bookings. Long may it continue

First-class service from Caroline I wouldn't use any other agent

Caroline is always efficient and helpful hence I have returned on approx 4 occasions now for a holiday

I phoned Caroline to help with my holiday booking after a friend recommended her. Her service and attention to detail was excellent. I will certainly recommend her to others.

Nothing is too much trouble for Caroline. She goes well above and beyond with support and sharing her knowledge and advice. I have handed her details to a colleague of mine and hope she books

Caroline Howden of Travel Councellors is the most efficient travel agent that I have ever experienced. I would never hesitate to recommend her. K. Angie Reid

Caroline Howden is like a member of the family, we would be lost without her.

Caroline has that rare ability to answer queries by return. Caroline is knowledgeable , and seems to understand what we like .. we are delighted to tell our friends the high regard that we have for Caroline. Good luck to you Caroline , we are delighted to have found you as our travel agent. Caroline has great patience . Good luck for the years ahead, Thanking you, Sandra and Malcolm Jaffa

Always goes one step further did me a very good step by step guide to testing for the cruise.

Caroline is superb. We have recommended her to several of our friends.

Caroline excels at providing a level of customer service which exceeds all others.

Absolutely excellent!!!!

Fast and efficient, friendly and good advice

We’ve used Caroline many times to assist in arranging our holiday plans. She has an immense knowledge base, and what she doesn’t know she uses the opportunity to extend her knowledge. We’ve found her very approachable and always ready to tackle any challenge..

Caroline is excellent. Encyclopaedic knowledge of the Cruise market. Used her for our first cruise and wouldn’t go anywhere else!!!!

Always there for us, a truly dedicated travel counsellor who gives 1st class service

I have been very satisfied with the service you have given and have every confidence in your company ensuring all our travel arrangements go to plan. I feel very reassured with this support through the booking and travel experience. Thank you.

Absolutely first class service from Caroline every time. The service she gives could not be bettered. Perfect ! Many many thanks.

Caroline is always there to answer any problem, to give you friendly advice whenever you need it! One click away Caroline takes the strain!! Many thanks

Caroline has great customer focus, with total reliability and is a pleasure to deal with.

Excellnt attention to detail and prompt feedback from Caroline , thanking you Malcolm Jaffa

Would like to say what great service we have always had from Caroline Hiowden.

As always very efficient and knowledgeable. Excellent customer care

The best travel agent -bar none, booked with Caroline for many years now, nothing is too much trouble, highly recommended

Caroline understands us and caters to our preferences in a friendly and professional way.

Definitely a 10 Caroline is brilliant and incredibly patient!

Caroline inspires confidence, we know we have help and backup on our travels.

I would definitely recommend Caroline travel Councillor to friends. With all the uncertainty at the moment and changing and transfer of holiday's it has all been a weight off our shoulders to have it all sorted out for us and all the advice given. Hopefully a better year for everyone.

Always excellent service

Excellent service every time. Caroline is the best.

Caroline is a wonderful agent, not only knowledgeable and helpful but when we were off loaded with covid by Cunard she organised our repatriation flights and helped check covid rules for flying when coming out of enforced Spanish quarantine. Our insurance company were of no help and neither were Cunard. Only Caroline.

Always helpful and outstandingly efficient

Bless the day I found her. Has taken all the stress out of travel for me.

We have been using Caroline's services for years and is always very helpful and provides a fabulous service. Nothing seems like too much trouble. It doesn't seem to matter when I contact Caroline, a response is never far away, even on a Sunday evening! Her knowledge is second to none and booking at cruise is always as easy as 1,2,3.

Always there for us, a truly dedicated travel counsellor who gives 1st class service

Caroline is always very helpful and knowledgable - you know you are in safe hands booking your travel through her

We have been with Caroline for some time now, years. Cannot fault her excellent customer service, can call you anytime or e mail out of hours knowing as soon as you are free you will contact us back. Always keeps us updated with offers and e cards. Nothing is too much bother. Excellent and gives the personnel touch.

Thoroughly recommend Caroline, has done her best to get us exactly what we wanted.

Caroline has been excellent with our every booking. Always happy to give helpful advice and answer any questions, nothing is too much trouble. Thank you.

Caroline has great customer focus, with total reliability and is a pleasure to deal with.

Caroline is always there to answer any problem, to give you friendly advice whenever you need it! One click away Caroline takes the strain!! Many thanks

Caroline has never failed to produce the goods when required.

