Donna Horner

My expertise

Adventure Travel
Train Travel
Canada
United States
City Break

I'm based in

Kirkby In Ashfield

Available for new enquiries

From Nottinghamshire to the world — your personal travel expert

Hello, I’m Donna — your personal Travel Counsellor.

Based in Kirkby in Ashfield, Nottinghamshire, where I’ve lived for most of my life, I offer a truly personal and dedicated approach to planning your perfect holiday. I’ve been happily married to my husband Andy since 2008, and while we don’t have children, our home is full of life thanks to our much-loved pets. Outside of travel, I enjoy spending time with family and friends, staying active at my local gym, unwinding with a good book, and anything involving animals.

Travel has always been far more than just my career — it’s been a lifelong passion.
From a young age, I was fortunate to experience unforgettable family holidays both here in the UK and around the world. Those early journeys sparked a love of travel that has stayed with me ever since — and today, nothing brings me greater pleasure than helping others create their own special and lasting memories.

With over 28 years of experience in the travel industry, including many years with one of the UK’s most well-known high street travel companies, I bring a wealth of knowledge, insight and trusted expertise. I’ve been privileged to personally experience many of the destinations I recommend — from multi-centre adventures across Australia and ski escapes in Canada, to the iconic beaches and world-class attractions of Florida, as well as extensive travel throughout Europe.

What truly sets my service apart is the personal care and attention I give to every client.
I take the time to understand you — your preferences, your travel style, and the experiences that matter most. Every itinerary I create is individually tailored, with each detail thoughtfully considered to ensure a seamless and beautifully curated journey from beginning to end.

Joining Travel Counsellors was a natural progression for me. Their award-winning reputation and commitment to exceptional customer care perfectly align with my own values. As part of this highly respected and trusted company, I’m able to offer not only expert advice and a fully personalised service, but also complete peace of mind every time you travel.

Working from home gives me the flexibility to be there when it suits you best — whether during the day, in the evening, or at the weekend. For me, your holiday is never just another booking; it’s a personal experience that deserves time, care, and genuine attention.

At its heart, travel is about connection.
Connection to new places, new cultures, and the people we share those experiences with. I’m passionate about building lasting relationships with my clients, understanding their dreams, and bringing them to life through carefully crafted, unforgettable journeys.

I would be absolutely delighted to help you plan your next escape, and I look forward to creating something truly special together.

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Explore my guides and blogs

Small ship sailing to Amsterdam and Rotterdam

Small ship sailing to Amsterdam and Rotterdam

I was recently fortunate to be invited on a memorable five-night sailing aboard @fred.olsencruiselines’ Borealis, departing from Newcastle with stops in both Amsterdam and Rotterdam. It was a truly wonderful experience that highlighted the many unique advantages of small-ship cruising. Boarding was seamless and efficient—we were welcomed on board just after lunch, and within minutes of receiving

21 May 2025 4   min read

Atlantic City, the Sullivan Catskills and Scottsdale

Atlantic City, the Sullivan Catskills and Scottsdale

It was only a 90 minute coach ride from Philadelphia to Atlantic City, the home of gambling on the East Coast of America. I wasn't sure what to expect of this little town but it was surprisingly a real gem of a place. We arrived at our hotel, The Hard Rock Atlantic City and after a speedy check in were straight to our lovely rooms. Spacious and just enough luxury without being too over the top.

02 Jan 2020 7   min read

Philadelphia.... Lovely!

Philadelphia.... Lovely!

Philadelphia has never been a destination that I had ever considered before, not sure why but when the opportunity came up to visit I knew I had to take the chance to see what the birthplace of the United States of America actually had to offer.... I was definitely not disappointed! Philly, as it's affectionately called by the residents, is a fabulous city with plenty of historical sites mixed w

02 Jan 2020 6   min read

Happy New Year... now's the time to start planning your next trip!

Happy New Year... now's the time to start planning your next trip!

First of all I'd like to wish you a very Happy New Year from myself and Andy!! Thanks so much for all of your support in 2019, I can't wait to get started on 2020!! January is often a dreary, grey month after the bright lights and excitement of Christmas, which is why it is ALWAYS the busiest month in the travel industry… people need something else to look forward to once Christmas has gone. You

02 Jan 2020 5   min read

Loving Las Vegas!

Loving Las Vegas!

Las Vegas has been on my ‘bucket list’ for quite some time so I was really excited to get the opportunity to visit in February as part of my multi centre USA trip. We had chosen the LINQ hotel more for location than anything, being very central on the strip and easy to get to one end or the other. I also liked the fact that it isn’t a ‘themed’ hotel. Travelling along the Strip in the taxi from t

17 Apr 2019 6   min read

Four Nights in New York

Four Nights in New York

We stayed at the Doubletree by Hilton Times Square West on West 40th Street almost on the corner of 9th Avenue. Check in was quick, allocated rooms on floor 31 with a city view. The rooms are small, but this is expected in New York. Room was functional and comfortable though with tea/coffee making facilities, hairdryer etc. Check in also included freshly baked cookies which was a lovely touch! W

29 Mar 2019 7   min read

Top 5 Last Minute Travel Christmas Gift Ideas

Top 5 Last Minute Travel Christmas Gift Ideas

It’s now less than a week until Christmas and most of us have finished our shopping, maybe even wrapped our carefully planned gifts for our loved ones. If, like me, you still have some bits to get but are struggling for inspiration of what to buy that person who has everything then check out my suggestions of perfect Christmas gifts: 1. Theatre break in London - Why not book a couple of nights

18 Dec 2018 2   min read

Touring the Bay of Naples (Part 2)

Touring the Bay of Naples (Part 2)

Next on our trip was Herculaneum and Mount Vesuvius. I had heard from lots of people that Herculaneum was better preserved than Pompeii due to the nature of the eruption. Pompeii was pelted by volcanic rock and pumice before being buried under the same material whereas Herculaneum was buried under a huge layer of volcanic ash and mud so not sustaining the same level of damage as Pompeii before it

28 Jun 2018 5   min read

Touring the Bay of Naples (Part 1)

Touring the Bay of Naples (Part 1)

Having never been on a touring holiday before, I wasn’t sure what to expect so arrived at our lovely little hotel in the quaint town of Vico Equense on the Sorrento Coast and was very pleasantly surprised. The Hotel Aequa would be our base for the week and our itinerary that was planned meant that we would travel from our base each day by coach or rail to some of the region’s most iconic places.

28 Jun 2018 3   min read

An LA Road Trip - Part 1

An LA Road Trip - Part 1

I had never driven in the US before. I have driven in many other places, but never felt confident enough to drive such big cars. So I’m glad that I did this time as the driving is so straight forward. I would highly recommend a GPS as it also came with free unlimited Wi-Fi meaning that we always had access to the internet as well as 30 minutes of international calls a day free of charge and 60 min

23 Dec 2016 5   min read

An LA Road Trip - Part 2

An LA Road Trip - Part 2

We continued on to Santa Monica, arriving mid-morning. After a speedy check in at the Meridien Delfina and a quick freshen up we set off through the streets of Santa Monica to the pier where my dream came true! I rode the world famous Ferris Wheel on Santa Monica Pier! I have seen that wheel on so many TV shows and films so to be there was a real memory to treasure. Dream number two wasn’t far beh

23 Dec 2016 6   min read

Our Kiwi Adventure - South Island

Our Kiwi Adventure - South Island

We arrived into Christchurch airport just after 9am, a short 50 minute flight from Wellington. Picked up our next car (not so much of a beast but still comfy) and got on the road heading to Kaikoura for our date with the Dusky dolphins the next morning. The views on the drive were amazing… Snowcapped mountains, beautiful blue skies and rolling green hills! It was such a relaxing drive. We were hop

02 Dec 2015 6   min read

A Kiwi Adventure - North Island

A Kiwi Adventure - North Island

Who knew there was so much to see and do in Auckland? Certainly not me, that’s for sure! We had a fun packed few days visiting various places of interest, on land and water. A day spent in the Auckland Museum exploring New Zealand’s history, a morning spent on Waitemata Harbour sailing under the Auckland Harbour Bridge (wasn’t brave enough to climb it!) and an afternoon wandering the second-hand s

27 Nov 2015 5   min read

Rule Britannia (the cruise ship!)

