Donna Horner

My expertise

Mediterranean
Adventure Travel
Multi-Destination
Train Travel
Australasia
Canada
United States
City Break

I'm based in

Kirkby In Ashfield

Available for new enquiries

From Nottinghamshire to the world — your personal travel expert

Hello, I’m Donna — your personal Travel Counsellor.

Based in Kirkby in Ashfield, Nottinghamshire, where I’ve lived for most of my life, I offer a truly personal and dedicated approach to planning your perfect holiday. I’ve been happily married to my husband Andy since 2008, and while we don’t have children, our home is full of life thanks to our much-loved pets. Outside of travel, I enjoy spending time with family and friends, staying active at my local gym, unwinding with a good book, and anything involving animals.

Travel has always been far more than just my career — it’s been a lifelong passion.
From a young age, I was fortunate to experience unforgettable family holidays both here in the UK and around the world. Those early journeys sparked a love of travel that has stayed with me ever since — and today, nothing brings me greater pleasure than helping others create their own special and lasting memories.

With over 28 years of experience in the travel industry, including many years with one of the UK’s most well-known high street travel companies, I bring a wealth of knowledge, insight and trusted expertise. I’ve been privileged to personally experience many of the destinations I recommend — from multi-centre adventures across Australia and ski escapes in Canada, to the iconic beaches and world-class attractions of Florida, as well as extensive travel throughout Europe.

What truly sets my service apart is the personal care and attention I give to every client.
I take the time to understand you — your preferences, your travel style, and the experiences that matter most. Every itinerary I create is individually tailored, with each detail thoughtfully considered to ensure a seamless and beautifully curated journey from beginning to end.

Joining Travel Counsellors was a natural progression for me. Their award-winning reputation and commitment to exceptional customer care perfectly align with my own values. As part of this highly respected and trusted company, I’m able to offer not only expert advice and a fully personalised service, but also complete peace of mind every time you travel.

Working from home gives me the flexibility to be there when it suits you best — whether during the day, in the evening, or at the weekend. For me, your holiday is never just another booking; it’s a personal experience that deserves time, care, and genuine attention.

At its heart, travel is about connection.
Connection to new places, new cultures, and the people we share those experiences with. I’m passionate about building lasting relationships with my clients, understanding their dreams, and bringing them to life through carefully crafted, unforgettable journeys.

I would be absolutely delighted to help you plan your next escape, and I look forward to creating something truly special together.

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Explore my guides and blogs

Small ship sailing to Amsterdam and Rotterdam

Small ship sailing to Amsterdam and Rotterdam

I was recently fortunate to be invited on a memorable five-night sailing aboard @fred.olsencruiselines’ Borealis, departing from Newcastle with stops in both Amsterdam and Rotterdam. It was a truly wonderful experience that highlighted the many unique advantages of small-ship cruising. Boarding was seamless and efficient—we were welcomed on board just after lunch, and within minutes of receiving

21 May 2025 5   min read

Atlantic City, the Sullivan Catskills and Scottsdale

Atlantic City, the Sullivan Catskills and Scottsdale

It was only a 90 minute coach ride from Philadelphia to Atlantic City, the home of gambling on the East Coast of America. I wasn't sure what to expect of this little town but it was surprisingly a real gem of a place. We arrived at our hotel, The Hard Rock Atlantic City and after a speedy check in were straight to our lovely rooms. Spacious and just enough luxury without being too over the top.

02 Jan 2020 5   min read

Philadelphia.... Lovely!

Philadelphia.... Lovely!

Philadelphia has never been a destination that I had ever considered before, not sure why but when the opportunity came up to visit I knew I had to take the chance to see what the birthplace of the United States of America actually had to offer.... I was definitely not disappointed! Philly, as it's affectionately called by the residents, is a fabulous city with plenty of historical sites mixed w

02 Jan 2020 5   min read

Happy New Year... now's the time to start planning your next trip!

Happy New Year... now's the time to start planning your next trip!

First of all I'd like to wish you a very Happy New Year from myself and Andy!! Thanks so much for all of your support in 2019, I can't wait to get started on 2020!! January is often a dreary, grey month after the bright lights and excitement of Christmas, which is why it is ALWAYS the busiest month in the travel industry… people need something else to look forward to once Christmas has gone. You

02 Jan 2020 5   min read

Loving Las Vegas!

Loving Las Vegas!