We always use Caroline to book our cruises as she is very helpful and friendly.

Excellent, friendly and efficient service from Caroline - would not book with anyone else.

Would like to say what great service we have always had from Caroline Hiowden.

As always very efficient and knowledgeable. Excellent customer care

Definitely a 10 Caroline is brilliant and incredibly patient!

The best travel agent -bar none, booked with Caroline for many years now, nothing is too much trouble, highly recommended

Caroline understands us and caters to our preferences in a friendly and professional way.

I would definitely recommend Caroline travel Councillor to friends. With all the uncertainty at the moment and changing and transfer of holiday's it has all been a weight off our shoulders to have it all sorted out for us and all the advice given. Hopefully a better year for everyone.

Excellent service every time. Caroline is the best.

Caroline inspires confidence, we know we have help and backup on our travels.

Caroline is a wonderful agent, not only knowledgeable and helpful but when we were off loaded with covid by Cunard she organised our repatriation flights and helped check covid rules for flying when coming out of enforced Spanish quarantine. Our insurance company were of no help and neither were Cunard. Only Caroline.

Caroline has been professional, friendly and supportive at all times. She is very knowledgeable and explains options clearly. Nothing is too much trouble and she responds very promptly. She has made our holiday booking painless and we have no hesitation in recommending her services to all.

Additional Comments : We have been using Caroline's services for years and is always very helpful and provides a fabulous service. Nothing seems like too much trouble. It doesn't seem to matter when I contact Caroline, a response is never far away, even on a Sunday evening! Her knowledge is second to none and booking at cruise is always as easy as 1,2,3.

We were very pleased with Caroline. She came back with a quick response to our requirements. She found us exactly what we wanted, nothing was too much trouble. We are now looking forward to our holiday...thank you!

Caroline Howden is so knowledgeable , helpful and efficient. Nothing is too much trouble for her. She is the perfect travel agent.

Very friendly, knowledgeable

Caroline has taken pains to get to know us, our style and preferences. She has advised us on cruises and hotels to add on to our trips and we have always been delighted with her recommendations. Her attitude is the same whether we are booking high-value experiences or the occasional lower-budget options. She is an excellent Travel Counsellor.

Very helpful and informative - a nice lady to do business with.

Good fast service and great backup.

Caroline is very knowledgable and will offer suggestions without any pressure to take her advice. Easy to contact and extremely reliable. Always willing to go the extra mile to ensure we get the best experience out of our holidays.

Always a great service. Quick to respond, and nothing too much trouble. I always use Caroline when I need to book a Cruise.

Brilliant service all round. Can't fault anything

Very friendly, efficient service.

Caroline gives us excellent advice and wonderful service Thank you Caroline

Caroline, very helpful, prompt with quotes, and so much knowledge of cruise lines, destinations.

Additional Comments : Caroline, very helpful, prompt with quotes, and so much knowledge of cruise lines, destinations.

Fantastic service as always

As always exceptionally helpful and very knowledgeable

Great service Always keeps us in the loop xx

Excellent service with each holiday we have booked from outset to return. Thank you!

Once again a great experience dealing with Caroline, who always provides the essential information required for choosing our holiday and delivers it in professional and knowledgeable manner. We would also like to say that during a return flight delay from our recent holiday in Italy, Caroline contacted us at the airport and was able to deal with some important issues for us (even though this was quite late on a Saturday evening! ) giving us peace of mind to what turned out to be a 24 hour delay. Absolutely no hesitation in strongly recommending Caroline's superb services.

I really think Caroline is a 10 plus plus plus. As always excellent service. Many thanks

Caroline was extremely helpful and very patient whilst we finalised our booking.

Nothing is ever too much trouble and Caroline is very focused on customer service & attention to detail. Top class service every time. Wouldn’t book with anyone else now!

So lovely to have someone to answer all your questions & advise on cabins etc & to take away the pressure of booking.

We always have excellent service from our Travel Councellor Caroline Howden

Caroline made the whole thing painless and nothing was too much bother we have already passed her details to family and friends

Helpful, super efficient, can't praise her enough

Excellent service as usual.

Excellent service every time

Caroline is excellent and very helpful.

Caroline is so helpful. I always feel confident I can ask her anything about the holiday (even if it sounds silly) and trust the information she gives me back

Caroline always gives a first class service. Elaine Morgan

Always friendly, works tirelessly to find infomation and to put together your holiday itinerary. Always reliable.

I have recommended Caroline Howden several times and the introductions have also given her repeat business which is well deserved. The reason we are returners is because of the effort she goes to, and her expertise.

Caroline Howden has been organising my cruises since 2001 , wouldn’t go to anyone else

Caroline is very pleasant & helpful & always goes the extra mile.

Very happy with the excellent service from Caroline, a pleasure to do business with, have recommended Trav con many times x

Very helpful and knowledgeable.

We have known Caroline Howden for many years and her service and attention have been outstanding. Thank you Caroline.

Caroline has been absolutely amazing. Very helpful, nothing was to much trouble, thorough, clear with correspondence, did what she said she would do and found us the perfect holiday. She has made the whole experience easy and stress free. Thank you Caroline. I will definitely be recommending you and using you again. Hayley & Arnie Bond

Great service! Frequently recommended to others!!

Caroline is always willing to help reserve and book holidays as required . Fantastic lady to deal with . Ray Lear

Caroline is always available to give advice and support at very short notice. Caroline provides an excellent service and I have never used any other company in the last 15 - 20 years. I wouldn't hesitate to recommend the company to any of my friends/colleagues alike.

Couldn't be any easier to get a holiday sorted. Always finds the information, even from my sometimes inane questions!! Friendly, very knowledgable and extremely helpful in every way. I have never looked anywhere else for a holiday since we started using Caroline. 10 out of 10 is probably not enough.

Caroline is so efficient leaving us so confident that every detail concerning our holiday was taken care of. We like to think of Caroline as being a trusted friend.

Caroline was fantastic. We thought we wanted to book a cruise but had no idea where to start! She was so informative, answering all of my questions (& I had a lot) & helped us book the ideal holiday for our family. I would highly recommend her to anyone! Such fabulous service! Thank you Caroline. ??

Caroline was fantastic with just the bearest of details she put together an amazing holiday package nothing was too much trouble and the final prices very pleasant surprise

Caroline has always given me a very friendly helpful and Quick response to any travel queries I may have and its many years now that she has helped me .

Always a first class service from Caroline

It was very helpful to have a knowledgeable advisor when thinking about my very first cruise.

First class service from Caroline every time many thanks

As usual, Caroline was extremely helpful and patient, not only with the holiday we booked but with the ones we didn't!!

Exceptional service and guidance

Would highly recommend Caroline Howden travel counsellor to any who were thinking of going on a cruise...Caroline takes the time to explain everything and keeps you updated.

Always a pleasure booking with Caroline, listens to your requirement for your holiday and gives you good advise. Takes time and is very professional

Caroline is always friendly and helpful whilst providing a professional service.

Caroline is excellent and very helpful.

Caroline always provides very friendly, efficient service. I would always use her as my first choice of travel consultant and would highly recommend to all my friends and family.

The service we have had from Caroline over the years has been excellent every time. We initially booked with Caroline in 2004 to go on a cruise to Alaska and Canada. We then booked a cruise to Vietnam, Thiailand, Hong Kong and Singaore in 2017 and have recently booked a cruise to Japan in September 2019. On each occasssion the arrangements have been very well organised, co-ordinating flights, transfers, hotels and cruises. Whenever I have contacted Caroline I have received a quick response and find her service very efficient. When booking long haul holidays that are tailor made you rely upon the person organising the holiday to be organised and efficient. As well as making your holiday go smoothly it also gives you peace of mind knowing that eveything is organised. I would highly recommend Caroline.

Always a pleasure to deal with Caroline. So helpful and knowledgeable.

Caroline was absolutely brilliant, first time we have booked through her but would not hesitate to book again. Nothing was too much trouble and we will be booking again with Caroline and have no hesitation in recommending her to all our friends.

Booking with Caroline Howden is a pleasure. The most professional travel advisor one could hope for.

Caroline has met all of our expectations. We particularly like the virtually instant responses, even in the evening, the energy, creative thinking and patience. Hence our score of 10.

Easily beats previous advisors with her courtesy , knowledge and willingness to help and advise.

Caroline was really helpful, she took all of our requirements onboard and booked what we hope will be a great holiday for all of our family

Caroline can arrange everything to make your holiday so memorable. Why would you go anywhere else?

Caroline has always been very helpful and arrangements made have been excellent. Friendly and approachable on the phone.

Caroline always gives 110 percent and always gives us a great travel experience

Very pleased with all the help that Caroline sends by email and we have nothing to worry about as it's all sorted for us which makes life easier to just turn up for our cruise.

Have used travel Counsellors for quite a while now without any problems at all

Always happy to deal with you

Always had excellent service from Travel Counsellors - would recommend to anyone.

Already passed Caroline's contact details to friends and they are very pleased with Caroline.

Excellent service from Caroline Howden for over 12 years.

Caroline is always helpful and really efficient. We appreciate the great service she gives us.

A professional and friendly service from Caroline, your guaranteed to get the holiday you want.

Caroline Howden, my Travel Counsellor, is always happy to help me and knows me by my first name. She will sort any problems I have, answer any questions however simple. Booking a holiday or cruise is always easy and I don't have to fill in cruise line forms or print off anything, Caroline does it all for me. I get travel insurance through her as well and although it may not be the cheapest it is reassuring to know that should anything happen whilst abroad Caroline is on the end of a phone and will help if necessary.

Caroline is very understanding and provides an extremely personal touch to her provided service.

We used the previous agent prior to Caroline and she was very good but Caroline has taken it to a different level, who replies to emails on Sunday evening? Will continue to use until we are too old to go on holiday.

Booked with Caroline several times, wouldn't get the same quality of service from anyone else.

I have recommended Caroline to lots of family and friends over the years and all have been very positive about the service.

1st class communication keeping all parties updated

Fabulous service from Caroline as usual. Amazingly she always manages to exceed our expectations. Thank You Caroline

As always, knowledgeable, helpful and great to work with.

Caroline has always been helpful, efficient and well informed. I would have no hesitation in recommending her to family and friends.

Excellent service!

A great service!

I am very impressed with Caroline's speedy, efficient and reliable approach to any holiday request or query, always in a friendly yet very professional way.

Always very helpful whenever we need to know something, Caroline will chase it up and pass on the information she has sorted. I would recommend her to people we know and have done in the past.

I still have the pleasure of the efficiency of Caroline Howden's expert and prompt assistance after many years. The service given takes all the strain and any worries of me completely.

The awesome Caroline Howden always first class and a massive help from start to finish

First class personal attention

The personal touch makes all the difference.

Professional, helpful and strong knowledge of the cruise business. Always on hand and available.

Caroline is very very helpful. She has tremendous patience when we book and gives sound advice. An excellent travel agent with wonderful customer service

Caroline always provides a prompt and efficient service. I have recommended her several times to other people.

Caroline has always been incredibly helpful and very friendly. I wouldn’t dream of booking a cruise with anyone else.

Always willing to please, very patient, always responds straight away. Couldn’t wish for better customer service! Excellent!

We have recommended over five people who have used Caroline many times and they also will have done the same, so keep up the good work.

Caroline is always avaiiable nothing appears to be too much trouble. She looks after us very well.

Always very helpful and friendly

Brilliant service plus first class communication. All excellent in every detail.

Caroline is very helpful and nothing is too much trouble for her. I have already reccommended friends to her.

Caroline listens to all our requests she phones us back when she says she is going to phone us she has booked a group holiday with each person having a individual request which Caroline achieved excellent and personal service

If it were possible I would give Caroline 11+ out of 10 for her service. I have got, over the years I have been using Carolines expertise, other quotes etc, but although they may be slightly lower on some occasions nothing has given me the confidence and peace of mind that I get when dealing with Caroline.

Have used Caroline on many occasions before. Very professional.

Brilliant assistance at the shortest of notice.Thanks a lot

I do already recommend Travel Counsellors to friends but many already use other favourite companies. Still I will carry on recommending you.

It is a pleasure booking with Caroline. The attention to detail andour travel requirements are always taken into consideration. Thank you Caroline, yet another marvellous holiday. We are already looking forward to the next one!

Used Caroline for years and she is a friend to us now. Always available and always helpful

We have supported and recommended Caroline to many people, and will continue you to do so. She always goes the extra mile to give her brilliant service, Carry on the good work

Very professional.

Very friendly and super efficient.

Using Caroline takes all the stress out of booking a holiday. She prompted us to check passport renewal , that was something I'd over looked.

We have 100% confidence that when we book with Caroline everything will be spot on and we know that if we were to experience any issues whilst on holiday we know that Caroline would always be there to support us. Whenever anyone asks us to recommend a cruise consultant we always recommend Caroline.

