Gemma booked the perfect honeymoon for us in Sri Lanka. We would definitely recommend her services, everything was so easy and smooth for us and all of the recommendations were just what we asked for, making for an incredible trip. We’d never booked a holiday this way before but would absolutely do it again.

We thoroughly recommend Gemma. From our first conversations, when we merely had a vague idea of visiting Tuscany, she astutely and professionally developed a holiday for us. She involved us throughout, presenting an array of ideas. Her attention to detail is exemplary. She was in regular contact, refining all aspects of our trip. We really appreciated her suggestions for activities. She checked with us while we were away to make sure all was running smoothly. We had a delightful holiday and we shall, without hesitation, use Gemma's services again.

Asking Gemma to book my wife's 50th long weekend warm-winter get-away was the best decision I've made all year. Great options, great holiday, and magical little touches. Thank you!

What can I say…. Gemma doesn’t build you a holiday, she builds experiences and wonderful lifetime family memories. This was our first ever long haul family trip where we would be visiting many places in Thailand. At not one point was anything too much for Gemma. The hotels we stayed in were fabulous, all our transfers were brilliant - on time and efficient, and the experiences we had were amazing Thank you Gemma this will live with me and my family forever. If you want someone to care about your trip, to alleviate your worries and just be amazing - Gemma is that person. From the bottom of my heart Gemma thank you, you booked a surprise trip for my husband’s 50th and I genuinely could not have done it without you.

Gemma at Travel Counsellors was absolutely exceptional in planning our 3-week honeymoon to Australia. From start to finish, everything was seamless, and that’s no small feat given the complexity of our trip — 9 different hotels, 3 internal flights and 2 rental cars. What really stood out was Gemma’s customer service. She was always available to chat, quick to respond and incredibly patient in making sure every detail was just right. The itinerary flowed effortlessly, which meant we could properly enjoy the experience without worrying about logistics. She managed to fit everything we wanted to see into a relatively tight timeframe including navigating the challenges of being in Sydney over New Year’s Eve and it all worked perfectly. Gemma also went above and beyond in looking after us personally. I have a nut allergy and she liaised directly with the airline to ensure this was properly noted and managed, which gave us real peace of mind. We were so impressed that we’ve already recommended her to both my sister and a friend — and my sister has since used her as well. I wouldn’t hesitate to recommend Gemma to anyone looking for a truly stress-free, well-planned trip with outstanding service.

Gemma was amazing to work with from start to finish, she listens to exactly what you want from your trip and delivers it perfectly. She planned our 3 week trip to Thailand, and it was perfect from start to finish. Couldn’t recommend her enough and already thinking of the next trip she can plan/ book for us!

Gemma gave us a huge variety of ideas and accommodation/tour options for our family holiday to Thailand this summer. She was very patient and understanding of our constantly evolving travel itinery, complicated by various family and friends joining us along the way. The hotel she found and booked for us in Bangkok was perfect in everyway and the Temple and Riverboat excursion was a very good way to experience the city which can be quite overwhelming on arrival. The highlight for us was the ethical Elephant Camp near Chiang Mai which we would strongly recommend. We were extremely happy with Gemma's service, she was knowledgable, helpful, sent out all information by email and followed up on our many questions! She also helpfully reminded us about visa's and we had the security of knowing there was a dedicated 24/7 helpline in case of any issue. We wouldn't hesitate to use her agian and recommend her as a travel consultant as it is evident that she is very passionate about finding the best holiday for your needs.

Gemma made my dream come true! In just 48hours she managed to secure me flights and a gorgeous historic B&B in Basel so I could go an see England win the Euros (back to back!). Gemma took all of the stress out of having to figure out the various variations of how I was going to beat all the other travelling fans to Basel and I will be forever grateful. I wasn't too bothered where I stayed, but true to form she found a lovely little guest house that had a beautiful local character and charm to it. Thank you Gemma you deserve a trophy yourself for arranging this for me. Lisa x

Gemma organised our family ski holiday. She provided excellent recommendations and had really thought about what would work for our family. We had a brilliant holiday and I would recommend using Gemma for all types of holidays.