Dawn Broome

Use Dawn . It’s that simple . You will feel like your holiday has started early because she takes all the stress away Plus she thinks of all the ideas you wish you’d thought of She is the perfect hand holder before, during and after your break

What can i say, Dawn? You delivered and then some for our recent trip to Italy From start to finish, it was absolutely fantastic, and we cannot thank you enough for making it such a truly memorable experience for us. From the initial booking right through to the end of our holiday, you were incredibly supportive, friendly, and always on hand to help. We were so impressed by the amount of work, care, and thoughtful attention to detail that went into tailoring this trip around our needs. Nothing was ever too much trouble. Your experience and knowledge of the area were invaluable. We managed to pack so much into our two weeks away, yet the trip still felt relaxed, balanced, and exactly the right level of adventure we were looking for. Every detail seemed to fall perfectly into place. We felt thoroughly looked after throughout. In fact, my dad kept saying, "Has Dawn arranged this?" every time something went particularly smoothly. His answer was always the same: "Brilliant!" And he was absolutely right. Dawn, you are brilliant. You're highly motivated, genuinely caring, and have an incredible passion for creating unforgettable holidays and experiences for people. We cannot wait to book our next adventure with you. Thank you again for everything you did for us. We honestly couldn't have wished for better service and would recommend you without hesitation. ⭐⭐⭐⭐⭐ Highly recommended!

Dawn is a brilliant travel counsellor. It is really great to be able to call on her knowledge and expertise. It is reassuring to have her back up at the end of the phone and no query is too big or too small. Dawn always wants you to feel looked after.

We as a family have been booking all our hoildays with Dawn for the last 26 years . We have been lucky enough to have her back up advice and a quick change in plans on a broken foot in Italy, making my daughter’s dreams come true whilst on a ranch in Texas, a four stop tour, this was seamless from Heathrow through to Austin, Houston, Dallas .We also love a Checky week in Tenerife: Dawn takes time to get to know you and what you need from a hoilday, to rest to explore to travel the world. I recommend Dawn to all my friends and family who all now use Travel Counsellors on a regular basis. We now have a grandson who we have started traveling with Dawn found us the best hotel and environment in Majorca for our family and we are looking forward to a tranquil 10 days on a Greek island early September. I couldn’t thank Dawn enough the time she spends searching for the right place island, home from home for us to relax and enjoy.

Was very pleased with the help offered by Dawn when choosing a late winter sun deal. She came up with some great choices built around my personal request. Chose a hotel in Malta for my 3 week winter break. This 4star hotel for adults only was excellent. I don't know if I would have found it myself without her help. Everything went off perfectly. And it was good to know that as a solo traveller, if there had been any problems, then Dawn would have had my back, to be there to help and sort me out. Can't wait to decide where to go on my travels next with Dawn

We have used Dawn for many years now from weekends away to family holidays all over the world with seamless transfers.. Always very happy and professional. Dawn is a pleasure to talk to and nothing is too much. Would highly recommend.

Dawn arranged a trip for me and my grandson, I am not a seasoned traveller and would have found all the booking quite daunting but Dawn took all that stress away she was there to help with all my questions and the trip went ever so smoothly. I would not hesitate to recommend Dawn and if I travel again I will definitely be doing it through Dawn and Travel Councillors.

Dawn has been our go to travel/holiday organizer for many years. Her cheerful yet thorough approach always guarantees a smooth stress free break. Highly recommended.

Dawn looks after everything ,from start to finish, suggestions regarding where to visit, accommodation, and all relevant paperwork. She is very friendly and approachable and you can call her at anytime. My husband and I have had some wonderful holidays and Dawn takes all of the initial hassle and worry out of it,so that we can just enjoy our holiday.

Once again the help and assistance from Dawn allowed us to have the perfect three weeks holiday in Corfu. From sorting out the holiday flights and accommodation through to booking us in on the airline we really had a totally stress free holiday. Dawns professional and friendly manner is an inspiration to the travel counsellors. For many years this lovely lady has organised everything for us from the holidays themselves and numerous good advice. Thank-you Dawn and to Travel councillors for the good work that you do. With Kind Thanks, Mr Mrs Ellett

Dawn has been organising and taking care of every detail of our holidays for almost 20 years. She has always given us expert advice and guidance, making sure that our trips have been wonderful experiences. Dawn really does go above and beyond to get everything just right. Dawn uses her breath of knowledge to shape the perfect holiday and gives plenty of support when it’s at the day dream stage to tailor the perfect getaway, whether that’s a family beach holiday or once in a lifetime wilderness adventure. You can be confident that Dawn will do everything possible to ensure everything goes smoothly.

