Based in St Albans

Clare Fraser-Jones

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

I’m an independent travel agent - your travel PA. Using my knowledge, experience and the wealth of tools at my fingertips I can put together a bespoke trip. Whether you are looking for the experience of a lifetime, a short break abroad or in the UK. A honeymoon or a family holiday, a city break, a ski trip or a cruise.

Are you confused by the array of holidays when you google - nothing that exactly meets your individual requirements? Are you looking for guidance on the ever changing travel regulations we now have to adhere to? If you have found yourself becoming increasingly frustrated by the lack of quality personal service and follow up from these sites, it may be time to consider getting your own free of charge, personal Travel Counsellor! It’s a growing trend, and a best kept secret for “those in the know”.

Travel Counsellors are multi award winning, and recognised for our customer service by none other than Martin Lewis Which? I work flexible hours so am available to you at a time to suit you, before during and after your holiday, so you can just relax and enjoy your holiday. I will look after you and your holiday from start to finish, I can also arrange car hire, insurance, restaurant bookings, excursions ....

I have a network of over 1800 counsellors throughout the world plus great direct contracts and negotiated rates with hotels which allows me to find the right holiday experience for you. I will do the research for you. I am passionate about travel and aim to take away the stress and hours spent searching on the internet. Wishing you Bon Voyage!

We also have our own, unique Financial Trust so all bookings with me are 100% financially protected which is more important than ever in todays world.

I love to travel and have visited over 26 countries with lots still on my bucket list! I enjoy nothing more than making your plans come to life and delivering great experiences. Give me a call and see what I can do for you. We are the best kept secret you wish you'd found years ago.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

Mauritius is open

7/20/2021

Mauritius has the perfect all year round temperature, perfect for the whole family, some golf, or your honeymoon ....

Your Greece to remember

7/8/2021

With the personal concierge service, Katikies Club, immerses guests in the very essence of Greece through a range of tailor-made experiences.

Greece Mykonos in Style

6/10/2021

Visit Mykonos and holiday in style

Iceland

6/10/2021

Plan your bucket list trip to Iceland

Why book with me

5/11/2021

5 excellent reasons to book your holiday with me.

Travel Postcards

4/7/2021

Travel creates lasting memories. I hope you enjoy reliving your travel memories as you watch our film When you’re ready to travel again I’ll be here for you,

Devon Surf Holiday

2/10/2021

Soak up Devon’s wellness vibes. Surf Croyde Bay, swim in the Bristol Channel, hike through lush countryside and finish with restorative yoga.

Body Holiday St Lucia

1/14/2021

Give them your body for a week and they will give you back your mind!

A holiday will do you the world of good.

1/8/2021

Spend quality time with those you love.

Travel Dreams

11/25/2020

Travel creates memories. What memories are you planning?

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Why not Go Green next trip?

29 October 2018

Book your holiday the green way. Are you concerned about your carbon footprint every time you go on holiday? Do you feel you can do more to ensure you leave a positive impact on the people and places you visit? I’m sure I’m not alone in wanting to do more for our planet from both a personal perspective and my business. Climate change is everyone's business and I feel very passionate about helping you ensure you’ve done everything to make your holiday sustainable. Tourism is a growing and complex business and we will all continue to holiday. The world’s most treasured places are precious, and we have a responsibility to help make sure they stay that way. Our whole world is under threat, our natural environment, the way we live and holiday. The Maldives, The Caribbean will all be under threat if sea levels continue to rise. And the issue of the plastic in our oceans has only just begun to be addressed. Travel Counsellors are taking sustainability very seriously and I’m so pleased to have passed their newly developed Go Green Certificate. I’m also excited that they have partnered with The Travel Foundation. The Travel Foundation mission is to ensure that tourism brings maximum benefits for destinations. My goal is to continually keep up to date with best industry practice alongside making sure my business is run with sustainability in mind and working from home certainly makes this easier. Sustainable travel means more authentic travel experiences, visiting unspoilt places and immersing in local culture which also makes for an amazing holiday and the best memories. Plus, if managed correctly, this kind of travel can have a positive effect on the country, wildlife and the communities. We should always be mindful to ensure that we are sensitive to the local culture and customs of the people and places we visit. We should do our utmost to ensure that our travel ‘footprint’ is as light as possible. So, what do we do as an organisation? We ensure that all our suppliers from hotels to tours have sustainability policies in place which means you have the peace of mind knowing that the activities suggested meet acceptable animal welfare standards, that the impact on the environment is minimised and that local people benefit from their participation in tourism activities. See how the Travel Foundation supported a Rastafari Indigenous Village - https://www.thetravelfoundation.org.uk/casestudy/rastafari-indigenous-village/ In the meantime, here are some tips to bear in mind when planning your next holiday: Reduce your carbon footprint and participate in activities like biking or walking on marked trails Take public transport which is a great way to get to know the area and the locals Take reusable bottles for your water Take non-stop flights. Aviation is responsible for 12% of CO2 emissions globally, compared to 74% from road transport Buy local. From food and drink to souvenirs Try a stay on a working farm Take the train. London to the Alps – kids love it Rent hybrid cars

