It's Nice To Meet You
Hi, my name is Claire. I am a personal Travel Counsellor based in the village of Little Strickland near Penrith, Cumbria and I look forward to being able to assist you with your travel arrangements.
My career in travel has spanned over 30 years including working for a well-known multiple travel agent. During my career, I have been fortunate to travel to many destinations including Europe, Canada, Australia, the Far East and Malaysia, America, the Caribbean and the Indian Ocean and this has given me invaluable knowledge to share with my clients.
Some of my favourite trips have been to Dubai and the Middle East staying in some of the best hotels in the world. My most recent trips have been to South Africa, Vietnam and St Lucia which now feature at the top of my 'favourite' list!
More recently with my family I have enjoyed some great holidays to Europe - including a great short break to Reykjavik and a family holiday to Sardinia. As a mum I have a busy life and I appreciate the needs and requirements of families with children of all ages when booking your holiday. Having travelled extensively prior to having children with my now husband (then boyfriend and fiancé) I can recommend resorts and accommodation to suit all your needs no matter whom you’re travelling.
I love the travel business and take pride in going the extra mile for my clients to create the perfect itinerary to suit their needs exactly. Working with Travel Counsellors enables me to do just that, by being flexible and available when my clients need me and I offer a bespoke service that is personal to them. You can be assured that everything you book with me will be 100% financially protected.
Whether you are looking for a city break, package holiday, ski holiday, a wedding, honeymoon or a more specialised tailor-made holiday, I aim to provide the highest possible customer service and ensure that each and every travel arrangement meets or exceeds your expectations. My customers love the fact that they will always speak to me personally. In an on-going survey conducted by Travel Counsellors, it showed that 100% of my customers would return to me to book a holiday and they would also recommend me to their family and friends.
If you are interested in contacting me to discuss your travel plans for the future, please don’t hesitate to call or email me, I would love to hear from you.
Travel guides
Explore my guides and blogs
Relax on a River Cruise
'Cruising is not for us': that's what we thought before we boarded our river cruise in Amsterdam. One week later and we were converted by the spacious cabins, amazing food, well organised excursions, attentive staff and the chance to visit 6 lovely places on route. Most of all though, we loved the relaxation of sitting out on the sun deck with a glass of wine taking in the castles and scenery of t
09 May 2019 5 min read
Sunny Sardinia 2016
Flying into Olbia airport on a direct flight from Manchester takes just over two hours making Sardinia the perfect island for families and couples alike. Many people hire a car on arrival at the airport as it is easy to drive over there and there are lots of hidden beaches and other places to explore. We initially took a short transfer through the beautiful scenery to the small town of Cannigione
06 Jan 2019 5 min read
South African Adventure
My first visit to South Africa and the region of Kwa Zulu Natal didn’t disappoint - I loved it for its variety of city, safari and history. I travelled with a small group of Travel Counsellors on a trip hosted by Qatar Airways and KZN tourist board. Following our flight with Qatar on their new route from Doha to Durban, we experienced the city that has had a huge amount of investment over the l
01 Jan 2019 5 min read
First Visit to Vietnam
Vietnam has always been on my bucket list so I was excited to see this amazing country. This was also my first experience of Thai Airways and with an upgrade to Business class from London to Bangkok and Bangkok to Saigon this was the perfect start to the trip. We finally arrived at Saigon after a 16 hour flight to be greeted by 38 degrees heat! From here we had a 1.5 hour transfer to the first
17 May 2015 5 min read
Mission Possible in Dubai
I visted Dubai over 6 years ago when it looked very different! To get the change to visit again and see the tallest building in the world was incredible! We stayed at the One and Only Royal Mirage for two nights and also had chance to visit “101 Lounge” and “One and Only The Palm” where we sampled the most amazing chocolate fondant I’ve ever tasted. While in Dubai, we enjoyed a trip to the ‘S
29 Oct 2012 5 min read
Celebration Weekend in Lisbon
Having never visited Portugal, my husband and I decided to book a weekend in Lisbon to celebrate our 10th wedding anniversary. We stayed for three nights in total and I would suggest that as a minimum to explore Lisbon. You can actually walk from the airport in Lisbon as it is situated so close to the city centre but a taxi should only cost you between seven and ten euros, depending on where yo
31 Jul 2012 5 min read
Family Holiday in Lanzarote
It's 20 years since I was in Lanzarote. However after the Princesa Yaiza Suites Hotel in Playa Blanca was recommended to me by some of my colleagues, I felt it was high time to return to the island and try out this hotel. We flew with Jet 2 from Newcastle arriving in Lanzarote in the evening and took a 40 minute transfer to the Princesa Yaiza Suites Hotel in Playa Blanca. First impressions of
12 Jul 2012 5 min read
Girly Weekend in Sorrento
We chose Sorrento to celebrate a friends 40th birthday and we were not disappointed. We flew from Liverpool to Naples then took a private transfer along the winding coast road to Sorrento for a three night stay. We stayed in a boutique hotel, Maison la Minervetta, a comfortable 10 minutes walk from the main square, Piazza Tasso, where we spent many afternoons watching the world go by. From the
03 Jul 2012 5 min read
Our family holiday in Cyprus
Having a four year-old meant we had to change some of the requirements of our holidays that we had looked for in pre-children years, such as length of flight and the need to have a kid's club in the hotel. However, we felt we didn't want to compromise on the standard of accommodation we would like to stay in and after much deliberation we decided to go for the 5* Elysium Hotel in Paphos. From t
14 Nov 2011 5 min read
Reviews
What my customers say
Claire was absolutely brilliant at helping us book our family holiday to Sorrento, very helpful and knowledgeable and she worked quickly to make sure everything was in order, we would highly recommend Claire and will certainly be going back to her in the future to help with our next holiday. I have recommended Claire to some of our family and friends for their future holidays.
Lynsey Bowman
Penrith
16/09/2024
Claire has been really helpful, listening to our requirements & providing different destination options for us to consider that we wouldn’t have found ourselves.
Elaine Allan
Penrith
16/09/2024
Claire is always the first person we speak to when planning our trips. Her knowledge and expertise is second to none. We have recommended her to many friend and will continue to do so. Superb in every way.
Julie Shead
Penrith
16/09/2024
Cannot thank Claire enough for the time she took to sort our big trip. Her honest opinions on some of our random requests were greatly appreciated. Sorting a special trip is very much a joint effort between our requests and Claire’s knowledge and experience. She makes it so much easier.
Carole Whitfield
Penrith
16/09/2024
We as a family find that Claire goes above and beyond to find what we are looking for , she is simply amazing to speak to and deal with x x
Anthea Harrison
Penrith
16/09/2024
Claire always provides amazing holiday options, and is always there to support you from before booking to getting home. She's as essential as your passport!
Katie Bellwood
Penrith
16/09/2024
This is the 2nd time I have booked with Claire, the first time was as a single parent with a young child in which all my nerve's and concerns were completely laid to rest and most recently as a blended family of 4. Claire listened to what I was looking for and provided options for just that! I needed to change my dates at the last minute and nothing was to much trouble. Within a couple of days I had tailored holiday options suggested, agreed and booked with out spending countless hours trolling the internet, I cant recommend enough, thank you!
Vicky Kite
Penrith
16/09/2024
Claire is always very professional and friendly and we feel very confident and relaxed when she has arranged our travel 100% attention to detail.
