Helen Martin

Booking our holiday with Helen was super easy, she is an absolute pro and took the stress out of the process! She communicated well during the whole process and even offered to check us in for our flights! I would highly recommend using Helen's service ... we definitely will do again!

Everything that Helen arranged for us was just perfect. All the accommodation and activities that Helen booked for us was exactly as described and we had such an enjoyable time knowing that Helen had taken really good care of us. We will definitely book our trips through Helen again. Thank you for everything you did for us.

Helen was brilliant from the initial enquiry all the way through to us touching back on UK soil. She provided some great recommendations and ensured that everything was very seamless.. a stress free holiday in fact! It enabled us to really relax and enjoy the great hotel and facilties she had chosen for us! We had a fantastic time and we are already speaking to her about our next trip! Thank you Helen!!

Helen was brilliant from the initial enquiry all the way through to us touching back on UK soil. She provided some great recommendations and ensured that everything was very seamless.. a stress free holiday in fact! It enabled us to really relax and enjoy the great hotel and facilties she had chosen for us! We had a fantastic time and we are already speaking to her about our next trip! Thank you Helen!!

Thank you, Helen, for organising our trip. We had a fabulous break and we didn't have to think about anything as it was all planned out for us. From flight to taxi to ferry and hotel (and return), everything worked like clockwork and we would never have caught that early ferry on the first day if we had had to do it ourselves! The hotel was lovely and the staff were very friendly and helpful too. We are already starting to look at a trip for next year and we'll definitely be using you for our future travel plans.

Helen has been an amazing travel counsellor. Her communication skills are excellent and she has always been available to help with any queries I may have had. I made lots of changes go my original holiday plans but this was not an issue for Helen. She amended the booking several times and also offered some really good ideas based on her own experiences. I will definitely be using Helen again for any future holidays. I would highly recommend her. Thanks Helen, for being fab ??

I highly recommend Helen's services. I have a busy, full-time job and really value my holidays but never seem to have the time to get them researched and organised well enough, so I end up, with hubby in tow, with a bog-standard week on a beach. I decided to try the services of a travel counsellor as a friend had used one for trip to Thailand and was happy with the service. I looked for someone local to me and found Helen. Helen spent time understanding my needs, my budget and came back with suggestions for the trip I wanted to Croatia. Helen was able to adapt things and tweak things (like the size of the beds in the hotel) that were specific for our needs and a final quote was accepted. We came back from that trip yesterday and we loved it! It was a two-centre holiday with time in Split and in Dubrovnik. Everything worked so smoothly, all of our transfers were there on time, with the drivers courteous and efficient. Our hotels were great, the Hilton in Dubrovnik was exceptional. The tours Helen booked us in for were high quality and enjoyable. We felt looked after from beginning to end, we did not have to do anything apart from turn up, and that is exactly the kind of holiday we needed. I realise that I would never have booked this trip for myself, shying away from a 'posh' hotel like the Hilton, opting for something cheaper that we would not have liked, silly, isn't it? Using Helen meant I got a better holiday that I would have booked for myself at a similar price point. Although there were no issues, I feel that if we had needed Helen to deal any issues, I felt confident that if there were any problems Helen and the team at Travel Counsellors would have been there to resolve problems for us, which is reassuring. I would recommend Helen highly and fully intend to use her services again. Helen took a big job off my hands and delivered a better outcome than I would have achieved, and I thank her very much for that.

Helen did an amazing job organising our 40th birthday trip to Marrakech. She gave us lots of excellent recommendations and was always on hand to help us. She completely took the stress out of booking and organising the trip and make sure it was extra special for us. Thank you so much, Helen!

My family and I have just returned from a holiday to Dubai and the Maldives, which was arranged by Helen with efficiency and professionalism from the outset. Helen took the time and trouble to discuss with us what we were looking for and set about identifying appropriate options for us to choose from in both destinations, with suitable flights that matched our needs and maximised our holiday time. With flights and accommodation booked, Helen then offered suggestions of things to do in Dubai and, once we decided, arranged all the booking details. Dubai was great and the Maldives - total paradise, sheer bliss and everything we had hoped it would be. We would not hesitate in recommending Helen's travel services and will certainly be back to employ her skills, experience and services again!

Hi Helen - Just wanted to drop you a note to say thank you for your guidance with our ski trip. From removing the pain of the search by giving us a short-list of options to the reminder about the (nearly!) expired passport, the whole process was totally seamless. Everything from the flights, parking, transfers and catered chalet were fantastic, and you even managed to arrange perfect weather! Flawless customer service, so a big thank you from the entire ski trip party - we’ll be in touch for help for our next holiday! James.