Rule Britannia (the cruise ship!)

I was lucky enough to get the chance to be on-board the beautiful P&O Britannia just before her launch in March 2015. I am not a seasoned cruiser so it was a great experience to see what cruising is really like. Check in ran smoothly and we passed through security without issue. Boarding a ship is very similar to boarding a plane in terms of security so for someone who hasn't cruised before

13 May 2015 5   min read

Malta - A Mediterannean Gem

Malta - A Mediterannean Gem

Our trip to Malta started with a mid-morning flight onboard Air Malta. The flight was just over 3 hours long and a very comfortable journey. We arrived at Malta International Airport, mid-afternoon (they are 1 hour ahead of the UK) and everything went very smoothly as we passed through immigration taking only around 30 minutes from landing to meeting our tour representative in Arrivals. We boa

27 Feb 2015 6   min read

Zakynthos

Zakynthos

I've just returned from a fabulous stay in the resort of Argassi on the beautiful island of Zakynthos. It is such a fantastic island with something for everyone. We stayed at the Diana Place Hotel on an all-inclusive basis which was a first for me in Greece. I normally love to eat out and try different restaurants and bars so it was not my usual choice of accommodation. It turned out to be the

10 Jul 2013 3   min read

Kos and Kalymnos Twin Centre

Kos and Kalymnos Twin Centre

We arrived at Kos Airport in the early hours of the morning and was quickly transferred to our accommodation in Kardamena. It only took 10 minutes and we were in our apartment. We quickly dumped our luggage and headed into the resort to get a drink and some food. We were surprised how much was open as it was approx. 2am! We managed to find an excellent bar on the harbour front, called Crackers wit

30 Apr 2012 4   min read

Messing about on the river (or Broads as the case may be!)

Messing about on the river (or Broads as the case may be!)

My hubby and I decided that, as we had travelled quite extensively around the world, we wanted to see a bit of the UK. After speaking with some friends we decided on a boating holiday to the Norfolk Broads. We were quite stuck with timings as one of the couple's were pregnant and the other couple were getting married later that year so we decided on the beginning of May. Luckily a boating holid

20 Mar 2012 4   min read

Fun in the Sunshine State!

Fun in the Sunshine State!

I have been lucky enough to go to Florida many times but the last time I went was to take my husband for his first taste of Florida - and it's now one of his (and my) favourite destinations! If you think that Florida is just for children or that all there is to do is theme parks then you are very much mistaken! We did everything!!! Theme parks, beaches, culture, nature, adventure and much mo

20 Mar 2012 4   min read

What my customers say

I been with you twice now and I’ve found the service to be second to none very helpful and cannot do enough for you , A1 service recommend to anyone.

Kenneth Dewberry

Nottinghamshire

Donna has always been extremely helpful with queries and answers

Denise Harte

Nottinghamshire

Donna .. as always you were just perfect

Jane Brown

Mansfield

Always never too much to talk through what you want and always the best outcome

Loraine Prewett

Kirkby in Ashfield

Donna has been absolutely excellent and hand picked a choice of holidays within our budget and specifications.

Kelly Massey

Kirkby in Ashfield

Donna went above and beyond to get us the right holiday.