Mandy Kitching
Penrith
16/09/2024
10 every time.. such a personal experience, it’s knowing if there is any problems or issues that may occur at any point during your holiday you can speak to Claire and she will do her very best to sort it for you.. knowing you have her on the end of the phone is very reassuring . Definitely will continue to have Claire look at booking our future holidays .. thank you Claire
Julie Jackson
Penrith
16/09/2024
Claire came highly recommended and has fully lived up to that recommendation.
Peter Hughes
Keswick
16/09/2024
Nothing has been too much trouble for claire with the number of emails i sent her, with various requests and changes. She certainly took the stress away and found the perfect destination for a girls trip away. Claire is now on the hunt for a perfect holiday destination for my daughter and her boyfriend. Will certainly be using Claire again and will recommend to everyone i know.
Elizabeth Barker
Appleby
16/09/2024
I recently had the pleasure of working with Claire and I cannot speak highly enough of the exceptional service I received. From the moment I contacted Claire she gave me expert advise and attention to detail were first class. Claire took the time to truly understand my travel preferences and needs. Her suggestions for destinations and activities were spot on, and I appreciated the personalised itinerary that was tailored to my interests.
Susan Dowes
Carlisle
16/09/2024
Would never consider booking thro anyone else Claire now knows exactly what are preferences are and tailors that according to our budget. Very personal touch you'd never get online or a visit to a travel agent.
Katherine Wade
Penrith
16/09/2024
Claire has found us some great holidays with her experience of travelling and living abroad. Saves time looking online or searching through endless brochures. We will certainly be using her again.
Vivien Waugh
Carlisle
16/09/2024
We can’t thank Claire from TC enough for taking so much care of us on our last holiday, so we highly recommend her to anyone who wants great service and attention!
Jeanette Brown
Carlisle
16/09/2024
Claire was very helpful in supporting us with our trip. She is very knowledgeable and nothing was to much trouble . Highly recommend x ??
Jackie Bennett
Penrith
16/09/2024
In this day and age, it's great to find someone who will help ,is easy to talk to , do as promised and in whom we have confidence to get us the best holiday at the best price. This is why we use her services every time we wish to travel abroad ...Thanks Claire x
Lianne Fleming
Appleby
16/09/2024
Claire is always very helpful,friendly yet professional I have used her quite a few times & would definitely (& have done) reccomend her to others
Linda Renwick
Penrith
30/08/2024
Slightly out of the ordinary trip, needing a round the world ticket also I am a smoker. Had tried two other agents before Claire who couldn't help, very pleased with all she has done
Ailsa Wood
Penrith
30/08/2024
Continue to use Claire to perform holiday searches for us and continues to provide an excellent range of options. Always quickly responds to emails. Thanks!
Graham Harris
Newcastle
30/08/2024
Listens to your requirements and tailors a package to suit your exact requests rather than normal travel agents trying to trailer a standard package and make it try and for your needs . Quick to respond and very clear in the holiday and details that can be provided and looks at all possible options to ensure it’s as cosy effective as possible . Definatley use again and have already recommended to a friend.
Tony Young
Dumfries
30/08/2024
Excellent service, we will certainly use Claire again and highly recommend her
Lynne Robinson
Penrith
30/08/2024
I have used Claire about 4 times now and I think she does a fantastic job . I wouldn’t use anybody else she goes above and beyond to make sure it is exactly what I am looking for highly recommend .
Lynn Todd
Penrith
30/08/2024
Claire is my go to every time we book a holiday and has been for years now. Claire is so helpful and always on hand when we need her. Wouldn’t go to anyone else.
Katrina Birkett
Penrith
14/02/2024
First class before I've even boarded, seldom found these days!!!
Timothy Livesey
ASHBY-DE-LA-ZOUCH
14/02/2024
Claire gets to know her clients well so that even when given a 'random brief' , she can put together the perfect holiday !
Elizabeth Newport
Penrith
14/02/2024
So easy and convenient to use and nice to have peace of mind that you are getting everything that you wanted included.
Samanther Henderson
Appleby
14/02/2024
We have used Claire for nearly 10 years, she always provides a fantastic service and recommendations for the perfect holiday destination and accommodation for us.
Emma Pigg
Penrith
14/02/2024
Claire has always been most helpful and efficient. She is always prepared to go the extra mile to accommodate requested changes to a suggested itinerary.
Christopher Savory
Carlisle
14/02/2024
Always happy with Claire, she is so good. Helpful ,efficient and a pleasure to do business with.
Alan Bowe
Keswick
14/02/2024
Always very helpful and takes the stress out of the whole process.
Sheila Lightburn
Penrith
14/02/2024
Claire is fabulous - nothing is ever too much and the personal service she provides is second to none. Knowing that Claire is there in case there are any problems (not that there are usually!) makes the whole holiday experience so much less frantic and stress free (or as stress free as it can be with kids!)
Claire Gillott
Southport
01/12/2023
Claire is always so cheerful and committed to making your holiday the very best experience. Incredibly efficient too, no-one could ask for a better service.
Maureen Luckhurst
Penrith
01/12/2023
Claire is super efficient and very personable. Booking our holiday with her was a very pleasant experience
Catherine Hodgson
Penrith
29/06/2023
Excellent service as always. I would definitely recommend.
Sally McCullock
Penrith
29/06/2023
Claire always makes booking our holidays so easy and provides us with lots of options. Thank you Claire
Andrew Cottle
Chester
29/06/2023
I’m always recommending Claire to anyone I can. We never go past her to book a holiday.
Lara Sharp
Penrith
29/06/2023
Listened to what we wanted and our budget and delivered us a tailor made honey moon. Can't wait to go!
Karl Risby
Littleborough
29/06/2023
Claire has been brilliant organising a holiday for us at short notice. We had a number of requirements and she managed to find a holiday above and beyond. Will definitely recommend and use Claire’s services again
Dawn Storey
Penrith
29/06/2023
Professional, listened to what I wanted and came up with a great holiday exactly matched to my needs.
Alexandra North
Carlisle
29/06/2023
Claire was amazing translating our brief into a couple of options and then updating due to delays on our side. Excellent service - thank you!
Vernon Roberts
Carlisle
29/06/2023
I would highly recommend Claire to my friends and family … she’s been first class in the way she has dealt with me on booking our family holiday to Lapland
Andrew Will
Penrith
29/06/2023
Takes the stress out of booking a holiday, knowing everything is taken care of.
Anna Atkinson
Penrith
12/06/2023
Claire has always come up with really good holiday planning and options and we are looking forward to another. We are a bit nervous about going away but know Claire will make it good. I already have recommended her.
David Broome
Littleborough
07/03/2023
Thank you Claire for your efficiency, care and attention in booking what felt to us like a complicated trip. Your expertise has inspired confidence, therefore we are now really looking forward to our travels.
Jane Hodgkinson
Penrith
07/03/2023
Claire always goes above and beyond. Would have no hesitation recommending her and in fact I have in many occasions
Janet Scott
Penrith
07/03/2023
My dealings with Claire have been excellent she is very knowledgeable and extremely friendly I have already given her number to member of my family & they are using her services too
Linda Renwick
Penrith
07/03/2023
Claire has been absolutely fantastic and the level of service and communication exemplary. I cannot thank you enough for making my trip so easy!!
Emma Bannister
Penrith
07/03/2023
Claire has been brilliant! Will definitely be coming to her again!
Joanne Mills
Penrith
07/03/2023
Claire has been so helpful and informative. She really listened to what sort of holiday I was looking for, she gave me lots of options and then changed things so that we got the perfect trip. We’re really excited about the holiday she helped plan. I wouldn’t hesitate in recommending Claire and hope to use her again in the future for further trips.
