Deana Bourne

My expertise

Australia
Mauritius
Indian Ocean
Caribbean
South East Asia
Greece
Thailand
United States

I'm based in

Chatham

Available for new enquiries

It's Nice To Meet You

Dreaming of turquoise seas, sun kissed beaches or waking up to a new horizon each day on a cruise? I am Deana, an experienced Travel Counsellor with a passion for the Caribbean, life at sea, Asia and beyond. Holidays should feel effortless, from the moment you start dreaming to the moment you unpack at home.

Over the years I have been lucky enough to explore stunning destinations including the Indian Ocean, Australia, South Africa, Asia, Europe and the Caribbean. It is also no secret that I have a passion for cruises. From boutique stays and luxury beach resorts to ocean liners and multi centre itineraries, I have turned that passion into a 26 year career helping my clients plan the trips they have always imagined.

Do you picture yourself exploring a new city, wildlife spotting on safari, sailing the ocean waves or sipping a cool drink on a sandy beach? You tell me what matters most to you. When we work together, I start with you: how you like to travel, what you enjoy, and what you definitely do not! I then design your bespoke holiday around your budget and style, using trusted partners, first hand insight and honest advice. Think of me as your own travel designer, here to save you time, remove the stress and be there if you ever need support.

Whether you are planning a once in a lifetime trip, a family adventure, a city break or a relaxed week in the sun, I take care of every detail so you don't have to, from finding the right hotel, ship or villa, to arranging private transfers, excursions and those little touches that make a holiday feel truly special.

I never travel without a good book or a restaurant recommendation, although on one weekend away I arrived to discover I had left my carefully packed clothes at home! What is my favourite experience? There are too many to list, but some stand outs include spotting the Big Five up close on safari in South Africa, sailing under the Golden Gate Bridge in San Francisco, feeling instantly at home on a Greek island, enjoying the ocean views from a beach in Antigua, taking in the panorama from the top of Sydney Harbour Bridge and watching the stunning sunsets in Mauritius.

Your journey begins with a conversation. Get in touch, let’s plan your next holiday together.

“The best things in life are the people we love, the places we’ve been and the memories we’ve made along the way”
Anonymous

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Explore my guides and blogs

“Three Generations of Magic: Our Disney Fantasy Getaway”

“Three Generations of Magic: Our Disney Fantasy Getaway”

There’s something timeless about Disney — it brings out the kid in all of us.

07 Nov 2025 5   min read

On board Ambassador Ambience.

On board Ambassador Ambience.

My 1st experience sailing with Ambassador Cruise Line on board Ambience. Our 'Scandinavian Explorer' itinerary sailed from Tilbury, visiting Sweden and Denmark. I'd pre booked port parking next to the ship, left my cases (which were already in my cabin when I opened the door), and was on board within minutes of my allocated boarding slot. The ocean view cabin was light, airy, spacious and with f

01 Jul 2025 5   min read

Antigua – the beach is just the beginning….

Antigua – the beach is just the beginning….

How blessed I felt when I was selected by Antigua and Barbuda tourism for my first visit to the beautiful island of Antigua. I can see why they use the phrase ‘the beach is just the beginning….’ A small Caribbean island at just 11 x 4 miles but packed with stunning beaches and beautiful accommodation, fabulous restaurant choices serving the most delicious fresh food, plenty of activities to suit

30 Oct 2023 5   min read

Mauritius - An Indian Ocean Island gem.

Mauritius - An Indian Ocean Island gem.

