Whatever your travel requirements are, I can organise your holiday or business trip to match your personal requirements.
I take care of customers all over the UK who have continued to use my service year after year as they love the friendly approach that I have to running my own travel agency and I dedicate my time to finding the perfect holiday for you, that matches your personal requirements.
You may wonder why you would use my services rather than the internet, or a high street agent, this is an easy answer because I am so close to my business and my clients and working every day, I keep ahead of the game by checking holidays daily.
Why spend your own valuable time searching the internet, when I can do that for you and free up your time.
You can also rest assured knowing that everything booked carries complete financial assurance and your money is 100% safe, covered by our unique travel trust.
Unlike the internet, I am at the end of a phone throughout the booking process and even while you are away in the event that you need to speak to somebody. Customer service is paramount to my business and I can assure you that I offer a first class service to every single client and we only use the very latest technology.
Travel isn’t just my job, it is my absolute passion and with over 25 years’ experience in the travel industry, and having travelled extensively, I can share my knowledge with you and support you throughout the whole process, be it a small cottage break in the UK, a tree house in Sweden, a cruise to the Northern Lights or a full around the world itinerary.
I will gladly offer you advice from the very beginning and even assist you in making a dinner reservation in a roof top restaurant or a surprise spa treatment for your loved one.
I am able to offer flexibility around the time of day that we speak, even into the evenings or at a weekend, a time to suit you. I specialise in weddings overseas and honeymoons and I will be there to help you along the way and maybe even make some out of the box suggestions!
Whatever your travel requirements, I will only offer the highest of quality service dedicated to making your holiday plans memorable, for all the right reasons.
Call or email me with your holiday ideas and I will take care of the rest for you.
Sent in by Yvonne Culligan
Lytham, Lancashire, 30 January 2018
I'm currently on holidays in Vietnam. I book my holiday with Dona Kirkham. She is an absolute star nothing is too much trouble from the flight to accommodation first class service. I'm very lucky as Dona and her family were my neighbours for few years. She organised my wedding in 2015 in Skiathos which was amazing. So happy with her we booked this year to Phu Quoc island in Vietnam. Such a professional service, such a lovely lady. Very pleased and now on hoilday in Vietnam, I didn't have to worry about anything. Thank you so much for two fantastic holidays.
Sent in by Nick Rushton
Great Harwood, Lancashire, 30 January 2018
Can't believe what an impressive and personal service you offer. As well as giving peace of mind with travel arrangements and insurance, I want to say a massive thanks for recommending and personalizing our group holiday, keeping budget in mind and finding the best accommodation. Roll on Berlin!
Sent in by Kate Kelso
Lytham, 24 January 2018
Amazing service, made booking so easy. Thanks.
Sent in by Chantelle Bibby
Lancashire, 24 January 2018
Great fast service and no waiting around for emails! Sent us to a lovely hotel and everything was just perfect from start to finish! Thanks Dona for our fab holiday!
Sent in by John Addey
Lytham, 24 January 2018
There’s so much that could go wrong during a holiday and it’s very reassuring to know that with Dona you have a holiday expert who relieves you of all those worries and is available before, during and after your holiday to ensure all goes well. We have used Dona to arrange our holidays for several years and would recommend her to everyone; she always goes that ‘extra mile’ and nothing is too much trouble- plus it doesn’t cost you any more than you’d pay at a normal travel agent. Very highly recommended!
Sent in by Katie Butler
Poulton, 24 January 2018
I cannot recommend Dona highly enough. I felt confident that she was working towards finding me my perfect holiday at all times, coming back to me extremely quickly with answers to my many questions , ensuring I had complete satisfaction in my booking. Dona provides a comprehensive, individualised and thorough service maintaining a process approach at all times. I wouldn’t hesitate to recommend her to others and book with her again.
Sent in by Susanne Dobbie
Lytham, 24 January 2018
I would not hesitate to recommend Dona to any of my friends and family - Dona was amazing to deal with, the service was completely professional yet personal at the same time. I asked about a million questions and nothing was ever too much!
Sent in by Nina Lockwood
Lancashire, 24 January 2018
Dona takes all the hard work out of booking a holiday! We gave her a brief, and within the day she had come back to us with a great list of options, availability and prices. So all we have to do is pack the case!