Nikki Whittaker
Penrith
07/03/2023
Extremely helpful and friendly, always comes back with various options and responds quickly. A perfect help to book our honeymoon! Thank you
Louisa Liddle
Appleby
07/03/2023
Great personal service which gave us peace of mind with our travel plans .
Stephen Bell
Penrith
07/03/2023
Always the best service from Claire, I have been booking holidays with Claire for a few years now and wouldn’t go to anyone else. Highly recommended.
Katrina Birkett
Penrith
07/03/2023
Claire is fabulous, she always comes up with the best trips, never disappoints
Carol Tindal
Penrith
07/03/2023
Excellent customer service. Claire is so helpful and professional, best travel agent ever. Goes that extra mile every time.
Alison Noble
Penrith
01/11/2022
Great professional service with prompt response. Hassle free.
Dafydd Cox
Carmarthen
31/10/2022
Very friendly and very helpful. Makes booking travelling so much easier.
Sheila Lightburn
Penrith
31/10/2022
Claire is such a pleasure to deal with. She makes every part of holiday planning so seemless.
Tracey Sweeney
Penrith
31/10/2022
Thorough, knowledgeable, great listening and communication skills, excellent in sorting out travel problems caused by covid.
Clare Powell
Keswick
31/10/2022
I’ll definitely be booking more holidays via yourself Thanks for your time and patience It’s making the booking process stress free!!!
Anne Noble
Penrith
31/10/2022
To start with ,from starting my travel journey to what I would like ,destination, hotels , price , sight seeing excursions, Claire got it right , any questions answered, would definitely book through Claire in future.
Angela Heath
Penrith
24/10/2022
Claire was amazingly helpful and sorted it all out for us. Really pleased with the service.
Holly North
Carlisle
24/10/2022
We would recommend Claire as we have been so pleased with her recommendations for hotels and her general knowledge. She has been really quick with email responses too. Thank you Claire
Katie Storey
Penrith
24/10/2022
Very knowledgeable, experienced and helpful
John Holliday
Penrith
24/10/2022
Claire has booked a number of trips all over long haul ,short haul and cruise for us always seems to know what will suit us and gets good accommodation which means a lot when on holiday.
Stephen Hather
Penrith
24/10/2022
Booking through Claire was so easy she picked out some great hotels and e mailed me very quickly I totally trust her as we have booked hotels and flights in the past and they have been fabulous
June Mitchell
Penrith
06/10/2022
Warm, engaging, diligent Making sure our plan is viable
Ron Siddle
Penrith
06/10/2022
Amazing experience booking my holiday with Claire made the whole process do simple and hassle free
Sheena Gartland
Liverpool
06/10/2022
Claire was a dream to work with when booking our honeymoon. She was always available on email and phone and took the stress out of a very busy time. She gave us brilliant guidance on hotel options and sorted out transfers from Cancun to Holbox, not an easy task due to the time difference and remote nature of the island. Both hotels we stayed at were just as described, stunning, and we had a trip to remember. Thank you Claire for all your hard work, we will certainly be in touch in the future!
Sam Bayley
London
06/10/2022
Claire has always been most helpful, responds to queries promptly and provides good advice.
Chris Savory
Carlisle
06/10/2022
Fabulous helpful and nothing is to much trouble. Highly recommended
Diane Wilson
Penrith
06/10/2022
Fabulous travel consultant and questions asked was no problem and found out etc, would definitely book another trip away in the future, very pleasant and very helpful too.
Anne Bowness
Penrith
06/10/2022
Claire could not be more helpful in trying to find the right flights, hotels and supporting bookings for our varied trips.
James Walker
Penrith
03/10/2022
Excellent service, great ideas and support and always looking for opportunities.
Sally Seed
Penrith
03/10/2022
Claire is fantastic - reassuring and practical, incredibly responsive to emails and you know any holiday you book through her will be wonderful.
Claire Gillott
Southport
03/10/2022
It’s always so reassuring that you are always on hand to answer any questions that I may have and to put my mind at rest if I’m worrying about any part of my travel… you have everything covered. An excellent friendly service. Thank you Claire.
Julie Jackson
Penrith
03/10/2022
Fantastic service. Helped us through lockdown twice with holidays and the cancellations. Have rebooked again.
Gillian Renwick
Penrith
03/10/2022
Claire is very professional, very friendly and goes the extra mile to make sure our holiday is just what we were looking for. Thank you Claire we have had a wonderful holiday
Beatrice Potts
Appleby
19/08/2022
Claire was great to deal with, i told her exactly what I was looking for and Claire got exactly what I wanted would highly recommend Claire and definitely use her again
Lynn Todd
Penrith
19/08/2022
Claire was fantastic and very patient, no pressure what so ever and made the who experience of booking easy and stress free for me - highly recommend - thank you
Helen Hodgson
Penrith
18/04/2022
Claire always goes over and above to provide an outstanding professional service
Susan Dickinson
Carnforth
18/04/2022
Claire was very helpful and nothing was too much bother for her. A very speedy & friendly service.
Fiona Armstrong
Lanark
18/04/2022
Very pleased with the service we have received on the few occasions that we have had to use TCs. We have already mentioned this to people as a recommendation.
Richard Dixon
Carlisle
18/04/2022
Can't praise her enough considering it has been a tough 2years , eventually we did get on our cruise to the Caribbean.
Tracey Hullock
Penrith
18/04/2022
Claire had to cancel our trip due to the pandemic in 2020. I felt safe knowing she had our money and trusted her with it. I knew when the time came she would be happy to help again and now we're getting ready for our first holiday again - the exact trip we wanted., Hassle free thank you x
Lisa Jackson
Penrith
18/04/2022
Having Claire virtually at my side when travelling is very comforting, knowing that she will resolve any problem that i have…..
Gary Calland
Penrith
18/04/2022
Claire was super helpful and quick in pulling together the quotes for us. Thank you x
Alison Wilson
Carlisle
18/04/2022
Claire was extremely proactive and patient with me as we booked our honeymoon! We are very excited to head off, she removed all the usual booking stress. Thanks Claire!
Samantha Bayley
London
18/04/2022
It was a pleasure to work with Claire to plan my trip. Excellent service from start to finish. She took the searching and booking of my trip on board and I would certainly use her again and recommend the service.
Candice Bond
Carlisle
18/04/2022
Claire is a fantastic support, easily accessible and makes herself available. Claire has always provided a fantastic personal service for all our family
Stephen Hather
Penrith
18/04/2022
Claire has gone way beyond our expectations to arrange our holidays in these difficult times.
Chris Dent
Penrith
18/04/2022
Claire is everything you need in a travel counsellor. Prompt, efficient and knowledgable. She is certainly a expect in her field and I would trust her to book any holiday or experience, even in this crazy world we are living in at the moment.
Sophie Hather
Penrith
18/04/2022
Claire has yet again sourced our perfect holiday for us. Her knowledge and advice is second to none!
Helen Parker
Penrith
18/04/2022
Claire Walker works very hard to provide a wide range of travel options that will enhance our holidays it is very reassuring to know you have 24 hr experienced support in Claire’s hands
Shirley Pattinson
Penrith
18/04/2022
Claire is very helpful with attention to specific requirements and requests. She has a wide knowledge of destinations and makes choosing the right holiday easy.
Tina Lund
Penrith
18/04/2022
We couldn’t have asked for more from Claire. She took all of our preferences into consideration and found us the perfect holiday. We would definitely recommend Claire and use her for our future holidays!