We have worked with Dawn for several years and she has booked us on many Cruises, the customer care is first class and deals with all our questions professionally and very quickly. We would not go anywhere else when booking Holidays and will continue to use her excellent service thoroughly recommend for complete peace of mind.

We have been customers of Dawn's since 2017 when she arranged our honeymoon for us and have since been on several trips arranged by her. From Edinburgh to Cyprus, we have always had such a positive experience. Most recently on our trip to Paphos, Dawn was there to help us (on a Saturday evening) arrange flights and accommodation when our flight was cancelled, she then assisted us with the compensation claim and has been so very compassionate and helpful. We really wouldn't have had a clue of what to do without her. Prior to the trip, Dawn researched so many options for us, making sure that, as a couple with a young family, the location was appropriate, the transfer was short and she made sure other criteria was met for us. Dawn did all the hard work and scrolling so we didn't have to. She also checked us in 28 days before departure and was in communication with us before and after our trip. I honestly can't recommend Dawn and her services enough. Thank you, Dawn! We'll be in touch for our next trip soon!

Dawn is great. Lots of knowledge on all the destinations she’s helped us book over the years and she’s great in converting her knowledge to meet our requirements. Thanks

I cannot recommend Dawn Broome highly enough as a Travel Counsellor. She is extremely experienced, professional, and knows travel like the back of her hand. Over the years, Dawn has arranged many holidays for us, including a tailor made three week trip to Thailand that was absolutely faultless, as well as holidays to Morocco, Oceon cruises, trips to Gran Canaria, Menorca and more. Every booking has been handled expertly, with so much time, care and attention given to our individual needs and our budget. What makes Dawn’s service truly outstanding is how personal and thorough she is. She has always taken my food intolerances and Type 1 diabetes into account, arranging assisted travel where needed and ensuring fridges were available in rooms for my insulin. Nothing ever feels too much trouble. Her customer service is exemplary. She is always there if any issue arises, including delays or changes, and gives complete peace of mind from start to finish. Her knowledge, dedication and care make the whole travel experience feel safe, smooth and special. I would not hesitate to recommend Dawn to anyone looking for a trustworthy, knowledgeable and genuinely caring travel expert.

Dawn is a fabulous Travel Counsellor. She has years of experience and always gives the best advice. She is a safe pair of hands and when booking holidays with her you feel relaxed and happy in the knowledge she will make your experience a great one. Nothing is too much trouble for her because she takes the time to get to know you, your likes and dislikes, you feel safe in the knowledge that you are well looked after year after year. Here's to many more happy holidays because of Dawn and Travel Counsellors.

We have used Dawn to book many and varied holidays. Without exception she has provided a comprehensive and informative experience. She has removed any hassle from booking a holiday. Always a pleasure to liaise with.

I’ve been trusting Dawn to book our holidays for years and years, I wouldn’t go to anyone else, she knows exactly what I like and don’t like and listens and takes her time to get to know what I want in a holiday she’s so so thorough and always makes sure everything is in place, her knowledge is incredible and reassuring to know she’s always there from start to finish, I wouldn’t go anywhere without using Dawn to book it for me x

How do I start? Dawn has now booked many holidays for us small and large, I would recommend her to everyone I know and have done on numerous occasions. I wanted to write today about going above and beyond ! After 6 days in Italy myself and my husband enjoyed a private transfer to the Amilfi Coast, after checking in seamless we decided to walk to the centre for lunch. Within 10 minuate s I had fell on my ankle and broken my foot in 3 places ! We called the insurance company ( I won't mention which one! ) and unhelpful is a word I would use! I then texted Dawn to see if she was able to offer any help, she was just amazing jumped to swapping seats on flights organising assistance with EasyJet (who were brilliant and can't thank enough April and her team on the return Naples flight) . Dawn arranged everything even got the hotel to print the tickets changed the transfer to give us more time at airport in case we weren't able to check in quickly. I know she spoke directly to EasyJet on the Saturday and again on the Monday to make the transiston as smooth as it was. We arrived home on Monday to more assistance from the ground crew at stanstead who were also brilliant, without Dawns intervention I can see how many issues we would of come across, it was a brilliant hoilday and even with the accident at the end I couldn't have asked for more from Dawn she went above and beyond even my expectations. Thank you Dawn and congratulations to travel counsellors for having such a amazing member of staff that is so Willing to help in her own time, regardless of the time or the place.