Three Weeks In Thailand

10 October 2017

Three weeks with family and friends really isn't long enough. Back in February I flew into Bangkok airport and once past the fabulous international airport you quickly get a feel for the busy, slightly chaotic environment of a city in the east. Traffic is slow to downtown Bangkok but once there you can experience the jaw dropping views and great cocktails at the Sky Bar in the Lebua Hotel, Silom area. Famous in the film Hangover Two. The remainder of the week was filled with shopping, Chatachuk market is world famous. Then a trip down the river to visit the 46 Metre gold reclining Buddah at Wat Poh. A visit to the Jim Thompson House museum is a well worth it to see Bangkok as it used to be. A short internal flight then took me to Koh Samui for a bit of beach relaxation. The island is full of fantastic beaches and restaurants especially at Bo Phut. The views from the hills inland are great and the Big Budda is an interesting climb up the steps. After my week on Samui I flew back to Bangkok and spent a few days inland at the bridge over the river Kwai, a short drive to Kanchanaburi just north west of Bangkok. I can thoroughly recommend the Aurora Resort on the quiet banks of the river a just south of the Hell Fire Pass which is a very moving walk through the trees on the bank of the Kwai. If you like to cook a half a day learning to cook a great Pad Thai is great fun and you get to eat the results of your hard work, courtesy of the Bai Pai Cookery school. A couple of hours drive east from the centre of Bangkok and you arrive at Rayong Port and you get the boat over to Koh Samet. Here I spent a couple of days relaxing by the pool and enjoying great food at the Ao Prao Resort and the local restaurants. I can't wait to go back again!

My customer stories

Sent by Anthea Barrett

Very helpful narrowing down my choices, and still matching my requirements!

Sent by R Baxter

Thank you for finding us a holiday. It has been great to relax in the sun, the hotel [AK The Palace] was fantastic, good location, lovely food and excellent service. All checked through at Malta and very quick paperwork and security. And Heathrow quick too. From getting off plane to car was 30 mins.

Sent by C Seward

Our TC, Clare Fraser Jones, was very patient with our latest trip to Barbados. After many weeks of messaging and coming back with possibilities of flights, flights with hotel etc we finally found the one we were looking for of which Clare was very quick to price match and book there and then (even on the weekend when she should have been spending the time off). Great communication throughout and re-assuring that if we need anything Clare will be there for us. Many thanks Clare!

Sent by Clare Curtis

I highly recommend Clare for taking care of our travel arrangements. My aunt and I have used this service to get us the easiest flight that saved us a long and costly journey to get to the chalet in the French alps after the flight. Instead of trailing through comparison sites, the burden was taken away. Looking for the most suitable flight can be both time consuming and stressful, but using Clare’s service removes that. We are very grateful for the service provided and are looking forward to our journey and holiday. Thank you Clare.

