Sent by Peter Felton
London 22/01/2025
First time with Travel Counsellors, and a great service. Gail was very kind with her time, promptly answering our queries over a weekend to help us book a last=minute ski holiday to Switzerland.
Based In Norwich
Gail Lister
Available for new enquiries
It's Nice To Meet You
Congratulations! You’ve found me! Please let me show you firsthand how passionate I am about your holidays.
Yes I love to travel. Yes I have been around the world and back. Yes I have decades of experience and knowledge and I promise you I will use all of these along with my time and expert research to deliver your perfectly bespoke holidays totally tailored to suit your needs and desires. That is why I am a Travel Counsellor!
I love a challenge, before children I never had a straight forward package holiday, I was always wanting to visit somewhere different, off the beaten track, travelling by various modes of transport! Loved a city break soaking up the cosmopolitan vibes and now with my two children I feel our holidays are more energetic than ever before! Absolutely loving the waterparks, theme parks, all-inclusive, kids clubs, mini discos and the sense of adventure as we explore the resort and destinations.
Just to name drop a few destinations I have encountered to various extremes Australia and New Zealand, Far East Asia including Thailand, Malaysia, Singapore and Laos, Indian Ocean including Seychelles, Sri Lanka and Maldives, Middle East, The Americas including Brazil, Mexico, various Caribbean Islands, USA including Hawaii and Alaska and Canada. Europe is on our doorstep and great for a quick weekend away or a mid week escape as well as the traditional package holidays.
Back to you – please get in contact with me by either filling in the form below and I will contact you or just pick up the phone and give me a call. I would love to hear from you and help you make your holiday dreams a reality, whatever it is on your bucket list we can tick them off together. You will never be alone throughout your holiday you can contact us 24hrs a day every day of the year. I am here for you!
My customer stories
Sent by Chris Rollie
Norfolk 07/11/2024
We had an absolutely brilliant holiday, thanks. Gail Lister obviously took on board all of our requirements and booked us into superb apartments within easy reach of facilities we required, we are so grateful!
Sent by Danielle Draper-Hall
Taverham 20/08/2024
Gail exceeds my expectations every time, takes the stress out of holiday hunting and always comes up with amazing experiences. Thanks Gail
Sent by Tara Dickinson
Norwich 30/07/2024
Gail was very quick to respond to my initial enquiry, and all the way through , from start to booking. Gail took on board ALL of my many “would likes “ Thank you. I have booked with Gail in the past and would not hesitate to do so again. I would most definitely ( and already have) recommended her to family and friends.
Sent by Sally Jackson
Norwich 28/06/2024
We just know that whatever we need or want in a holiday Gail will find it for us.
Sent by Donna Ivany
Aylsham 07/05/2024
Gail is always on hand for advice & recommendations and has never failed to arrange great holidays that are tailor made for us.
Sent by Pat Young
NORWICH 22/02/2024
Gail spent a long time offering us different options as we kept changing our mind on destinations. Her perseverance to find us the best holiday was great. Thank you
Sent by M Klinefelter
Norfolk 12/02/2024
Great and easy process with some great advice. Will be looking to book again for future holidays. Made everything so much easier, thank you.
Sent by Kate Asker
East Yorkshire 25/01/2024
Gail is superb and I wouldn't hesitate to recommend her. Excellent attention to detail, fabulous guidance on plans and makes you consider things you wouldn't have thought of/May have forgotten. So reassuring to know she's all over our trip!
Sent by Jane Scrivens
Norwich 19/01/2024
We have used Gail on several occasions and she has always given us the personal service. We have never had a problem with any of our holidays booked with her. We will continue to use her for our trips
Sent by Hiren Varvadekar
Norwich 14/01/2024
Awesome service from Gail, she is a superstar. Gail always goes above and beyond to give us amazing holidays, I would highly recommend her to anyone, her knowledge and dedication to her job is priceless. Thank you Gail, you have been amazing.
Sent by Ashley Henderson
Norfolk 31/10/2023
3rd holiday booked with Gail, now planning a 4th, nothing is too much for her! She does a great job and couldn’t imagine even trying to organise a holiday myself. Why would I ?
Sent by Deborah Miles
Norwich 12/05/2023
Gail was excellent at helping me with my holiday. It was a quick and easy process and I will definitely book with her again and recommend to others .
Sent by Elaine Emms
Norwich 12/05/2023
Always gets back to me quickly and is very knowledgable and friendly.
Sent by Zoe Brackenbury
Hertfordshire 12/05/2023
Gail’s patience with us fussy clients ?? was amazing, she persevered and found us the perfect place, this is the 2nd time using her and yes we’ve recommended her to friends
Sent by Jane Gibson
STEVENAGE 20/12/2021
Gail did lots of research for me on different rooms and flights, she messaged back quickly with clear information, it was a stress free process and I wouldn't hesitate in booking through her again.
Sent by Tara Dickinson
Norwich 20/12/2021
From the start of our enquiries to booking our holiday, Gail was informative, great at communicating , patient and went above and beyond our expectations. We would recommend her to friends and family without hesitation. Looking forward to our holiday :) Thank-you .
