Claire Dickson

My expertise

Adventure Travel
Cruise
Private Tours
Multi-Destination
Honeymoons
Families
Groups
Multi-Generational Travel

I'm based in

Herne Bay

Available for new enquiries

It's Nice To Meet You

Hello and welcome!

I am Claire based in Herne, Kent.

I’m a very experienced travel agent and I promise to make your holiday dreams come true by ensuring your holiday is personalised specifically for you. Your bespoke journey will be tailor-made just for your requirements so that you can travel, stay and visit exactly the way you want to.

Before joining Travel Counsellors 11 years ago, I worked in the travel industry for 26 years, working for independent agencies and Thomas Cook. Throughout my years I have won many awards and prizes for exceeding customer expectations. My favourite memory was lunch with England rugby star Jonny Wilkinson at Twickenham! I’ve visited many places in America, Dubai, Canada, Caribbean, Africa, Israel, Egypt, Cyprus, Corsica, Greece, Italy, France, Spain, Netherlands, Belgium, Germany as well as several cruises.

One place that holds a special place in my heart is Cyprus where I personally got married, so I have first hand knowledge and experience of getting married abroad.

Your holiday might be to fulfil a life-long ambition to visit a particular country or to celebrate a special occasion, such as a wedding, anniversary, birthday or your retirement. I can bring your lifelong ambitions to life and arrange experiences and activities all across the globe, such as trekking in the Himalayas, gazing in awe at the Great Pyramid, listening to the roar of Iguassu Falls or tracking wildlife on a safari...

•Viewing gorillas in Uganda
•Whale watching in Canada
•Majestic tigers in India
•Dance the Tango in Argentina
•Ride on the bullet train in Japan
•Camp in the Omani Desert
•Trekking to Machu Picchu, Peru
•Wildebeest migration in East Africa

Why book with me? I am dedicated committed, friendly and more importantly, my attention to detail and excellent customer service are why I have repeat customers every year who trust me with their dream holidays.

Many of my customers are experienced travellers and find the process of planning a holiday very rewarding, so if you have a clear idea of where you want to go and what you want to do, simply leave the details to me. My 'one-stop' service takes care of everything, so even if you only have the bare bones of an idea, I can help you build an itinerary from scratch that fits your exact specification and budget, so before you go anywhere else, try me first!

Look forward to hearing from you!

“Where ever you go becomes part of you somehow” Anita Desai

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What my customers say

I’ve used Claire a few times over the last 10 years and she is amazing. She has always managed to find exactly what we want. She takes all the stress out of it. Nothing is ever too much trouble, would highly recommend Claire ??

Michelle Meadows

Dover

I have been using Travel Counsellors' services for over 5 years, with Claire as my counselor. Why, you may ask? Claire is like a parent. She is very attentive and listens attentively to your requirements, and fulfills them. No worries, no stress. It's like being on holiday, before going on holiday. Thanks, Claire, for your phenomenal service.

Margaret Aberdeen

London

Claire Dickson is an outstanding Counsellor. She is extremely knowledgeable & experienced. I feel "safe" & reassured when she deals with my bookings. A true asset to Travel Counsellors!!

Mandy Rawsthorne

BEXLEYHEATH

Claire was fantastic, answered all our questions and helped us booking the exact holiday we wanted. I’ve used her before and always had a wonderful experience. Would highly recommend Claire and wouldn’t go anywhere else to book my holidays now .

Michelle Hoile

Dover

Claire has been so helpful and patient with us to book a holiday. She found us a perfect holiday that we’re so happy with.

Megan Reading

Herne Bay

Brilliant service, in fact I've Already recommended Claire to friends. I don’t know why I’ve wasted so many hours over the years trawling through websites when Claire made it so simple.

Abigail Bull

Herne Bay

So friendly and helpful. Used Claire for previous holiday bookings and would definitely recommend her to friends and family, in fact already have!

