Jayne Musgrave

Jayne was so helpful supportive and speedy in helping us to decide on our next destination - a true professional who is passionate about travel and providing outstanding service.

Jayne gives a great service and nothing is too much trouble. She has taken all the stress out of my holidays and I can now just enjoy myself knowing I can message her any time if needed

I had several quotes for this multi destination holiday, but wasn't entirely happy with one of the hotels. Jayne found me a perfect beach location hotel as a replacement, and also recommended a different hotel against one that I was happy with, Jayne's recommendation looks better again! Nervously scrolling to the bottom of the page for the price, and ecstatic to see it was pretty much the same as the cheapest quote I had received. Knowing Jayne for 20+ years, it was a no brainer to book, as her attention to detail and customer service is perfect.

Jayne is very professional and listens to your individual requirements to ensure your holiday is tailor made to you.

Jayne is an excellent travel advisor. We were looking to attend a wedding in Hong Kong in October without a clue what to do after the ceremony. She came up with a viable, workable itinerary with which we are very happy and at a reasonable price. Will definitely use her services again in the future!

Jayne was very experienced and knew exactly what we wanted. She arranged to ring us to to find out what we wanted from our holiday, then proceeded to get us ideas and quotes. I would highly recommend Jayne to family and friends. Thank you for all of your help Jayne xx

Without doubt, I would recommend Jayne Musgrave at Travel Counsellor to family and friends. Jayne was very friendly and professional & helped me recently when I missed my flight connection in Amsterdam due to delays at Manchester airport. Prior to booking my flight, Jayne was very informative, knowledgeable and willing to go the extra mile to give me the best travel experience. 10/10. Thank you.

Jayne has been wonderful. Our booking has had to change through unforeseen circumstances and Jayne has been very understanding and has guided us every step of the way.

Jayne is amazing: efficient and effective and organizing and also personal , fun and warm. I recommend her to everyone

I wouldn't book a holiday with any else. Jayne has always advised the best hotels at the best price and gives me confidence if anything goes wrong at home or on holiday Jayne can sort it.

Jayne is the utmost professional who goes above and beyond to match and meet your expectations, provides a friendly and personal service. We really couldn't ask for more from a holiday representative. Absolutely first class and highly recommended.

Jayne goes above and beyond and I always travel with confidence as I know that Jayne will have done everything in her power to make it seamless for me. I also feel like I know Jayne pretty well and vice versa, despite having never met in person and this demonstrates the super power she has in building strong trusted relations.

Jayne was really helpful in booking our holiday, offering various options within the budget we gave, and offered helpful suggestions to places to go within Bali as we have never been before. Jayne was really friendly and had great communication throughout the booking process.

Jayne took all the pressure off me and just made everything plain sailing for me. Explain everything in detail and allowed me to answer at my leisure. Highly recommended

Have been using Jayne's expertise and knowledge for over decade, she is always gives the best advice and always gets what we want correct. I would definitely recommend and will continue to use her for our vacations in the future. It's her care, understanding and personibility that makes her excellent at what she does.

Asking Jayne for help and advice is like consulting a really good friend, except that she is much more knowledgeable and professional when it comes to holiday advice.

Jayne was thoroughly helpful. After years of booking holidays the thought of booking Australia was overwhelming and she put me at total ease immediately. All booked and excited for our trip. I highly recommend Jayne for any traveller !!!

Jayne was absolutely amazing. Nothing was too much trouble, feom start to finish everything was a pleasure. Would recommend to all.

I would 100% recommend Jayne to anyone. We gave her our wants/ needs for our holiday and within a day she came back with excellent options which one of them we booked. Thankyou!

Amazing as always! Fantastic experience with Jayne who is always friendly and professional and really does go above and beyond! Thank you

Great service - everything you could ask for from start to finish. Best service I have experienced - goes above and beyond every time!

I would not book my holiday with any one else. Cannot recommend highly enough, nothing is too much trouble for Jayne who goes above and beyond. Totally trustworthy, honest and always a pleasure to chat with.

Would highly recommend Jayne. From the first call I make to start looking, she never stops until she finds the. perfect holiday. She goes up and beyond for you

Would not book my holiday with any one else. Cannot recommend highly enough, nothing is too much trouble for Jayne who goes above and beyond. Totally trustworthy, honest and always a pleasure to chat with.

My Travel Counsellor, Jayne Musgrave, is outstanding, even for a business trip she put together a package that was a great experience. Where she really earned the fee was when it all went wrong, she knew what was happening even before the airline notified me and as the notification got to me, she had already WhatsApp’d me with the new revised plan, in this case an overnight hotel booking and rebooked flights. When the rebooked flights were delayed she has kept in contact, so what could have been a lonely and stressful experience was actually quite relaxed. Travel Counsellors is the insurance policy you never knew you needed. (They can also arrange your travel insurance).

Very helpful, friendly and always available. Perfect service

Jayne was so friendly and helpful when booking our holiday, lovely lady!! and would definitely book through her again.

Excellent service and attention to detail - It is more important than ever to have someone you can rely on in these uncertain times Thank you Jayne Musgrave for all you have done and all you do x

Jayne was very professional and explained everything in detail. Would definitely recommend and feel relaxed and comfortable that everything will go ok and know that I can call her if I have any worries or questions. Feels completely personalized to our needs and happy with it all.Thanks Jayne

I would strongly recommend Jayne. She has arranged and managed a wide range of holiday and travel arrangements for us - and whether is be a lower cost city break or a special holiday with complex requirements - Jayne is always the same. She provides excellent knowledge and advice and takes all the pain in putting together the perfect trip. This is all done with professionalism. efficiency and a smile along the way. Always positive and a pleasure to work with. Outstanding service!