Excellent service, very professional efficient and friendly. Caroline has competitive prices and a wonderful wealth of knowledge of the ships and destinations!

Caroline makes the whole experience of booking a holiday so easy. I have got to the stage where I just tell her where I want to go to and then sit back as she does the rest. So easy. A great big thank you to Caroline and Travel Counsellors. 10/10

Always a brilliant service from Caroline - nothing is too much trouble.

Very helpful and knowledgeable, have already recommended Caroline to several family and friends.

Great professional service from Caroline, who helped us with our first cruise. We again requested her assistance for our cruise selection for 2019, and of course she was spot on! Everything we wanted, with her excellent knowledge of the industry. Big thank you Caroline!

Caroline is extremely helpful in advising us as newcomers to cruises. Her advice has been very valuable in assisting us in making our choices .

Excellent service as usual from Caroline. Always cheerful and helpful and full of ideas to make our holiday that bit more special. We are always kept well updated with regards to any changes and amendments. And our tickets are printed and sent to us along with our luggage labels just like holidays used to be. Well done Caroline and thank you.

Always very helpful .

Caroline always gives a first class service

Efficient, friendly and knowledgeable, as always .

Caroline Howden is always extremely helpful, knowledgeable and professional. I have already recommended her to friends and am more than happy to continue to do so.

Fantastic service .

Have dealt with Caroline on and off for over 10 years now. Several times we have made enquiries but not progressed to a booking (largely for health reasons) but Caroline greets our enquiries with equal courtesy and consideration whether or not they result in a booking. Her concern to ensure bookings match our requirements is outstanding; she works very hard on our behalf; gives valued advice and has not yet led us astray, with every holiday booked with her having been fully up to expectations and thoroughly enjoyable. We are really looking forward to the latest booking.

I would recommend Caroline Howden without any hesitation to anyone wanting a holiday. Caroline is warm, pleasant, very friendly and easy to talk to. Nothing is too much trouble for her, she is very professional and will find out the answer to any questions asked and doesn't mind if you change your mind about things several times. There are also the little things which make you feel special e.g. a thank you card for booking, an anniversary card when we celebrated a special anniversary and emails on a regular basis.

Very efficient and helpful. Professional service.

Caroline is always helpful, willing to find the holiday perfect for you, able to offer choice and has a wealth of knowledge. You can’t go wrong.

Have booked with Caroline for 17/20 years, always have first class service

Would definitely recommend this lady, very good at finding you just what you want. Cannot fault her service and dedication.

Caroline has been so helpful helping us with our booking. We really appreciate it.

I applaud the open relationship immediately created. International travel isn’t always straightforward either in its planning or execution so I very much appreciated the strong sense of “partnership” that was clearly underpinned the service provided. It is clear that, in a highly competitive market, and where clients can do much themselves, careful thought has been given to what we now call brand loyalty and value, arising from priority being given to on-going business relationships and not just one-off transactions. That is good business thinking and a win-win for all.

I have the pleasure of dealing with Caroline at Travel Counsellors for a number of years and have only praise for their expertise.

Caroline always provides a first class service and I have used her services for many years which speaks for itself as I always come back to her and know things will be organised well and that I can relax and enjoy my holidays.

Already have recommended Caroline to friends and family and they are very happy too.

Caroline is a great ambassador for Travel Counsellors she not only goes the extra mile but if I could score her out of ten I would easily give her a 20! She is helpful, patient and when we cancelled a cruise recently due to a family bereavement, not only helpful in getting us all the information necessary for the insurance company but extremely caring and compassionate. I cannot recommend her highly enough.

Caroline always provides the most professional service in a caring and friendly way.

Caroline could not have been more helpful .

Professional, helpful and patient. Making the booking process seamless.

If it were possible we would score higher!! Since we started dealing with Caroline some years ago we have always received the best customer service imaginable.

Very very efficient and charming.

Very useful to have need for action on car parking clearly highlighted. I might well have missed it otherwise!

We have already recommended Caroline to our friends as we have always found her extremely helpful and reliable when booking our holidays. She is very professional and we are always happy to have the benefit of her vast experience.

Without question Caroline is the only one I think of when holidays come to mind. She has always looked after everything for any bookings made and informs me of all relevant information needed. What an asset to Travel counsellors.

We were recommended to Caroline about four or five years ago, and we havent looked back since, her service is excellent and when I call day or evening Caroline will always email or phone us back and nothing is too hard or inconvenient for her to carry out for us, even printing luggage labels. Excellent service all the time and very happy and pleasant to deal with.

Nothing is too much trouble for Caroline

We have used Caroline for several holidays and have always found her to be excellent. We have now introduced another family member.

Caroline has provided us with a very professional service over the years and we can rely on her at all times, even though we must test her patience sometimes. We consider ourselves fortunate to have her as a travel agent.

Excellent service.

She's so helpful. Nothing is too much bother and you feel your holiday is in safe hands. I recommend her to all my friends.

Caroline has helped us with our last nine holidays. Always helpful, knowledgeable and professional .

It's always a pleasure to talk to Caroline at Travel Counselllors whether booking our next holiday adventure or for travel information. She has a wealth of knowledge and offers the best possible deal.

Efficient, quick, friendly and professional approach.

You do a great job

Friendly, efficient and welcoming

Always very helpful.

Caroline is so helpful I have booked many cruises with Caroline and always get a first class service

Caroline is always available, happy and ready to help with expert advice.

Absolutely first class service from Caroline. Her service to customers is 'second to none' and she deserves the best possible score for her speedy and reliable attention to customers requests. Many thanks.

I have used the service twice now..... Easy, very efficient, and extremely helpful and flexible. Great service !

Friendly and helpful as always.

There should be an 11 for Caroline.

I have booked holidays for myself and clients with learning disabilities and mental health problems for years Caroline has always been most helpful and very understanding and has always gone above and beyond what we have expected of her. In fact I would say it's more like phoning a friend a nice one that helps me to choose the right holiday that will suit everyone's needs.

Caroline has always been extremely efficient and I have gladly recommended her to various friends.

Caroline has been booking our holidays for some years now and we are always happy with the hellp and advice she gives us

Excellent service, with a personal touch. Always ready to help with everything

Ever courteous, highly efficient-a pleasure to deal with. Caroline will always come up with the answer to my many questions!!. Her price is always competitive and my wife and I are therefore happy to "Carry on Cruising".

I have found Caroline very helpful every time I have booked a holiday with her. Always on the ball and very efficient.

Always reliable and efficient

Very knowledgeable, friendly and professional. We have already recommended Caroline and will continue to do so.

A very efficient service.

Very friendly service, extremely prompt in answering any question I had. Nothing too much trouble.

Very prompt, very helpful - very reassuring and knowledgeable, which is of great assistance when thinking about a big trip with lots of different details to tie together. Thank you Caroline - we will be using you again soon!

Caroline has been extremely helpful and patient with us as it took a little while to reach the point where we were able to commit to a booking.

Caroline, always so helpful and knowledgeable. Thank you

Excellent service and reliable.

Our family has used Carolines business for 19 years. She has always been helpful, understanding and considerate and made the holiday fuss free. We appreciate all she does for us.

I have given Caroline this score because when booking our trip we realised it was going to be difficult but she made all aspects of it easy and kept us informed every step of the way. Going over I felt over what was expected of her. Nothing was too much trouble for her. I have already given her business cards to some friends.

Caroline is always on hand to help whether you are at home planning a trip or abroad already on a trip and need extra help. She always goes the extra mile to make sure she gets you the best holidays and flights for the very best price and always books the most convenient flight times. Cheerful and approachable, after so many years feels like a friend I would trust her judgement and advice implicitly.

Caroline makes booking so easy and she so helpful and friendly. Thank you Travel Counsellors and very well done Caroline

As always, helpful and knowledgeable

Fàbulous service- always use Caroline and recommend her to all our friends and family!

Caroline Howden is a credit to Travel Counsellors.

I have used Travel Counsellors a number of times and Caroline makes everything so easy and her attention to detail, advice and support is fantastic.

Quick, very efficient, and does what she says she will do!

We have used Travel counsellor (Caroline) over 20 years, and found her to be efficient,informative, and really helpful in all we ask, she always goes the "extra mile" we have and will continue to recommend Caroline/Travel counsellors to anyone interested in good service.

We are both extremely happy with our Travel Counsellor Caroline Howden. Caroline has been super efficient and professional, has always been 'on hand', and has given very sound advice based on her vast experience and knowledge. We have just booked our third cruise through Caroline ( in under a year!) Which we believe speaks volumes in itself. We look forward to planning further cruises with Caroline's guidance and have certainly 'got the word out' to friends and family that should they be thinking of booking a cruise, that Caroline should be their first port of call.