Sarah Myhill

Kent

Claire booked our Honeymoon to Santorini. Nothing was too much trouble and our holiday was perfect. Claire ensured that it was extra special and we will be booking all our holidays with her from now on. Thank you so much xx

Sacha Stedman

Dover

We have just returned from an amazing holiday, all organised by Claire (Travel Counsellors). She listened to what we wanted to do and then did all the research, packaged all the elements together without us having to do anything. She was patient with me when I was stressed, and did as much of the checking in and travel documentation as she could do. Absolutely every element of our trip went like a dream, and we certainly couldn’t have achieved it on our own. I would highly recommend her and Travel Counsellors, particularly if you want to do something that isn’t your average 2 weeks all inclusive!

Rhoda Allinson

Ramsgate

I have been on many amazing holidays that Claire has arranged, some of which have included 20+ travellers. Whether you are looking at booking just flights, accommodation or a holiday with multiple tours, accommodation and flights, Claire is the person to go to. She is truly amazing and will always make your holiday dreams come true.

Kerry Warren

London

Claire is so helpful with every little detail of our holiday. The tours she organises for us are amazing.. Communication with Claire is excellent and no problem is too big or small to sort out even at very short notice. We look forward to Claire helping us with our next adventure.

Thomas Green

Essex

Claire is so helpful and provides amazing customer service. I’d highly recommend her to anyone. Takes all the hassle out of booking a holiday.

Charlotte Stevenson

Stockport

Claire, made herself available to answer my questions, she was very helpful regarding my poor tech skills, l liked Claire’s calm and efficient approach when dealing with my holiday booking and guidance on appropriate insurance needs. Thank you Claire.

Margaret Gallagher

Kent

Claire Dickson is the most amazing Personal Travel Agent!! I had a business group trip booked to go to India in 2020 which obviously got cancelled due to COVID. Claire rescheduled my whole group to 2021, but once again the trip was cancelled due to travel restrictions. Claire worked tirelessly with endless emails, telephone calls & other communications to gain a full refund for me & my guests. Having Claire as my Personal Travel Agent is a blessing!! I trust her professional guidance for all my travel decisions. I feel exceptionally “safe” when using her skills & knowledge to book my group bookings. I would NOT be using anyone else! Claire is worth her “weight in gold”! Highly recommended!! A true, honest & extremely reliable professional. “Thank you Claire Dickson”

Mandy Rawsthorne

Kent

Claire is always the first person I turn to whenever I have any questions re booking of holidays, Insurance etc and I would not go anywhere else for advice. Very very happy indeed .

Bernadette Ohare

Welling

Fantastic service. Got exactly what we asked for !

Joe Langston

Whitstable

Claire is a fantastic Travel Agent, and has organised some wonderful holidays for me. Great attention to detail and always recommends perfect locations for me . Safe and trustworthy .

Carol Saynor

Herne

Looking forward to brighter times and arranging your next holiday, Claire has arranged all of our last holidays for us and has been amazing. Just let her know where and when you want to go and and she works her magic. Totally stress free experience, all you have to worry about it what to pack ??

Michelle McCoy

Dover

After 2 weeks of trying to make my own travel arrangements, I contacted Claire. I half expected to be told it was just too complicated to contemplate, but received a matter of fact, everything is possible approach Within a really short time there were 4 options to consider. Option 2 with some finishing touches, to suit my preference, is booked, and set to be an amazing summer adventure Thank you so much Claire.

Elaine Hawley

Herne

I will definitely be recommending Claire to other friends and colleagues in finding the best deal that suits your needs. She made the whole process very simple and everything was booked within a few hours of me contacting her. It was a pleasure to have dealt with Claire in organising our trip. I will be using Travel Counsellors for any further business trips we may take in the near future.

Amanda Smith

Kent

I would recomend this service without hesitation. My request for a potential travel plan was responded to immediately. My suggestions for possible alterations (on Sunday morning) were responded to and actioned on Sunday afternoon!. Claire came up with some better suggestions I hadn't thought of, she saved me a significant amount of money as well, she took me through every step of the process and gave me a real sense of confidence in what I was buying and in the holiday to come. The is not a 9:00 am to 5:00pm service it is at least a 15 hour a day service. Superb! I am in good hands

John Saynor

Taddington

I've already told loads of people about this lovely lady, she was so helpful and professional. Thank you for booking my amazing break!

