Based in Southampton

Gaynor Welsby-West

Available for new enquiries

It's Nice To Meet You

Hi everyone, Welcome to my page!
My name is Gaynor, and I live in Southampton, Hampshire with my partner.

From an early age, travel has always been a passion of mine, and whilst I started my working life in Retail, Travel was always a big part of my life - I was always the one out of my girlfriends to look for holidays, the one my parents turned to for 'where shall we go this year' advice, and then latterly the natural choice once I had a family with, 'Mum, can we go here?? ...'
So imagine how lucky I felt when I was able to follow my heart, and I now have over 20 years' experience in the Travel Industry, with visits to over 60 countries and destinations!

We're not meant to stay in one place, are we?....... Being able to travel and experience things beyond the 'everyday' is exciting - can be challenging - but ultimately fulfilling.
We all dream of feeling the warm air on our face as soon as we step out of the plane, or that first step onto the beach feeling the sand in our toes, or the smells and tastes we associate with being on holiday and trying something for the very first time.......

Which is where I can help - I can apply all my years of 'experiences' and help you fulfil yours, be it a fun-filled action-packed weekend break in that city you've always wanted to visit, a recharging break at a Spa or country retreat, that longed-for Beach or Cruise getaway, or even to tick off a 'bucket list' trip, I'm here, and I can make all those dreams of finding new places to explore, and new people and cultures to experience, become a reality.

I will look after you from your initial enquiry stage to your return, every step of the way, ensuring the worry, stress and time spent trawling through endless confusing and unfriendly websites becomes a thing of the past !

I'm also lucky to be part of an award-winning company that has shown how, and what it means to look after it's clients - we didn't come Top of a recent MoneySavingExpert Poll for nothing!
Your money is safe with us - it's 100% financially protected in our Trust, along with ATOL Protection, and a flexible booking policy.

You can also forget about long call centre queues, as you have a direct link straight through to me, 24/7, either phone, email or Social Media. I work from home, so I'm available when it suits you, so I guess you can refer to me as your very own Travel Concierge !
So, please drop a line when you're ready - I can't wait to hear from you !

" A Ship In a Harbour Is Safe, But That's Not What Ships Are Made For......"
John. A. Shed


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My customer stories

Sent by Amanda Miller

Gaynor has been amazing so far, providing us with several options to consider including one which enables us to take the same quantity luggage throughout our trip at a lower cost !

Sent by Rachelle Farrimond

Nothing was ever too much. Gaynor works very quickly and is so warm and friendly! Can't wait to use her again in the future

Sent by Beverley Norman

After chatting with Gaynor and sending over an outline of our planned trip to South Africa, Gaynor provided a brilliant itinerary way within our budget. I am really impressed with how quickly Gaynor responded to my queries, nothing was too much trouble and the care Gaynor shows to her clients is second to none. I cannot recommend Gaynor highly enough for both her customer service skills and expertise.

Sent by Jayne Roughley

Fourth holiday booked with Gaynor, and she knows exactly what I want in each instance. Each package is tailored for me and I know that when I’m away all aspects are fully covered and I’m never disappointed, apart from the fact that I never want to leave my holiday destination! Thank you for everything Gaynor xx

Sent by Tanya Gray

Gaynor has been absolutely amazing in organising a very special holiday for us.We can’t thank you enough for your professionalism and you wealth of knowledge in arranging this trip. Looking forward to booking more holidays with you. Thank you so much !

Sent by Jan Collins

Gaynor is always extremely helpful with advice and recommendations and understanding your requirements. So looking forward to next trip she has arranged for us !

Sent by Joanne Watson

We would like to thank Gaynor Welsby-West for planning our holiday of a lifetime. We travelled to South Africa where we embarked on a Safari in Kruger National Park, had a few nights in Cape Town, then spent a few nights in Stellenbosch before travelling to the Seychelles. Our trip was meticulously planned from start to finish. It honestly couldn’t gone more smoothly. The lodge we stayed in during the Safari was outstanding, as were the hotels in Cape Town and Stellenbosch. The resort in the Seychelles was idyllic and we truly chilled out and relaxed. With such a varied itinerary we were safe in the knowledge that Gaynor had it all covered. Using a Travel Counsellor for such a trip certainly takes the stress out of everything. We would thoroughly recommend Gaynor for all your travel needs. She is very approachable and nothing was too much trouble. We had the best holiday! ??

Sent by Jayne Roughley

We had the most amazing holiday in Fiji where we left a big piece of our hearts, hoping to return again in the future. We loved the people, their kindness and pure hearts. Then we returned to the U.K. for 6 weeks before we were transatlantic again to Canada and the Niagara Falls, then finally onto the city that never sleeps - New York City! We of course have been massively guided by the most knowledgeable Gaynor Welsby-West - Independent Personal Travel Counsellor who is an absolute star, arranging such fantastic experiences that we will never forget!

Sent by Gillian Evans

Gaynor - you are exceptionally brilliant - thank you soooo much for literally saving my return ! Having had this experience with you ( after being highly recommended) I will always book with you . Thank you from the bottom of my heart. I look forward to making contact with you in the spring.

Sent by Joanne Watson

Gaynor has been fabulous to work with! We have bombarded her with questions relating to travelling during these uncertain times and she has answered them all! Will certainly use TC in the future!

Sent by Joanne Bennicke

Wow, what a wonderful lady Gaynor is. She found villas in Bali for us that we would never have found. She's arranged all transport, flights, everything and I am sure she must have rolled her eyes a few times at my indecisiveness but she never let it show. She was patient, caring, understanding and met all my challenging demands. Now I can honestly say I have something to look forward to and am keeping my fingers crossed all goes according to plan. Thank you so much Gaynor, I am spreading your name far and wide (but on a selfish point I wish I could keep it to myself). Jo and Andy x

Sent by Lisa Butler

This woman is an absolute god send ! She hasn’t just sorted out one cruise in a week for us - she has sorted THREE ! All very different scenarios, complicated, high maintenance clients .... nothing phases her. Best service and fantastic prices. Can very highly recommend ! Thank you Gaynor for everything!! Xx