James always seems to understand exactly what sort of holiday or travel I am looking for, however limited the brief from me is!

10 out of 10! Already recommended to lots of people!

Very friendly, helpful, and knowledgeable, and came up with a great itinerary that I couldn't have put together myself.

I would highly recommend James to anyone wanting to book a holiday. So professional, knowledgeable, and lovely, James made a task I usually find stressful, effortless! Will use him for every booking from now on.

I would highly recommend James to anyone wanting to book a holiday . So professional , knowledgeable and lovely , James made a task I usually find stressful , effortless ! Will use him for every booking from now on .

The process of discovering appropriate options was speedy and thorough, and the inevitable back-and-forths while contemplating the options were met with patience and agility. First-class all the way, highly recommended.

James was fantastic - super helpful. I couldn’t have booked the trip without his expertise. He saved me hours and hours of work!

James is so helpful, he took the time to really understand what we wanted but also what ideal looks like for us, we were really impressed with the approach. Thanks!

We recently went on a 5-week trip arranged by James. There were an awful lot of moving parts, including 14 flights (including one scenic one), 1 helicopter ride, 2 boat excursions, car hire, 1 train ride, and 14 other day trips /excursions, as well as 13 hotels. In short, there was a lot that could go wrong. James was there every step of the way, ensuring that we had checked in, checking us in if we hadn’t, answering any questions, and following up where excursions were curtailed or cancelled. He also sent us links to things to do and places to eat in locations where we didn’t have excursions booked. It was fantastic knowing that we had James and the TC team behind us if something went wrong. I totally recommend James and Travel Counsellors without hesitation, whether it’s a a five-week trip or a two-week annual holiday.

I will be recommending James O'Leary at Travel Councellors to anyone considering a bespoke touring experience. His in-depth knowledge helped us reach our multiple goals for our holiday.

We recently returned from a ‘once in a lifetime’ trip to Sri Lanka that we booked through James O’Leary from Travel Councillors. Throughout the booking process James was an excellent communicator – really drilling down into what sort of holiday we were looking for, what activities we would enjoy, the ages of our children, what they enjoyed and so on. After numerous video calls, James managed to narrow things down, and eventually came up with the perfect trip – five hotels and a private villa, with a guide who was with us for the whole trip. We also had various excursions – jungle safaris, whale watching, snorkling with sharks and turtles, as well as visiting a tea plantation and climbing 1,200 stairs attached to a huge rock to watch the sunrise. James’ attention to detail was incredible – one our daughters is autistic, so little things like booking a quiet room to go to on arrival in Columbo, and using the VIP departure terminal on the return were an absolute must, but also the tiny things, like asking us if we would like still or sparkling water in the car were equally taken care of. Overall I cannot fault the booking process, or the execution of the holiday itself. It will live on in our minds and the minds of our children for many years to come.

Excellent service and patience with attention to detail - thank you, James! We’re looking forward to our trip!

James was absolutely fantastic during the process, simplified the options, used his clear experience in these scenarios, would highly recommend him!

James has been an absolute joy, looking forward to our trip being as stress-free as it was to book!

James came highly recommended, so we were not surprised by how helpful his service was. The taxi pick-ups worked very well, the hotel was excellent, and our tour guides were also. We were impressed that James had communicated with our taxi driver from Heathrow when our flight was due in 50 minutes early, so that we were not delayed unnecessarily. Very many thanks.

Very thorough, friendly, considerate, and a pleasure to deal with!

James is simply brilliant and so patient. We’ve used his services a few times now and would highly recommend him.

He is amazing :) Always helpful and leans in to 110%

James simply takes all the stress out of holiday booking; he thinks of everything! He particularly makes the time to get to know you and what you are looking for in a holiday, and then curates a fabulous shortlist to choose from, so you’re not overwhelmed. He’s my travel Angel!

James is friendly, helpful, and knowledgeable. Always available to assist.

This is the second time we have used James to plan our holiday and once again he came up trumps!! We also have other friends who have used him and they also sang his praises. He listens, comes up with some great suggestions and isn't pushy on prices!!

James is so helpful and efficient, I would highly recommend using his very professional service!

James has been very helpful and taken lots of time in helping us to book a complicated trip. Thank you, James!

We love him! Always on top of every detail with 100% care.

Last time we used an agent for a holiday my partner was not impressed. So when we were planning our big trip for next year, we were looking at booking with Trailfinders. We went in and talked to them and the agent called us back when he said he would but didn’t follow us up again. I thought we would never get our trip booked. Then James appeared in our lives and my partner and I met him over coffee and agreed he could research our holiday for us. James asked us lots of questions about our holiday likes and dislikes and went away to build an itinerary. The trip involves multiple flights, avoiding Easter expensive outbound flights, booking multiple local trips and excursions (where many were nearly full due to Easter falling whilst we’re away), ensuring my dietary requirements are catered for, juggling flights not running every day to some destinations and hiring a car. James has also sat with us for two Zooms and presented his suggested itinerary in a very engaging and professional way. My partner was very impressed and excited after that first Zoom and I breathed a sigh of relief. The deposit is now paid and the trip is confirmed. Trailfinders would not have done all the extra bits James did and we would likely have ended up in places not able to do the excursions we wanted. I totally recommend James and Travel Counsellors without hesitation.

The best I have ever used. I have a very definitive almost pedantic set of requirements and he met every one with a wonderful demeanor. We will use James again both personally and for our corporate requirements.

The service was extremely helpful, not just the booking but the after-sales service. I would have no hesitation in recommending James.

Thanks again for everything. I really appreciated your patience and your help with this booking. Honestly, you’re the best agent I’ve worked with.

Very knowledgeable and friendly. All our requests and changes were handled efficiently and the suggestions by James were also very well received. All in all a great service that I'd highly recommend.

James has been amazing!! So helpful and responsive. He is also a delight to deal with. I’m definitely using him for all my holidays!