Rachael Channing

Kent

Claire is amazing and so very patient! She stays committed and enthusiastic even when I kept changing my mind.

Ceri Cook

Herne Bay

10 Plus. Very professional. Brilliant. Would recommend Claire to anyone.

Robert Williams

Canterbury

Claire was so helpful and knowledgeable. I am a very inexperienced traveller - not only did she help me with the booking I made with her but she advised me on visas travel insurance and vaccines too! She was so helpful and went over and above what I expected Thank you so much Claire

Anita Wright

Minster on Sea

A perfect service all round I must say. Thank you Claire

Paul Valente

Whitstable

Claire was extremely helpful and very professional and very pleasant lady to talk with .

Rosemary Pule

Dartford

I've loved everything that you have done for me you have helped me out every step of the way

Lee Marsh

Dover

Claire has excellent customer service skills and the whole experience was without problems. I will always call Claire for sorting out my travel now, don’t know what I’d do without your help and advice - wouldn’t book a holiday with anyone else.

Oona Grimes

Whitstable

We love to deal with Claire, she is very knowledgeable and because she knows us so well we always have a fabulous time. This is because Claire takes time to listen, and then she makes suggestions ,which always enhances our trip.

Hazel Dobson

Broadstairs

We have just got back from a once in a lifetime holiday to Las Vegas booked by Claire! This is the second holiday Claire has booked for us and we are still amazed at her wonderful service. She listens to our exact requirements and thinks of things we hadn’t even thought of. Claire deals with all areas of the holiday, booking flights and hotels, checking in for us, arranging transport and she even fills in our luggage cards. We cannot recommend her enough and will definitely be using her again for our next break away! Thanks again.

Kiera Robbins

Kent

Claire I want to thank you for all the care you took arranging the Japan trip.You enabled us to have the best possible experience, nothing was too much trouble, the itinerary was brilliant and our expectations were more than fulfilled. Kind regards , Anne Hunt

Anne Hunt

London

Having returned from Japan a few weeks ago I’d like to say thank you for putting the difficult itinerary together. We all had an amazing time. It was very strenuous & busy but an exciting way to see the Japanese way of life & culture. Our guides were very knowledgeable especially seiko who was so friendly & helpful. We were so lucky to see Mount Fuji on a beautiful day, what an experience in itself as well as the golden palace. There were so many wonderful sights & moments to treasure - tea with a geisha, tea ceremony, meditation, temples, monkeys, photos with sumos, bullet train, cities & people. Wow. Not to mention the food so very different from our tastes! Thank you for your time & effort in presenting a great itinerary & for me my own room to relax in at the end of the day. Much appreciation to you .

Kezia Whiteley

Kent

A massive “thank you” to Claire Dickson for helping our company (Fit2Relax) put together ANOTHER amazing trip for our clients! Claire has the patience of a saint! Highly professional & knowledgeable in her field. She takes great care & professionalism in making sure all her clients receive a personal touch to their experience with her. One of the main reasons I continue to use Claire, rather than any other travel agent, is because I totally trust her judgement, opinions & capability to produce a high class travel experience. I continuously recommend her to my clients, friends & family. “Thank you” Claire.

Mandy Rawsthorne

Bexleyheath

Claire has been exceptionally helpful in arranging our holiday to Crete. It is our first time to a Greek Island and she took time to explain everything we needed to know. She hand delivered all our tickets and went through the itinerary to make everything easy for us. I would highly recommend Claire if you wanted to have a lovely holiday away.

Angela Sanguigni

Westgate-On-Sea

Claire has helped me organise trips for my retreat and travel experience business and I have been massively impressed with her professionalism! She seems to be contactable 24/7! (Not sure when she takes time off?) She promptly returns messages and phone calls and always fully answers all my never-ending questions. She listens to my requirements, goes away and researches on my behalf - saving me lots of valuable time. Claire has so much patience too! I sometimes need to change or amend itineraries to suit my clients' needs but she accommodates my requirements with full attention and professionalism. The most important point for me and my business is that I have learnt to trust Claire's judgment, guidance, and knowledge. From a business owners point of view, this frees up more time for me to concentrate on my clients needs and offer a better service. Because of Claire's help I am able to improve my services to my clients. I would highly recommend Claire to anyone who is considering using her services - she is the best!