Las Vegas has been on my ‘bucket list’ for quite some time so I was really excited to get the opportunity to visit in February as part of my multi centre USA trip. We had chosen the LINQ hotel more for location than anything, being very central on the strip and easy to get to one end or the other. I also liked the fact that it isn’t a ‘themed’ hotel. Travelling along the Strip in the taxi from t

17 Apr 2019 5   min read

Four Nights in New York

Four Nights in New York

We stayed at the Doubletree by Hilton Times Square West on West 40th Street almost on the corner of 9th Avenue. Check in was quick, allocated rooms on floor 31 with a city view. The rooms are small, but this is expected in New York. Room was functional and comfortable though with tea/coffee making facilities, hairdryer etc. Check in also included freshly baked cookies which was a lovely touch! W

29 Mar 2019 5   min read

Top 5 Last Minute Travel Christmas Gift Ideas

Top 5 Last Minute Travel Christmas Gift Ideas

It’s now less than a week until Christmas and most of us have finished our shopping, maybe even wrapped our carefully planned gifts for our loved ones. If, like me, you still have some bits to get but are struggling for inspiration of what to buy that person who has everything then check out my suggestions of perfect Christmas gifts: 1. Theatre break in London - Why not book a couple of nights

18 Dec 2018 5   min read

Touring the Bay of Naples (Part 2)

Touring the Bay of Naples (Part 2)

Next on our trip was Herculaneum and Mount Vesuvius. I had heard from lots of people that Herculaneum was better preserved than Pompeii due to the nature of the eruption. Pompeii was pelted by volcanic rock and pumice before being buried under the same material whereas Herculaneum was buried under a huge layer of volcanic ash and mud so not sustaining the same level of damage as Pompeii before it

28 Jun 2018 5   min read

Touring the Bay of Naples (Part 1)

Touring the Bay of Naples (Part 1)

Having never been on a touring holiday before, I wasn’t sure what to expect so arrived at our lovely little hotel in the quaint town of Vico Equense on the Sorrento Coast and was very pleasantly surprised. The Hotel Aequa would be our base for the week and our itinerary that was planned meant that we would travel from our base each day by coach or rail to some of the region’s most iconic places.

28 Jun 2018 5   min read

An LA Road Trip - Part 1

An LA Road Trip - Part 1

I had never driven in the US before. I have driven in many other places, but never felt confident enough to drive such big cars. So I’m glad that I did this time as the driving is so straight forward. I would highly recommend a GPS as it also came with free unlimited Wi-Fi meaning that we always had access to the internet as well as 30 minutes of international calls a day free of charge and 60 min

23 Dec 2016 5   min read

An LA Road Trip - Part 2

An LA Road Trip - Part 2

We continued on to Santa Monica, arriving mid-morning. After a speedy check in at the Meridien Delfina and a quick freshen up we set off through the streets of Santa Monica to the pier where my dream came true! I rode the world famous Ferris Wheel on Santa Monica Pier! I have seen that wheel on so many TV shows and films so to be there was a real memory to treasure. Dream number two wasn’t far beh

23 Dec 2016 5   min read

Our Kiwi Adventure - South Island

Our Kiwi Adventure - South Island

We arrived into Christchurch airport just after 9am, a short 50 minute flight from Wellington. Picked up our next car (not so much of a beast but still comfy) and got on the road heading to Kaikoura for our date with the Dusky dolphins the next morning. The views on the drive were amazing… Snowcapped mountains, beautiful blue skies and rolling green hills! It was such a relaxing drive. We were hop

02 Dec 2015 5   min read

A Kiwi Adventure - North Island

A Kiwi Adventure - North Island

Who knew there was so much to see and do in Auckland? Certainly not me, that’s for sure! We had a fun packed few days visiting various places of interest, on land and water. A day spent in the Auckland Museum exploring New Zealand’s history, a morning spent on Waitemata Harbour sailing under the Auckland Harbour Bridge (wasn’t brave enough to climb it!) and an afternoon wandering the second-hand s

27 Nov 2015 5   min read

Rule Britannia (the cruise ship!)

Rule Britannia (the cruise ship!)

