Fantastic attitude and service - Claire went above and beyond to make it work for our needs. Highly recommended. 10/10

Claire was absolutely fantastic from start to finish. She really took the time to understand exactly what we wanted from our holiday and, importantly, didn’t deviate from that brief at all. In these challenging times, when family holidays are a significant expense, it was so refreshing to work with someone who genuinely respected our budget. While it may not have been our “dream” luxury getaway, Claire helped us create something far more important — a family holiday that we truly needed and will all enjoy. Her care, attention to detail, and honesty made the whole process stress-free, and I wouldn’t hesitate to recommend her to anyone looking for a travel counsellor who really listens.

Excellent support fast professional service and a really great deal, beat anything I could find

Claire is fabulous. I would not hesitate to recommend her to my family and friends.

We are so happy we have found Claire. We received a recommendation through a work colleague to reach out to Claire to discuss our hopes to do the Norwegian Fjords cruise. Claire provided so much useful information and answered all of our questions. Within days of initially reaching out, we had the cruise booked. We have gained so much insight into what to expect from the cruise, our room we have booked is in a perfect location onboard, we wouldn’t have been able to do it without Claire’s knowledge. Thank you so much and we will definitely be booking via Claire again x

Claire is very responsive, helpful and ensures I get the best package at a reasonable price, all this is much appreciated.

Claire was very helpful and kind had a lot of knowledge about my trip to Australia.

We are so grateful to Claire for planning our holiday to Protaras, Cyprus, in October to celebrate our first year wedding anniversary! From start to finish, Claire has been professional, attentive, and genuinely invested in making our trip perfect. She took care of every detail — from the beautiful hotel with stunning sea views to arranging airport transfers and advising the hotel it’s our anniversary. Claire really listened to what we wanted and made sure everything was just right, helping to create the perfect setting for our special occasion. We couldn’t have asked for a better travel consultant and we’ll absolutely be coming back to her for our future adventures. Thank you, Claire, for everything!

The service I received from Claire blew me away! She worked quickly and efficiently to secure our family the best flights to suit our varying needs - and we required four itineraries! I would not hesitate to recommend Claire and will be using her for all our future travel planning!

Claire makes the most brilliant arrangements for my holidays and I would recommend her services wholeheartedly.

Claire searched and continued to search for the best options for my trip to Belize next year - the best prices and the most convenient routes. Although I had worked in the travel industry for many years, I don't have the most up to date information and might have been caught out by some airlines not including baggage in their lowest fares. And having been let down by BA on a European trip earlier this year, I now feel confident that I have the support of Claire and her colleagues in case of delays or cancellations.

Excellent service advice and guidance and a prompt response every time. Like having our old high street travel agent back to help avoid the pitfalls of online DIY booking.

Travel Counsellor Claire MacInnes went over and above board to accommodate my requirements, and for this I will be most grateful, and would recommend her every time. Thank you Claire!

Thank you, Claire, as always so helpful and patient with my frequent changes!

As usual, Claire has been fantastic, and very patient with me especially since I made a mistake with some of my travel dates! Thank you Claire, I really appreciate all your hard work getting me the itinerary I wanted!

Claire found me a great deal when i enquired for a holiday, unfortunately the deposit was too much for me which is out of Claire’s control, so i picked a new destination and had it booked within hours of Claire finding it, she kept on top of my enquiry and kept in contact the whole time, and answered lots of questions that i had, thank you Claire!

Claire has been exceptional in helping us plan our honeymoon. We are a young couple, who don't usually have the means to afford such extravagant trips, but Claire really listened to our initial requirements (and then feedback after the first wave of suggestions) and now we are both really excited and looking forward to our trip! Claire is easy to reach and always responds. We hope she will continue to support us as we fly off to our honeymoon in Greece!

Claire was helpful and patient and able to offer us a number of options. I’m not a very experienced traveller, but Claire explained clearly the various options.

Claire has gone over and above with our booking and I would not hesitate in recommending her or travel counsellors to my friends and family. Thanks so much Claire for all of your help

Wonderful service. Very prompt replies to my questions.

There was nothing too much trouble that Claire couldn’t sort out for me. So friendly and knowledgeable and answered all my questions. Although my holiday isn’t until next year I feel confident all is in hand with Claire.

Claire has been wonderful from start to finish, our requirements continually changed during the time when we were booking, but Claire was quickly able to get updated quotes to us. Thanks Claire.

Great service from Claire. She was very responsive, a good communication and sensitive to our requirements.

This is the first time I have used travel counsellors to arrange a holiday and I cannot recommend the experience more highly. I decided to use travel counsellors due to very difficult and stressful personal circumstances and Claire has been incredibly patient with me throughout the decision-making and booking process.

I’ve already recommended her to two people. What a helpful, knowledgeable and professional lady!

Claire was fantastic. Her knowledge, enthusiasm and experience helped us plan our perfect honeymoon. We received professional and personal service at all times and our emails were always answered the next day. We felt our honeymoon was personal to Claire, she wasn't just booking us a holiday, she was helping us plan the trip of a lifetime. We really can't say enough good things about her, she was fantastic!

Claire was brilliant, helping me plan a trip to 2 different countries that was turning into something very stressful and costly when I tried to do it on my own. Thank you!

I found Claire to be extremely helpful and responsive - and has tried her very best to find us a good, flexible deal (and we're very excited about the holiday we have booked). The service has been great. It's a long time since I booked through a travel agent (like most people I always do it myself online) but actually, the convenience of going through Travel Counsellors is great. And as far as I can tell, it's no more expensive than if I booked with the hotel/airline directly. So overall, top marks!

Hi, I just wanted to say a huge thank you for your help with the Covid testing information. You explained all the regulations and saved me a fortune. Thank you