Jessica Short
Penrith
03/12/2021
Claire gives an exceptional service. Her knowledge and expertise of the travel industry is second to none. Her customer care is outstanding, she is calm and organised and very reassuring. 10/10
Sally Hunter
Leyland
02/12/2021
Really good advice and suggestions with easy booking process, showing Claire finds out and knows the needs of her customers.
Anna Atkinson
Penrith
02/12/2021
Claire is just brilliant. Tell her what you would like, and then leave her to it secure in the knowledge that she will sort it!
Claire Gillott
Southport
02/12/2021
Great professional and knowledgeable service provided. I would definitely recommend
Luci Robb
Penrith
22/10/2021
Claire, at a very difficult time in my life (not to mention a world wide Covid pandemic) you made a necessary international trip smooth and as straight forward as possible. A huge thank you, I'd give you a 10+ if it were available.
Liz McQuillen
Hexham
22/10/2021
Have used Claire in the past & recommended to family & friends, she is always more than helpful & the whole process is stress free.
Alan Walton
Penrith
22/10/2021
What an incredible 15 months for the travel industry. Claire has accommodated all the mandatory reschedulings as well as out own personal reschedulings to 2022. Great friendly service offering honest advice. Highly recommend.
Michaela Vickers
Penrith
22/10/2021
Claire has just booked a holiday for us and the are 16 people going. It has been seemless and hassle free. She really does make the process easy
Tracey Sweeney
Penrith
05/03/2020
Claire is so friendly yet highly professional and dealt with my requirements promptly , and knew precise details needed from me for the booking. She kept me updated throughout the process. Excellent service and I highly recommend Claire
Yvonne Gainford
Workington
02/03/2020
Just love using claire to plan holidays - she is very professional, efficient and answers all my questions with her great knowledge and experience!
Lisa Jackson
Penrith
02/03/2020
Very professional, always available to answer any questions, very knowledgeable. Would recommend this service to anyone.
David Skelton
Penrith
02/03/2020
I have already recommended Claire. She was fast, efficient and saved us just under £1000! Great experience! Thank you!
Debbie Binks
Penrith
02/03/2020
We cannot put a price on the time and effort Claire has gone to to ensure our holiday has been tailored to our exact needs. This is the second holiday Claire has planned for us now, with a 3rd in the pipeline. We have, and will continue to recommend Claire and Travel Counsellors to our friends and family.
Mark Shead
Penrith
02/03/2020
Omg Claire Walker is absolutely amazing, she has booked every holiday for us , she is so so patient it unbelievable, I know it's her job but she goes above and beyond x x
Anthea Harrison
Penrith
18/12/2019
Claire dealt with our holiday request with great professionalism, patience and a superb service. Many thanks Claire, we would not hesitate to recommend her services to anyone.
Beatrice Potts
Appleby
18/12/2019
Claire, has been absolutely fabulous in helping me whilst i was setting up my business, always there, always available, sorts things out. I have a complete confidence in Claire and I trust her implicitly I have also passed her to friends of mine in the business I will continue to use Claire as a partner for my Business Well done Claire
Gary Calland
Penrith
18/12/2019
Such an accommodating, calm and knowledgeable person. Claire is just a godsend when you are outfaced with where to go. Just about the perfect holiday - need to go again to make sure!
Tracey Errington
Penrith
13/12/2019
Claire was absolutely fantastic. We didn't know exactly what we wanted to do with regards to holidays, but Claire was more than happy to send a few options on and even amend a couple too, with no problem. Her service is very quick and she is always happy to help.
David Saunders
Carlisle
09/12/2019
We knew where we wanted to go on our multi-trip holiday but Claire came up with several flight and hotel options (plus car hire) for us to choose from. She responded to email queries really quickly; she was happy to tweak our plans to suit us; she is very easy to talk to. Really happy with the service Claire provided.....now we just have to wait for our holiday!
Karen Thompson
Penrith
09/12/2019
Never has booking flights and getting travel insurance been as easy and stress free! After being recommended by a friend you have been so helpful, we are only disappointed we hadn’t found you sooner. Thankyou very much.
Linda Railton
Penrith
09/12/2019
There is no question too small for Claire, she answers promptly and sorts out any problem with minimal fuss. I have recommended her to friends & family
Anna Lang
Carlisle
25/11/2019
laire always goes above and beyond and proves this each time we book with her. Claire listens to your requirements and makes suggestions to assist in making the right decision. This is a very special family trip and I know Claire will try and make it the best to remember,
Karen Hewitt
Penrith
25/11/2019
Claire was so friendly and professional helping us find the perfect holiday. We will definitely use Claire Walker our Travel Counsellor again and will be recommending her to our friends and family.
Angela Bonner
Penrith
28/10/2019
Claire is friendly, helpful and knowledgeable. Amazing service!
Gillian Graham
Penrith
24/09/2019
Always a fabulous service, wouldn't use anyone else. Trust Claire implicitly to choose the perfect holiday for me and my family.
Samantha MacLean
Carlisle
24/09/2019
I already have recommended Claire to a friend, she was so helpful & easy to work with - a great service.
Corinna Coates
Penrith
20/05/2019
Claire has given us some great advice along with friendly, efficient service. Highly recommended.
Karen Holliday
Penrith
20/05/2019
Excellent personal service. Claire quickly understood what it was I liked and found something to fit the bill.
Tracey Morton
Penrith
22/12/2018
Excellent service as always. Claire is a star who goes above and beyond!
Ian Davies
Chester
14/11/2018
Claire is fantastic which is why we asked her to book our next skiing holiday. She makes everything so easy!
Rachael Mandle
Penrith
14/11/2018
Always reliable, helpful and knowledgeable - Claire is ace and we always turn to her for our jollies.
David Broome
Rochdale
14/11/2018
Claire is amazing and always goes the extra mile.
Lynne Robinson
Penrith
14/11/2018
Easy booking process, took all the stress out of the whole booking, sorting seats/inflight meals and sending through links to arrange visas.
Dawne Kokolay
Appleby
05/09/2018
Claire is always very helpful and never complains when we change plans mid way through the booking process, as well as having good recommendations in respect of hotels.
Katharine Oliver
Carlisle
05/09/2018
Claire is brilliant. She listens to everything you ask, is always incredibly positive and the trips she has organised for us have been exactly what we asked for. Can not recommend her highly enough.
Janet Scott
Penrith
30/08/2018
I have used Claire Walker's services for the last two holidays and found the quality of service received absolutely superb, I would not hesitate to recommend Claire or travel counsellors to anybody. Keep up the good work.
Alan Walton
Penrith
14/08/2018
A perfect 10 every time. My Travel Counsellor gives 100% effort and gets 100% results. Thank you.
Dawn Smart
Penrith
14/08/2018
Very good service so far, would definitely recommend Claire to people looking to book any sort of holiday or trip to any country.
Susan Jennings
Penrith
01/08/2018
Claire was really helpful, she is very attentive to customise the package to exactly what we were looking for, very prompt in replying to any questions and getting back to you, found an amazing holiday at a great price.
Stuart Hook
Penrith
30/07/2018
I have already recommended Claire to colleagues and friends. Her service is prompt, reliable and first rate.
Anna Lang
Workington
30/07/2018
Claire went above and beyond to help us organise a holiday
Lindsay Wild
Penrith
30/07/2018
Efficient and friendly service as always with lots of knowledge.
Anna Beaty
Penrith
30/07/2018
Superb Service from Claire, since I started working with TC, always there to help!
Gary Calland
Penrith
27/06/2018
Claire is very professional and always manages to get the best deal possible. I cannot recommend her highly enough.