Sent in by Rebecca Stritch
Cheshire, 04 July 2013
Dona has been incredibly helpful and attentive and she sorted out our holiday very quickly and at a really great price. She was always quick to get back to us and nothing was too much trouble. The next time we book a holiday we will certainly be giving Dona a call.
Sent in by Lee Baty
Cheshire, 04 July 2013
Dona has been superb. She was very patient and helpful when we started with very vague specifications and needed a lot of hand holding. Thank you very much. We got there in the end. I’m very happy to recommend.
Sent in by Vivienne Robinson
Lancaster, 03 January 2012
As an elderly, disabled first-time overseas air traveller Dona responded to my many enquiries with unending patience and reassurance. When my pre booked airport aid failed to assist me properly I emailed Dona from the States and she contacted the authorities to ensure that my return flight went without a hitch. Dona then submitted a report to the airline which was investigated, upheld and compensation offered. I could not have undertaken my trip without her expertise, patience and kindness.
Sent in by GEOFF WILLIAMS
MANCHESTER, 02 December 2011
When I was, several months ago, planning my trip to California, I started to spend quite a time on the internet trying to find flights, hotels etc. and then I remembered Dona! Within a couple of days she had come up with a bespoke itinerary for us at what I knew to be a good price and everything, which she organised went like clockwork. I just turned up at the airports, the hotels, the car hire office and it had all been sorted out by Dona. Fantastic service resulting in a stress free holiday and I will recommend her to anyone particularly wanting a bespoke holiday to be arranged for them. Fabulous. Thanks Dona.
Sent in by Ray Howard
Blackpool, 23 October 2011
The service was easy, quick and thorough. Everything seems to be in place that is needed and the booking confirmation reflects exactly what I asked for. Thank you Dona.
Sent in by Alison Moloney
Preston, 23 October 2011
Dona has been very helpful throughout the whole process of us choosing and organising our honeymoon. Being very responsive in dealing with any queries we had, Dona was able to present us with a range of options and offer advice. She has recently secured us a very good deal on the cruise of our choice.
Sent in by claire currie
poulton le fylde, 21 October 2011
I cannot stress enough how impressed I am with Dona. Every time I have any query or concern Dona always comes to my rescue. Every holiday I have booked, Dona has added her personal touches and these are very much appreciated! I recommend Dona to all my friends and I wish her well in everything she does. Stay you Dona and thankyou!
Sent in by Tracy Hodgson
Leyland, 21 October 2011
Donna is always happy and helpful and nothing is to much trouble, a true professional whom I would trust to book my holiday. When you work full time your holiday is something special, and you do not want any hassle. Donna gives you hassel free. Try her and see !!!
Sent in by John Kay
Clitheroe, 20 October 2011
Dona Williams was recomended to me at Travel Counsellors. Initially I was reluctant to try.However I needn't have worrried as from my e-mail inquiry and land line discussion I was at ease and helped ,directed and satisfied with the resulting honeymoom criteria.Cant wait now for the wedding so I can surprise my bride with the outcome. JK
Sent in by Vicky Evison
Stockton-on-Tees, 20 October 2011
Dona has helped me to organise holidays a couple of times now and for the planning of my most recent booking as usual, she was brilliant. She was there to answer my questions day and night, often late! Her attitude and manner is always lovely, so friendly, Dona is a pleasure to have organise my holiday! I cannot recommend her enough.
Sent in by Patricia Rawstron
Thornton, Lancashire, 08 September 2011
Dona booked a holiday for us to Venice and then onto Rome. The hotel she recommended in Venice wasn't on the main island, at first we were a bit worried thinking we would be away from all the activity but it was a beautiful, elegant and romantic hotel which suited us both. Dona then suggested travelling by train to Rome which we hadn't even considered. What a wonderful experience, one not to be missed, well worth doing. So my advice is to take Dona's recommendations they certainly worked for us.
Sent in by Tamara Roberts
Oswaldtwistle, 05 September 2011
I work in the customer service industry and I recognise great service when I receive it, Dona supplies the most fantastic service, nothing is too much trouble! Booking flights for my sons wedding and swapping and changing dates to accomodate was no hassle at all, she even provided dress carrying advice for the bride to be. Exceptional!
