Ras al Khaimah
Hello! My name is Gayle and I am your personal Travel Counsellor in Woodbridge, Suffolk.
I have been in the travel industry for 22 years, mainly working for a high street agency as a sales consultant and branch manager. I have also worked as a Customer Services Representative overseas and taught Travel & Tourism at Lowestoft College. All of these experiences have encouraged my passion for travel and have allowed me to build an extensive knowledge of many destinations throughout the world.
I decided to join Travel Counsellors after learning that we share the same values - giving you the best possible service from beginning to end and giving independent travel advice.
I have travelled to many destinations including Australia, Fiji, Thailand, USA, the Caribbean, Turkey, Italy, Greece, the Canaries and the Balearics to name a few! I have also cruised and been skiing.
I have had the pleasure of arranging many weddings and honeymoons abroad and consider this to be my area of expertise. I will take note of every last detail to ensure your special day is one to remember.
As I have two young daughters with lots of passport stamps already, I pride myself in understanding the importance of getting a family holiday just right. I am happy to make recommendations that take into account both the children’s and adult’s requirements.
As a Travel Counsellor I have access to 100’s of different suppliers which allows me to obtain the most competitive prices and choices without compromising on service. I am able to utilise award-winning technology to tailor make your travel specifically to your personal needs.
It’s not only foreign travel that I deal with, I am also able to book UK holidays and short breaks.
Also, Travel Counsellors can offer you the best financial protection in the industry so rest assured every last penny you spend is 100% protected.
As I work from home, I am available at a time that suits you, including evenings and weekends giving you the flexibility to contact me at your convenience and allowing me to completely understand your needs and what’s important to you.
Let me save you the time, stress and risk of searching through lots of websites, I will do the work for you as your holiday plans matter to me. Thank you for taking the time to visit my webpage. I look forward to hearing from you soon and turning your dreams into reality.
Sent in by Julie Spurgeon
Norwich, 22 September 2018
Gayle was recommended to us by friends. We wanted to book a holiday to the Caribbean next Easter to celebrate a birthday. We are a family of four our two boys are aged 14 and 11. Having phoned and spoke to Gayle and given her our brief she got to work looking at potential holidays and emailing me over destinations and hotels to look at. She worked really hard to come up with our ideal holiday, over a period of a few days we spoke and emailed regularly looking at lots of options. She was always available, day and evening to discuss options in more detail. We have now booked our holiday and are very much looking forward to our trip. I can highly recommend Gayle she was excellent and I will definitely be contacting Gayle next time to find my perfect holiday.
Sent in by Kate Smith
Woodbridge, 25 August 2018
I don't know what I'd do without Gayle! Planning all elements of a large school trip - the travel, accommodation, food, payments - can be stressful and complicated, but Gayle has made it so simple and enjoyable! So approachable and available, able to answer any query or concern and deal with any issues big or small with ease and a smile! Gayle has worked so hard to create the trip we were looking for and we will certainly continue to work with her in future - wouldn't go to anyone else! Thanks so much Gayle!
Sent in by Richard Bailey
Norwich , 20 August 2018
This is the first time we have used Gayle from Travel Counsellors and I found the service to be excellent. The price was very competitive and the personal touch from Gayle made the whole experience very easy and stress free. I would strongly recommend Gayle to anyone who is looking to book a holiday, the service is 1st class.
Sent in by Amy Barnsley
Great Yarmouth, 16 April 2018
Gayle has been so helpful from start to finish since last year when I first got in touch with her before deciding on my destination wedding venue. She helped me with my viewings of venues abroad by emailing each one to confirm that we were viewing. Ever since booking the venue I have been in touch with Gayle who always answers all of my queries and questions promptly. Definitely would recommend Gayle and book other holidays through her as you do get a personal service and treatment.
Sent in by Jane Gouldby
Lowestoft , 03 March 2018
After trying ourselves to find a holiday on the internet and not really coming up with much that suited us, we decided to give Gayle a go. She was reccomended by a family member so we were confident she would provide a great service. We are over the moon with the holiday we've chosen from the personalised broucher she emailed to us! Comunication has been excellent and we feel happy in the knowledge that we can contact Gayle easily should we have any queries.
Sent in by Heidi Tennant
Lowestoft, 11 February 2018
I seriously am Gayle’s worst customer! I am so fussy when it comes to booking a holiday. My husband is self employed so we don’t get much time away as a family, which means our holidays have to be perfect. Gayle is so patient and because she has got to know what we like now, she is able to handpick perfect holidays for us. I have recommended her to so many friends and family and wouldn’t book with anyone else. Thank you Gayle.
Sent in by Karl Holbrook
Woodbridge, 24 January 2018
Friendly professional advice with nothing too much trouble.