Helen Parker
Penrith
27/06/2018
Claire is most helpful ,also a lovely way to book any travel in my own home.
David Hayton
Penrith
27/06/2018
Always very helpful and able to make suggestions for appropriate holidays! Claire knows us so well.
Elizabeth Newport
Penrith
12/06/2018
Claire provides a fantastic tailored service, understanding our requirements perfectly so she always comes up with great options for us. Nothing is too much trouble! I would highly recommend her.
Joanna Smailes
Penrith
05/06/2018
Claire is always really helpful and gives good advice when considering your request for travel.
Kathryn Richardson
Carlisle
09/04/2018
Claire could not be more helpful, absolutely would not hesitate to recommend her.
Sheila Robinson
Penrith
09/04/2018
Amazing as usual and sorted our holiday out with to just what we wanted without the hassle.
Kirsty McGrady
Whitehaven
26/02/2018
The service we get from Claire is fantastic and you know she is with you at every step of the journey!
Lisa Jackson
Penrith
26/02/2018
Fabulous service and very efficient and knowledgable.
Michelle Hodgson
Penrith
06/02/2018
Excellent service sorted quickly and booked with ease!
Louise Brown
Carlisle
06/02/2018
Claire is a star, she thinks of everything and gives you it in so much detail.
Colin Soutter
Ashby-de-la-Zouch
19/01/2018
Always there to help with any aspect of the holiday for problems that may happen or just general help in any way. Always happy with a good phone manner.
Robert Airey
Penrith
19/01/2018
Superb service from start to finish, making booking a holiday totally stress free for the customer.
Alan Walton
Penrith
30/10/2017
Great service, very helpful, nothing is a bother!
Claire Whitfield
Penrith
30/10/2017
I found the service helpful, tailored and most of all reassuring, as a single parent this is exactly what I wanted.
Victoria Kite
Penrith
30/10/2017
Nothing is too much trouble - despite the challenge! Excellent service.
Daniel Rogers
Chester
09/10/2017
Claire was exellant as it wasn't a straight forward booking, she sorted it all out and I am very pleased with her great service. Definitely will be back.
Julie Jackson
Penrith
09/10/2017
Claire really understands her customers needs and nothing is a problem to her in helping you find your holiday requirements, big or small. I have recommended friends and family to Claire because of the personal service she provides.
Wendy Hodgson
Penrith
09/10/2017
Claire is fantastic and we are very happy with the service she provided.
Rachael Mandle
Penrith
09/10/2017
Hassle free and was confident in the service provided. Nothing felt like too much trouble and I was a pain with changing dates all the time. Excellent service from Claire.
Lorraine Egglestone
Penrith
15/09/2017
Fantastic in what she does, helping you and having the knowledge to advise you. Gave us multiple options and possibilities which ideally is what anyone wants when it comes to their holiday.
Tom Jackson
Penrith
15/09/2017
Claire has been amazing in really listening to our requirements and has found us something that really suits us. Refreshing to feel that customer service is at the heart of a service! Thanks Claire.
Lyndsey Fitheridge Sisson
Penrith
15/09/2017
Claire went out of her way to find something that suited us for a family holiday. Nothing was too much trouble and she took calls in the evening and weekend from me. I would recommend her service without a doubt.
Joanna Brownlee
Penrith
15/09/2017
Claire is an amazing Travel Counsellor and I know I can absolutely trust 100% that she will get me and my family a perfect holiday. Her knowledge and expertise means she will get it right every time and just as I would go to a vet for my pets, I go to a Travel Counsellor - Claire Walker - for my holidays. To go anywhere else would make no sense at all, so in a no-nonsense world I would choose a Travel Counsellor to get me the right holiday every time.
Dawn Smart
Penrith
26/04/2017
As usual Claire provides consistently high standard of customer care and service. Would never book a holiday anywhere else xx
Katherine Wade
Penrith
14/04/2017
Very good service, we were probably difficult to cater for as we were open to ideas but very happy with the outcome and service.
Michael Forsyth
Penrith
14/04/2017
Clarie is wonderful and takes all the stress out of organising a holiday or trip.
Nicola Quayle
Wigton
14/04/2017
I have absolutely no hesitation in recommending Claire Walker. Claire worked really hard to secure the holiday that we wanted for our budget, she offered several options and tirelessly contacted the hotels to ask questions on our behalf to make sure every aspect was covered.
Joanna Brownlee
Penrith
07/04/2017
Claire was fabulous with all the information she was able to provide for our trip and was able to find the best price! I would definitely recommend Claire just like she was recommended to me!
Lisa Francis
Penrith
01/03/2017
Claire is first class and help. She is all ways on the ball to get you what you want.
Paul Minett
Carlisle
01/03/2017
Claire always goes the extra mile and makes organising holidays so easy. She is knowledgable and adds value using this to make the most of your holidays.
Emma Pigg
Penrith
01/03/2017
I have recommended Claire to several of my friends, some have used her already & others are planning too. I have peace of mind when booking a holiday with Claire - it is hassle & stress free which is just fantastic for me! I couldn't go on my last holiday as I got pregnant & Claire sorted the whole thing out for me - perfect!
Susan Morrison
Penrith
01/03/2017
Very helpful and nothing was a problem, great service
Sarah Snelson
Penrith
01/03/2017
Great Service to use and Claire you were fantastic. Nothing was too much trouble and found our perfect honeymooon suited to us. Can't wait to head off on our honeymoon. Thanks again, Mark and Sophie x
Sophie Baxter
Carlisle
08/02/2017
Claire's patience level is immense! We know that when we book with Claire we'll end up getting just the result we want even when it seems we won't. We have faith that we'll end up with our dream hols. Thanks Claire x
Karen Hewitt
Penrith
08/02/2017
I found Claire extremely helpful, she gave me plenty of options in the area I requested so I could make an informed choice and couldn't have done anymore to help, I would easily recommend to a friend.
Andy Roberts
Chester
08/02/2017
Wonderful helpful personal service from Claire, will definitely recommend to others in the future.
Marguerite Powley
Penrith
08/02/2017
Claire Walker was very patient with us and was amazing at finding us our holiday. We will certainly book again and recommend her to our friends and family.
Kirsty MGrady
Whitehaven
14/11/2016
It was wonderful just setting off on a tailor made holiday, everything organised and nothing to do but turn up on the day and have fun. It was just what I wanted. Thank you Claire!
Jane Lumley
Penrith
21/10/2016
Claire, as usual had a great eye to detail, and knew our likes and dislikes so was able to come up with an excellent solution pretty much first time round. A last minute change of mind on one aspect was no problem and dealt with out of hours. Excellent .
Mark McNamee
Chester
21/10/2016
Claire was fantastic, friendly, professional and extremely knowledgable. She listened to what we wanted, gave us options and lots of advice! Would definitely recommend to my family and friends and we will be booking future holidays/trips with her.
Karen Prokas
Penrith
21/10/2016
Claire provided a very prompt and efficient service . She managed to find the right location and within the budget I requested. A bonus the flight times were better than anticipated .
Tracy Carruthers
Penrith
14/06/2016
Claire found us a fantastic holiday and looked at all our needs really well. I will definitely book with her again!
Joanne Ewbank
Penrith
25/04/2016
Claire goes the extra mile for both my family and business travel. Always available if there is an issue, and very proactive. Superb.... Someday, all Travel Counsellors will be made this way..
Mark McNamee
Chester
25/04/2016
Claire is brilliant, so patient with my endless checks and questions and changes of mind. She goes out of her way to provide that extra care and attention. If I could I would add an '11' to the score list!
Claire Smith
Doune
26/02/2016
Would never book a holiday with anyone else. Trust Claire 100% to find our perfect holiday and never fails to succeed. Highly recommend x
Katherine Wade
Penrith
26/02/2016
Great service. So easy just 3 emails No waiting on the phone or going 15mile to travel agents in town
Sandra Stalker
Penrith
26/02/2016
Never a problem to sort out holiday plans for us. Always cheerful and helpful. Cost of holidays around same price as online, but with her service and expertise you feel you have confidence in the holiday booking and not left worrying if your booking has been lost to some scam on the internet. Would recommend Travel Counsellors to friends and family.
Richard Bradshaw
Carlisle
26/02/2016
I have already recommended Claire many times to friends and family and they too have been equally thrilled with her personal service and knowledge.
Vanessa Noble
Chester
26/02/2016
Very friendly and takes out the stress of trying to find the right holiday. Fully meets a customers needs.
Anna Atkinson
Penrith
26/02/2016
Claire has booked two trips for us now, one to Dubai in Nov 2015 - great advice and went like a dream. Second to travel Oct 2016 but she has been patient with all the questions/tweaking of options and helpful with suggestions/recommendations. Wouldn't hesitate to recommend her.
Kathryn Richardson
Carlisle
05/02/2016
Very knowledgable, helpful and friendly. Prompt replies and thinks of the things we forgot about. Excellent. Already have recommended her!!
Philip Caton
Penrith
05/02/2016
I have already recommended Claire to a number of friends and family due to her extremely high standard of care and professionalism. I will continue to recommend Claire as she is a wonderful Travel Counsellor who always meets our needs and more.
Gemma Greening
Wigton
30/11/2015
I have already recommended Claire to my friends and family. It is a pleasure to have Claire in my home and to book a holiday through her. She could not be more helpful.
David Hayton
Penrith
04/11/2015
I felt personally as though I was asking too many questions etc. However, Claire didn't have any issues in answering and always kept me up to date with what was going on. We communicated by email and there was always a response to my queries within 24 hours. The follow on service sounds fantastic and I really appreciate Claire making our hotel etc aware that this is our honeymoon to try and make the trip more special.
David Saunders
Carlisle
24/09/2015
Claire has the patience of a saint and is so fantastically helpful and knowledgeable I wouldn't go to anyone else with my travel plans!
Victoria Towns
Carlisle
17/09/2015
100% professional and knowledgeable, it so easy to go on holiday. Claire arranges everything down to last detail. Takes all the hassle and variability out of planning.
Nigel Braithwaite
Penrith
07/09/2015
Claire takes the time to understand her clients likes and dislikes and tailors her service accordingly. Quick to repond and update and also tenascious. She is excellent.
Mark McNamee
Chester
07/09/2015
We had a fantastic experience with and excellent service from Claire Walker. I can't thank her enough for her hard work in putting together our best holiday yet! We will definitely be recommending her to our friends and family.
Laura Gooding
Wilmslow
30/07/2015
Great service. We were given time to look followed up with suggestions but not pushy. We were offered advice and all our ideas were listened to. Booked in no time...when we finally made our minds up! Thank you.
Helen Newton
Penrith
14/07/2015
I have used Claire a lot in the past and every time she puts 110% in making every trip perfect.
Stephen Buckle
Carlisle
07/07/2015
Thank you so much for your help. You saved us a fortune and your customer service is second to none.
Emma Lane
Eccles
07/07/2015
Claire Walker has been extremely helpful & I couldn't fault the service she has provided me, even with the trickier queries.
Anna Lang
Workington
06/07/2015
Claire is ever the professional. She offers a friendly, efficient service and nothing is ever too much trouble.
Tracey Howe
Penrith
01/07/2015
Claire has shown great patience. She walked us through several options before we made a well informed decision. I have already recommended Claire to several friends who have been equally impressed with her vast knowledge, understanding of individual needs, practical suggestions and honesty. Customer service doesn't get any better than that!! Thank you Claire!!!!!!
Vanessa Noble
Chester
07/05/2015
Claire Walker was brilliant, gave us lots of options and had great knowledge that helped us select the perfect holiday and wedding, we can’t wait to go and want to thank Claire for making everything so easy, a delight to deal with.
Laura Norris
Penrith
07/05/2015
Absolutely brilliant, patient and helpful responses and research above and beyond. Top marks!
Claire Smith
Doune
29/04/2015
Claire has been wonderful when we have booked every holiday with her. We have recommended her to a number of people and will continue to do this. We look forward to booking our next holiday with her. Thank you again.
Gemma Greening
Whitehaven
23/04/2015
Love Claire to bits! She has helped us organise our wedding abroad, completely painlessly, we will be using her for honeymoon and all holidays from now on!
Emma Forrester
Penrith
23/04/2015
The Trip Claire has planned and booked for us is the first for myself abroad in over 28 years and also a celebration of our marriage (10 years). Claire has been very supportive and understanding while family members have been making up their minds about dates and times or whether they are coming or not and Claire consistently provided details and times and prices for us to choose from, and finally, when decisions were made, it was so easy to book with Claire! Will definitely ask Claire next time we plan a trip abroad!!
Victoria Morgan
Penrith
26/03/2015
I contacted Claire not really knowing what it was we wanted for our family holiday, but very quickly Claire worked out what was important to us and promptly came back to me with ideas. From there we went through options and I felt I could feedback ideas that we had (moving the goal posts almost entirely to another pitch) before we finally found the amazing deal we now have!! Thank you Claire for your patience and good humour. We will be in touch again....
Karen Hewitt
Penrith
24/02/2015
We have recently received an excellent service from Claire, she took the time to gather relevant information to find us our perfect family holiday.
Anna Wharton
Appleby
24/02/2015
My total experience was extremely smooth from the moment I contacted Claire with my holiday requirement. Claire offered several options of what we were looking for and kept us updated with prices and availability throughout. Having made our choice, Claire completed all booking requirements and offered appropriate extras for our consideration. I will certainly be booking with Claire again. Many thanks for a great, friendly and prompt service.
Yvonne Gainford
Workington
11/02/2015
Couldn't ask for a better service, nothing is ever too much trouble. Used Claire and couple of times now and would never go back to a travel agents highly recommend. Thank you for another stress free booking
Zona Kelly
Penrith
11/02/2015
Claire is fantastic at her job and always finds you exactly what you are looking for even when you didn't know what you were looking for! We have booked many holidays with Claire now which have all been fabulous and have recommended her to many of our friends, family and clients and will continue to do so.
Stephen Hather
Penrith
11/02/2015
Nothing was too much trouble and Claire found the holiday I was looking for. She took all the stress out of planning a holiday and I will certainly come back to her again. Thank you Claire.
Dawn Smart
Penrith
02/12/2014
Clare was amazing she put together an amazing holiday very quickly and professionally. We made several amendments until we felt it was exactly right for us and these alterations were never a problem.
Janet Scott
Penrith
24/11/2014
I have used Claire for 3 years now. She first arranged our wedding for us, she did so with a great personal touch arranging for a large family which was not an easy task. I recommend Claire to anyone saying they are looking to go on holiday.
Victoria Waiting
Penrith
02/10/2014
Excellent Service. Claire was brilliant and found us what we wanted and more, for less than we were expecting! Have already recommended her to friends and will definitely be using Claire again for holiday bookings.
Nicola Stevenson
Penrith
02/10/2014
Absolutely brilliant personal service and understood our requirements and gave us lots of very good options to choose from.