Mandy Rawsthorne

Bexleyheath, Kent

Claire was amazing when we asked her to find us a family holiday to Greece this year. She sent us several choices which included everything we'd asked for. Once we had chosen, Claire took care of everything and was super efficient. she even offered to look after our dog for the week when things almost didn't work out with the dog sitter. We had a wonderful holiday and will definitely book with Claire again in the future. Thank you so much xx

Mandy Shields

Herne Bay

Truly outstanding customer service. Nothing is too much trouble for Claire; she takes time to understand your needs and budget and then makes recommendations she thinks will suit. Professional, friendly and very knowledgable, I would never book with anyone else. Claire booked my cruise last year and she was right. I loved it it! Can't wait to book this years holiday.?? I would highly recommend Claire.

Carol Saynor

Herne Bay

For the last twenty years or so we have always booked our own flights/holidays and saved a lot of money doing so. Having Claire from Travel Counsellors arrange our next holiday has made me wonder why I bothered for all that time. Having a professional arrange every thing has been great. We had already researched our destination and cost but thought we would see what Claire could offer. Basically the answer was not only a lower price but better accommodation and flights. Every detail is taken care of, even down to your seats on the plane and any special requests with the resort. you get a link to the Travel Counsellors app which has all your booking details plus our favorite bit is a count down of days until your holiday begins. Its also good to be able to call Claire direct and talk through things at any stage of the booking. We would definitely recommend Travel Counsellors. So if you are looking to book a holiday let Claire arrange everything, and sit back and relax.

Paul Tanton

Folkestone

My wife and I are very satisfied as new customers, with all the time, help and valid suggestions that Claire has afforded us. She is always ready to answer any queries that we may have with understanding and enthusiasm. We are looking forward to future bookings with Claire's expertise and professionalism. Here's to happy holidays. Kind regards Maria & Bob Williams

Robert Williams

Canterbury

Claire has advised and helped us so much , for one of our holidays she really pulled out all the stops! After being told that one of our chosen restaurants was fully booked, she politely asked the operator to check again , and, low and behold we have a booking in that restaurant. The service that Claire has offered has been second to none , we are fully satisfied and confident in all that Claire has done for us.

Hazel Dobson

Broadstairs

Claire has been absolutely fabulous. I can honestly say she has been so helpful .. Above and beyond the normal call of duty. She responds quickly and efficiently and has always manages to source and book Al our travel arrangements. She has a pleasant and friendly manner, nothing is ever too much trouble. I cannot recommend Claire enough... Forget your High Street Agents, they are not a patch!

Kristy Kimber

Claire

Just to say that Claire has been helping me find and book some amazing holidays. She is always keen to find the best deal that will suit me and my family. She knows me so well, that the flights always seem to be at the times she knows I like. The hotels she suggests are located close enough to a town to be able to walk out in an evening. She also offers the best deal that she is able to. Nothing is ever too much trouble, even if I change my mind several times. I am so lucky to have met Claire as an holiday advisor, because I do like to book several holidays a year and without her experience and helpfulness it would be a nightmare for me.

Elaine Mcintosh

Canterbury

Need to say a massive THANK YOU to Claire Dickson. She booked mum and I a holiday to India. Unfortunately our passports got lost in the post (yes they were sent registered). After panic from our side - Claire came to the rescue organising new passports, travel to London and getting our visas. Liaising with the tour company - who are yet to pay up! You never really know how good a travel agent is until there is problem. I cannot recommend you enough to all my friends who are wanting to book a trip.

Diana Wright

Whitstable

"Whoop Whoop" tickets have been delivered. Great service from Claire Dickson our travel counsellor. Even the luggage labels have been written out. I cannot recommend her enough for all your holiday needs. She has found us a great deal and done all the organisation. Contact her on 07481 154247 or 01227 806710

Diana Wright

Whitstable

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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