Caroline Howden

I'm based in

New Milton

It's Nice To Meet You

Thank you for visiting my personal webpage at Travel Counsellors. I joined Travel Counsellors in January 2002, having been lucky enough to work within various aspects of the travel business for over 40 years. This has given me a wealth of experience and has allowed me to travel extensively worldwide.

I am a cruise specialist - prior to joining Travel Counsellors I spent the previous 12 years with P&O and Princess Cruises as a sales manager. I have been fortunate to cruise to many areas of the world including the Caribbean, Alaska, Baltic Capitals, Iceland, Norwegian Fjords, Canary Islands and most of the Mediterranean. Cruising is even more popular now and offers a great holiday for everyone; singles, couples and families - there is a cruise out there to suit you everyone.
My job is to find that cruise that is just right for you. That is right in terms of the ship, the cruise line, the destination and duration and of course at a budget to suit you - I will only offer you and cruise that fits what you want to do rather than sell you a particular cruise line just because we work with them.
In fact we work with a huge variety of river and ocean cruise lines big and small, not just the cruise lines everyone has heard of but also the more specialist lines with smaller ships or expedition ships to Antarctica, the Amazon, Galapagos Islands, Svalbard along with Norway and the Artic.

Travel Counsellors are an truly independent travel agency - we can offer you outstanding financial protection.
With us it is personal, we care about our customers, we don't just take the booking and move on, we are here to look after the booking throughout the whole process including completing the online check in procedure and then print and post your travel documents. I am not the internet, I am so much better than that, I do have 24 hours access to all the up to date booking systems, I may not be the cheapest nor would I want to be, the value is me and what I and Travel Counsellors will add to your booking and the whole booking experience.
Read what my customers have said about me and the service I offer.

Working from my home in the New Forest means I give you my undivided attention offering you exceptional customer service. I am available at a time to suit you including evenings and weekends. If you would like to receive regular updates of current cruise offers and cruise news please forward your email address via the above link. You can also find me on Facebook, I have a Facebook business page - look for Caroline Howden Travel Counsellors Cruise Specialist

Since joining Travel Counsellors in 2002 I am honoured to have won the 'Best Cruise' award at our annual conference 9 times, the most recent in 2015. I am also a Gold Travel Counsellor, one of only 170 in the UK. This award recognises high levels of sales each year.

Alongside the cruises I have book I also book holidays to Australia, Florida, Cuba, South Africa and Safaris, New York, Thailand, Mauritius, Canary Islands, Cottages in France and the UK, China and Canada as well as flights to Australia, Dubai as well as various hotels worldwide. I also have the ability to create cruise and stay packages by combining, a flight, cruise, hotel and transfers - to tailor the package to you and your requirements.

I look forward to hearing from you and to be able to arrange your next holiday.

Kind Regards
Caroline

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Explore my guides and blogs

Virgin Voyages

Virgin Voyages

I was invited to spend time onboard a Virgin Voyage on a 5 night trip from Portsmouth earlier this month, visiting Amsterdam and Bruges. This was a new experience for me, I had heard a lot about the newish cruise brand, Virgin burst on the the cruising scene amid much publicity. Virgin were always going to do cruise their way. No set meal times, no dress code, no key cards, passengers are Sailors,

18 Sept 2024 3   min read

Aurora to the Norwegian Fjords

Aurora to the Norwegian Fjords

I have recently returned from my onw holiday with P&O Cruises onboard Aurora. I left Southampton for a 12 night Fjords cruise with 9 days of ports and scenic cruising and 3 days at sea. We were lucky with smooth seas on the way to and from Norway and sunshine whilst we were there. Aurora is one of the 2 smaller adult only ships P&O have, Aurora sails from Southampton all year round, a wide choice

09 Aug 2024 2   min read

Queen Anne Ship Visit

Queen Anne Ship Visit

Yesterday I was in Southampton having been invited to spend a few hours onboard Queen Anne Cunard’s newest addition to the fleet, increasing the fleet to 4. Queen Anne joins fellow Queens Victoria, Elizabeth and Queen Mary 2. Queen Anne is the 249th ship to sail under the Cunard flag and the first new ship for 14 years. Queen Anne is a large modern spacious ship, 113,000 tonnes with a maximum capa