Sent in by Nicola Cook
Norwich, 22 December 2017
I was extremely happy with the service Gayle provided. She made sure she got the best deal for us keeping me updated at all times. The whole process went smooth and was hassle free. Thank you
Sent in by Tamsin Morgan
Woodbridge, 14 December 2017
I contacted Gayle to see if she could help arrange a fairly last minute holiday to Iceland over the busy 2018 February half term for a party of 6. Considering that was quite a tall order, I'm thrilled that she managed to find us all flights (at reasonable times and prices) and accommodation with breakfast, plus arranging car hire for us. Gayle was quick to pick up on the kind of location/accommodation that would suit us and found us a quieter country hotel just outside the city which looks fabulous. Gayle is friendly and enthusiastic and gets back to you quickly. As a fellow mum, she understands what is required to make a great experience for all family members (young and old!) and I'm really excited about this holiday now! Thank you Gayle, I thoroughly recommend you and wish you the very best with your business.
Sent in by Suzanne Dellow
Oulton Broad, 13 December 2017
Gayle is absolutely amazing, in the last week I've asked for two separate holiday requirements and everything I needed for both were in budget, brilliant flights and an amazing choices of hotels. I can't recommend Gayle enough and will be booking all future holidays with her.
Sent in by Heidi Tennant
Lowestoft, 15 September 2017
If I could give Gayle Chase 20/10 I would! She is absolutely superb at her job. She takes all the hassle and worry out of booking a holiday and I have recommended her to tons of people. So glad this lady came into my life.
Sent in by Angela Ainsworth
Merseyside, 15 September 2017
I would highly recommend Gayle Chase, she does a fantastic job of finding the ideal holiday destination for you and your family. Gayle is very friendly and totally understanding of your specific requirements, I was extremely impressed with the service provided and the speedy response to any queries I had.
Sent in by Paul Tabiner
Lowestoft, 12 September 2017
I have been dealing with Gayle in the preparations for a 32 person group trip to Krakow. Gayle has been most helpful, efficient, courteous and prompt in everything she has done. The trip is now arranged with all flights, accommodation and four day programme all sorted to my entire satisfaction. I can recommend anyone to contact Gayle to help with all your holiday and travel plans.
Sent in by David Vincent
Kesgrave, 28 August 2017
Gayle has been extremely attentive and efficient in dealing with our travel requirements and has responded to matters promptly. I would definitely recommend her to family and friends.
Sent in by Yvette Pullum
Lowestoft, 21 August 2017
Fast, efficient service. Lovely to be able to discuss your requirements and receive such a personal service at a time which suits you.
Sent in by Lynn Burgess
Lowestoft, 14 August 2017
Gayle had a near impossible task for us in that we needed to book a holiday at the very last minute (within 2/3 days) and just as the school holidays had begun! Nothing was too much trouble and she selected holidays to our requirements. Had a good holiday and especially liked the service she provided with personal pick ups from airport to hotel and hotel to airport on return. Many thanks.
Sent in by Tracey Riches
Lowestoft, 07 July 2017
We would like to say thank you to Gayle for arranging our holiday details again. Gayle is always very friendly and approachable, whilst remaining professional in dealing with all our holiday requirements. Nothing is too much trouble for her and she is always one step ahead. When you think about a request you would like to make, she has already thought of it and it has been done. Thank you Gayle. You are fabulous.
Sent in by Karla Bennett
Christchurch, 05 July 2017
Gayle was amazing at helping us book our honeymoon, cannot recommend her enough and we will certainly be using her again. She looked into the fine detail of everything to make it extra special and went the extra mile to help get everything we were after.
Sent in by Elizabeth Kerry
London, 05 July 2017
Gayle has been so wonderful and helpful in helping us to book our holiday. We have had a lot going on over the last year- including relocating and trying to sort out a new book, and Gayle has been patient- understanding and so helpful. I would recommend her in a heart beat! Liz Kerry
Sent in by Peggy Selby
Northwood, 05 July 2017
Gayle is wonderful. Every time I phone/email she gets back to me, even if it's at the weekend. She was recommended to me and I can see why.
Sent in by Aalapi Desai
Amersham , 12 April 2017
Gayle arranged for us the Marriott Marbella Resort - a package which included flights, transfers and accommodation. The entire experience was phenomenal. Gayle ensured we flew from our local airport. The flying times were sociable as we have two young children ages 3 and 5. The transfer was 35 minutes from airport. The resort was absolutely perfect for all our needs. Gayle had arranged a welcome pack and bottle of wine to greet us. We had a self catering apartment which was Marriott standard of high quality and spacious. The kids loved it. The kids' club was just fantastic. The kids went for a couple of hours everyday and made friends. They did short painting, papier-mâché, and face painting. They got to pPlay football and tennis. The staff were so friendly and professional. The gym, steam and sauna was fantastic. There was a supermarket on site. Also there was many swimming pools and slides. There was soft play for younger kids and babies. And there was an outdoor play area and slides for the kids not to mention water slides. It was by far a seamless holiday and went smoothly with no stress or fuss whatsoever. We all got to relax and do activities. Gayle had done an amazing job for us. Gayle took the stress out of the booking process that Internet often entails. Gayle at Travel Counsellors is my preferred choice. A true professional that works so efficienty and her services are so personalised and dedicated to meeting your every travel and holiday requirement. Highly recommended.