Tony Young
Penrith
02/10/2014
Fantastic service, nothing is ever a problem. 2nd time using Claire and won't ever use a travel agent again. Service is second to none.
Zona Kelly
Penrith
02/10/2014
Claire asks the right questions, listens well and gives us options. Claire is always willing to look again if those options do not meet our needs. The after-service is to a high standard and Claire is available during your stay should you require anything further.
Ian Hunt
Barnoldswick
02/10/2014
Claire was really helpful in helping us find the right holiday. She was also very understanding regarding the 'passport' wait! Claire always answered my calls quickly and kept me up to date with the process. If gave me peace of mind knowing she was taking care of our holiday. I would definitely use Claire to book any future holidays.
Karen Bell
Hawick
02/08/2014
Claire Walker was fantastic, she did a brilliant job organising and booking our honeymoon and she is a credit to the company. We would highly recommend her to our family and friends in the future. She made our booking experience stress free. She provided us all the information we required promptly and efficiently and went that extra mile. Thank you Claire, we can't wait to take off.
Michelle Baxter
Carlisle
28/07/2014
Very likely to recommend Claire to friends and family and have already passed her details on to many people. I used to always book my own holidays, but as a businesswoman and general busy lady, it is just so easy handing it over to Claire. I know everything will be looked after and all I have to do is pay and enjoy myself!
Lisa Coates
Penrith
10/07/2014
The service was exemplary - all needs catered for and suggestions made to ensure everything in place for a successful trip. Thank you.
Vicki Hastings
Penrith
10/07/2014
Claire has made the whole process easy and convenient for me. She offered a good range of options where possible, and took all the headache out of booking a holiday. Hooray for Claire!
Anna Lang
Workington
02/07/2014
I already recommend Claire whole-heartedly based on past experience and her help on sorting out our Iceland trip has, again, exceeded expectations.
Sally Seed
Penrith
02/07/2014
Claire has given us excellent service as ever. We recommend her to all our friends and acquaintances.
Maureen Luckhurst
Penrith
21/05/2014
Claire gives you the best service ever and always gives 100% and delivers on time.
Jonathan Davidson
Penrith
21/05/2014
I have not only used Claire for myself but my dad is staying with me and she has helped plan some of his outings. She makes travelling so much easier and I can't wait to book my next trip with her!!
Tracey Sweeney
Penrith
01/05/2014
I would definitely recommend Claire, she is fab. Has found us great holidays, efficient and a great all round service!
Samantha Martindale
Carlisle
29/04/2014
Always an excellent and friendly service. Claire always meets ours needs and is extremely helpful. I have recommended her a number of times and will continue to do so.
Gemma Greening
Wigton
29/04/2014
Claire has been excellent. Patient and tenacious in getting the right result!
Mark McNamee
Chester
14/02/2014
Claire was a delight to deal with - extremely helpful, knowledgeable and professional. I would not hesitate to recommend her!
Louise Rogers
Wrexham
14/02/2014
Claire is very knowledgeable and was extremely helpful. We would not hesitate to recommend her.
Joanna Smaile
Penrith
14/02/2014
Claire Walker has gone above and beyond my expectations with her level of customer service. I would recmmend her to friends, family and colleagues. I am very happy with the service I received.
Joanne Shield
Penrith
25/11/2013
Claire is a fantastic Travel Counsellor; even though there was a lot of work involved it never seemed like anything was a problem. She just got on and did it and was a great help at finding us somewhere nice to stay. I would definitely recommend her!
Lisa Coates
Penrith
25/11/2013
Claire Walker has gone above and beyond my expectations with her level of customer service. I would recmmend her to friends family and colleagues. I am very happy with the service I received.
Joanne Shield
Penrith
25/11/2013
I met Claire some months ago and realised that she might be able to help me on booking a tour of the Alhambra during my family holiday to Andalucia. However, I left it until the last minute, only a week or so before departure, to contact her. Even at that late stage, nothing was too much trouble. Claire sorted out a family room in a fascinating hotel in Granada, ideally placed for exploring the part of the city that appealed, and arranged for us to have a morning tour of the Alhambra with an English-speaking guide, the delightful Isabella. Claire even made sure that we had directions to the car parking for the hotel (outside a restricted zone) before we left for Spain. I'd certainly recommend Claire's services to anyone planning a trip. For us, her extra experience, the convenience of the arrangements and her network of contacts transformed what could have been a stressful excursion into a great experience that we'll all remember for a long time and for all the right reasons!
Sally Seed
Orton, Penrith
12/08/2013
My husband is an avid Internet bargain hunter, however this can mean him searching online for the best deal so much so that we never actually go anywhere! Claire was great in the fact that she listened to what we wanted and took care of everything for us. She put together our trip to Venice with no problems at all right up to the prosecco at our hotel to celebrate our 10th anniversary. We would definitely recommend Claire's services when booking a holiday.
Keeley Moore
Shap, penrith
06/08/2013
Claire found us an amazing deal on flights and park tickets to Orlando. She was very helpful, easy to get hold of and always willing to help no matter what time of day we spoke to her.
Rebecca Mallinson
Clifton Dykes, Penrith
22/07/2013
My wife and I found Claire very helpful. She has a sound knowledge of her business and we liked her honesty and straight forward answers to our often probing and difficult questions. We found her very friendly and kind. We look forward to using to organise and book our next holiday.
Donald Davey
Penrith
22/07/2013
Used Claire for the first time and it was easy, fun and very straight forward. Looking forward to a great trip and using her services again - makes going away hassle free. Thanks.
tracey errington
Penrith
18/07/2013
We have booked quite a few holidays with Claire. She is always very pleasant and extremely helpful and nothing is too much trouble. Her knowledge of travel is a great asset and I will be contacting her again soon. Thank you Claire.
Elspeth Mason
Renwick/Penrith
18/07/2013
This is the first time I have booked a holiday through Travel Counsellors and I must say I was very impressed with the service. We just gave the dates and where we wanted to go and within no time at all were presented with a fantastic choice of hotels. Claire is brilliant and very knowledgeable - I would not hesitate in using this service again for our next holiday.
June Mitchell
Penrith
18/07/2013
When we decided as a family to book a short notice skiing trip, Claire researched all of the available options and identified an excellent package for us. Her patience and advice was very much appreciated. On our return from a fabulous week, Claire immediately arranged our next trip booked for Christmas. It is great to be able to pick up the telephone, explain our needs and have somebody so competent to do all of the leg work, perfectly matching our requirements to arrange our holidays so efficiently and effectively. Thank you!
Stuart Noble
Chester
26/06/2013
I will certainly be recommending Claire to my friends and family, she was the most helpful travel counsellor I have ever dealt with, nothing was any trouble.
Mandy Boyle
Penrith
03/05/2013
Claire has been truly wonderful and we could not have asked for a better experience. She has endless patience and knowledge and is truly professional in every way. We knew we wanted a really fantastic trip but this is way beyond our dreams. She knew what we would like better than we did!!! We cannot wait to go on our trip now.
David & Maureen Luckhurst
Penrith
03/05/2013
Claire has been fantastic, I would not hesitate in recommending her. We will be using her again.
Carol Tindal
Penrith
16/04/2013
Great service, everything for my holiday arranged for me, hassle free. Thank you!
Heather Allen
Penrith
16/04/2013
Claire was very capable and replied back to my e-mail enquiry with great efficiency. I am very happy with the service and price and would be happy to recommend Claire to family and friends.
