Based in Mold

Carolyn McNally

It's Nice To Meet You

Hi and Welcome

My name is Carolyn McNally and I live in Flintshire, North Wales with my husband John and my two children Christopher and Laura. I have over 15 years experience in customer service and have a passion for travel.

I joined Travel Counsellors in 2007.

My aim as a Travel Counsellor is to find you that perfect holiday at the best possible price. We are a completely independent company which helps me to do just that, especially as I can benefit from the buying power of being part of Travel Counsellors.

I have award winning technology at my fingertips which allows me to search through a huge range of travel possibilities and hopefully find you exactly what you are looking for. Whether it is a round a world cruise, a weekend break, a ski holiday or a family trip to Florida. I will find it for you!

I love to travel myself and have been lucky enough to visit some beautiful destinations. I am also a Disney specialist and can advise you on all the best theme park attractions. If you are planning a trip to Florida, please give me a call and I will make sure you don’t miss anything. I will also ensure I source the right hotel for you so you're close to all the attractions which are important to you.

Above all I pride myself on providing excellent customer service and I aim to make booking your next holiday a hassle free pleasurable experience. As I am based at home I am available outside normal office hours so you can call me at a time that suits you. Added to this is the fact that every penny you spend with me is safe thanks to ATOL and our unique financial trust which offers the best protection in the business.

So wherever it is that you would next like to visit, give me a call, I am here to help and will do my best to find you your perfect holiday.

Best wishes



Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Med Cruise on the Ventura!

07 October 2010

What can I say? Fantastic!!! This was our first family cruise but will most certainly not be the last. Everything about this trip was perfect, from the quality of food and the exceptional service given by the staff to the entertainment that was on offer. We chose to depart from Southampton and drove there the night before and stayed overnight at the Devere hotel which is 5 minutes drive away from the port. This was perfect for an overnight stay, the staff were excellent and they organised transfers to and from the port for us. Everything ran so smoothly. This continued once on board, the ship is amazing and it takes a while to find your way around. It was spotlessly clean and a feeling of real luxury. Our cases were delivered to our cabins within half an hour and our cabin steward was there to meet us. Nevis was fantastic and catered to our every need. We chose a balcony cabin and I would say to anyone thinking of cruising that it is well worth the extra cost as it was simply delightful to sit on your balcony first thing in the morning with a cup of coffee and in the evening with a glass of wine as we sailed out of the port. Our itinerary was Vigo, Lisbon, La Rochelle and Brest. I really enjoyed each destination but La Rochelle was my favourite as it was beautiful and the local people were so friendly and welcoming. Whatever Itinerary you choose you will not be disappointed as there is so much going on onboard. We chose the Freedom dining option as we were not restricted to any times. We never had to wait more than 20 minutes for a table and we travelled in the middle of the school holidays! The standard of food was first class and the service in the dining rooms was fantastic. The main restaurant was the Cinnamon and it was beautiful! It was also really nice to see everyone so smartly dressed. The choice of dining throughout the day was excellent the Waterside and Frankies Grill were are favourites, between the two there was something for everyone. The entertainment on offer was really good from pub quiz's to comedians, tribute acts, themed discos, vocalists, films to mention a few! The price of drinks was so reasonable and not what we expected at all, as too was the gift shops. Overall it was fantastic the only downside was that we only booked 1 week! Take a look at my snaps. x

Perfect Paphos!

07 October 2010

Cyprus had been on my to do list for a long time and we finally got to visit this year! I think May is a perfect time to go, the weather was lovely and the resort although busy was not crowded and we found this at the hotel too. Plenty of room around the very large pool! We stayed at the Avanti Village and would recommend it to my customers. The apartment was large and very clean great for families. It has a sister hotel the Avanti Hotel and you can choose a flexi dine option which means you can upgrade from Bed & Breakfast to Half Board for part of your holiday. This really suited us as we got to eat at the hotel which was great but we also had chance to sample food at the local restaurants. The resort itself was really pretty and the choice of restaurants was vast, we dined at The Rib Shack which was 5 minutes walk from the hotel and Fat Mamas which was a 20 minute walk into the resort center. Food was delicious in both! Fat Mamas offer entertainment whilst you dine with the staff busting into song every 10 minutes! There are lots of water sports and boat trips on offer along Paphos beach and many shops to browse in. We also took a trip on a funbus! Georges Fun Bus (ranked number 1 on trip advisor) It was an absolutely brilliant day. I wouldn't want to tell you too much about it as it would ruin the surprise but would encourage anyone who is visiting paphos to book yourself on this trip. The day ends with a barbecue on the beach and the food cooked by George himself was gorgeous! I would recommend Paphos to everyone, we truly enjoyed every minute, we will definitely return! Take a look at my holiday snaps. xx

Fantastic Florida!