Waterfalls, Black River Gorges National Park, rainforests, wildlife, botanical gardens, coloured sands and of course the now extinct Dodo – Mauritius is known for it all but our aim for a relaxing stay was to enjoy the sunshine, beaches, cuisine and wonderful hospitality. We travelled comfortably on the direct service from London with Air Mauritius in economy. BA also offer a direct route with se

11 Oct 2023 5   min read

Up close to the Blue Mountains

Up close to the Blue Mountains

A whirlwind couple of days in Sydney gave us the opportunity to take a trip to the Blue Mountains National Park. Wow, were not disappointed! We travelled with a small group on a journey around 90 minutes out of Sydney. Interesting seeing the scenery change from city to suburbs, passing small villages and even spying kangaroos lounging in some local back yards before spotting the mountains in the

06 Apr 2023 5   min read

What my customers say

Deana is always happy to assist us, knowledgeable and attentive.

Malcolm Spencer

Chatham

Very helpful, supportive and lovely manner.

Alison Clews

Maidstone

Deana is very efficient and diligent. Invaluable service!

Gary Friel

Gillingham

Deana is very efficient and diligent. Invaluable service!

Gary Friel

Gillingham

Brilliant as normal. Thank you Deana.

Graham Ives

Sittingbourne

Always so easy to book with Deana. I know she will take note of all my preferences and provide me with great choices of holidays.

Jill Woodbridge

Gillingham

Deana is always very helpful, knowledgeable and honest with her advice, with great attention to detail. I would definitely recommend her to friends and family for future travel / trips.

Mandy Ward

Maidstone

Deana is amazing! She sorts all our holidays out efficiently, quickly and with attention to detail and has done so for many years. Nothing is too much trouble for her and even when we had to postpone a holiday, Deana was there for us getting it all sorted. I don’t hesitate to recommend Deana to friends who are thinking of taking a holiday.

Shona Burford

Rochester

As always, Deana was helpful and accommodating and found us just what we were looking for. Highly recommend.

Sarah Orr

Northfleet

Deana is brilliant, she listens to what you would like from a holiday, finds and shares suggestions and is so helpful throughout the whole process. I highly recommend!!

Amy Lewis

Rochester

Deana is very helpful and really friendly. She found us a great holiday.

Ivan Lawford

Gillingham

Always so helpful, knowledgeable & patient. A pleasure to do business with.

Joanne Chance

Chatham

Always feel there is a personal interest in my holiday and that I am the only one who matters.

Nuala Brady Murphy

Chatham

Deana was extremely knowledgeable and helpful, she built a really good package incorporating all of my to do's. Can’t wait till I go! Thanks Deana

Ivan Cottle

Sevenoaks

Very helpful and prompt. Excellent service provided from Deana

Rosalyn Lewis

Walderslade

Keep doing what you are doing!

Gary Russon

Minster-on-Sea

I happily recommend Deana to my family & friends

Jill Woodbridge

Gillingham

Deana asked questions to make sure she was looking to provide the right holiday. She was able to quote against six options and was happy to look at tailoring further once we'd picked the hotel. Fantastic service.

Anthony Chowne

Rochester

Nothing is ever too much trouble. Deana takes all the stress and uncertainty out of booking a holiday!

Claire Duffy

Rochester

Deana couldn’t be more helpful never book a holiday with anyone else completely trust her once I have booked I can relax knowing everything will be perfect.

Daphne Ford

Hythe

I already have recommended Deana to my friends and am planning my next holiday already, Deana is just amazing and so helpful and booking and planning your trips is just stress free say where and what you want to do and Deana does the rest as she is the best.

Ron Tyler

Northfleet

Thank you for all your help, attention to the detail and patience with this booking, while I pondered our various options. Much appreciated and we're really looking forward to our holiday in September.

Mandy Ward

Maidstone

I cannot put into words how grateful I am for the help and support Deana has given me in putting together my trip to Singapore and Australia planned for April 2026. She has worked tirelessly to get everything just right, liaising with Southern World in Australia, which was no mean feat given the time difference, and reassuring me, when required, with different aspects of the itinerary. I cannot praise Deana’s customer service highly enough and would recommend her to all friends, family and colleagues at the drop of a hat. Thank you so much Deana, you’re one in a million!