Have found her extremely pleasant and is prompt on answering any questions and concerns you may have. Would recommend her to friends who are first time cruisers!

Extremely helpful knowledgeable pleasant I could go on Caroline organised my travel arrangements within 48 hours I received the documents the next day. I would recommend her and have done. Thank you.

I would recommend Caroline Howden to all my friends, she is so good and helps with any thing I need .

I would score a top score every time. Caroline always gives very good service and has done for 10 years .

Thanks for your patience, we got there in the end.

WE HAVE BOOKED LOTS OF CRUISES WITH CAROLINE AND GIVE HER CARDS TO OUR FRIENDS SHE IS VERY HELPFULL IN HER EFFORTS TO FIND THE RIGHT CRUISE FOR US A FIRST CLASS AGENT THANKYOU CAROLINE XX

Caroline is always helpful and informative. Certainly well deserving of a ten.

Booking a holiday break in Madeira could not have been easier. Our requirements for a villa, flights and over-night hotel and car parking could not have been better met. Service was prompt, prfessional and courteous. We will certainly use this company again.

I've always found Caroline to be very helpful & efficient, nothing is too much trouble

Caroline is always so helpful going the extra sea mile!

Caroline always gives a professional and personal service and I have come to regard her as a friend and not just a travel expert to support me on any holidays I choose to take.

She is great

Caroline is wonderful. She is a pleasure to work with and goes the extra mile.

Have previously recommended you to several people and a friend should be contacting you regarding flights and accommodation in Sydney later this year.

So helpful

A friendly and professional service from Caroline, ensured that we were able to select the right holiday for us and we have no hesitation in recommending her first class services.

Caroline's advice and guidance is always reliable, particularly her diligence in securing a good deal. Her personal touch and caring service is always a pleasant experience. Yours faithfully, Ian McMillan.

Caroline is the ultimate professional. Nothing is ever too much trouble - I will continue to recommend her to friends.

Very helpfull we would always recommend

We have always recommended Caroline as long as we have been with her, which is ten years now.

Always reliable and friendly

Carolyn is always a joy to talk to.

Excellent service from start to finish - very smooth, simple. It makes booking a cruise enjoyable rather than having to travel to a high street travel agent and waiting an endless amount of time and then it being pot luck whether the agent is knowledgeable

Caroline is always very helpful.

Very very efficient, great to book a holiday with, gets everything right.

Caroline is very very helpful and reliable and will always go the extra mile. Keeps us up to date and informed. We will always use Caroline.

Caroline always gives great friendly service.

Dealing with Caroline Howden makes life easy. Caroline deals with any bookings or queries efficiently.

Once again booked with confidence through Caroline, first class service as usual and a pleasure to do business with. Highly recommended.

Very efficient as usual.

Always a professional and friendly service from Caroline .

As we have come to expect, Caroline is unfailingly helpful .

Caroline is always helpful and gets back to you quickly with answers to queries.

I have already passed Carolines information and contact numbers to several people over the years that we have been using her excellent service .

Caroline has made all the arrangements for our next three cruises with her usual speed and efficiency leaving us with no problems whatsoever, as usual!

Caroline always goes the extra mile to find the best deal for you, and always has time to build a relationship with you. You never feel you are just another customer.

Many thanks, Caroline. We are always very impressed by the great service you offer us.

Thank you Caroline for all your help and support with our cruise booking and helping with the arrangements for my elderly parents.

Caroline is always there ready to help and take out all the stress and worry when booking or enquiring and nothing is ever too much.

Excellent service

Caroline spends a lot time finding the right holiday for you and nothing is too much trouble for her.

Caroline provides a fantastic service and I have already recommended her to many friends.

Quite amazing service and highly professional

As always Caroline came up trumps and made our last minute booking painless.

Caroline is always ready to help any time of day or evening, including weekends. Booking a holiday with her is so easy as she does everything for you. She is always cheerful and friendly. She's a star!!

Having used Travel Counsellor Caroline Howden for a number of years now I have nothing but praise for the service she has given me. I will no doubt use her services for future cruises which I may take .

I and my late husband have alwayas had the highest regard for Caroline, no one knows as much as she does. I recommed her to my hairdresser who wanted to go to Peru etc for her Silver Wedding and she was thrilled with the arrangements Caroline made. We went on several cruises with Caroline. She is the tops. Dorothy Norris

Caroline feels like an old friend when chatting on the phone while booking a holiday .