17 May 2009

We decided to book two weeks in Orlando and keep it a secret from the children until the night before. I cannot describe the looks on their faces when we said "No school tomorrow, we are off to Florida!" We stayed in a beautiful villa in Highgate Park which is situated approx 10 minutes from Disney. We had bought all our theme park tickets before we went as the prices are much better if bought in the UK. We had planned something for almost everyday which is quite a lot to pack in and we could have really done with three weeks so we could have a few days just relaxing in between the Theme Parks. We visited all the Disney Parks - Magic Kingdom, Epcot, Hollywood Studios and Blizzard Beach. They are all fantastic. Some of our favourite attractions were in Hollwood Studios - The Tower of Terror - a heartpumping adventure where you are sitting in an old hotel lift which breaks down and sends you plummeting down 13 floors into the dark emptiness of the twilight zone! Another was the Rock & Rollercoaster in which the rock band Aerosmith invite you along for the ride in their super stretch limo. This ride goes from 0 - 60 mph in 2.4 seconds! Then you are thrown into the darkness whilst the music is pumping. The "Dude looks like a lady" song was very fitting considering how loud my husband was screaming! Also in Hollywood Studios was the new attraction - The American Idol Experience where you get to be an audience member for a real live show! Three contestants are brave enough to perform in the hopes of getting through to the final and the audience decide their fate by voting on their key pads. We also visited Universal Studios and Islands of Adventure, here you can experience the Hulk Coaster which I have to admit I was not brave enough to go on. You'll see what I mean when you visit yourself, my 10 year old daughter Laura however is a rollercoasting maniac and went on this ride dragging my husband John along. They both said it was fantastic and couldn't decide which was the best between this and the Duelling Dragons ride which is also in Islands of Adventure. In Universal the fantastic Simpsons Ride is a simulator ride which sends you into the prime time cartoon. The Evil Side Show Bob captures your vehicle which you are sharing with the Simpson family. The day is saved by the most unlikely member of the Simpson Family. We all loved this ride and I'm sure you will too! Sea World and Busch Gardens are my personal favourites as you get up close and personal with some of the most beautiful creatures of the sea and the jungle. The Shamu Show at Sea World really is out of this world but be warned - if you are daft enough to sit in the soak zone - you really DO get soaked! At Busch Gardens we experienced a real safari trip called the Rhino Rally which changes into the Rhino Raft. Have a look at my pictures to see some of the fantastic animals we were lucky enough to see. My favourite picture being a little Turtle sitting on top of a big old crocodile's head. I think he thought this was the safest place to stay! All the waterparks were fantastic but my favourite was the newest called Aquatica, the lazy river wasn't so lazy there as the current was really strong and you need all your strength to get out. Wet 'n' Wild has a great family slide called "Disco H2O" - you all sit together in a raft and plummet into the darkness where the disco begins but then you are swirled around and sucked down a plughole and shot out the other side! Great fun! In the evening we ate out most nights and tried quite a few restaurants along the 192 highway off the Interstate 4. Our outright favourite was The LongHorn SteakHouse, I would definitely recommend you visit if you can. Overall a family holiday of a lifetime and our definite favourite holiday so far!

Family Holiday in La Manga, Spain

11 September 2008

We stayed at Hyatt Los Lomas Village in La Manga for one week during this years school holidays and surprisingly there was plenty of room around the lovely pool. This was our first visit to La Manga and if you are staying in this resort I would definitely recommend car hire as it is a little bit away from the beach, supermarkets, shops etc. It was a little different from other hotels we have stayed as we booked on a half board basis an expected to go to the same dining room each evening but you are based in what I would describe as a little village which has various restaurants within it. So you decide in the morning where you would like to dine and call to make a reservation. Our two favourites were the Italian and the Indian. Once at the restaurant you are seated and it is waiter service. There was a lot of choice on the menu and we were really impressed with the standard of food served. We were also able to make use some of the facilities at the Hyatt Regency Hotel which is approx five minutes drive away. We enrolled our children into the football academy and the dance academy which they throughly enjoyed, I would definitely recommend you pre book these as places were limited. We drove into La Manga during the day and traffic was very busy but once we found somewhere to park we strolled in and out of the various souvenir shops and stopped for lunch in a typically Spanish restaurant which was lovely. There were various restaurants to choose from amonst the shops along this strip. On the opposite side of the road hidden behind the hotels was a golden sandy beach but as it was the middle of the day we didn't risk sunbathing. We also spotted some lovely golf courses whilst we were there and my husband is planning to return for a golfing trip later this year with his golfing buddies. I would definitely return to Los Lomas in La Manga as it was really relaxing and quiet, considering that we went during the school holidays. Plus it is only just over 2 hours plane journey from Manchester - which is great when you have children with you.