I was lucky enough to get the chance to be on-board the beautiful P&O Britannia just before her launch in March 2015. I am not a seasoned cruiser so it was a great experience to see what cruising is really like. Check in ran smoothly and we passed through security without issue. Boarding a ship is very similar to boarding a plane in terms of security so for someone who hasn't cruised before

13 May 2015 5   min read

Malta - A Mediterannean Gem

Malta - A Mediterannean Gem

Our trip to Malta started with a mid-morning flight onboard Air Malta. The flight was just over 3 hours long and a very comfortable journey. We arrived at Malta International Airport, mid-afternoon (they are 1 hour ahead of the UK) and everything went very smoothly as we passed through immigration taking only around 30 minutes from landing to meeting our tour representative in Arrivals. We boa

27 Feb 2015 5   min read

Zakynthos

Zakynthos

I've just returned from a fabulous stay in the resort of Argassi on the beautiful island of Zakynthos. It is such a fantastic island with something for everyone. We stayed at the Diana Place Hotel on an all-inclusive basis which was a first for me in Greece. I normally love to eat out and try different restaurants and bars so it was not my usual choice of accommodation. It turned out to be the

10 Jul 2013 5   min read

Kos and Kalymnos Twin Centre

Kos and Kalymnos Twin Centre

We arrived at Kos Airport in the early hours of the morning and was quickly transferred to our accommodation in Kardamena. It only took 10 minutes and we were in our apartment. We quickly dumped our luggage and headed into the resort to get a drink and some food. We were surprised how much was open as it was approx. 2am! We managed to find an excellent bar on the harbour front, called Crackers wit

30 Apr 2012 5   min read

Messing about on the river (or Broads as the case may be!)

Messing about on the river (or Broads as the case may be!)

My hubby and I decided that, as we had travelled quite extensively around the world, we wanted to see a bit of the UK. After speaking with some friends we decided on a boating holiday to the Norfolk Broads. We were quite stuck with timings as one of the couple's were pregnant and the other couple were getting married later that year so we decided on the beginning of May. Luckily a boating holid

20 Mar 2012 5   min read

Fun in the Sunshine State!

Fun in the Sunshine State!

I have been lucky enough to go to Florida many times but the last time I went was to take my husband for his first taste of Florida - and it's now one of his (and my) favourite destinations! If you think that Florida is just for children or that all there is to do is theme parks then you are very much mistaken! We did everything!!! Theme parks, beaches, culture, nature, adventure and much mo

20 Mar 2012 5   min read

What my customers say

Donna is amazing such a lovely person

Christine Lee

Mansfield

Donna sent me excellent hotel choices based on the criteria I had given her. Once I’d decided what I wanted she booked everything really quickly. A great hassle free experience! Thank you Donna!

Abigail Cast

Nottingham

A pleasure to deal with Donna. Holiday arrangements sorted within 24hrs.

Sidney Pritchett

Nottingham

Always friendly and accommodating, Donna Horner is an ideal Travel Counsellor. I recommend her unreservedly

Richard King

Nottingham

Excellent, professional, friendly service. Looking forward to getting our heads together & getting her expert advice to plan the rest of our trip. Would definitely recommend

Laura Wilson

Kirkby in Ashfield

Donna our Travel Counsellor is fantastic. Found exactly our perfect holiday

Teresa Kirk

Crawley

Donna is lovely, very helpful and friendly we chat like we have known each other for years.

Gillian Bullock

Nottingham

Donna is an excellent Travel Counsellor. She is always there to help and is 1st class at getting the holidays you want. I would not book with anyone else because you know with Donna that everything will go smoothly and you don't have to worry about anything which takes a lot of stress away. Donna is always a pleasure to deal with, happy, helpful and you know you can trust her

Helen Leeming

Mansfield Woodhouse

It's the combination of expert knowledge, experience and truly personal service that makes me return to Donna time and time again.

Michelle Smith

Halifax

I first met 'Our Wonderful Donna' in 2009 whilst organising a surprise trip to New York for my wife Sue's 40th birthday. It was one of those moments when, on entering First Choice Travel Agency & being greeted by Donna I instantly felt at ease & knew that she would sort everything out for me which she did & on a GRAND SCALE !! to which she has continued to do ever since joining Travel Counsellors. We have such a laugh when we speak to each other & she knows what Myself & Sue want, need & expect from our holidays & breaks advising accordingly. In Our Book Donna is ' THE WORLDS TOP TRAVEL COUNSELLOR'!! Travel Counsellors are extremely lucky to have her on board. Thanks again for EVERYTHING

David Lloyd

Sutton in Ashfield

After our experience and disappointment with Thomas Cook Donna was brilliant. We booked a holiday through her and she couldn't have made us any more comfortable. Very helpful lady

Paul Appleby

Mansfield Woodhouse

Absolutely excellent. So helpful and I'm so grateful. Thank you so much

Shelley Bowers

Kirkby in Ashfield

Donna, our Travel Counsellor, is very helpful and friendly and she goes the extra mile to make sure she gets you the holiday you want, nothing is too much trouble for her

Stefanie Ruston

Kirkby in Ashfield

Nothing too much trouble for Donna service fantastic will definitely be using in the future

Andrea Layton

Mansfield

Super efficient and kind!