Sent in by Geoff Williams
Manchester, 12 August 2011
A few days ago, I asked for Dona’s advice concerning a planned holiday to San Francisco in November to celebrate the 30th wedding anniversary of Lynn and myself. Dona was quite busy because of travel companies going out of business etc but almost immediately she has come back to me with various options for hotels, flights etc as well as car rental for part of our stay in California. I had already spent a short time looking at various options so I know that what she has come up with is at a good price and she has saved me a lot of time which I would have spent organising the various component parts of the trip. I have no hesitation whatsoever in using, and recommending everyone else to use Dona’s expertise and knowledge of the industry to organise everything. Absolutely brilliant!
Sent in by Nicola Corker
Warrington, 20 June 2011
We were recommended the Travel Counsellors by a few friends and when my partner met Dona at a travel show, we decided to try them out for price etc. Dona was brilliant! As soon as the flights were available she sent us through prices, which were unbeatable. She responded to our questions and requests really quickly (which i think is how customer service should be, i'm very impatient!!) and her knowledge was very helpful. Once we booked our honeymoon, she managed to get some added extras for us, which really made us feel that Dona cared about us and our honeymoon. I can't praise Dona enough; she is brilliant at her job, plus so helpful and friendly. Thanks!
Sent in by Tina Rothery
Blackpool, Lancs, 25 April 2011
I have never used a personal Travel Counsellor before, but I always will in the future...as a result of the work Dona has done. From start to finish, she understood every one of my very complex travel requirements and sought out the answers that served best. Nothing was too much trouble and her attitude went beyond professional and personable, to genuinely caring. She clearly knows her industry inside-out and provided options I would never have known to consider. I will use her services for any future travel and recommend her highly to others.
Sent in by Steve & Lorraine Beswick
Preston, 21 February 2011
We have just returned from 5 fantastic weeks in Australia! The package that Dona put together for us covered everything in fine detail that made the holiday a trip of a lifetime. - A very professional and thorough service from the initial contact. - Nothing was ever too much trouble. - The selection of the accommodation chosen by Dona was superb and the many extras we received were a surprise and very special. - Dona was always available either by email or phone to answer any queries or concerns and this included late nights and weekends. - No pressure to book any extras - this was a real bonus as we have found previously that some travel agents do put pressure to book trips with them. - All arrangements for flights, cars, hotels and transfers were perfect and made it extremely easy when moving around Australia. The comments above are just the tip of the iceberg as there are too many to comment on. We have had a wonderful experience in Australia and this was all down to the input, advice, support and work completed by Dona.
Sent in by Narelle Cullen
Old Langho, Blackburn, 04 January 2011
It is my great pleasure to recommend Dona for all of your travel needs. Dona has risen far above any expectations I may have had about using a travel agent. Within a few hours of instructing Dona on our requirements for a family holiday she found three options which fully met all our requirements, saving us a lot of time trawling through the internet. Dona also had some great tips for our destination and her approachable manner makes her a pleasure to deal with.
Sent in by Kerry & Dan Wootton
Blackpool, Lancs, 17 November 2010
Dona organised our wedding in Mauritius. It was the little things that made the difference. Attention to detail, messages at our hotels and regular correspondence from the enquiry stage right the way through. All of this made our wedding perfect and just how we wanted it!
Sent in by Tony Macdonald
Preogressive Personnel - Manchester, London, Glasgow, Dubai, Male, Cairo & Hong Kong, 17 November 2010
As a company, we use Dona for our business and leisure trips in the UK and overseas. Dona conducts the exact required research for us, always turns enquiries around very quickly and is always very patient with us!
Sent in by Jenna Hodson
Dewsbury, 23 August 2010
I would like to say a big thank you for all the help we recieved from Dona to organise our honeymoon. She listened to all our ideas and thoughts for the honeymoon and helped us to find exactly what we wanted. Dona gave brilliant advice and supported us throughout the whole process. Dona still continues to help us with our honeymoon to make sure that we have a very extra special holiday.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01253 804610