Beach lovers paradise- Fuerteventura

20 May 2008

This is not the first time we have visited this beautiful island and we returned because the beaches are spectacular. We have visited all of the Canary Islands and Fuerteventura is the quieter island, it has desert like scenery and enjoys a warm climate which is cooled by Atlantic breezes. On this occasion we stayed in Corralejo on the northern tip of the island, it is bordered by a long golden sand beach and also has a sprinkling of small beaches. The town has expanded to accommodate a selection of shops, cafes bars and great restaurants; the locally caught fresh fish is both delicious and inexpensive. We stayed at the Atlantis Fuerteventura Suite Resort on a self catering basis as we wanted to sample the delicious food at the local restaurants and we were not disappointed. The hotel was situated about 5 minutes drive from both the town and the beach and as we had hired a car for the week this was ideal. We chose a superior junior suite which was a great size and accommodates a family of four easily. Most of our days we spent at the beach, the children had body boards and had a great time riding the waves. The beaches are beautiful and the waters are crystal clear but if, like us, you enjoy a stroll along the beach be prepared that there are nudist areas. Laura, my nine year old daughter got quite a fright! We also visited the waterpark during our stay and having visited Florida I thought it may have been a disappointment for the children, but we were pleasantly surprised as it had lots for children of all ages. They also have shows on at certain times during the day which is great because you get to relax for a while. We had a great day, it was really well supervised and as it wasn't peak season there were no queues and plenty of sunbeds. To sum up, with mile upon mile of untouched sandy beaches, Fuerteventura is ideal for families looking for tranquillity and relaxation.

My customer stories

Sent by Michael Fryer

My wife and I have booked Holidays and flights with Carolyn over many years now and have recommended her to friends who have also booked flights and Holidays. I have led large tours abroad, the last being a tour of 47 to Israel earlier this month and we all booked flights and Insurance through Carolyn. I want anyone thinking about booking through Carolyn to know that she is absolutely brilliant at her job and you will not be disappointed with her advice and support. There is no one more reliable and professional and you will have no worries whatsoever with your bookings. She brings a personal touch to all that she does and it is clear that she does so because she wants to make sure that we all have the best possible problem free holiday. I can't recommend Carolyn enough to you. Booking your time away with Carolyn is easy and you wont regret it. I know I sound like a marketing agent, but I am not, I am just so grateful that I have found someone who is wonderful to work with , so professional and caring and who you can contact knowing that whatever she will get back to you and sort out all the detail of your trip making it problem free. Michael S Fryer

Sent by Lee Rowlinson

Fantastic service.

Sent by John Griffiths

I have always found my Travel Counsellor Carolyn Mcnally to be superb and she always offers a friendly, efficient, professional service which is second to none. As a result of the continued great service, I always recommend Carolyn to my friends and family, in fact, my parents have just booked a holiday to Egypt as a result of my recommendation. I have been in the customer service industry for many years and Carolyn is a credit to deal with.

Sent by Joan Stakounis

Carolyn is excellent - she is very helpful and patient. She gives us the benefit of her knowledge and experience but allows us to make our own minds up! We have used her many times now and will continue to do so.

Sent by Albert Fellowes

Carolyn was a great help to me especially recommending hotels and trying to keep the cost down for a family of five. She also saved the day when she had to change the hotel that I had given to her myself when I found out it might not have suited.

Sent by Siwan Williams

Carolyn provided us with the best honeymoon we could have wished for, she organised every little detail and I knew we didnt have to worry about anything. She was fab and I will be telling everyone how helpful and great she has been. BIG thanks Carolyn.

Sent by Robert Bracey

We've booked a couple of trips through Carolyn. Nothing is too much trouble for her. Things have changed that Carolyn has dealt with with the minimum of fuss. She has taken the stress out of the changes meaning we've had great holidays. I would recommend Carolyn highly.