Natalia De Almeida Prado Bojanic

London

I feel that Donna is totally committed to giving the best service she can and she always makes you feel valued.

Naomi Pepperday

Kirkby in Ashfield

I cannot put into words the level of care and support Donna gave me to find a flight at short notice and in my budget. She has a personality that puts you at ease in what was a very stressful time and the most infectious giggle.

Julie St Dennis

Beeston, Nottingham

Donna was amazing

Alison Kidd

Chesterfield

Personal service and wonderful support is second to none

Kathy Wilkins

Kirkby in Ashfield

Donna was amazing and presented me with a number of options to choose from. She really demonstrated with the options that she fully understood what I was looking for, pointing out the key features, advantages and benefits, including providing options, below, within and a little over the budget to help me choose. Will definitely use Donna again and will recommend her to anyone I can.

Michelle Francis

Kirkby in Ashfield

Donna was a very warm friendly professional person and it was a pleasure booking with her, she made me so excited about my holiday.

Tracy Ashley

Kirkby in Ashfield

I found Donna very helpful from me phoning on a Sunday afternoon, she found me a holiday, did all the booking, sorted boarding passes out and even wrote on luggage lables for us.I would highly recommend her to anyone because she was very helpful and polite, nothing was too much trouble and she even delivered all travel documents personally.

Joan Morley

Kirkby in Ashfield

Thanks to Donna, this is the third time we have used her expertise and she has never let us down. She is so very patient and nothing is too much trouble. We always book with confidence, thank you so very much.

wendy davies

leeds

Always had good service and Donna is very professional, has great knowledge and we always have a laugh.

Janice Dawson

Sutton in Ashfield notts

Donna is always efficient and precise in everything she does, regarding arranging holidays for us. She is friendly, polite and suggests wonderful places to go. The hotels and resorts are interesting and comfortable. I would recommend her to anyone who needs to go away on any trip, be it short or long haul, city, seaside or mountainous. Car hire and trips out are all booked without question, thanks Donna!

Joan Emerson

Nottingham

The service Donna gives her clients is second to none. I wouldn't hesitate in recommending Donna to sort out your holiday requirements. Donna is always there for you if you encounter problems abroad and will quickly resolve them. Always a first class service.

Tim Curtis

Kirkby-in-ashfield

Nothing is ever a problem with Donna whatever and wherever you want your holiday she will do everything for you ! I will recommend her any time.

Colin Smith

Mablethorpe

Donna was amazing from start to finish. There really is no point going online, when I have Donna who offers the same deals I can find on the internet, but with so much more added value and service. She even sorts the online check in, which I hate! I would always recommend Donna to my family and friends.

Marie Mason-Hall

Leicester

Donna you always do an amazing Job. Would not book with anyone else as I know with you everything is 1st class and you always find us a fantastic holiday and you are always there to listen and help in anyway.

Helen Leeming

Mansfield

Booking a holiday is so fraught with obstacles that can ruin all your excitement from planning it. Donna takes all my requests for the holiday: date, airport and destination then puts them all together saving all the worry. Donna is always on hand when you are away incase any problems occur. So i always look forward to my holidays now that the stress has been taken away from me by Donna.

Paul Greenwood

Nottingham

An excellent service as always!

Jane Brown

Mansfield

Well done Donna nothing was to much trouble for you, yet again pleasant from start to finish. I'm sure if its anything like the other holidays you've sorted out for us in the past it will be another gooden.

Ricky Prince

Kirkby

Nothing is ever too much, looks after your every need

Sarah Ray

Kirkby In Ashfield

Great service, very helpful and dealt with everything I needed for my Florida holiday even when I needed to make changes. Lovely lady.

Tanya Knowles

Kirkby In Ashfield

Donna is always cheerful, helpful and competitive with the prices. She works with my high expectations for each holiday I book.