We have just had the most wonderful holiday organised by Helen and couldn’t recommend her enough. After a quick discussion to narrow down our budget/criteria for our holiday she found us three really great options that all met our criteria and that we would never have found without her. Half of our family unfortunately came down with norovirus the night before our holiday, but Helen and the TC emergency helpline dealt with everything for us and found new flights and arranged transfers for us really quickly. I would wholeheartedly recommended Helen and we will certainly use her again. Thank you Helen!

My wife and I had never visited Madeira previously so relied entirely on Helen's advice as to booking a short break. She arranged great flights on preferred airline and recommended 3 hotels any off which were acceptable. In fact the hotel we selected from her list was fantastic-we would recommend it to anyone based on service, quality and location. Helen arranged a requested half day tour around the Island which concentrated on the southern side of the island, and we learned that whole day tours would be required to go further afield. Transfers and the guide on this tour were all excellent. Helen is to be complimented on her knowledge and expertise in arranging a lovely short break that we both greatly enjoyed. We intend to feed back other information to her directly that may assist other clients seeking a similar trip to Madeira.

We (a retired couple) have just returned from an eleven night stay in St Lucia. It was our first time using a Travel Counsellor and what a joy it was having a professional do all the hard work! From the outset, on learning our requirements for a sunny winter break, Helen responded to all queries very promptly and professionally. There was never any pressure for quick decisions. A bonus of having a travel counsellor working on your behalf is being able to consider carefully the options on offer. We look forward to using Helen’s services and expertise again.

Helen organise a fantastic multigenerational holiday to Marrakech for my extended family. She organised the whole trip including flights, transfers, accomodation and activities for our group of 16 people. The holiday had something for everyone, from the kids enjoying the pools and activities, to the adults savouring the food and the culture. A fantastic experience with our Travel Counsellor. Highly recommended.

Without Helen we would never have gone on our dream holiday to celebrate our special Birthday’s in paradise. Everything was so smooth and seamless - thank you . ??

Helen not only makes planning holidays a breeze but also thinks of (and makes happen!) the little extras that make a dream trip a reality. Helen was super helpful throughout the entire research and booking process, suggesting somewhere we hadn’t considered which ended up being fabulous! And even once we were away having her on hand was such great peace of mind. Couldn’t recommend her highly enough!

Helen was brilliant from booking our holiday in Abu Dhabi to making sure we were checked in on our flights and providing our boarding passes on the app and as an attachment to an email. All the transportation from and to the airport was arranged and it was great as we did not have to worry about a thing. It was my birthday while I was away and she even sent me a happy birthday message on th day. She did more towards making our holiday perfect than any other travel company I have used in the past.

We loved the ski holiday. Great accommodation and so nice and smooth. Location was perfect for us all and everyone had a great time. Thank you!

Thank you for helping us with our October holiday! You gave me so many great options and good ideas - thank you!

We had an amazing holiday, totally stress free thanks to Helen’s fantastic service and organisation from start to finish, we didn’t have to worry about a thing. Helen ensured everything went smoothly and efficiently making the holiday so much more relaxing and enjoyable compared to previous years, when we have booked ourselves. Thank you!

Thank you Helen! You turned around our holiday request on a tight deadline and delivered an amazing experience. Everything was taken care of, your attention to detail and hands-on service was exceptional. I was actually blown away that such a service even existed! I look forward to you helping us with our next experience!

We honestly can’t thank Helen enough for her help in finding our perfect family holiday! Right from the get-go, Helen ensured she understood our spec, and considered everything in narrowing down the choices for us to some great options. The resort we opted for exceeded our expectations-we had such a fabulous time-but it was made even better knowing we had Helen guiding us through the booking process from start to finish, ensuring everything was in order for a seamless trip - exactly what we needed. Thank you so much Helen! No on to the next one ??

Helen was fantastic and most definitely found us a holiday that we wouldn't have found ourselves. She was very quick to send us options and really responsive when we went back with our feedback. She took all of the stress out of liaising with the hotel re. rooms, informing them of my son's nut allergy, check in for our flights, all of the documentation – it wasn't expected and truly appreciated. The flights were as expected, the transfers were hassle-free and the hotel itself was fantastic – the welcome note from Helen was a lovely touch, as was the (nut-free) birthday cake and balloons delivered to my son, which I have a feeling that Helen had a hand in! I wouldn't hesitate in recommending her services and will no doubt be calling on her expertise again.