Hayley is a joy to work with and really understands our likes and preferences when it comes to arranging special holiday escapes. It's as though she is telepathic when understanding the types of hotels that we love! We would highly recommend her services.

Hayley worked very quickly and came back to me with a good range of hotels to pick from which she backed with good information. We are very pleased with the booking and looking forward to the break.

Hayley was extremely helpful and offered lovely options for our amazing holiday to Mauritius. She was quick to respond and has a very friendly and warm approach. I have already recommended Hayley to my friends and will continue to do so, because she’s great at what she does!

I have already recommended Hayley to my friends as she has so much knowledge on different places. She has changed the itinerary on this holiday 3 times for us to enable us to see all the places we want to see. Nothing was too much trouble. Many thanks to her.

Hayley was an excellent partner and guide in planning our annual holiday. She was willing to make any adjustments and we know it will be spectacular for all of us. Thankyou!

Hayley was very helpful. She explored all the options to book our holiday and answered all our questions.

We have just booked our fourth trip with Hayley. She is excellent at understanding our needs and wishes from a holiday and skilful in sourcing hotels, attractions, trips and locations that meet exceed our requirements. I cannot recommend her highly enough.

Hayley has created bespoke holidays tailored to the individual needs of our family. Last year she created a dream holiday to Turkey, taking in various stops including Istanbul, Cappadocia (hot air balloon) and the Antalyan Coast, organising flights, accommodation, activities and car hire which can be tricky for a family of 5. This year we have another tailored holiday to Portugal, starting in Lisbon and ending in Algarve. Booking with Hayley has taken the stress out of booking and it is reassuring to know we will have expert support if we encounter any issues along the way. Hayley has been patient with our changing needs and requests and responded straight away with updates and expert advice. Nothing has been too much trouble. We are really appreciative of the individualised service we have had from Hayley via Travel counsellors and would recommend to others.

Hayley understands our requirements and always makes great recommendations. She was fantastic reorganising our trip when wild fires meant we couldn’t stick to the initial plan and took all the stress out of the situation. Hayley is always pleasant, polite and is prompt with responses.

We found Hayley to be very pleasant and efficient. She was quick to deal with our request and kept us informed throughout.

Excellent service - would use again and would definitely recommend to others (and have recommended to others)

Hayley was very helpful and found us exactly what we wanted.

Hayley goes above and beyond. Always super helpful and extremely knowledgeable, taking all the stress away from holiday planning. Wouldn't hesitate in using her again. Great service. Just got back from a three week road trip in the states, enjoying every moment. Thanks Hayley!

Hayley is amazing, really helpful, knowledgeable and friendly.

Hayley has booked us a holiday of a life time! She's given us great ideas and been able to make changes along the way to suit our individual needs. We have the luxury of a bespoke trip at a very reasonable cost.

Very responsive to all requests, proactive and patient.

I have been very impressed with the way Hayley has dealt with our booking from the beginning and throughout the process and have no hesitation in recommending her to family and friends.

Helpful, thorough and professional. A very personal service.

Great service, easy to read documents, good price.

Hayley was extremely helpful and knowledgeable about everything and sorted us out very quickly! Will be recommending and using her in the future!

Have had an exceptional service from Hayley whose professionalism is Exellent . I felt her listening skill were wonderful resulting in my amazing holiday being planned to my wishes that will also suit my personality I have already recommended Hayley and your company into friends Sincerely, Justine Clark

This is our third trip booked through Hayley - but this one is a whopper! We approached Hayley for ideas for a very special milestone birthday and she delivered. Hayley guided us through the process, suggested amazing experiences tailored to our personal needs. It is all booked now and will be an incredible one. Hayley is so knowledgeable, and with her enthusiasm and obvious love for the job, makes the whole experience fun and truly enjoyable. Great work, Hayley. Thank you so much.

Booking a holiday via Hayley is stress free, we have booked 3 with Hayley and each booking was simple and relaxing. Hayley has a great knowledge and always finds us great deals.

Hayley was able to find the perfect holiday for our family, taking all the stress of booking flights, villa and car hire ourselves. All our holiday details are easily accessible in the MyTC app. Communication with Hayley has been brilliant.

Hayley is amazing. Really helpful, extremely knowledgeable and super friendly. Hayley makes choosing a holiday really easy, nothing is too much trouble. Highly recommend.

This is the second trip we have booked with Hayley. As before she was helpful and patient. Providing us with lots of options and advice about things she thought we may or may not like, based on her understanding of our travel needs and budget. We are so pleased with Hayley that we are already in the beginning stages of working with her planning a big holiday next year for my husbands 50th birthday. I have happily shared Hayley's social media content on Facebook to advertise her to my friends. I have also directly advised a friend planning a trip to Thailand to contact Hayley for help and book her trip with her.

Hayley was really helpful when we started planning our honeymoon and was very flexible in looking into different itineraries to suit our needs. We are so excited for our big trip to Iceland and Hayley has taken all the stress of planning away.

I would highly recommend Hayley, extremely knowledgeable, professional and personable. Nothing is to much trouble and goes above and beyond to deliver your perfect holiday.

Lots of options, all laid out really clearly in the app. Hayley is friendly, super quick and really helpful with suggestions!

We were very impressed by the professional approach and the varied options afforded to us.

I couldn't recommend Hayley enough as she is an exceptional professional and has given us extraordinary knowledgeable advice on our holidays in Menorca. She planned meticulously and arranged our trip from beginning to end. She is certainly the perfect person to organise everything for your holidays. Planning was meticulous and she was checking and making sure everything was going to plan and stress free. You made a memorable holiday for us, Hayley. We will definitely call you again for our next holidays. Thank you very much!

Hayley was knowledgeable about the area we wished to visit, she also understood what we wanted and needed from our holiday and presented us with itineraries to meet those needs in different ways. I found her to be warm, friendly, professional and very patient with my requests to quote for different packages. It was a pleasure to work with Hayley and I have already recommended her to my friends for when they book their next trip. I will certainly use Hayley for our next trip!

We have used Hayley’s skills before and our trip was ace, so I was a ‘no brainier’ to ask her for help again. We have just booked a holiday as a couple and Hayley is booking another trip for us with friends as we speak! She’s ace!

Hayley was absolutely excellent! We are a family of 5 and I found looking for holidays myself really tricky (all of the traditional online booking platforms/travel agents are set up to search for couples or families of 4 and not for families of 5). Apart from looking for the 5 of us we really didn't have much of a brief and Hayley was able to offer really brilliant guidance. She listened to the points we did have and made excellent suggestions to suit us. We were then able to consider a short list of options and ask specific questions. Could not recommend Hayley highly enough.

I would highly recommend Hayley's personalised service. She met and exceeded all of our holiday requirements and even saved me money. I will definitely be using her services again in the near future.

Just to say thank you so much for all of your help organising the Lisbon trip. You went over and above and thought of everything, and we had the most fantastic time! We won't travel without your help again! You have 4 very happy customers who will be asking you to organise their next trip very shortly!

Great counsellor and extremely helpful. Took care of my request from the beginning to the end, I would absolutely recommend her - she is a star!

Hayley has provided me with a fantastic service. She has been incredibly helpful during the entire process. From my first enquiry to the actual booking, she has gone above and beyond to ensure i'll get the best possible offer. It is my first time using Travel Counsellor, but with Hayley as my contact, I will absolutely do it again in the future!

From start to finish Hayley was excellent. Nothing was ever too much trouble. She offered a wealth of knowledge and advice and I really felt like I was in the hands of a professional. I can not recommend Hayley enough and will absolutely be using her services for all of our holidays in future!

Hayley did a grand job of sourcing our requirements, coming back to us quickly and with a good selection of locations. Excellent work.

Hayley made me feel really confident about booking in these uncertain times. I have already highly recommended her to my friends.

Hayley was really quick to respond, found us exactly what we’re looking for, and made the whole experience totally hassle-free. Will most definitely be using her for all our future holidays.

I am extremely pleased with the service so far and the attention to detail and will definitely recommend your services to my friends and family. We are really looking forward to our forthcoming holiday and would like to say thank you so much and wish you every success in the future. We will be more than happy to use your services for our next venture.