Sent in by Margi Rogers
Woodbridge, 08 April 2017
Gayle is extremely user-friendly and a real pleasure to deal with. Nothing is too much trouble and every question receives a helpful answer. We trust her completely to get us exactly what we want and for a terrific price.
Sent in by Margaret Lury
Woodbridge, 01 April 2017
Dear Gayle Thank you soooo much for the helpful and efficient manner in which you organised my air tickets recently. With your assistance I had no worries about dates/times and which carrier to choose for my journey you dealt with it all down to printing my tickets. I shall certainly be using your service in the future and have no hesitation in recommending you to all my friends. Thank you once again ++
Sent in by Jennie Cook
Knypersley , 01 April 2017
Gayle is extremely friendly and efficient. Would definitely use again and recommend to friends and family.
Sent in by Aalapi Desai
Amersham, 15 March 2017
We are a family of four. We have two young children aged 2 and 5. I needed to plan two holidays for Easter break and Summer holidays. Our requirements were very specific, sociable flying times, transfers to and from airport, easy access to shops (not car essential), restaurants and location to be kid friendly. I found the Internet to be confusing and stressful. Until I got Gayle on the case. She took away all my stress. She noted each and every requirement and did extensive research on resorts/accommodation. She even found a package with premium return flights for a cheaper price. For our summer trip, we are going to Goa, India. She liaised with Indian agents to gain more specific local knowledge about locations, distances to shops, kid friendliness factor. She also offered flexible payment options where possible. She went the extra mile. I found Gayle thoroughly pleasant, very friendly, highly efficient, extremely professional. She was very easy to get hold of. I would use her for all our trips. She removed the stress from it all and saved me from tearing my hair out. I am very pleased to have found Gayle and would highly recommend her. She is a genius.
Sent in by Scott Sandwell
Norwich, 15 March 2017
I called on the services of Gayle yesterday to organise a break in Reykjavik next month. Gayle was able to source flights and the hotel I requested within an hour, which included a great price and managed to negotiate for breakfasts to be included! This is the second time Gayle has helped me in taking away all the stress of booking trips, first occasion being a 2 week holiday in Florida which was perfect in every way. Once again Gayle has been superb and I will be recommending her to all my friends, family and work colleagues. 10/10 service.
Sent in by Joanna Ward
Norwich, 15 March 2017
We stumbled on Gayle and her services through a friend. Now there will be no turning back whenever we are booking a holiday or indeed just flights. Her service is friendly, she is patient, takes the trouble to really understand what you want, best prices around and goes beyond the call of duty. It is comforting to know you can email or call pretty much any time of the day or night and she either deals with it immediately or gets back to you promptly. Extremely professional - my only regret being that we wish we had discovered her years ago!
Sent in by Adam Greenfield
Lowestoft, 15 March 2017
Gayle is outstanding at what she does, I really feel you wouldn't get anything like the service I have experienced through a high street Travel Agent. She gives you great personal service, she has booked me 2 great holidays and 1 long weekend break this year at the best possible price but still ensuring the quality of the hotel and the destination in just under a week. Keep up the great work Gayle I will definitely not being using anyone else apart from you.
Sent in by Aalapi Desai
Amersham, 13 March 2017
We are a family of four. We have two young children aged 2 and 5. I needed to plan two holidays for Easter break and Summer holidays. Our requirements were very specific, sociable flying times, transfers to and from airport, easy access to shops (not car essential), restaurants and location to be kid friendly. I found the Internet to be confusing and stressful. Until I got Gayle on the case. She took away all my stress. She noted each and every requirement and did extensive research on resorts/accommodation. She even found a package with premium return flights for a cheaper price. For our summer trip, we are going to Goa, India. She liaised with Indian agents to gain more specific local knowledge about locations, distances to shops, kid friendliness factor. She also offered flexible payment options where possible. She went the extra mile. I found Gayle thoroughly pleasant, very friendly, highly efficient, extremely professional. She was very easy to get hold of. I would use her for all out trips. She removed the stress from it all and saved me from tearing my hair out. I am very pleased to have found Gayle and would highly recommend Gayle. She is a genius.
Sent in by D Jenkins
Gorleston, 05 March 2017
Gayle has organised holidays for me in the past and as usual she has done a great job for my latest trip which is why l go back time and time again and why l am happy to recommend her
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10 November 2016
At the end of October I was lucky enough to travel to Malta for a few days with some fellow Travel Counsellors. The trip was arranged by the Maltese Tourist board and design to show off Malta’s highlights to us all. It did not disappoint! Our first stop was Mdina Glass Factory, quite close to the airport. Here we watched specialist craftsmen at work hand creating single pieces of glasswork by glass blowing and shaping techniques. Our next stop was Mdina, Malta’s first capital city during the time of the knights of Malta. It is a fortified medieval town located on a...