Hi Dawn, just a few words to say thank you for a wonderful stress free holiday in Rome, the flights transfers and hotel were perfect, will certainly use you again.

I cannot recommend Dawn’s services highly enough. She was absolutely fantastic from start to finish, always getting in touch when she said she would, and providing lots of helpful advice and suggestions along the way. Never putting any pressure on us to rush decisions which can so often be the case. A much more personal service then I have ever experienced through a travel agent! The hotels recommended by Dawn were outstanding, and we were provided with a good selection to choose from to suit exactly what we asked for. Everything was printed and posted to us from flight details to hotel accommodation details and airport transfers - the whole process could not have been easier. We had an issue whilst away, and due to weather problems, missed a flight connection and faced a 24 hour delay. I contacted Dawn, only to ask her to notify our next destination, but she went above and beyond what I could ever have expected by arranging overnight accommodation for us and rearranging our transfer details for the following day... all of which was done on what would have been a Sunday evening for Dawn!!! An excellent holiday. Excellent service. Highly recommended.

Hi Dawn, I just wanted to drop you an email to say what an amazing holiday we have just had. We have serious post holiday blues now! Everything you booked, planned and organised ran like clockwork. All flights, transfers and accommodation was spot on. Thank you so much for your hard work and attention to detail in planning everything. You have made the planning and administration side of a holiday a breeze. Prepare for an influx of new customers as we are telling anyone who will listen what a find you are! You are now our 'go to gal' for all our holiday needs! Thank you again, we look forward to planning our next adventure with you soon.

I cannot recommend Dawn highly enough - and will be doing so to all friends and family. I have never used a Travel Counsellor before having travelled extensively myself and always booked online independently. However, the opportunity of a trip of a lifetime to Australia with my mum has arisen and wanting to get it just right I have taken the recommendation of my aunt to use Dawn. She has been courteous, interested in how I wanted the holiday to unfold, prompt, accurate and full of expert advice and guidance. However, the most important thing for me is that she has understood that as a full time teacher I have been unable to hold lengthy phonecalls during the working day and has kindly contacted me in the evenings - this has been invaluable to me and I thank her for her extra professional efforts towards helping me. I cannot recommend Dawn highly enough.

we just had a holiday of a lifetime,everything was perfect we went to america for our 60th birthdays and our 40th aniversary, we went to San Francisco, Monterey, Cambria [cowbow country] Santa Barbara, Los Angeles, San Diego, then Nashville, Memphis and New Orleans. every plane,car and a double decca train from Memphis to New Orleans [highly recommended was spot on,we cant recommend Dawn enough she was brilliant, she even emailed ahead and five out of nine hotels upgraded us, again brillient,we will without doubt us dawn again for future holidays. lesley and tony andrews

We have booked our holidays through Dawn many times now and would highly recommend her to anyone. Dawn always goes above and beyond what is expected of her and it is always a pleasure speaking to her as she is always so enthusiastic and happy. Dawn puts in lots of time and effort to find you a holiday that is bespoken to you as a individual. She can sort out, parking and the V.I.P lounge should you wish to need those things and you will then receive all your tickets for these things in the post. Dawn will make your holiday plans as stress free as possible and I cannot speak highly enough of her. My friends who have also used her services feel exactly the same. If you want a amazing stress free build up to your holiday the book with Dawn Broome at Travel Counsellors...

We had a great holiday all the arrangements worked well, off the plane into the pre booked car and off to the hotel in less than half an hour. Dawn and I spent ages choosing the right hotel for our needs and it was just perfect, pool and games room for the children, food and decor just right for the adults. We were walking distance from Downtown Disney as requested. Well done Dawn.

Dawn prepared an excellent holiday for us for Thailand, Vietnam and Cambodia, and was so willing to make minor changes we wanted. However it wasn't just the quality of the holiday that impressed, but the overall attention to making sure everything was in order, including visas, money, pick ups etc etc. Even whilst we were away Dawn was on hand. We will definitely be using her services again.