Dawn Jansen

Kent

I have always found Deana more than helpful and accommodating, we travel as 4 so we have quite specific requirements to satisfy us all and Deana manages to do that

Mark Keith

Ferndown, Dorset

Very dedicated to making sure you get the right holiday for you.

Susan McMahon

Rochester

This is our 4th holiday booked with Deana and always a 5 star service

Claire Geddes

Sittingbourne

Deana is totally dedicated to ensuring that we get the best holiday for our personal requirements , she often goes above and beyond to to make sure that all runs smoothly and we have as much decision making information as possible . Wouldn’t consider holidays without consulting Deana first.

Alison Daly

Tyldesley

I frequently recommend Deana to friends and family. She always arranges our holiday with the utmost professionalism. She gets back to us promptly and has a good knowledge of the holiday industry and is always so friendly, patient and helpful. Our holidays always run smoothly because they have been organised by Deana. Would always recommend her.

Shona Burford

Rochester

An amazing personal service working with Deana. She made booking our special anniversary holiday seamless and we will definitely work with her again for future holidays.

Julie Aspinall

Tonbridge

Dubai + Maldives - Great Holiday We booked a holiday through Deana to go to Dubai & the Maldives during the beginning of March for 2 weeks. The whole process of booking the holiday was really easy and Deana was always quick to respond to any queries we had. Deana also made an extra effort to ensure that the hotels and packages were tailored to our own needs given it was a special holiday for us, which was a nice touch. What was also great is that the quotes provided by Deana were always much cheaper compared to when we researched the holiday ourselves. We did use a number of comparison sites to try and find the best deal but they never come close to the quotes provided by Deana. The holiday itself was brilliant and went beyond our expectations! The rooms and facilities in both hotels were amazing, especially the water villa in the Maldives! We also mentioned to Deana how much we liked food/drink and both hotels had everything we needed from local to international cuisine! Whilst the journey was a long one which involved connecting flights, the times booked by Deana were perfect and ensured that we had plenty of time in-between flights and were never rushing to make a connection which was also good as well :) Whenever we look to book a similar holiday again, we will definitely look to book via Deana!

Charlie Lambert

Rayleigh

Deana is very efficient and makes our holiday search so easy. Keep up the good work!

Gary Friel

Gillingham

Deana is very knowledgeable when it comes to putting together bespoke holiday packages. She is very helpful and will always go the extra mile to meet your needs.

Kevin Honour

Chatham

Very helpful and friendly

Deborah Griggs

Bexley

Great service as normal!

Graham Ives

Iwade

Nothing is ever too much trouble. Professional, friendly & patient. Provides a great service.

Joanne Chance

Chatham

We would definitely recommend Deana without hesitation. She is knowledgeable, understanding, patient, friendly and above all a professional.

Helen Powell

West Midlands

Great service as usual.

Jill Woodbridge

Gillingham

Wouldn’t book a holiday with anyone else!!

Daphne Ford

Hythe

Of course, we have already recommended Deana . She goes above and beyond what you would expect from a TC partner . No we are not related!

Gary Hoffman

Minster

Very helpful ! could not do enough! Answered any questions we had .

Michelle Warren

Rochester

Because you are brilliant!

Amy Farrow

Rochester

Deana went over and above to book the holiday of a lifetime for us in 2025. We wanted to visit Asia but have never been there before, so we were very grateful for Deana's knowledge on the best places to visit with 2 teenagers, whilst taking into account the weather in different regions. She initially sent us various options based on our preferences and we went from there until we came up with the perfect holiday for us. Thank you to Deana for all the time and effort she has put into this. She has been brilliant!

Kerry Thomas

Rochester

Deana was great throughout the whole process

Gary Russon

Kent

Always excellent service and amazing communication. Everyone should use!

Nuala Brady Murphy

CHATHAM

You always deliver EXACTLY what we want. We wouldn't book with anyone else!

