Based in Broadway

Ella Jordan

It's Nice To Meet You

Hello!

My name is Ella and I live in the small village of Bretforton, just outside Evesham, Worcestershire with my children.

I have over 23 years’ experience in the travel industry dealing with many different types of holidays. I love the day to day variety from arranging weekends away in the UK, Cruise breaks, family holidays and even tailor making round the world tours! I have also been very fortunate to travel to many beautiful destinations such as Sri Lanka, the Maldives, Canada and a number of the Greek Islands, to name a few. I have a huge passion for travel and I love discovering new destinations.

I enjoy the challenge of finding the right holiday to suit your needs (and budget!) whilst providing you with excellent customer service from beginning to end. I also love to be able to provide you with personal knowledge and recommendations that you just won't get from guide books or the internet!

Becoming a Travel Counsellor has enabled me to focus on what is important, and that is your personal holiday experience. I would be very grateful if you could give me the opportunity to help create your happy holiday memories!

As an independent agent I am able to deal with many different suppliers, and will use them to provide you with the very best travel options, saving you time and money. In addition you can be assured of peace of mind as every single penny you spend with me is 100% financially protected by either ATOL or the Travel Counsellor financial trust. It’s the best financial protection in the industry.

Working from home enables me to be available at a time to suit you. I look forward to speaking to you and welcoming you as a new customer.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Chloe Bailey

Ella has been exceptional helping us book our Disney 2025 holiday!! Thanks for all your help!

Sent by Peter Jackson

Ella is such a pleasure to deal with. This is my second time dealing with her and once again she didn’t disappoint with her great service.

Sent by Joanne Johnson

I found Ella to be friendly, super helpful and very efficient!

Sent by Sarah Rodger

Ella is fantastic. She always manages to find you a holiday that meets all your requirements and is always there to help.

Sent by Katherine Wilkins

Ella is super helpful and goes above and beyond to find you the perfect holiday and she makes sure you have everything you need before you go, she takes the stress of holiday organising away. I wouldn't book with anyone else :)

Sent by Kevin Roberts

We dealt with Ella for the first time last year to book our family summer holiday. She arranged everything and exceeded all our needs. So much so we used her again to book our November trip to New York. She listens, and always offers choices that match our individual holiday desires. She checks in with us before, during and after every holiday, which is a lovely personal touch. We have highly recommended her to friends and family because we trust her completely. We will never book a holiday without her services again. Ella, we can’t do without you !!

Sent by John Betts

Ella always does all she can to sort out the right holiday for our family and has done for last 10yrs.

Sent by Lesley De Carteret

Ella has the patience of a saint and absolutely nothing is too much trouble for her .. Friendly and professional and a credit to travel Counsellors Thank you Ella

Sent by Sam Coton

Great service all round. Thanks Ella, your service was impeccable.

Sent by Donna Lawson

Ella was fantastic, I asked for different options she gave me lots if variety also researched reviews and kept price in mind too. She was quick yo reply to emails as well. I would certainly recommend Ella to all my friends and family.

Sent by Harry Johnson

Absolutely brilliant as always!

Sent by Caroline Jones

I have recommended Ella already as have faith Ella will do a fantastic job as always.

Sent by Sarah Rodger

Ella was amazing as always. This time, due to hurricane Lidia, our flight was cancelled and I am so glad we had Ella there to help with updates and support. Ella got a room upgrade for us and got us full all inclusive access to the hotel next door! I highly recommend booking with Ella as she goes above and beyond to make your holiday the best.

Sent by Heather Skinner

Ella is extremely Professional, she is extremely knowledgeable, full of great advice, especially as we are planning a Birthday cruise for my Husbands 60th, (First Time Cruisers) I can contact her at any time and I know she will respond to my query within the hour. Ella has a very calming and caring manner which shows through to her customer.

Sent by Sammy Scully

Ella is just fabulous! Very quick responses, incredibly organised and really understands clients to offer the best possible travel experiences - 5* and can’t wait to get back in touch with her again for my next trip!

Sent by Sue Wood

Ella really helps me achieve the best holiday experience for my budget.