Sent by Brian Sherwood

Excellent service, no hesitation in any recommendations. Thanks again Brian.

Sent by Stacey McKenzie

Carolyn consistantly goes above and beyond the call of duty for all of our trips. In total now we have booked 9 (I think) holidays through her and would not hesitate to recommend her great service. This year alone a friend from my work booked a Med cruise and my cousins have booked Disneyland Paris through Carolyn for their daughters 4th birthday based on our recommendation. A true star who is essential when booking holidays! Always on hand to add that special finishing touch and first class service which many others simply can not even come close to. Thanks as always Carolyn!

Sent by Michele Neilson

Booking through Carolyn always makes us feel very reassured that everything is in safe hands. She always goes that extra mile and attends to every detail. Nothing is too much trouble and you know that when booking, everything will be right.

Sent by Pauline Walker

Carolyn is fantastic, nothing is too much trouble.

Sent by Stacey Buchan

Carolyn never fails to impress us. Our holidays are always organized with the highest degree of care and attention to detail, nothing is too much trouble. We have booked numerous holidays through Carolyn and would not hesitate to recommend her, we tell all our friends about her excellent service. We have been to Florida on more than 3 occasions using her connections, New York, Dubai and we have booked our honeymoon to the Maldives in June. Definitely an asset when traveling! Stacey and Scott

Sent by Lorraine Cross

Carolyn was recommended through a friend, and organised a recent holiday to Cuba for us. She arranged all the transport in between locations, which would be almost impossible to do yourself and everything went without a hitch. We will definitely be using Carolyn again

Sent by Ann Harkins

I have used Carolyn's services many times over a number of years now & can't praise her enough. She is very customer focussed, extremely efficient, with nothing being too much trouble for her. I have recommended her to a number of friends & colleagues who have all used her services & found them excellent too.

Sent by Ian and Jan Masson

Once again Carolyn has provided us with and excellent taylor made holiday, allowing us to indulge our interest in geology. Planning for the trip, flights, accommodation ,excursions lived up to or exceeded our expectations and all at a competitive price.

Sent by Stuart Gray

Carolyn has been excellent to deal with, always happy to help and nothing is ever a problem. I would recommend her to anyone looking to book a holiday, in the knowledge everything is taken care of to an extremely high standard.

Sent by Victoria Bury

Carolyn found us a fantastic honeymoon, she has been very helpful and made the whole process very easy, her cheerful professionalism was a joy to behold! I would have no hesitation in recommending Carolyn, in fact I have done so already!

Sent by Robert Bracey

Carolyn organised travel for 15 of us to New York. She came up against a few obstacles one of which was the airline cancelling the flight from Manchester we were booked on. She sorted out another flight with the minimum of fuss and advised me of everything that was going on so I wasn't left in the dark. Carolyn also contacted several hotels within our budget range and sorted out the transfer from the airport to the hotel. We had a brilliant time in New York because of all her hard work.

Sent by Olive Faulkner

Carolyn always gives 100%. She is always cheerful, obliging, professional and goes the extra mile to make my holidays stress free. Last year she even handled a complaint I had with the airline and was able to obtain a more than satisfactory result. If Carolyn has booked your holiday nothing will be left to chance - her name is her guarantee!

Sent by Cheryl Rigby

I have contacted Carolyn on several occasions with holiday enquiries, prices etc. She is always friendly, very helpful and comes back in a timely manner. I trust her judgement and expertise, in fact our summer holiday to Orlando in August 2009. Carolyn sorted our flights out and got us an excellent price! She works hard and clearly loves what she does.

Sent by Jackie Rogers

Carolyn provided an excellent, worry free, efficient and helpful service. We travelled as a party of three to Australia calling at Thailand on the way (including an internal flight) and Dubai on the way home (including accommodation). She booked airport to hotel transport and free drinks were included in the package. Carolyn also managed to beat the internet price on the cost of the flight.


I would like to thank Carolyn for arranging my recent holiday. Booking through both Travel Consellors and Carolyn gives you peace of mind. Carolyn follows everything through to the end and always offers support and advice for your holiday. I have recommended Carolyn to lots of friends and family as I have been so impressed with the service I have been provided.

Sent by Joseph O'Brien

Carolyn arranged a holiday for us to Teneriffe last year, which was excellent and we have no complaints whatsoever about the holiday - the hotel, the transfer, the flights and especially the service given to us by Carolyn, both before and during the holiday!