Sent by Pam Blackham
Birmingham 11/06/2025
Hayley was very helpful. She explored all the options to book our holiday and answered all our questions.
Based In Barnt Green
Hayley Andrews
Available for new enquiries
It's Nice To Meet You
Hello and a warm welcome to my webpage.
I’m Hayley and I live in Barnt Green, Birmingham with my husband and two sons.
I love travel! It’s my number one passion, and I’ve been lucky enough to travel to some incredible destinations across the globe. From exploring the cultures of the Far East, thrilling safari adventures in Africa, 5-star luxury in the Maldives to family friendly holidays in Europe. I love an adventure; to experience those new sights, sounds, smells and tastes and I hope to pass on the travel bug to my boys. My ultimate happy place is the beach - preferably one on a remote Thai island, at sunset with a drink in hand!
As a Travel Counsellor, I am truly independent and have the freedom and flexibility to find you the perfect holiday with a host of suppliers at my fingertips. Using my knowledge and experience, I am able to help you plan your perfect holiday; whether it’s a dream honeymoon, all-inclusive cruise, a long-haul trip of a lifetime, family beach holiday or an adult only city break, I can create the perfect package to suit you rather than you fitting into a package. My service is truly personalised and I work with you to ensure I create a trip that is unique and perfect for your needs with all those extra touches on top.
As a home-based Travel Counsellor, I am able to dedicate my time to your needs, meaning I am a familiar, friendly voice at a time that’s convenient for you. Everything you book with me is 100% financially protected, giving you absolute peace of mind. In today’s busy world our time is precious, so let me do the hard work for you – simply tell me your requirements and I’ll do the rest!
I am extremely passionate about my job and take great pleasure in being able to help you make your travel memorable and completely hassle free. I’d love to make your travel dreams become a reality so please get in touch to see how I can help you to plan your next trip and create those special memories.
Happy travels!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
Find me on social
My Videos
Postcards - A special film from Travel Counsellors
14/06/2021
A beautiful short film, narrated by the poet Tony Walsh, capturing the sheer joy of travel and reminding us how special those holiday memories are.
Disney Magic at Sea
22/05/2021
NEW! Embark on a brand new magical Disney experience departing on selected dates throughout Summer 2021. #DisneyMagicatSea
Elephant Hills, Thailand
22/05/2021
Elephant Hills brings a fresh approach to the animal spotting holiday by combining luxurious accommodation with the stunning scenery of Khao Sok National Park.
Trusted Travel
22/05/2021
For us, trusted travel has always been at the heart of what we do, but now more than ever, it is so important to ensure your that your holiday runs smoothly.
My customer stories
Sent by Emma Nicholas
Malvern 06/06/2025
We have just booked our fourth trip with Hayley. She is excellent at understanding our needs and wishes from a holiday and skilful in sourcing hotels, attractions, trips and locations that meet exceed our requirements. I cannot recommend her highly enough.
Sent by Tracy Boult
Birmingham 06/06/2025
Hayley has created bespoke holidays tailored to the individual needs of our family. Last year she created a dream holiday to Turkey, taking in various stops including Istanbul, Cappadocia (hot air balloon) and the Antalyan Coast, organising flights, accommodation, activities and car hire which can be tricky for a family of 5. This year we have another tailored holiday to Portugal, starting in Lisbon and ending in Algarve. Booking with Hayley has taken the stress out of booking and it is reassuring to know we will have expert support if we encounter any issues along the way. Hayley has been patient with our changing needs and requests and responded straight away with updates and expert advice. Nothing has been too much trouble. We are really appreciative of the individualised service we have had from Hayley via Travel counsellors and would recommend to others.
Sent by Jennifer Sena
Northamptonshire 05/03/2025
Hayley understands our requirements and always makes great recommendations. She was fantastic reorganising our trip when wild fires meant we couldn’t stick to the initial plan and took all the stress out of the situation. Hayley is always pleasant, polite and is prompt with responses.
Sent by Colin Bennett
BIRMINGHAM 10/02/2025
We found Hayley to be very pleasant and efficient. She was quick to deal with our request and kept us informed throughout.
