Emma Vipond

Emma is always helpful and knows the type of accommodation and holidays we like so it’s usually very easy to organise.

I have always used travel Counsellors especially Emma who has always gone that extra mile to ensure I get what I asked for.

Emma was really helpful and patient with our indecisiveness! She talked through our preferences and came up with some great holiday options for us. Would definitely recommend her.

Emma has been absolutely amazing! Couldn’t have asked for more!

Emma has been fantastic in arranging the perfect Fred. Olsen cruise to Norway for our party. She always replied to our questions quickly and made the whole booking process easy and stress-free. I would highly recommend Emma to anyone looking to book their travel.

Emma is extremely motivated & very very organised. She gives so much confidence & reassurance when you book a holiday with her, but best of all she absolutely loves travelling & organising customers holidays.

It has been a stress-free exercise planning and booking my special trip

As always, Emma worked really hard to get us exactly what we had explained we were after. She sourced a hotel in an ideal location in the fifth Arrondisement , easily reachable by RER from Paris Gare de Nord. It was also an easy journey to the Palace of Versailles, where Emma had booked us a skip the line guided tour. We were within walking distance of the centre of Paris as well as several Metro stations. We plan to visit Paris again, and would stay in the same hotel. I highly recommend Emma’s service, she is very knowledgeable and attentive to detail. Basically we gave her a wish list and budget, and she came up with three suggestions, pointing out the pros and cons of each. Any queries we had were quickly dealt with. It’s very comforting to know that Emma and Travel Counsellors are only a phone call away should we have needed any help during the trip. I’ve recommended Emma to others, who have also been delighted with her services.

Emma managed our holiday very well. Only one real issue with a hotel payment to sort and it was dealt with quickly. Made life easier that doing it all yourself.

Friendly, focused help with patience.

Really great service, Emma works super hard to personalise the trips and her response time is so quick. We feel extremely well cared for and confident that if we were to encounter any issues then Emma would readily help. We’re returning customers and our son has also booked trips through Emma. Whatever kind of holiday you want, she is sure to know about it. Can’t recommend highly enough.

If you're looking for a fully organised holiday, please contact Emma. We have just returned from a fortnights holiday in Guadeloupe for my wife's birthday. We had a great break but it's the attention to details prior to booking and throughout the holiday which made our lives that little bit simpler and stress free. We've already booked our next trip with Emma and so far it's been an enjoyable experience. Roll on April 2026.

Emma is very polite, courteous and professional. Very quick to respond and resolve any queries and issues. Emma is very good in what she does.

Emma provides such a great service - always responsive & helpful to queries.

Very helpful, suggesting options and alternatives. Feeling hopeful that the whole adventure will work well due to Emma's forward planning

Emma has been so helpful and accommodating to my needs and changes ! Thank you Emma!

Very efficient service and options provided were exactly to spec.

Emma got back quickly, listened to what I was looking for and what I didn't think would work for me and added a personal touch to the service :)

Excellent service. Will use Emma again.

Emma is really helpful, responsive & always accommodating of our needs. She provides a great service - delighted to recommend her!

Brilliant service as ever from Emma

I find Emma a very easy person to deal with. Emma is polite, courteous and helpful. All queries and concerns were addressed and resolved efficiently and quickly. The myTC app is informative and easy to use.

Emma is extremely professional, clearly knows her business. We would happily recommend her to friends and family.

Emma sorts out complicated travel arrangements, thus reducing stress. Can't ask for more!

Outstanding , very professional and friendly. We will and have already recommended Emma to both family and friends.

Emma has been so helpful and thorough and I have already recommended her to a number of people.

Emma is always responsive and helpful and she has a full understanding of what my requirements are which makes it much easier to view and decide on our holiday destinations.

Great service, nothing too much trouble.

Emma was fantastic from start to finish. She sorted out our bespoke holiday and itinerary and took all the stress and planning away from what would have been a nightmare for me with my work commitments! Emma was very responsive in communications and all of her suggestions were thoroughly thought out and highly professional and practical. Would highly recommend

Extremely pleased with the help Emma provided finding us a holiday. Thank you.