Carrie Martin

Kirkby In Ashfield

Donna never lets you down. She found us a hotel in Sorrento as requested and the Hotel was exactly what we were looking for except for the location it was situated away from the centre of the town and due to health reasons I have difficulty walking up steep heights. Because of this Donna then found us an excellent hotel in the ideal location. Its lovely that you can just tell her where you want to go and then wait for her quotes no sitting for hours in a travel agents.

Anne Orwin

Kirkby In Ashfield

What a fantastic and professional consultant really pleased with the service

Fiona Prince

Mansfield

Great service from Donna. Quick turnaround and everything was well organised - even the vouchers were folded neatly and put in order of use. Thank you Donna.

Joanna Cotton

Nottingham

I cannot believe how quickly Donna managed to find us a suitable holiday within our budget, the whole process from initial enquiry through to booking was completely hassle free, excellent service

Michelle Moore

Nottingham

Donna is excellent at what she does. Never let's you down and always finds what you are looking for. Would not book with anyone else. Lovely lady and a pleasure to chat to.

Helen Leeming

Mansfield

Donna was amazing from start to finish. We booked last minute and Donna made the everything possible from arranging travel cots and sorting out our car when we arrived. Donna went the extra mile and came to our house with our itinerary and booking details. Great job Donna.

Craig Nelson

Kirkby In Ashfield

Absolutely top notch service - very efficient and friendly. Could not be happier and never book any travel without her able assistance.

Charlotte Fallenius

Nottingham

Nothing is to much trouble for Donna, from the first conversation to the end of your holiday. What ever you want in a holiday Donna is sure to sort it, best service I've had when booking a holiday or short break.

Sarah Ray

Nottinghamshire

Very helpful and friendly service, answered all my questions and was a quick service. Well recommend and will be using Donna's services again in the future. :-)

Louise Chadburn

Sutton in ashfield

Donna was amazing, I kept changing my mind on places to go, but she didn't mind and was also very quick at getting back to me with prices

Sharon Lane

Derby

I will always recommend Donna to friends, family, or anyone who is talking about booking a holiday. She is the most loveliest lady who you can tell loves their job, and wants everyone to enjoy their holiday to the fullest. Last year when I was on holiday, I was really poorly and Donna was messaging me every day to see how I was and was even looking for the closest English speaking doctor to where I was. Having Donna supporting me and helping me was a big help and made me feel more at ease. I also suffer with anxiety and don't like flying. Donna went out of her way to make me feel a lot calmer. Only 2 weeks till our next holiday :-) Thankyou Donna x

Charli Barnes

Selston

Fantastic service! Would recommend and will be using again.

Lisa Dewberry

South Normanton

Donna was extremely helpful. Nothing was too much trouble! Sorted out our holiday for Italy.

Linda Williamson

Sutton in Ashfield

This lady was a god send to myself and my daughter. First time away alone and Donna took all the worry away for me. Will definitely be using Donna again and will be recommending to others as well. Thanks for all your help

Louise Fawsitt

Arnold

I'm already recommending to friends & family plus even people I meet that talk about holidays in general.. I think I'll start to use this service on a permanent basis too going forwards!! Lovely personal touches makes all the difference!! Thank You xx

Ruth O'Hara

Ravenshead

Donna has been so helpful and informative beyond any travel company I have experienced in the past. I feel like she is with us all the way and is happy to give me her time in helping us organize our trip further which is much appreciated as we haven't had a Disney holiday in Florida before. I will definitely be using Donna again.

Julie St Dennis

Beeston

Donna was very polite and easy to talk to and swiftly got what we wanted - All sorted in an excellent fashion

Keith Stanley

Annesley

Always goes above & beyond to find what your looking for. Always at hand to help with any issues before during and after the occasion. I have known Donna for several years now & wouldn't go anywhere else for my bookings. From UK hotels to planning our wedding abroad to Sydney for New Year, I've been privileged to have Donna's assistance. Even when things went pair shaped at an airport in the very early morning in Australia, I sent an email asking for help....& yes she was at hand & all was sorted within minutes. She truly is amazing at her job, & a great person too. Highly recommend.

Louise Knowles

Underwood

We booked our holiday last year with Donna This year we wanted to go somewhere different and due to myself and my husband being disabled everything has to be just right. I would not have trusted anyone else Lovely lady lovely service

Jenni Williams

Kirkby in Ashfield

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Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01623 859150

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Finding your match...

Every unforgettable journey starts with the right person by your side.