Sent by Helen Tracey
Birmingam 23/01/2025
Excellent service - would use again and would definitely recommend to others (and have recommended to others)
Sent by Nadine Southwick-Ives
Birmingham 14/11/2024
Hayley was very helpful and found us exactly what we wanted.
Sent by Gemma Andrews
London 08/10/2024
Hayley goes above and beyond. Always super helpful and extremely knowledgeable, taking all the stress away from holiday planning. Wouldn't hesitate in using her again. Great service. Just got back from a three week road trip in the states, enjoying every moment. Thanks Hayley!
Sent by Lisa Bosson
Chesterfield 09/07/2024
Hayley is amazing, really helpful, knowledgeable and friendly.
Sent by Tracy Boult
Birmingham 20/05/2024
Hayley has booked us a holiday of a life time! She's given us great ideas and been able to make changes along the way to suit our individual needs. We have the luxury of a bespoke trip at a very reasonable cost.
Sent by David Miller
Helsinki 08/04/2024
Very responsive to all requests, proactive and patient.
Sent by Susan Lembo
Nottingham 01/04/2024
I have been very impressed with the way Hayley has dealt with our booking from the beginning and throughout the process and have no hesitation in recommending her to family and friends.
Sent by William Andrews
STOURBRIDGE 06/03/2024
Helpful, thorough and professional. A very personal service.
Sent by Penny Swift
Barnsley 19/02/2024
Great service, easy to read documents, good price.
Sent by Adam Bowater
Worcester 20/01/2024
Hayley was extremely helpful and knowledgeable about everything and sorted us out very quickly! Will be recommending and using her in the future!
Sent by Justine Clark
Stourbridge 14/09/2023
Have had an exceptional service from Hayley whose professionalism is Exellent . I felt her listening skill were wonderful resulting in my amazing holiday being planned to my wishes that will also suit my personality I have already recommended Hayley and your company into friends Sincerely, Justine Clark
Sent by Mike Nicholas
Malvern 14/09/2023
This is our third trip booked through Hayley - but this one is a whopper! We approached Hayley for ideas for a very special milestone birthday and she delivered. Hayley guided us through the process, suggested amazing experiences tailored to our personal needs. It is all booked now and will be an incredible one. Hayley is so knowledgeable, and with her enthusiasm and obvious love for the job, makes the whole experience fun and truly enjoyable. Great work, Hayley. Thank you so much.
Sent by David Maddocks
Newbury 14/09/2023
Booking a holiday via Hayley is stress free, we have booked 3 with Hayley and each booking was simple and relaxing. Hayley has a great knowledge and always finds us great deals.
Sent by Tracy Boult
Birmingham 14/09/2023
Hayley was able to find the perfect holiday for our family, taking all the stress of booking flights, villa and car hire ourselves. All our holiday details are easily accessible in the MyTC app. Communication with Hayley has been brilliant.
Sent by Lisa Bosson
Chesterfield 14/09/2023
Hayley is amazing. Really helpful, extremely knowledgeable and super friendly. Hayley makes choosing a holiday really easy, nothing is too much trouble. Highly recommend.
Sent by Emma Nicholas
Malvern 14/09/2023
This is the second trip we have booked with Hayley. As before she was helpful and patient. Providing us with lots of options and advice about things she thought we may or may not like, based on her understanding of our travel needs and budget. We are so pleased with Hayley that we are already in the beginning stages of working with her planning a big holiday next year for my husbands 50th birthday. I have happily shared Hayley's social media content on Facebook to advertise her to my friends. I have also directly advised a friend planning a trip to Thailand to contact Hayley for help and book her trip with her.
Sent by Julia Denton
Birmingham 14/09/2023
Hayley was really helpful when we started planning our honeymoon and was very flexible in looking into different itineraries to suit our needs. We are so excited for our big trip to Iceland and Hayley has taken all the stress of planning away.
Sent by Maria Bell
Birmingham 01/02/2023
I would highly recommend Hayley, extremely knowledgeable, professional and personable. Nothing is to much trouble and goes above and beyond to deliver your perfect holiday.
Sent by Lauren Maddocks
Berkshire 24/01/2023
Lots of options, all laid out really clearly in the app. Hayley is friendly, super quick and really helpful with suggestions!
Sent by Carolyn Ayers
STOURBRIDGE 26/07/2022
We were very impressed by the professional approach and the varied options afforded to us.
Sent by Ana Garcia
West Midlands 22/06/2022
I couldn't recommend Hayley enough as she is an exceptional professional and has given us extraordinary knowledgeable advice on our holidays in Menorca. She planned meticulously and arranged our trip from beginning to end. She is certainly the perfect person to organise everything for your holidays. Planning was meticulous and she was checking and making sure everything was going to plan and stress free. You made a memorable holiday for us, Hayley. We will definitely call you again for our next holidays. Thank you very much!
Sent by Emma Nicholas
Malvern 25/04/2022
Hayley was knowledgeable about the area we wished to visit, she also understood what we wanted and needed from our holiday and presented us with itineraries to meet those needs in different ways. I found her to be warm, friendly, professional and very patient with my requests to quote for different packages. It was a pleasure to work with Hayley and I have already recommended her to my friends for when they book their next trip. I will certainly use Hayley for our next trip!
Sent by Rebecca Lewis-Knight
BIRMINGHAM 04/03/2022
We have used Hayley’s skills before and our trip was ace, so I was a ‘no brainier’ to ask her for help again. We have just booked a holiday as a couple and Hayley is booking another trip for us with friends as we speak! She’s ace!
Sent by Danielle Clifford
BIRMINGHAM 01/03/2022
Hayley was absolutely excellent! We are a family of 5 and I found looking for holidays myself really tricky (all of the traditional online booking platforms/travel agents are set up to search for couples or families of 4 and not for families of 5). Apart from looking for the 5 of us we really didn't have much of a brief and Hayley was able to offer really brilliant guidance. She listened to the points we did have and made excellent suggestions to suit us. We were then able to consider a short list of options and ask specific questions. Could not recommend Hayley highly enough.
Sent by Sara Turner
Sheffield 15/01/2022
I would highly recommend Hayley's personalised service. She met and exceeded all of our holiday requirements and even saved me money. I will definitely be using her services again in the near future.
Sent by Helen Tracey
BIRMINGHAM 18/10/2021
Just to say thank you so much for all of your help organising the Lisbon trip. You went over and above and thought of everything, and we had the most fantastic time! We won't travel without your help again! You have 4 very happy customers who will be asking you to organise their next trip very shortly!
Sent by Gemma Andrews
London 06/10/2021
Great counsellor and extremely helpful. Took care of my request from the beginning to the end, I would absolutely recommend her - she is a star!
Sent by Jerome Buisson
London 28/09/2021
Hayley has provided me with a fantastic service. She has been incredibly helpful during the entire process. From my first enquiry to the actual booking, she has gone above and beyond to ensure i'll get the best possible offer. It is my first time using Travel Counsellor, but with Hayley as my contact, I will absolutely do it again in the future!
Sent by Anthony Poxon
Nottingham 08/09/2021
From start to finish Hayley was excellent. Nothing was ever too much trouble. She offered a wealth of knowledge and advice and I really felt like I was in the hands of a professional. I can not recommend Hayley enough and will absolutely be using her services for all of our holidays in future!
Sent by Graham Davis
Droitwich 17/08/2021
Hayley did a grand job of sourcing our requirements, coming back to us quickly and with a good selection of locations. Excellent work.
Sent by Laura Chambers
Doncaster 28/07/2021
Hayley made me feel really confident about booking in these uncertain times. I have already highly recommended her to my friends.
Sent by Hayley Panayi
STOURBRIDGE 16/07/2021
Hayley was really quick to respond, found us exactly what we’re looking for, and made the whole experience totally hassle-free. Will most definitely be using her for all our future holidays.
Sent by Susan Lembo
Nottingham 24/06/2021
I am extremely pleased with the service so far and the attention to detail and will definitely recommend your services to my friends and family. We are really looking forward to our forthcoming holiday and would like to say thank you so much and wish you every success in the future. We will be more than happy to use your services for our next venture.
Based in