Judy Clay

Bourne

Donna has planned many holidays over the past few years and all have been fabulous. She is so kind and thoughtful in her planning and all the little extra touches that make the trips extra special. Her flexibility when we make some changes is always with such grace. Her responsiveness on texts feels like more of a friend on hand. I am lucky she is my travel councellor Thank you Donna you are amazing

Angela Clarke

UK

Speedy service nothing too much trouble would recommend and have recommended xx

Sallyanne Dexter

Kirkby in Ashfield

Donna is a fantastic lady. Nothing too much trouble for her She has helped me fill in forms and alsorts over the years and will always be there if you need her

Andrea Layton

Nottinghamshire

Of course it’s 10! Such a lovely person to book your holidays through. Thanks Donna xx

Helen Hatton

Nottinghamshire

We were very impressed with Donna and the help she gave us in organising our cruise to see the Northern Lights. If we had any queries then Donna answered them. She was only a phone call away. Donna is a really helpful, knowledgeable and friendly lady and she is now organising our 2nd cruise to Norway (our 2nd this year)

Gustave Kedzior

Kirkby in Ashfield

Donna is excellent and would only book through her

Helen Leeming

Mansfield

Donna is absolutely amazing. She is professional, knowledgeable, friendly, nothing is too much trouble, and makes booking flights stress free. I would strongly recommend Donna to all my family and friends. I’m so grateful to my girlfriend who recommended Donna.

Sarah Briers

Nottinghamshire

Top Lady at her job

Joan Morley

Kirkby in Ashfield

Donna is a delight to deal with. Always helpful and recommends some excellent options based on her extensive knowledge. She was friendly, quick to come back to us and her years of experience helped us chose the perfect break! Thanks Donna!

Daniel Scott

UK

She was amazing helped with every enquiry and every question I asked I would definitely recommend Donna xxx

Kaleigh Lee

Nottinghamshire

Amazing service from Donna and all stress free booking. Also Donna is sorting my husbands mobility needs etc... Thanks so much Donna 😊

Lynsey Fox

Kirkby in Ashfield

Excellent friendly professional service. Thank you again.

David Frankish

Lincolnshire

Polite, bubbly, nothing to much trouble, answered my many question, texts and calls. Sorted everything, absolutely 20/10, only Donna’s not done is pack for me 😂😂😂 Wonderful person

Gina Patchett

Nottinghamshire

Donna does an excellent job, on sorting out my holidays and it takes all the hassle out of doing it yourself. You know she is always at the end of the phone or you can email.

Gillian Bullock

Nottinghamshire

Very professional, very accommodating pleasure working with her

Michaela Graham

Nottingham

Donna is just great, she never fails to surprise us. Wouldn't book with anyone else.

Adrian Baxter

Kirkby in Ashfield

Donna is always lovely extremely knowledgeable and answers any questions or worries, she takes care of everything so you can just pack and enjoy your holiday , always highly recommend 10/10👌

Jody Wyld

Kirkby in Ashfield

She’s polite very friendly and helpful and nothings to difficult she’ll always try and sort any problems out.

Brian Nicholson

UK

Nothing has been too much trouble for Donna. From the start she put together some lovely ideas for our family and has put things in place to make the travelling as calm as it can be. We're all looking forward to our future holiday and will definitely be booking again with Donna in the future

Lesley Allsopp

Nottinghamshire

Excellent, professional, friendly service. Looking forward to getting our heads together & getting her expert advice to plan the rest of our trip. Would definitely recommend

Laura Wilson

Kirkby in Ashfield

After our experience and disappointment with Thomas Cook Donna was brilliant. We booked a holiday through her and she couldn't have made us any more comfortable. Very helpful lady

Paul Appleby

Mansfield Woodhouse

Nothing too much trouble for Donna service fantastic will definitely be using in the future

Andrea Layton

Mansfield

I cannot put into words the level of care and support Donna gave me to find a flight at short notice and in my budget. She has a personality that puts you at ease in what was a very stressful time and the most infectious giggle.

Julie St Dennis

Beeston, Nottingham

Donna was amazing

Alison Kidd

Chesterfield

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Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Finding your match...

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