Sent by Danielle Draper-Hall
Norwich 24/11/2021
Gail also organised my wedding and holiday abroad, it was the most amazing experience and stress free. Thank you
Sent by Gilly Knight
Norwich 21/08/2019
Gail is always ready to accommodate your travel wishes and will work with you to achieve your holiday experiences that you are aiming for.
Sent by Cathy Roughsedge
Birmingham 21/08/2019
Gail is very friendly, very knowledgeable about travel and goes to the extreme to help you . Very very pleased with the service!
Sent by Mat Church
Norwich 21/08/2019
Great service got exactly what I asked for!
Sent by Rosie Durrell
Norwich 29/04/2019
Excellent service from Gail Lister and I will be using her again and will be recommending her to others.
Sent by Sian Wetherhill
London 29/04/2019
Incredibly professional and helpful, took great care in learning what we wanted from our holiday and found the best deal for us. Highly recommend !!
Sent by Julie Rust
Buxton 29/04/2019
Excellent service, nothing was too much trouble. I would highly recommend Gail to arrange holidays to my family and friends.
Sent by Claire Spurling
Norwich 29/04/2019
I can not recommend Gail enough! She has been so helpful, and patient, with all our questions and dare I say, demands. We will definitely be using her services again in the future.
Sent by Kevin Brown
Norwich 16/11/2018
Gail was fantastic. She listened to what kind of holiday we wanted and delivered on all accounts. We can't thank her enough for her personal help & making our dream holiday happen! We are so looking forward to our 30th Wedding Anniversary treat
Sent by Andrew Thomas
Norwich 16/11/2018
Fantastic service and attention to detail. Nothing is too much trouble for Gail to ensure your trip is stress free and relaxing. Going the extra mile for her customers is why I score her 10/10.
Sent by Kirsty Bishop
Norwich 16/11/2018
Absolutely brilliant service from Gail, friendly, helpful and excellent at her job. Brilliant villa holiday booked and we are all looking forward to our holiday.
Sent by Alison Asker
Norwich 28/09/2018
Gail is with you every step of the way and will always go that extra mile (or miles) for you.
Sent by Tim Rush
Norwich 28/09/2018
Great service, great communication, great all round!
Sent by Jan Heath
Shrewsbury 28/09/2018
Holiday booking without the stress, wonderful! Always know you are there if there is any problems with the holiday or travel arrangements.
Sent by Madeline Thirtle
Buxton, Norwich 11/09/2017
I always know that Gail will come upon the right options for me, also she is very quick at finding great tailor made holidays and flights. We know we can always rely on Gail to come up trumps for us.
Sent by Louise Punter
North Walsham 11/09/2017
Refreshing! Professional, personal and friendly!
Sent by Michael Nee
London 11/09/2017
Gail, thank you for all your help in planning my trip to Rome. I'll be in touch when it's time to plan my next holiday!
Sent by Roz Hattey
Wales 11/09/2017
A very efficient, helpful and friendly service!
Sent by Mark Howsen
Attleborough 11/09/2017
Gail is helpful, efficient and very patient. We have come to trust Gail and she is always prompt in her responses and able to make beneficial recommendations. Nothing seems to be too much trouble and Gail makes us feel that she cares a great deal about our holidays. Thank you Gail.
Sent by Lorna Browne
Attleborough 08/07/2017
Fantastic service so helpful. Gail found us a wonderful holiday the first holiday abroad with our 19 month old toddler and Gail made it hassle and stress free - thank you so much.
Sent by Shonrae Gay
Norwich 08/07/2017
Gail has done an amazing job at sorting our honeymoon at very short notice. She has done everything to make it as easy and relaxing as possible. Thank you so much!
Sent by Vivien Easter
Norwich 24/06/2017
This is now the third time we have used Gail's services, as she organised our wedding in Malta to perfection. We are always full of confidence that when we book our holidays with her everything is taken care off and we don't have to worry about a thing.
Her helpfulness and attention to detail is second to none. Very professional service and takes on board your needs and wishes and finds the holiday to suit.
Thanks to Gail, New York was just amazing and the rail journey you organised was just beautiful to Niagara Falls.
What can I say about the room in The Sheraton on the Falls woke up every morning to the view of the falls just exactly what I asked you for. Lastly that helicopter ride over the Falls was unforgettable. Looking forward to my next holiday in September that you have organised.
Big thank you
, Viv and Dean.
Sent by Jan Hedges
Norwich 05/05/2017
Gail has done exactly as I asked on more than one occasion. She fits herself around the customer and goes out of her way to get best value for money - for example flying me from Cape Town to Seychelles via Durban instead of Johannesburg. Also she knows what sort of hotels I like and recommends accordingly.
Sent by Rachel Bedwell
Norwich 03/05/2017
I can't speak highly enough of Gail!! I have booked a few holidays now using her and she has always found the best price and helped out with her knowledge and time. Always a great service from Gail, have already recommended her to family and friends!