Sent by Alison Starr

Ella has been exceptionally helpful, providing great ideas and helping us shape our holiday to suit our desires and needs. We will certainly use her again and will be recommending her to others.

Sent by Debra Dunley

Ella is very professional. She gets our holidays spot on, always goes well above to make sure all is perfect. She always provides an excellent service.

Sent by Linda Douglas

Ella has been my Travel adviser for 0ver 20 years now and when she moved to Travel Counsellors I moved with her. Every booking is easy with Ella. She fulfils the brief every time and goes above and beyond to make my holidays perfect, tailored and hitch-free. I have recommended her to may people, even folks from the states on my recent Danube cruise. I will never trust anyone else to book m y holidays as much as I trust Ella.

Sent by Tracey Johnson

Excellent service as always.

Sent by Bridget Fox

When Ella organises my travel, I have complete confidence that all will be well and that I can relax, not worry and enjoy myself.

Sent by Derek McDonald

The way I was treated was so amazing, nothing was to much trouble & handled in a very professional way.

Sent by Pam Elliott

All went very smoothly

Sent by Lisa Hamilton

Very knowledgeable, helpful and friendly. Didn't feel under any pressure.

Sent by Kath Wilkins

Great service as always, thanks Ella :)

Sent by Jim Groves

Ella was very patient with our exacting requirements! We are all looking forward to our holiday and feel confident that Ella has helped us make a good choice:)

Sent by Jayne Akehurst

Friendly, helpful and knowledgeable!

Sent by Caroline Jones

Ella is absolutely amazing and copes with my requests splendidly. I have every confidence in her.

Sent by Simon Peters

Ella has been very nice to talk to throughout our conversations, even though I changed flight times/dates around during the process. Looked for, and found, easier connecting flights to suit my travel preferences. It has been a very pleasant experience.

Sent by John Betts

Excellent service always, nothing ever too much trouble.

Sent by Ann Hadland

Polite and friendly, matched our requests and put all our ducks in a row for us. Most efficient.

Sent by Peter Jackson

I was so impressed by how friendly Ella was and how quick she found my flights. Ella offered several options which I thought was really good as it gave a choice.

Sent by Sue Wood

Ella is excellent at listening and understanding what you need for a wonderful holiday. She always comes back with a fabulous proposal at great prices.

Sent by Bruce Shelley

I wanted to thank you for my flights to Nepal, I had just the best time. I met with wonderful people and glimpsed an amazing country. The seats you chose made such a big difference especially on the way home. I will contact you for sure if I plan a similar adventure in the future Many thanks

Sent by Ella Robinson

Ella has been amazing. Answering all questions and sorted out our holiday for us within just a matter of days! 100% recommend

Sent by Myrddin Cowley

Ella is efficient, cheerful, a pleasure to arrange a holiday with.

Sent by Debra Sunley

Ella is really knowledgeable and helpful, she always goes above and beyond to get us the holiday we are looking for. I would highly recommend booking with Ella.

Sent by Bridget Fox

Ella is so helpful and organizes our holidays wonderfully. There are no worries and she is there if we need help or have a query.

Sent by Richard Jorden

Great Service, very efficient and nothing is too much trouble - thank you Ella :-)

Sent by Lucinda Dickenson

Fantastic service, really helpful and knowledgeable. So much easier than doing it myself and no more expensive.

Sent by Judi Long

Not for the first time, Ella found me the exact holiday tailored to my requirements and within my budget. She is a remarkable travel counsellor who I will use time and time again. Regard, Judi Long

Sent by Harvey Booth

Having help from Ella to find and book flights to the USA was wonderful and I’d happily recommend her services to all. Thank you Ella!

Sent by Rob Gibbons

I have already passed Ella's phone number onto two friends for future bookings and I am going to use Ella again for any other holidays, great job, well done!!

Sent by Harry Squibb

In dealing with my travel arrangements Ella was exceptional, professional, helpful and polite. We will always use Travel Counsellors in the future. Thank you for all you help.

Sent by Tanya Willis

I’m so glad we’ve booked through you I don’t think I could have coped with the stress otherwise. I know a lot of my friends aren’t going away this year because of this uncertainty. I’ll definitely be sure to pass your details on to them you’ve been a life saver.