10 Jun 2024 3   min read

Brand New Ship Explora 1

Brand New Ship Explora 1

So what can I say about the ship I saw yesterday, this was a last minute opportunity to see the new ship and a different cruising concept. Explora 1. Explora Journeys are all about being at one with the Ocean, they aim to create an ‘Ocean State of Mind’ to enjoy a fantastic space ratio of 1.25 crew called hosts onboard to the guest. Only 925 guests on a 64,000 ton ships, lots of space onboard to e

31 Jul 2023 2   min read

Ship visit to P&O Cruises Arvia

Ship visit to P&O Cruises Arvia

I took the chance to spend some time onboard Arvia P&O Cruises newest ship when she was in Southampton. When we arrived passengers were leaving after having enjoyed a 14 night Mediterranean cruise - lots of coaches ready to take people home and cars being collected. You are soon impressed by the size of Arvia she and her sister ship Iona are large modern ships, when full Arvia can carry 5200 guest

12 Jun 2023 1   min read

Oceania Vista May 2023

Oceania Vista May 2023

I was recently invited to spend 3 nights on a special preview cruise onboard Oceania Vista - Oceania Cruises newest ship. We joined in Genoa Italy and travelled to Rome stopping at Monte Carlo and Livorno. Oceania Vista is a beautiful ship, 67,000 tonnes with only 1200 passengers onboard, this means plenty of space to enjoy. The feeling onboard is all about subtle intimate luxury, subdued decor.

30 May 2023 2   min read

Seabourn Ovation

Seabourn Ovation

I was lucky enough to be invited to spend time onboard Seabourn Ovation during a rare visit to Portsmouth, the visit started in the rain but soon brighten up. Seabourn Cruises have 5 ships, Ovation, Quest, Encore Sojourn and Odyssey and 2 outstanding Expeditions ships, All smaller ships carrying up to 600 passengers. Lovely friendly warm atmosphere onboard, happy smiley staff on hand to help and l

04 Oct 2022 3   min read

Azamara Ship Visit

Azamara Ship Visit

I was lucky enough to be invited to spend time onboard Azamara Quest during a rare visit to Southampton, the sun was shining which was a bonus. Azamara Cruises have 4 ships, Quest, Onward, Pursuit and Beyond. All smaller ships carrying up to 700 passengers. Lovely friendly warm atmosphere onboard, happy smiley staff on hand to help and look after you. Quest has a number of public rooms, all beauti

30 Sept 2022 2   min read

Celebrity Beyond

Celebrity Beyond

I have recently returned from a 2 night stay onboard Celebrity Cruises newest ship Celebrity Beyond, this is the 3rd ship in the Edge class, Edge, Apex and Beyond with 2 more on order. We left Southampton for some time at sea, we were blessed with sunshine on our sea day which let the ship shine. Large modern spacious ship, beautifully designed, quirky art work around every corner. The interior de

26 Apr 2022 2   min read

Iona - 7  night Northern Europe Cruise

Iona - 7 night Northern Europe Cruise

I have recently returned from a 7-night Northern Europe cruise onboard Iona P&O Cruises newest ship. I had been on Iona for 2 nights prior to her maiden cruise in August 21, this was a golden opportunity to see how the cruise operates in the ever-changing covid travel world we are all in. I wanted to go through the pre departure checks that my customers go through. I embarked at Southampton, arriv

07 Jan 2022 5   min read

6 star cruising for the weekend!

6 star cruising for the weekend!

I was lucky enough to be invited to spend a few nights on board Regent Seven Seas newest ship Splendor. I along with a small group of Travel Counsellors travelled to Ancona Italy where she was built, onto Dubrovnik for some time ashore, a fabulous day at sea in the sunshine and then ending in Rome where sadly we had to leave to come home. This time on board gave us the opportunity to explore the

07 Feb 2020 3   min read

Sapphire Princess ship visit.

Sapphire Princess ship visit.