Anna Beaty
Penrith
16/04/2013
Claire has been fantastic throughout the entire process, I couldn't have asked for a more helpful and friendly person. I will definitely be booking again with Claire and will recommend to friends and family.
Victoria Towns
Carlisle
06/03/2013
Claire is very pleasant and helpful. You know you can always phone her for any small question about your holiday and she was very knowledgable about our holiday destination.
Rachel Bell
Hawick
01/03/2013
We would definitely recommed Claire to anyone booking a holiday. Its great to have someone you can rely on when it comes to booking a holiday. Claire was very quick to arrange flights and accomodation for our trip to Venice in July. We would not hesitate to contact her again in future.
Keeley Moore
Penrith
01/03/2013
Claire was understanding of our needs and was prepared to work with us to book the holiday. She was available to call into the evening which is very handy while booking a holiday.
Philip and Helen Sant
Penrith
01/03/2013
Claire was so helpful and found us a great honeymoon which we would of never had the time or patience to find. She explained everything to us in great detail which was great. Thank you Claire.
Gemma Lock
Penrith
01/03/2013
From the very start, Claire was wonderful in making our late honeymoon perfect. We didnt understand the concept very well at first as we hadn't used this kind of service before. Claire talked us through it and easily took note of what we wanted. She provided us with choices and explained each one well. Once we had chosen it was so simple. Everything was booked quickly and smoothly and we knew exactly what we needed to do. The holiday was perfect! It could have been a huge strain on us to organise it all but we arrived, enjoyed and left feeling great. I now recommend Claire to everyone as its a worthwhile service with a professional and friendly manner. Thank you.
Annabel & Luke Candler
Penrith
11/12/2012
It was just so easy. We told Claire what we wanted, and she got it for us, simple.
Roger Blenkharn
Penrith
21/11/2012
What a star Claire is, she put together the holiday we wanted. Thank you so very much.
Petra Russell
Penrith
06/11/2012
Claire was very helpful and knowledgable. We loved her and will reccomend her to all our friends. Our booking was stress free and efficient.
Donald Davey
Penrith
06/11/2012
Claire was wonderfully helpful. We were having a tough time and needed to just get the holiday sorted with ease. Its going to be our three year late honeymoon so meant a lot! There is so much choice to it was great to have the options cut down to suit us and our budget. Everything was simple and I felt I could be as picky as I liked! Great job, great service and all with such a lovely lady! Thanks Claire! x
Annabel Candler
Penrith
06/11/2012
Claire has been extremely helpful and successful in finding us a holiday. I had set a difficult challenge for her, but she did it. Would highly recommend to all my family and friends.
Samantha Todd
Penrith
06/11/2012
Booking a holiday with Claire was painless and, dare I say it, enjoyable! A really personal service, and Claire was able to answer all our questions. Highly recommended!
Claire Gillott
Southport
06/11/2012
I have found Claire to be professional giving good honest opinions in helping me to choose my holidays. The e-brochures have been professional, produced quickly while giving thoughts to my holiday needs. Claire has been prompt with correspondence and with any queries I had. I will certainly use Claire again and will definitely recommend her to friends and family. Thank You.
Samantha Martindale
Penrith
06/11/2012
Just to say thanks for arranging our holidays in 2012, you made everything hassle free and we had a great time. Makes me realise that 2013 is nearly here, so need to get sorted. I will be in touch very soon with some dates, looking forward to hearing your ideas.
Annette Norris
Penrith
29/10/2012
Claire was Very helpful and understanding with our situation and found us a holiday which met all our needs. Nothing was a trouble to Claire and she couldn't have been more helpful. We will definately be booking with Claire again in the future and we highly recommend her. A wonderful Travel Counsellor.
Gemma Greening
Wigton
24/05/2012
Recently went away for a weekend break to Italy. Claire was amazing and literally took all the worry away. Everything was organised with such great attention to detail and we had a fabulous time, in a gorgeous hotel with views over looking the Bay of Naples. Perfect! Thanks Claire for your personal touch. I will definitely be contacting you again before my next holiday.
Louise Harnwell
Great Strickland
16/05/2012
What can i say............... Claire is absolutely fantanstic, this is our second holiday that we have booked through her and we are currently sorting our skiing holiday for 2013 with her and i can honestly not sing her praise's enough, either myself or my partner just give her a ring let her know what we are roughly looking for and before we know it she comes back to us with holidays, brochures and most importantly advice on where and when we are going, she removes any hassel when it comes to goin away. Claire is a huge asset to travel counsellors and every opportunity that we get we pass on her details. We look forward to booking many many more holidays with her.
Lisa Grainger
Penrith
16/05/2012
Thanks to Claire, we got everything we expected from our holiday. Car parking, airport transfers and hotel accommodation were all excellent. Will definitely be using Travel Counsellors in the future. Claire is very pleasant and always listens to requests and comes up with the goods!!
Francis Mason
Penrith
15/05/2012
Great service, Very helpful thank you. We will look forward to you booking the next one!
Charlotte Robson
Penrith
15/05/2012
Excellent service with very competitive prices. Efficient to deal with, requests dealt with in a timely manner. Would recommend to all.
Philip Sant
Carlisle
14/05/2012
I have been very impressed with Claire and the way she handled the holiday requirements I had. She booked the most amazing hotel in Italy which exceeded all my expectations and she organised the flights and transfers with no fuss. This really did take the stresses out of my travel planning (as a full time working mum with a small child I have little free time and found her service a godsend). She is polite, approachable and always responded very quickly to any enquiries we had . I am sure my other travel companions will be using Claire in the future for many stress free holidays.
Kim Whittlestone
Penrith
14/05/2012
With a busy life, I don't have time to search the internet looking for the "perfect holiday", which is why I asked Claire to help when I booked a short break for the parents and a holiday for myself. Both times Claire has been friendly, helpful and knowledgeable. The service I received from her was excellent and I wouldn't hesitate to use her again. Even when I didn't know where I wanted to go on holiday, I simply told her my likes, dislikes and budget and she came up with a selection of different ideas which would suit me. Claire takes the stress and time out of organising your holiday.
Helen Workman
Carlisle
14/05/2012
So far so good - Claire has been most helpful and is quick to return phone calls and understand the holiday requirements we have. Hope this is the start of a happy relationship - will save me lots of time and hassle rather than researching holidays myself.
Jane Gregg
Penrith
15/02/2012
After years of spending many hours googling to find the perfect holiday along came Claire as a Travel Counsellor and a bit like a fairy godmother you just tell her what you want and she goes away and magics it up. She found things I wouldn't have known existed and it feels like having a PA. It's amazing that it doesn't cost any extra to get what feels like very much a VIP service and access to all the operators and travel companies. It was also good while I was away to know that she was just a phone call away if I needed help with anything. I am a Travel Counsellor convert.
Lisa Broome
Penrith
15/02/2012
I found Claire very helpful and gave us good advive on where the best Hotels were and what would suit us best. Just had a lovely stay in Barcelona in a super Hotel Thank you Claire
Rachel Bell
Hawick
07/02/2012
Claire worked well to come up with a very competitive price. The paperwork was sorted very quickly. I will definitly deal with Claire again.
Philip Sant
High Hesket, Carlise
02/02/2012
Additional offers
More destinations to enjoy
Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch
Start planning with me
Let me inspire you
Stay inspired with my insider tips, hidden gems, and dream-worthy itineraries until you're ready to make them real
You're all set
I’ll be in touch soon to share personalised recommendations, exclusive offers, and a few travel secrets worth dreaming about.
Claire Walker