Sent by Tracey Gibbs

Ella always goes above and beyond to provide excellent personal service. Regardless of the money being spent. My budget is always low but Ella makes me feel like I’m as important as someone spending thousands!

Sent by Pauline Bourne

Very very helpful and very contactable. Always puts one at ease and makes travelling 100% better!

Sent by Naomi Pill

Ella is fantastic - the most helpful, knowledgeable and friendly service possible. A*

Sent by Linda Douglas

Ella was brilliant when it came to booking a Fuerteventura holiday. Wth just a short list of requirements she found us the perfect ville in a small resort on the island. We were only 6k from the airport so transfers were simple and quick. Nothing was too much trouble for her, even down to helping us complete all of the paperwork that was required re Covid before we left. I have already recommended her to many of my friends.

Sent by Simon Hudson

Ella is a very helpful person who is lovely to deal with.

Sent by John Margetts

Easy to work with and came back with considered options

Sent by Judi Long

This time we gave Ella a huge challenge, not only in terms of short notice and timing of our holiday but the spec also. As ever Ella excelled herself and has arranged a fabulous break between Xmas and early January. We will always use Ella for our holiday arrangements because we can be absolutely assured that she will not let us down and will be on hand during our holiday to assist if required.

Sent by Sheila Bourne

You are exceptional. So pleased I was recommended to you. Looking forward to many more trips.

Sent by Bridget Fox

I have found Ella to not only organise my holiday wonderfully but to listen to and carry out my detailed requests. Such a pleasant person to work with.

Sent by Lucy Howard

It’s never been so easy to book a holiday! Thank you Ella for doing all the hard work for us (sourcing three different options of varying price and we just needed to pick one) - we can’t wait to get some winter sun!

Sent by Tracey Johnson

Great service from Ella as usual.

Sent by Julia Trinder

Very accommodating, got back to me very quickly, advised me to what I needed to know and would definitely recommend.

Sent by Debra Sunley

Ella has been very helpful booking the holiday and all the information for covid etc tests jabs and answers any questions we have got .Would definitely recommend her to my friends to book holidays.

Sent by Carole Edmunds

Very relaxed experience. Took all the stress out of planning a holiday. Very prompt communication.

Sent by Kevan Lambert

We always book through Ella because she is so helpful and efficient, as well as being a lovely person. In short Ella is excellent!

Sent by John Massey

We have known Ella since her Thomas Cook days and she was the reason we kept going back to them. It was natural that we follow her to Travel Counsellors. She has sorted one or two holidays for us and has given excellent service - nothing is too much trouble and to put it simply, I trust her completely.

Sent by Linda Douglas

Ella is efficient, knowledgeable and friendly. She always gets me the right holiday for me at the right price. Her knowledge of seemingly every country and resort in the world is incredible. I wouldn't book with anyone else.

Sent by Laura Sanger

Ella went above and beyond to get the right package for us. She was super helpful, extremely knowledgeable and a pleasure to deal with. Will definitely be using her again.

Sent by Sheila Bourne

Loved how you organised Rome so have faith that all will be well with Barcelona. Thanks

Sent by Sarah Rodger

Ella has achieved the impossible! A last minute holiday to our chosen destination, with great flight times and our exact preferred location! How fabulous! Thank you Ella, you nailed it!

Sent by Bridget Fox

Ella looked after us marvellously in every way., answering all our trivial enquiries and giving us confidence. We are treated very much as individuals with particular likes and dislikes.

Sent by Lucinda Dickenson

Brilliant service ! we don't go away often, but we will defiantly use Ella from now on. many thanks

Sent by Tracey Johnson

The best advisor we have ever used. Nothing is too much trouble and she is always available to offer advice and sort any problems. We wouldn’t use anyone else.

Sent by Tara Padbury

Nothing has been too much trouble for Ella. She has always found us the most competitive package with our specific requirements.

Sent by Judi Long

Ella provides a fantastic service. She is professional in her approach and has the ability to find the perfect holiday/flights/accommodation for her clients. I will always recommend her to friends and family and even encourage them because I know that they will not be let down by her. Ella is someone who cares about her clients and uses her extensive knowledge and experience to ensure that they get the best possible.

Sent by Sue Wood

Ella is very experienced at what she does and provided a great service tailoring a holiday to exact requirements.

Sent by Kevan Lambert

Ella is absolutely wonderful and always goes the extra mile to ensure everything is properly in place allowing a good holiday.

Sent by Derek (Mac) McDonald

I think That Ella Jordon is very professional at her job nothing is to much trouble & the customer all ways comes first , I would all ways recommend Ella Jordon to family friends & colleagues

Sent by Sarah Stinchcombe

So helpful and friendly and makes booking a holiday so easy and enjoyable

Sent by Jo Hughes

Super personalised service - Ella investigates lots of options before helping us to decide what we actually wanted!

Sent by Tracey Johnson

Ella is always helpful and friendly and she finds us just what we are looking for.

Sent by Caroline Jones

Ella always does exactly what I ask and within budget. Also any questions or alterations are dealt with promptly and with professionalism. Great service and makes any holiday stress free. Would have no hesitation in recommending Ella

Sent by Claire Gough

Ella is amazing and allows you to ask any questions no matter how ridiculous. I wouldn’t book a holiday without doing it with Ella

Sent by Tracey Worth

Always excellent!

Sent by Nick Gough

It seems ages ago now but absolutely our holiday was amazing. Haven’t laughed and had so much fun in a long, long time. So glad we stopped off in Singapore, what an amazing place. boys have done bungee jumping, sky diving and seen some of the most amazing sights in the world. Thank you so so much for taking out the stress of it all and I will be contacting you in a couple of years when we do South Island. Once again thank you.

Sent by Heather Hughes

Hi Ella, Thank you so much for resourcing and booking the fabulous trips we've managed to do so far whilst here in NYC and at short notice! too!! We still have 3 fab days to go. I will definitely be recommending your service, very professional but also with the 'friendly personal' touch. Don't think our trip would have been as successful as it has been with out you. Thanks so much again Heather

Sent by Sarah Rodger

I would like to thank you for organising my fabulous holiday to the Barcelo Teguise Beach Hotel in Lanzarote. You totally took all the hassle and fret away. I didn't have to think about a thing. You went above and beyond to help me find my perfect trip away. All my documents and even written luggage labels were handed to me in good time and you even managed to get me a sea view. I shall definitely be handing my holiday arrangements over to you next time. Once again thank you. Sarah

Sent by Vanessa Courtney

Ella is a fantastic Travel Counsellor and really makes a huge effort to understand you and your needs before offering her own opinion. This works so well because you end up looking at destinations you would never have even thought of before. Ella offers a tailor made service and finds beautiful locations and hotels that suit each individual. This year Ella took into consideration that I like beaches and wildlife, whereas my partner prefers cities and exploring. How did she get around this? We had five days in a city, five by the beach and then three days to break these locations up with an area that was new and different for both of us. What happened? We loved our three days the most. Ella really tries to push you out of your comfort zone but in a way that allows you to get the most out of a place, rather than to force you to do something you don't want to do. Ella is wonderful and we cannot recommend her or her services enough. We won't book with anyone else for our holidays. Thank you, Ella.

Sent by Sara Bruce

Thank you very much for your absolutely superb organisation of our trip to Dubai, everything went so smoothly and all your little touches, eg the cards, passport information and writing out the baggage labels personalised the whole trip. Thank you so much we can not wait to book with you again.

Sent by Julia Trinder

Thank you for your quick response to my enquiry. You found the best value price for me and I take great pleasure in giving you my business now and in the future. It will be my pleasure to recommend you to all my family and friends.

Sent by Heather addy

Nothing is too much trouble for Ella to research. She has a broad depth of experience and has always succeeded in finding a competitive holiday package for me. I can thoroughly recommend her!

Sent by Jennifer Whitby

Well what can I say? Ella was a star and so very helpful. She planned every step to make it easy for us to book our holiday and I would like to say a big thank you. Ella - you’re the best and I will be back soon for my next trip!

Sent by Julia Trinder

Thank you for your quick response to my enquiry. You found the best value price for me and I take great pleasure in giving you my business now and in the future. It will be my pleasure to recommend you to all my family and friends.