Today I was lucky enough to be part of a group of Travel Counsellors able to spend some time on board Sapphire Princess, one of the growing fleet of Princess Cruises, 2 more join over the next 2 years Sky and Enchanted Princess. As the few photos I hope show, Sapphire Princess is a large modern spacious stylish ship. As you would expect as well as a range of cabin grades to suit all budgets and t

31 Aug 2019 2   min read

Vasco Da Gama ship visit.

Vasco Da Gama ship visit.

I was invited to spend time on board a ship which is part of the Cruise and Maritime fleet, this was Vasco Da Gama, their latest ship to join their growing fleet. We were able to be on board for a few hours to have a good look around this 55,000 tonne ships carrying 1200 passengers, 9 passenger decks, accessed by stairs and lifts. I was particularly impressed with the style and design of the pub

28 Aug 2019 3   min read

Celebrity Edge

Celebrity Edge

I was lucky enough to be amongst a group of Travel Counsellors invited to spend two nights onboard this newest addition to the Celebrity Cruises fleet during her maiden call into Southampton in May. What can I tell you about Celebrity Edge - she was launched in November 2018 with 2900 guests at 129,500 tons. Multiple dining venues offering you a wide range of places to eat - anything from a ligh

17 May 2019 3   min read

P&O Cruise Ship Azura

P&O Cruise Ship Azura

These are a few photographs taken whilst onboard Azura.

28 Jun 2018 1   min read

Azura Baltic Capitals Trip - June 2018

Azura Baltic Capitals Trip - June 2018

I have recently returned from my own holiday. This time I chose to travel with P&O Cruises on their ship Azura. I picked a 14-night Baltic Capitals cruise from Southampton. 14 nights onboard with only 5 sea days meant lots of ports to explore - Travelmunde Germany, Helsinki Finland, St Petersburg Russia (1 night and 2 days), Tallinn Estonia, Stockholm Sweden, Copenhagen and Skagen Denmark. A lot t

27 Jun 2018 3   min read

Holiday to Majorca

Holiday to Majorca

I have recently returned from my own holiday to Majorca, I have been in the travel business many years but have never managed to get to this popular Mediterranean island. For the first part of the week I was lucky enough to stay at the stunning La Residencia hotel up in the mountain village of Deia. This property used to be owned by Richard Branson, it is now a 67-suite hotel part of the Belmon

30 Sept 2017 2   min read

Silver Muse - Southampton

Silver Muse - Southampton

I was lucky enough to be part of a small group of Travel Counsellors invited to spend some time onboard Silversea's newest ship Silver Muse. It is rare for one of their special ships to come into the UK. They do sail from Tower Bridge in London sometimes so this was a rare opportunity to see the ship in Southampton. Silversea are a luxury brand, they do luxury in a discreet understated way. The

12 Sept 2017 2   min read

Holland America Trip - Koningdam Amsterdam 2-3 September 2017

Holland America Trip - Koningdam Amsterdam 2-3 September 2017

I was lucky enough to be amongst a small group of Travel Counsellors invited to see Holland America's newest ship Ms Koningsdam whilst she was in Amsterdam. Our hosts looked after us very well, treating us to a sightseeing tour as well as an evening dinner cruise also the many canals that Amsterdam is famous for. The ship arrived early in the morning next door to our hotel. A very impressive

04 Sept 2017 2   min read

Regent Seven Seas Explorer - ship visit Southampton.

Regent Seven Seas Explorer - ship visit Southampton.

I was lucky enough to be invited along with a group of fellow Travel Counsellors to spend some time onboard Regent Seven Seas newest and most luxurious ship Regent Seven Seas Explorer. We had a glorious sunny day in Southampton, the best way to see a ship. Explorer is a 56,000 tonnes but only carries 750 passengers all in balcony suites, this means plenty of space to enjoy this beautiful shi

26 Jul 2017 3   min read

Queen Mary 2 - ship visit

Queen Mary 2 - ship visit

I was lucky enough to be invited in a small group of specialist cruise agents to spent time onboard Cunard's flag ship Queen Mary 2 on a grey July day in Southampton. We were particularly fortunate to be able to see both Queens and Princess Grill cabins. Queen Mary 2 has recently had a major refit or Re Mastering as Cunard call it. You can see the improvements that have been made, the ship i

22 Jul 2017 2   min read

Scenic River Cruise - Budapest to Vienna

Scenic River Cruise - Budapest to Vienna

I have recently returned from a short trip hosted by Scenic River Cruises. I was away with other Gold Travel Counsellors on a celebratory long weekend. We flew to Budapest to join Scenic Jewel, one of Scenic's fleet of Space Ships. These are beautifully well appointed ships, up to 170 passengers, three decks, two restaurants and a spacious lounge and open air sun deck area plus a small spa.

