Ready to make your dream holiday a reality? I’m Diane and I’m here to make sure your holiday is exactly how you want it to be.
Imagine Your Dream Holiday - I’ll Make It a Reality
Whether you are looking for inspiration for your next trip away or have a very clear idea of how your holiday will be, I am here to take away the hassle of searching, planning and booking. You can sit back and look forward to your holiday, knowing that you are in safe hands, that your wish list has been thoroughly researched and ticked off and your holiday will be as amazing as you imagine it to be.
The Perfect Holiday - Tailormade for You
Pampering, culture, action packed, wildlife, family friendly, beach retreat, romance, weekend break, short trip, long haul, cruising…what makes your perfect holiday?
The perfect holiday means something different to everyone, so I spend time with all my clients, getting to know what they want from their holiday, who they are travelling with and what will make the trip special. With access to an extensive range of holiday products at the most competitive prices I can recommend several different options. It’s the little things that make all the difference and I make sure every last detail, such as booking the airport lounge, arranging private airport transfers and pre-booking airline seating are all arranged to suit your party’s needs. The perfect holiday, tailormade for you.
Excellent Choice and Competitive Prices
With access to the very best offers on the market your only problem will be making a decision! Flights and hotels, all-inclusive and villas, world cruising and exotic retreats. I can also help with extras such as travel insurance, car hire and excursions. You’ll benefit from my 25 years of travel knowledge and experience at no extra cost.
24/7 Support for Travellers
My help doesn’t stop once you’ve booked your holiday, you have my support 24/7 whilst you are travelling. This means should there be any unexpected occurrences whilst you are on holiday I am here to help. You won’t be put through to a call centre, lost in a phone system of left in a call queue. From dealing with lost luggage and tracking down lost teddies, to major travel disruption I am here working on your behalf to sort out the problem. When the Icelandic Ash Cloud caused major disruption to air travel back in 2010 and most recently with the COVID-19 travel lockdown, I worked tirelessly with all my travelling clients to get then home as quickly and safely as possible.
Complete Financial Protection
Travel Counsellors are leaders in Customer Financial Protection. Your holidays are ATOL bonded and protected by the Travel Counsellors Trust ensuring your money is 100% safe.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
03 December 2019
Travelling with children can be a daunting prospect, no matter if it’s your first or fifth child! When you book a family holiday with me I take care of all the little details, from pre-booked seating on the flights to arranging for a cot or kids bed in your room or car seats on the transfers/car hire to top family hotel and destination recommendations. Just call me to find out more. Here are my top 20 travel tips based on personal experience. 1. Bring a change of clothes for your little one – and for you! Take warm clothes for everyone as...
15 August 2019
I recently visited the beautiful Mauritius, which is in the Indian ocean, with my family. This was my second time going but last time we didn’t have our children with us, so this was very much a family holiday. We stayed in Beachcomber Victoria with the lovely sea view and white sand beach. It had its own restaurant which was buffet for breakfast, lunch and dinner. They also had an Italian restaurant which we went to for one night and it was amazing with homemade pizzas. The Victoria has some of the largest interconnecting rooms on the island which we...
26 June 2019
After my Son finished his exams, I decided to take him on a Mum and Son break to Singapore for 5 days. Neither of us had been before and I was desperate to see what the country had to offer. We stayed at the Park Hotel Clarke Quay which was in a great location for all the sights. I decided to book us into a club room which allowed us access into the club lounge where complimentary breakfast was served and on an evening, drinks, cocktails and a great selection of snacks, ranging from local delicacies to cheese and crackers, this...
30 September 2013
From the air, Croatia's coastline is breathtakingly beautiful as deep, emerald pine woods descend to the shore, then white stone beaches and islands sparkle before the bright sapphire blue of the Adriatic Sea hits your eyes. This is Croatia's wow factor. Temperatures in July and August, the hottest months, are 28-32 degrees. May, June and September are usually sunny and between 22 and 25. April and October are often around a pleasant 16-21 and nights can be a little chillier. The sea usually remains warm until mid-October. Croatia is closer than you think too, with flights just over 2 hours 30 minutes...
16 October 2011
I was lucky enough to win a stay at this luxury beach resort just outside of Aghios Nikaos. We arrived in style by private taxi and were greeted with a welcome drink and a view which was priceless. The hotel is built into a hillside and overlooks its own private bay with a small sandy beach. The room I stayed in was a deluxe sea view room with its own private pool. The bedroom and living area are open plan and decorated to a very high standard in a contemporary style. The bathroom was amazing with a separate bath and show...
11 December 2010
I have been lucky enough to experience four days of magic with my family in Lapland, stopping in the resort of Saariselka and staying at Santa’s Hotel Holiday Club. As a family of five this was the perfect accommodation; we had an apartment with a lounge/kitchenette, two bedrooms, bathroom and our own private sauna. The hotel also has its own pool. We stayed on a half board basis and the choice of food for breakfast and evening meal was excellent, something for all tastes. On the final night we had a gala dinner, which was a great family evening with...
Sent in by Ruth Armstrong
Scarborough, 14 May 2020
Feeling the confidence that Diane has booked our holiday is totally priceless- we need to make sure we have that ‘point of contact’ especially at these worrying times. She made sure the holiday was booked to ensure the villa didn’t go and free child place wasn’t taken. I trust her with the most complex of trips and feel our plans are in safe hands. Thank you
Sent in by A Smith
Scarborough, 03 December 2019
As a family we use Diane's knowledge for all our holiday travel bookings. It takes all the stress away and we know from experience that everything is perfect to the last detail. I have, and will continue to recommend Diane where-ever possible. Long may Diane continue - where would I be without her.
Sent in by Hayley Greenall
Scarborough, 13 November 2019
My husband and I were going on our first ever holiday abroad (honeymoon) and when we had heard from several people about Diane we were super keen to find out more! Well she was amazing sorted out everything for us and we would still be planning it today if it wasn't for her as we had no idea where to begin. Now we are back from Rome and we had such a lovely time. Diane gave us plenty of beautiful options to choose from and we are so glad we got her help. Will definitely be using her services again!
Sent in by Laura Thomas
Scarborough, 13 November 2019
I don’t even know where to start Diane has been brilliant start to finish has done everything for us to have our perfect family holiday and getting everything through the door was perfect, I didn’t have to do a thing! highly recommended 5* service
Sent in by J Lidster
SCARBOROUGH, 23 October 2019
Diane has always provided excellent service with friendly and helpful advice. No detail or queries have been too much trouble for her and we will always continue to place our holiday plans in her safe and very capable hands.
Sent in by S Burnett
Scarborough, 13 June 2018
I wanted to let you know about our holiday! It was fabulous – the hotel was lovely, staff were brilliant, really attentive, everywhere was spotlessly clean, the food was all fresh and to a great standard, bar staff were very attentive and during the day you could get anything you wanted while on your sunbed. The spa was one of the best I’ve had treatments in. There was live music every evening, very laid back listening. Maid room service was twice a day so always loads of clean towels and beds made and turned down. It was exactly what we had asked for and needed. Our terrace room was directly onto the grass and across to the pool so very easy access for us. Nights were so quiet, no noise from other rooms or roads etc. Only point that could have been improved on were the views – no sea views, it is arranged around a quadrangle so you are only ever looking into the pool – not that it wasn’t very pleasant but you could have been anywhere. It’s only a short walk to the sea, there is a small port with nice restaurants and a couple of small beaches. Thank you very much.
Sent in by Jacqueline Swift
Scarborough, 24 May 2018
Just a quick message to let you know we had a wonderful time in Crete. The hotel was fab! 7 days was definitely not enough. We all want to go away again together next year and we will come back to you around October again when we decide where we want to go together. Hope you are well and thank you again for your amazing help as usual.
Sent in by Katie McAuley
Cambridge, 16 April 2018
I just wanted to say a big thank you for arranging such a wonderful holiday to Dubai and the Maldives for us. We all had an amazing time and are now very depressed to be back home! All the flights and connections went smoothly and both hotels were fabulous. I would highly recommend JA Manafaru - the water villas were amazing and the island was stunning. The staff were so friendly and attentive and nothing was too much trouble. Our youngest daughter was even invited behind the bar to make the cocktails, which she loved! I will be sure to pass on your details to our friends and family and we’ll be in touch with you when we get round to planning our next trip!
Sent in by Elizabeth Sourbut
Scarborough, 23 October 2017
Diane is very knowledgeable. She's also very friendly and helpful and always willing to go the extra mile. It gives me peace of mind to know that if anything does go wrong while I'm away, she's available back home to sort things out.