Sent by A Evans

Just back from our Baltic cruise on the Queen Victoria which proved to be a trip of a lifetime —- thanks Clare— in very great part to your efficiency in taking care of all the unforeseen details and your imaginative suggestions regarding events and excursions we would otherwise be unaware of. Keep up the good work! John and Allison

Sent by E Moffat

I took my 2 sons to the Baltics in the summer - 2 nights in 4 capitals (Helsinki, Tallin, Riga, Vilnius). Clare did a brilliant job in organising hotels and travel (ferry, buses) between the cities, allowing us plenty of time in each city, and finding well located budget hotels. I would usually prefer to organise a trip myself, but was a little overwhelmed with attempting such a whistle stop tour. Clare was more than happy to work with me, amending timescales etc. and provided a detailed itinerary of the hotels and timings which helped make the whole trip so easy and enjoyable. Even when one hotel had plumbing problems and couldn't accommodate us, we were redirected straight away to a nearby hotel which was ready for us, and just as quaint. Great service!

Sent by James Moss

Clare was the biggest help in planning our honeymoon. If it wasn't for her we still wouldn't have had anything booked! She allowed us to explore a huge variety of options and possibilities, helping us create our perfect honeymoon which we cannot wait for. We now have a honeymoon which ticks all our boxes, which is certainly not something we would have been able to achieve had we planned it ourselves. The whole process was incredibly easy, so efficient and most importantly stress free. All the hard work was done for us! I will definitely be recommending this to any friends planning a holiday!

Sent by L Davis

Clare was brilliant at organising hotels and car hire for my complicated itinerary.

Sent by J de Wolff

Clare was so helpful and patient when booking our family holiday - there are five of us and we all had specific requirements. So excited about our big family holiday to Mexico and cannot thank Clare enough for her help and advice.

Sent by Phil Evans

Amazingly helpful, and extremely patient and knowledgeable

Sent by Yvonne Bennett

Clare took a lot of time and trouble to meet our requirements which were quite specific. She did not make us feel rushed and was able to investigate and come up with solutions to meet our requested modifications to the plan. She was incredibly helpful and her help and interventions saved me a great deal of time and effort which for me is invaluable. Fantastic

Sent by Emily Blowfield

Brilliant service. Very helpful and easy to work with! Would recommend Clare to anyone!

Sent by Rhen Morris

We truly enjoyed our week long vacation at the Angsana Ihuru Resort. We were celebrating our friend’s anniversary with them and Clare from Travel Counsellors truly picked out a secluded island that was peaceful and quite relaxing. We couldn’t have asked for a better place. The staff were so friendly and went out of their way in service. Clare was able to notify the hotel ahead of time about our friend’s anniversary, and as a result, they were able to provide a special dinner and desert and really neat decorations in our villa the night of their anniversary. The villa we stayed in was quite nicely furnished and the attached outdoor shower and hot tub were great to use and provided a unique atmosphere in the evening. The back entrance to the villa was a private yard with direct beach access. We were able to snorkeling each morning and really enjoy the beach and the tons of marine life around the island. We were able to see turtles, stingrays, reef sharks, tuna, and many other kinds of marine life. The canoes and stand up paddle board was also very fun to use. It was one of the most relaxing vacations we have taken in a very long time. We chose the full board option and the food was great and plentiful. We were even able to take the 5 minute boat ride to the Banyan Tree Resort and eat there for dinner several times. All in all an excellent resort and great service from Clare at Travel Counsellors!

Sent by I Neale

EXCELLENT!!! Clare gave me lots of helpful options, suggestions and advice. I would not have been able to select the holiday resort without her great help. In fact, my experience was so good that I've already recommended Clare/TC to some close friends for the same trip.

Sent by R Morris

Clare responded very quickly to my initial request and her follow up to additional queries was always very timely. I would highly recommend her to others.

Sent by Cathie Herbert

Clare has helped me on a number of occasions to get my perfect holiday. With limited time and patience to search travel/holiday websites, Clare takes all the pain away, identifying the best all-inclusive deals in the Canary Islands as well as booking flights, transfers and hotels for a trip to Thailand. Clare is the first person I turn to when thinking about a holiday!

Sent by Helen Organ

Clare booked a fabulous trip for my 13 year old daughter and myself to Sorrento. All flights, hotel bookings & private transfers were perfect. I would highly recommend Travel Counsellors especially Clare as she provided an excellent service for my daughter & I. Thanks Clare can’t wait for you to book our next trip

Sent by Sheena Wilson

Clare thank you for all your hard work! I had no problem persuading June once she read your very clear email. In fact she wants to go earlier!