26 Oct 2016 3   min read

P&O Cruise - Azura June 2016

P&O Cruise - Azura June 2016

I have just returned from my own holiday on board P&O Cruises ship Azura. I left Southampton on 19 June for a two week trip calling at Belfast, Stornoway, Reykyavik, Akureyi, Isafjordur, Lerwick and Kirkwall - so a real variety and it included five maiden calls for Azura. A very different itinerary and it was this that attracted me to this trip. Check in was very smooth. We had a check in ti

06 Jul 2016 2   min read

Harmony Of The Seas - New Royal Caribbean Ship

Harmony Of The Seas - New Royal Caribbean Ship

WOW! This is how you would describe Harmony of the Seas, what an amazing looking ship. There is no getting away from the fact that the ship is huge, some may say too big. This ship is very cleverly designed, there are numerous places for you to go onboard and spend time onboard, various bars and lounges, many different places to eat or spend time in the lovely spa or get active in the gym. You c

24 May 2016 2   min read

Gold Weekend Tenerife September 2015

Gold Weekend Tenerife September 2015

Over the weekend of 25-28 September myself and a great group of fellow Gold Travel Counsellors went over to Tenerife for our Gold Weekend, this is a Thank You for doing well doing the year. Many of the company directors and head office staff joined us as well as supplier partners - Royal Caribbean, Celebrity Cruises, P&O Cruises and Cunard. We stayed at the lovely Bahia del Duque Hotel in Costa A

04 Oct 2015 2   min read

Anthem of the Seas - April 2015

Anthem of the Seas - April 2015

I was one of 60 Travel Counsellors selected to spend 2 days onboard Royal Caribbean Cruise Lines's brand new ship Anthem of the Seas. This ship is certainly big at 168,000 tonnes and a maximum capacity of 4180, having said that the design is very clever meaning there are numerous places on board you can go to spend some time other than the obvious sunbathing. The interior design is beautifully

23 Apr 2015 3   min read

Britannia Visit March 2016

Britannia Visit March 2016

Last week I was lucky enough to be able to spend 2 nights onboard the latest addition to the P&O Cruises fleet. Britannia is certainly a very impressive ship, the huge version of the Union Jack along the ships means she will not be missed in port. This ship has been designed by a leading hotel designer and that shows, she is sleek, smart and modern. Traditional features such as the Crows Nest

16 Mar 2015 2   min read

Ventura - Mini Cruise

Ventura - Mini Cruise

I was lucky enough to travel on Ventura on one of her two night mini cruises. I had seen Ventura before when she was first launched. As she’ recently had a refit I was keen to see what had changed. The whole embarkation process was easy and quick, so in no time at all we were on-board and found our balcony cabin on lido deck. On-board there are maps to help you navigate the ship, failing that t

22 Sept 2013 2   min read

Celebrity Eclipse Ship Visit August 2013

Celebrity Eclipse Ship Visit August 2013

I was lucky to be invited to join a small group of agents to spend time on the Celebrity Eclipse ship and even on a rainy day in Southampton, she was an remarkable sight. All the staff we met were very welcoming, friendly and always smiling. Eclipse is part of the Solstice Class that Celebrity Cruises first introduced in 2008 with the launch of Celebrity Solstice. This was then followed by Equi

18 Aug 2013 3   min read

Royal Princess

Royal Princess

On June 8th I was part of a small group of Travel Counsellors who had been invited to a special travel agents event on board Princess Cruises’ newest ship Royal Princess. Royal Princess was in Southampton for a few days prior to her naming ceremony when The Duchess of Cambridge will be officially named as the ship's godmother. If you are a regular with Princess Cruises you will straight away re

14 Jun 2013 3   min read

What my customers say

Excellent service. Always goes that extra mile to ensure you have a problem free vacation!!