Very helpful services provided

Caroline is always responsive to any request or query that we may have. We know from experience that she will secure the best deal for us and is a consummate professional at booking cruises.

First class service - always .

Unbelievable service, unmatchable, thank you.

Very pleased with the service that my wife and I received, thank you Travel Counsellors.

Extremely helpful and informative about the various options my cruise offered.

Caroline Howden is a most competent and professional person. I will continue to use her services while I am travelling and she is in business.

Great speedy service every time. Lots of good advice based on sounnd underlying experience.

Totally reliable as always

Always efficient and pleasant to deal with Very knowledgeable

Top marks for a first class service

Caroline has always been amazingly helpful. I would always book all my cruises with her. Friendl,y, helpful and always there for you even when you are in the middle of a holiday and need help Excellent service.

We have booked with Caroline many times and have always been very, very happy

Used Caroline for many years always very helpful and professional.

Perfect service.Caroline is very friendly,knowledgeable and efficient.I have already recommended her to friends who have had the same experience as me.

Caroline's patience with us first time cruisers, and her vast knowledge was a great help in deciding what cruise to pick. She could answer all our questions relating to cabin size, tipping, meal arrangements etc. Thank you

The service Caroline gives is excellent. She does her utmost best to get you whatever you ask for. She makes me feel comfortable discussing anything to do with our next holiday. This is just one of many reasons I have booked our next Cruise with her again and will always recommend her services to friends and colleagues.

We feel we can always rely on you to make things happen wherever possible and put trust in what info is provided.

Great service

ALWAYS THERE WHEN NEEDED ALWAYS ANSWERS QUESTIONS ASKED AND VERY HELPFULL

Fantastic service every time

Caroline is very nice, very efficient and does things when she says she will do them !

Very helpful and quick at responding to questions

Caroline is always helpful and efficient and am always pleased with her service l

Excellent service as always

So friendly and helpful sorting out our problems.

Excellent travel agent

We were very impressed with the level of personal support and friendliness with the booking of our holiday. We felt very relaxed that you were in complete control, highlighting a highly professional and organised service through your agent Caroline Howden. Many thanks once again.

Caroline is always very helpful and keeps us updated on future cruises

Very good help and support when booking holidays

Very accommodating and aware of our travel needs and wishes

Helpful friendly service so far - would like to complete the trip before commenting further as it is my first time with you!

Outstanding personal service, Caroline is always prompt and efficient with dealing with any enquiries Wonderful Travel Expert Thank you Caroline

As usual, helpful and knowledgeable. It is particularly helpful to get documents printed off!

Excellent service always.

Excellent service, friendly, helpful and knowledgeable.

Caroline is so helpful. I can book my holiday knowing that everything will be done properly. Well done travel council ours and thank you Caroline.

Caroline has always been really helpful when booking holidays with good advice and is quick to respond to any queries that we have put to her.

Great and cheerful service

HAVE IN THE PAST RECOMMENDED RECOMMENDED ESPECIALLY YOURSELF, FOR THE EXPERTISE, KNOWLEDGE AND FRIENDLENESS THAT YOU OFFER.

I have already recommended Caroline to several friends, many if whom now use her services, and have further recommended her to others.

Caroline was really helpful and willing - also was able to make our dealings more personal by her own personal experiences of Australia which was nice.

Love the personal service more like a family friend top notch xxx

Always understanding helpful.Caroline always has a solution to any problem however bizare.

Caroline always goes the extra mile in the way of service

Always a helpful top class service!

What is great is that you are always available and come back to us straight away. We know that you will give us the best advice.

Caroline is always so friendly and helpful.That's why we will continue to use her expertise and to recommend her to friends and family.

We have been delighted with all the help and the speed at which our queries have been answered.

Always helpful and efficient

Caroline was very courteous and professional in the way our call was handled and showed great depth of knowledge of the product.

Very prompt, personal service which ensured that I ordered the holiday that suited my needs .

Caroline is always superb, friendly and reliable - that's why we use her .

We have always had excellent, efficient, friendly service from Caroline. Even when we are abroad and have had a problem Caroline is always available to help in any way she can.

Caroline was great when putting together our honeymoon, I must have asked for 20 quotes and each time the response was quick and detailed. I will definitely recommend Caroline to family and friends.