Charlotte has been great at helping us plan our trip to Japan. She listened to all our requests and created an amazing itinerary for us.

charlotte is thorough, efficient, friendly and always professional.

Amazing support and help with our trip. I wouldn’t hesitate to recommend Charlotte; indeed, I have already! 😊

Charlotte is fabulous; she was able to offer an amazing selection of alternatives when my original destination proved not viable. None of which I would've come up with on my own; this insight and expertise are invaluable. It's been a very welcome change not to organise my own holiday, and I'm really looking forward to discovering the great new place I've now booked.

100%, no problems.

We are frequent and very happy users of the expert and knowledgeable travel services provided by Charlotte Daines at Travel Counsellors and have no hesitation in recommending her for any of your holiday or travel plans.

Great experience so far, so helpful, friendly and clear. Feel very much looked after. Already started recommending Travel Counsellors to friends and family.

Charlotte responds promptly to my questions. Her attention to my travel needs has made the whole experience very comfortable. I have already recommended her to a friend in Australia. I hope she, too, will use Charlotte's services.

Charlotte helped us to achieve a holiday with minimal fuss! As we both have little time, the hard work of looking for a holiday was alleviated by Charlotte selecting a group of holidays for us to review in the comfort of our own home. The whole process took a couple of days, and we were able to book with confidence. Thank you, Charlotte.

Charlotte has been brilliant with helping me book flights for Australia. I had a couple of things come up that delayed my booking, but she was really patient, and there was never any pressure or hard push to commit and get paid up. She gave me several options to choose from too, instead of simply giving me expensive quotes. The booking process was really quick and easy, and she was always really responsive when I had any questions. Thanks so much again, Charlotte! : )

Although we changed our minds multiple times, nothing was a problem for Charlotte, and we eventually found a holiday to suit all our requirements, thanks to her.

Charlotte was extremely helpful and worked hard with us , to get our itinerary together. We are very much looking forward to our trip and appreciate all her hard work!

Charlotte was 100%

You have been most helpful and what a treat to not have to trawl the internet for hours trying to find the right package. I will be calling on you in the future and have told friends to call you too. Thank you, Charlotte

I’ve already recommended Charlotte to multiple friends ??

Charlotte really helped me and my partner to find a destination that suited us in terms of price, quality and timing. We couldn't have done this without her

We can happily recommend Charlotte Daines Travel Counsellor. After carefully discussing our requirements and narrowing down the options, she has carefully arranged and booked a multi-centre holiday for us, including flights, trains, hotels and transfers - then also found us an excellent 'last-minute' bargain so we can enjoy some winter warmth in sunnier climes.

Amazing service

I have already recommended Charlotte to people for their future travel plans, and I plan to work with her on future adventure plans. It took away all of my concerns and worries about where to go and what to do. Charlotte listens closely, cares about what people want from their travels and understands what might be holding them back (in my case it was a lack of confidence to travel afar post Lockdowns). Charlotte was easy to stay in contact with throughout the whole process, and is clearly very dedicated to her clients. And passionate about what she does. A breath of fresh air!

Charlotte has been amazing in helping our dream family holiday come together.

We have just returned from a holiday that was arranged for us by Charlotte Daines Travel Counsellor The arrangements and attention to detail by Charlotte were faultless and made a 'good' holiday into a 'great' holiday - thank you so much! All the travel arrangements worked seamlessly, including the personal transfers to and from airport and hotel. Our hotel room was exactly what we asked for (Charlotte even 'phoned the hotel for confirmation on the day before we arrived). The hotel staff were great and the quality and choice of food exceeded our expectations, as did the value of the overall holiday package. In summary, I would encourage anyone who is thinking about booking a holiday to speak to Charlotte - the combination of choice, quality, cost and personal service is fantastic