Lauren Whalin

MAIDSTONE

We have complete confidence that Deana will take care of our requirements with diligence , thoughtfulness and great expertise

Alison Daly

Manchester

Deana totally understood my needs and requirement and put together exactly what I would chosen myself. Thank you for putting together our family holiday to Thailand and taking the time and care with all the details!

Joanna Trinder

Gravesend

Thank you for all the help over the past few weeks Deana with helping us book our holiday! We really appreciate how you responding to all of our asks within a quick timeframe and helped us with any questions we had! We'll be sure to seek your help again should we be booking any more similar trips :)

Charlie Lambert

Rayleigh

Always very thorough

Graham Ives

Sittingbourne

Deana is always so helpful & listens to what we want from our holiday. She is a pleasure to do business with & is always professional.

Joanne Chance

Chatham

Deana is like a guardian angel. She’s there for every need of your travels and always delivers the best of service and advice. I wouldn’t go anywhere else!

Donna Martin

Roschester

Deana was so knowledgeable & helpful, it was a great, easy way to book a holiday. I would highly recommend.

Rebecca Lambert

Basildon

Deana is always friendly, polite and enthusiastic. She will offer advice and guidance to ensure we get the best from our holiday and when we make any changes she takes these in her stride. It is like working as a team to develop our holiday plan.

Paul Robson

Chatham

We've booked through Deana 4 times now, and each time she's been brilliant.

Claire Duffy

Rochester

Wouldn’t book a holiday with anyone else she is brilliant once I have booked I have complete peace of mind and know if there was a problem Deana would let me know.

Daphne Ford

HYTHE

Excellent service

David Stubbs

Gillingham

Excellent service

David Stubbs

GILLINGHAM

Excellent, friendly service which resulted in us booking a holiday we are really excited for! Thank you.

Julia Masters

Chatham

When booking through Deana, you are guaranteed second to none customer service, she will always go above and beyond to get you exactly what you're looking for!

Dawn Jansen

Chatham

Deana is a true professional, going above and beyond. Taking care of the smallest details. She provides clear details and communications around the vacation planning.

Kim Garcia

California, USA

Deana is so helpful, friendly and efficient. She has a wealth of knowledge and always replies promptly. I trust Deana 100% with booking our holidays and wouldn’t go to anyone else. Thank you Deana for all your help and support with our travel plans.

Shona Burford

Rochester

I have shared details and friends have used. They also believe it’s a fantastic personal service and will use again, and have told their friends

Nuala Brady Murphy

CHATHAM

Deana goes above and beyond to satisfy her customer needs and is always available for questions, her customer service is second to none.

Glenn Bolton

Rochester

We found Deana very approachable, she listened to our ideas/needs and came back with some suggestions ,we tweaked a few things and when pleased with the package she booked everything for us.

C Eves

Maidstone

Deana was a great help with booking two holidays for me; one being my honeymoon. Very responsive and knowledgeable. Would highly recommend to anyone!

Joe Hartland

Gillingham

Everything is always so efficient, well structured and easy to understand with small things considered that make a big difference. Not having to worry about anything from checking in to arranging collection for a trip - would never book any other way! Thank you :)

Hanna Bourne

Chatham

Deana is highly skilled and professional and makes our life easier by planning our holidays.

Gary Friel

Gillingham

Deana gives an amazing service and always goes the extra mile for her clients . We know that we can trust her to do the absolute best for us 100% of the time

Alison Daly

Manchester

Deana is brilliant - friendly, helpful, reassuring and very knowledgeable with nothing being too much trouble when she is working with you to arrange your ideal holiday. She is really invested in ensuring your experience is the very best it possibly can be.

Sarah Morris

Sittingbourne

Our booking experience has been fantastic. Now looking forward to the actual holiday x

Carol Openshaw

Rochester

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01634 776520

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Finding your match...

Every unforgettable journey starts with the right person by your side.