David Rybowski

PRESTON

We have been using Caroline for a few years now. We would not use anyone else. We highly recommend Caroline is always stress free.

Jenny Fay

CHRISTCHURCH

Caroline is always super efficient in getting quotes and then organising the quoted holiday for us. - Thankyou

Jennifer Hynan

Swanage

Caroline Howden is a true professional. Always attends to all the important details that make the holiday run smoothly .

Richard and Jackie Colman

CHIPPENHAM

Hi Caroline I would happily give you 110. and I regularly reccomend you to other people. I think your service is fantastic Ken

Kenneth Ingleson

LYMINGTON

Very helpful and gave alternatives I had not considered

Carole Bagshaw

Hampshire

Confident, experienced with a breadth of knowledge of what is possible within the brief; an excellent communicator with an appreciation of ‘special’ needs and a willingness to extend beyond basic requests and suggest alternatives. Thank you so much.

Patricia Jennings

Chester

Caroline is always very informative, looking for alternatives and accomodating to change. We have booked many holidays with her and looking forward to our next adventure over the coming months!

Sabrina Curson

LEEDS

Caroline always tries to understand what I / we want most and does her best to accommodate that. Provides a great liaison between us and the cruise line and is enjoyable to talk to.

Martin Lane

KIDWELLY

We've used Caroline for years and have recommended her to numerous family and friends

Sarah Drury

Somerset

She is so helpful and nothing is to much trouble.

George Milligan

Hawick

Caroline has always been, and continues to be, our families first port of call when considering cruising. Her wealth of knowledge and attention to detail makes our decision making process very simple.

Victor Frederick Smith

RUGBY

Caroline always responds speedily to any enquiry you make. She is very experienced and knowledgeable about cruises, hotel stays, flights and resorts. Nothing is too much trouble. She is as efficient as she us personable.

Anne Probin

Somerset

Really prompt service. Excellent communication

Margaret Abbott

Isle of Wight

Caroline is friendly and so helpful she goes way above and beyond

Nicola Aylott

WORTHING

Already have, Caroline really knows the travel industry.

David Little

Oxford

Thank you Caroline, quick response and all information we required, easy to book and pay deposit.

Janet Love

PLYMOUTH

Thank you Caroline!!! Superb service as always. We’ve booked through you for over 20 years I believe!!!

Ian McDonald

Bournemouth

Always use Caroline then we know everything is going to be ok

Nigel Wharton

BANBURY

Caroline always provides a great service hence the repeat business

Louise Clarke

Southampton

Provides an excellent service in a genuinely friendly manner.

John Kemp

PINNER

I always do. Caroline is always so helpful

Michelle Harding

Tarporley

Caroline could not have been more helpful with sorting out a cruise for a family celebration and came back with answers to questions almost instantly.

Patricia Bennett

Norfolk

I would recommend Caroline to any of our friends 100 %. She caters for all our needs the best way she possibly can and answers each and every one of our queries always .

Yvonne Harris

SANDOWN

Caroline impressed us with her professional approach to sorting our holiday and the advice she gave us. It was an excellent experience especially as we were needing supported travel. All done with no stress on our part. We will use you again and recommend you to others. Thank you Caroline.

Janet Pryor

Winchester

Caroline takes the time to keep in touch with her customers and get to know their preferences.

Helen Buckley

Isle of Wight

We have been using the services of Caroline for six years now. Caroline's customer service is second to none. I won't use anyone else.

Patricia Webb

GOSPORT

Helpful, friendly and always quick response. And great knowledge of the cruise world!

Molly Wallis

LONDON

Cruise with Caroline! Caroline is our go to for cruising. Great depth of experience and knowledge in this field. Above all great patience with people and always obliging.

Joan Handley

HAVANT

Cruise with Caroline! Caroline is our go to for cruising. Great depth of experience and knowledge in this field. Above all great patience with people and always obliging.

Joan Handley

HAVANT

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Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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