Just returned from another sunny week in Tenerife, why do people always believe it’s full of teenagers and drunken English people! We have been travelling to the island on average once a year for the last 14 years, for the last eight we have used Dawn at Travel Counsellors, as well as for other holidays. When we only have a week and need a little sun Tenerife always delivers. Dawn is fantastic at finding the right holiday for us, when my daughter was younger it was more about entertainment and all inclusive for the ice cream , now its self catering and further out of town, we do like a walk! I can’t describe the joy of not only not worrying about parking at the airport (meet and greet) to finding the perfect getaway once there! No budget is judged as sometimes you just want a ‘cheap’ week in the sun. I have never yet been disappointed with any of the accommodation Dawn has found for us. I can’t thank her and the Travel Counsellors team enough for all help, advice and perfect holidays this one and lots more to come. Linda

Thanks Dawn for organising our holiday. You planned every detail to make the trip easy and enjoyable. A fantastic service and your level of knowledge and experience shows through. The flights and guides were great and the hotels were fantastic. Cambodia was our particular favourite. You provided a flexible service which after many swops and changes was perfect. Nothing was too much trouble.

We stayed at The Hotel Riu Monica in Nerja. Fantastic holiday thanks to Dawn for her expert advice and organisation. The room we had was first class with a superb view and excellent amenities.Transfer to and from the hotel was very efficient. We always book our holidays through Dawn as it takes the pressure off us organising things down to the very last detail. Congratulations to Dawn and team.

Hi Dawn Just to say, we are back from holiday having had a great time! The hotel was superb, in an ideal location. Ticked all the boxes. Would definitely recommend it… Thanks again for arranging (yet another) successful trip. Hope you are well Anna x

Dear Dawn, We have returned from a fabulous holiday. The Oberoi hotel was just what we needed, pampered at every turn. Thank you very much for your help in creating a wonderful holiday. Regards Ian Johnstone.

Hi Dawn, I just wanted to thank you for all of the fantastic work you do for us and let you know how much peace of mind the Travel Counsellors financial protection gives us. Our holiday was fantastic - Vista Cay was even better than last year (the exec condo is just amazing) and the Trump International in Miami is worth every penny. I would certainly recommend it. The rooms are so spacious and the staff are very friendly and cannot do enough to please. So very clean too. It's a really great hotel. Any way, enough of the Judith Chalmers! I want to go back :) Kind Regards Lisa

Dawn organised our family trip to the USA this year and did a great job. We had ideas around what we wanted to do e.g. Vegas, National Parks, San Francisco, Big Sur and ideally then New York. Dawn's effort and input ensured we had a fantastic family holiday. The itinerary she developed meant travel times worked, hotels were ideal, her tips were helpful and we were within budget.

I was recommended to contact Dawn by a friend and it was the best decision! Dawn is professional and extremely helpful. She was very prompt getting back to me and helping us throughout the process. Dawn understood exactly what we wanted from our holiday and helped us book everything from the hotel, transfers and activities. Thank you Dawn - i'll call you soon to book the next adventure!

Hi Dawn Well we had a fantastic wedding, a really perfect day, followed by an AMAZING honeymoon! We want to send you a BIG thank you for all your organisation, advice, and hotel tip-offs. The hotels in Kauai, Maui and Oahu gave us a bottle of champagne, Big Island gave us a photo frame, and Maui also upgraded us to a suite! We played frisbee in it just cos we could! The hotel in Chicago had expected us the night before, but we arrived early the following morning after our flight. They seemed very pushed for rooms so also put us in a suite! All of the islands were completely different and we made the most of them all: snorkelling, swimming with turtles, boat trips to extinct craters, fresh lava flow, space observatory, canyons, rainforests, waterfalls, Pearl Harbour, coffee farms, mac nut farms, cocktails, great fresh food... the list is endless! We also has a great time in San Francisco with the highlight of Alcatraz, and we really fell for Chicago. Spent a long time wandering around, getting a boat out onto the lake, listening to live Jazz & blues, and eating huge pizzas!!! Overall, an absolutely fabulous trip - thank you! Thanks again Suzanne & Ian

Hi Dawn, Just a quick email to say thank you so much for all your help while we were stuck in Vegas because of the Ash Cloud. You were an absolute star keeping us in touch with what was going on and also doing your best to get us home. I hope you realise just how much we appreciated everything you were doing and that we would have been lost without you. You were the only person who seemed to care what was happening to us and this meant a lot. I hope your other clients are now home and you can finally get some rest. Once again – you were FABULOUS!