Sent in by Debbie Carter
Scarborough, 23 October 2017
Diane was fantastic she was very patient with me as I jumped from destination to destination and juggling different dates. She was very prompt with her service. I will not book with anyone else now, thanks Diane for a fantastic experience.
Sent in by Lee Daley
Scarborough, 23 October 2017
Absolutely fantastic, felt like Diane genuinely cared and has left no stone unturned would heartily and have recommended to anyone who will listen. Won't use a high street travel agent again.
Sent in by Simon Megson
Sheffield, 23 October 2017
Me and my partner had our flight, that we arranged direct ourselves, 'rearranged' without any correspondence to notify me or my partner about the changes. Once we turned up to the airport to find out our flight wasn't flying we were stuck in Manchester airport with no way of getting to Rome on our trip. Diane took my call at 7:30am and within 30 minutes me and my partner were booked on a plane from Liverpool to Rome, taxi to Liverpool sorted and an airport transfer once in Rome all sorted. Without Diane I would have gone home and cancelled our trip. I will never arrange my own trip through the internet again and now do all my travel arrangements through Diane and Travel Counsellors. I highly recommend this efficient, professional and personable service.
Sent in by K Davies
Scarborough, 18 July 2013
Diane was so helpful booking our holiday, as being independent she was able to handpick the exact airport, hotel and transfer that we were looking for. Diane and Travel Counsellors were so helpful and patient when we had a personal issue which could have meant cancelling our booking. Nothing was too much trouble - I recommend Diane highly. Thank you!
Sent in by Phil and Maggie Beal
Scarborough, 12 March 2013
Not being seasoned travellers, we were delighted when a friend recommended Diane to us. She arranged our trip to visit relatives in Montreal last year and is currently arranging our trip to visit friends in USA this year. She manages to take all the stress from us, and as we are both retired this makes the holiday so much easier and more pleasant. We would recommend Diane to anyone who needs to have a 'hassle free' holiday arranged for them. She has done, and is continuing to do a brilliant job for us.
Sent in by Maggie Beal
Scarborough, 10 July 2012
Diane was an absolute God-send when we needed to sort out a visit to Canada. Not being seasoned travellers we just left everything to her, and any little queries we had we were able to just ring her for advice. Nothing was too much trouble and she kept us posted on everything she was doing. I would never consider a foreign holiday again without her help. I can't speak too highly of her and the service she provided.
Sent in by Stuart Booth
Yarm, 03 February 2012
"Diane was exceptional from start to finish. Despite Rachael and I changing our minds on several occasions, Diane was always happy to work tirelessly on our behalf - and every-time found what seemed a perfect location! As for the final decision - Wow - fabulous! Everything ran smoothly, from transfers, check in and (free) upgrades. We cannot thank Diane enough for her help and advice and would recommend her to anyone. We shall be back!"
Sent in by Sue Dickinson
Bridlington, 21 October 2011
This is the first time that I have used Diane to arrange my holiday, but I will definitely be using her again in the future, Diane definitely gives an excellent service and goes that extra mile, she even filled my luggage labels in for me! First class service :)
Sent in by Don Cartridge
Thirsk, 04 July 2011
This was the first time we have approached Travel Counsellors and we came across Diane by sheer chance. We couldn't have chosen better. Diane was highly efficient and kept us fully informed at all times of progress on the itinerary. The holiday was excellent and everything went to plan - hotels were wonderful (and expecting us!) and four inter-city train journeys went smoothly - Diane having booked all our seats! Diane took all the stress out of booking the holiday and it was pleasure to work with her - we have come to see her as a friend and would highly recommend her travel services to anyone.
Sent in by Lianna Joy
Scarborough, 22 June 2010
Diane was ever so helpful in helping us to choose the perfect holiday destination and hotel for our wedding and honeymoon and a perfect place for a big group of family and friends of various ages to come along. Everyone had an amazing time and loved the hotel Diane had picked out; some are even booking a return trip! She was always so helpful and sorted everything out quickly and efficiently! Thank you
Sent in by C Cairns
Scarborough, 26 May 2010
Thank you Diane for making all our travel arrangements. You have been a great support in taking the stress out of having to plan and arrange flights. And yesterday you made sure I had all the documentation for early check in. You are a star!
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01723 376311