Sent by Joanne Jesney
Norwich 08/04/2017
Gail, was so helpful, I just gave her the dates and info and she did the rest, will so recommend her and this way of booking holidays etc to others as so easy and stress free, Gail did much more than what you would receive in a Travel Agents in Town. 10/10
Sent by Liz Heath
Norwich 29/03/2017
Fabulous personal service, thank you so much Gail, you made booking our holiday exciting, fun and totally painless.
Sent by Lynn Bruce
Chelmsford 24/03/2017
I would highly recommend Gail to any of my friends and colleagues.
Sent by Ashley Henderson
Buxton, Norwich 22/03/2017
Gail couldn't be more helpful, we can't wait to go on our honeymoon.
Sent by Viv Easter
Norwich 22/03/2017
Very professional and helpful, took her time to get what we wanted right for us and advised when nessasary
Sent by Neil Thirtle
Buxton, Norwich 22/03/2017
Friendliness, knowledge of our request, & very personal service, (second to none)
Sent by Michael Gibbs
London 24/01/2017
Great, personalised service. I really appreciated your willingness to work with me to get the right flights, at the right times, at the right price.
Sent by Rashael Girling
Norwich 24/01/2017
Gail is the best! I have recommended her to friends and family in the past, and will definitely continue to do so in the future!
Sent by Sally Jackson
Norwich 14/01/2017
Gail is always so helpful, nothing is too much trouble. Gail had booked many holidays for us so therefore knows exactly what we would like and what we wouldn't.
Sent by Shonrae Atwell
Norwich 14/01/2017
I would 100% recommend Gail any time we would have a question she would get back to us within 24 hours. Super helpful with everything.
Sent by Janice Heath
Shrewsbury 21/10/2016
Stress free service from a lovely friendly person I will use Gail again in the future.
Sent by Tanera Birchall
Norfolk 21/10/2016
Gail was happy to help me with all me different destinations as I was unsure where I wanted to go.
Sent by Viv Rix
Norwich 21/10/2016
I couldn't have had a better service, ten out of ten!
Sent by David Borrill
Norwich 21/10/2016
Super service this girl will do anything to help find you your perfect holiday or trip. Anytime night or day she's always there to help. Thank you Gail.
Sent by Rebecca Clow
Norwich 27/07/2016
Gail was as amazing as ever and we will and have recommended her to everyone we know! Nothing is too much trouble and she goes above and beyond to get the perfect holiday with all requiremnts met! Thankyou Gail x
Sent by Payam Rezania
Wymondham 21/07/2016
A fantastic professional service. Excellent listening and communication skills to discover what I am looking for to provide me several options on holidays. The one I selected was also provided at a very ....very competitive rate comparing to rest of the market. Will and have recommended and will be using for every holiday going forward.
Sent by Charlie Kay
Norwich 21/07/2016
Gail was so helpful with finding us our perfect holiday. So quick to respond and thoroughly researched everything for us. Happily use Gail again and again x
Sent by Mark Levers
Norwich 21/07/2016
Gail gave me the best service I have ever received from a travel consultant. I have recommended her to many of my friends and family as she was fabulous, I couldn't speak more highly of her. Thank you for your help and support in making our holiday perfect for our requirements.
Sent by Paige Burnham
Stalham 21/07/2016
So easy to book through Gail! Told her what I wanted and she came back to me within hours of many options! Took all the stress of booking away!
Sent by Kelly Spurgeon
Norwich 21/07/2016
No hesitation in recommending Gail to other people. I already have!
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Dubai, A World Beyond Imagination
21 July 2019
Are you ready to hit Dubai, a true city of the 21st century where history and culture meets action and adventure, meets luxury and shopping? Whether you're on a quick couple of days itinerary or have time to spare, don't ever think you've done Dubai, simply because Dubai is always outdoing itself. Trust me, I've been three times now and each time the city had expanded graciously but unrecognisably
The Christmas Adventure of a Lifetime
04 February 2019
“Do you have your toothbrushes?” “MUUUM, where’s my pink scarf?” All packed, anticipation on our faces and passports in hand - me, my mum Nanny Cuckoo, son Xavier and daughter Lily, all excited and ready for our trip. Buzzing with energy helped from a few in-flight snack purchases and the fact we were going to Lapland! We flew from Stansted at 7am for a short 3hour 15min journey to our Christmas d
Thailand: Why you should visit the Land of Smiles this year!
30 August 2018
If you're looking to holiday somewhere exotic and affordable, with everything from pristine white beaches to bustling cities, hiking jungle trails, diving areas and adventure sports to feed your inner adventurer then Thailand is the place for you! Don't be put off if you're looking to book accessible travel, as I can directly contact and communicate with the people and companies that special
Sri Lanka and the Maldives
22 March 2017
Sri Lanka and the Maldives are two very different yet equally beautiful countries I have been lucky enough to visit. I backpacked Sri Lanka first then re-visited on a Familiarisation trip, so I have seen the island from 1/2 star to 5 star luxury. The main highlight for me on both trips was the incredibly extensive sightseeing opportunities the island offers; from buddhas and temples at Polonna
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: