Ellen Hines
My expertise
I'm based in
Bedfordshire
Bespoke Long‑Haul Travel, Expertly Designed With Every Detail in Mind
I have worked in travel for nine years and still get just as excited about my clients’ holidays as I do about my own. From romantic city breaks and family adventures to milestone celebrations and once‑in‑a‑lifetime escapes, I love getting to know what really matters to you and shaping a trip that feels just right.
Over the years I have developed a real passion for long‑haul and tailor‑made holidays, with plenty of first‑hand experience across the Indian Ocean. I have visited the region six times so far, including three trips to the Maldives, two to Mauritius and most recently the Seychelles, which means I can offer honest, practical insight into which islands, resorts and experiences might suit you. For the past two years I have also worked for an Africa, South America and India specialist, further deepening my knowledge of safaris, cultural journeys and more adventurous itineraries. That said, I enjoy designing all kinds of journeys, and I am just as happy helping with a European short break as I am with a big, bucket‑list escape.
I first caught the travel bug working on cruise ships in the Caribbean as a jewellery store manager, and ever since I have loved turning that enthusiasm into carefully crafted, bespoke itineraries. I take the time to understand what you have enjoyed on previous trips, what matters most this time and what will make your holiday feel extra special. Some of my favourite moments are when a client arrives with a set idea and, together, we uncover an option they would never have considered that turns out to be the perfect fit.
My clients often tell me they value the fact that I treat every booking with the same care and attention to detail, whether it is a quick getaway or a complex multi‑centre trip. I use my knowledge to add value at every stage, suggesting ideas and thoughtful little touches you may not have discovered on your own, so your holiday feels unique and considered rather than “off the shelf”.
When you book with me, you also have the reassurance that comes with Travel Counsellors’ financial protection, support from our 24/7 Duty Office and the handy MyTC app to keep everything organised while you are away. Your wellbeing and enjoyment are always my priority, and I am here to support you before, during and after your trip.
If you are starting to think about your next holiday, whether it is a short escape or a big adventure, I would love to help you bring it to life.
Additional offers
More destinations to enjoy
Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch
