Hello, welcome to my website, and thank you for taking the time to visit.
As an independent Travel Counsellor, I can help with any luxury tailor-made travel plans you have including beach, ski, family, adventure, round the world, sailing, skiing, Lapland, flights, cruise, city break, scuba diving, honeymoon, safari or UK breaks.
I can save you lots of time and hassle by searching for your next bespoke holiday so you don’t have to. I provide a trustworthy, friendly personal service and everything you book with me is 100% financially protected for peace of mind.
I will plan your holiday using my extensive knowledge from years of working in the travel industry, and my own journeys to over 45 countries worldwide, to make great suggestions and offer hotels and destinations that really suit you.
Please read the testimonials my clients have left below, and read about my previous travel adventures in my blogs.
I am a specialist in the complexities of large groups bookings including multi-generation family groups, sport tours, choral, corporate and university groups.
Please call or email me with your requirements and I will respond immediately, I really look forward to hearing from you!
“Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines, sail away from the safe harbour. Catch the trade winds in your sails. Explore. Dream. Discover.” - Mark Twain
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
17 October 2020
This was my first overseas venture in covid times, and I was intrigued by what travel now looks and feels like in late 2020. When I was offered the opportunity to travel to Barbados courtesy of the Barbados Tourist Marketing Inc. alongside with a handful of agents as well as the UK and Irish media I jumped at the chance. This was a last minute break, so there was no time to waste. Barbados is on the government’s ‘safe corridor’ list, so no quarantine is necessary on return, but negative PCR (covid) test- two of them- are required. The first...
15 February 2020
Flying to the Caribbean in February to escape the British winter had never seemed like a better idea than when we boarded our 10 hr flight to Jamaica, leaving behind the freezing cold rain and gale force winds of Storm Dennis in the UK to swop for balmy heat, swaying palm trees and white ribbons of fine sand next to azure seas. In hindsight this was just pre-covid so our last trip away before the pandemic, and timed so that we arrived back just before the world went into lockdown. Our hotel, Bahia Grand Principe, is situated in Runaway Bay,...
16 November 2018
Mark Twain is famously quoted as having said that “Mauritius was made first, and then heaven; and that heaven was copied after Mauritius.” Never were a truer word said. When you’re on the island of Mauritius the rest of the world suddenly seems irrelevant and quite unnecessary. It is pure paradise, in the truest sense of the word. Located in the vast Indian Ocean just east of Madagascar this small island (28 miles by 40 miles) offers travellers the chance to experience their own version of heaven. Be prepared to cry when it’s time to leave. Don’t believe the misconception...
21 September 2018
On my latest trip to Croatia I returned to the small medieval town of Trogir where I was based as a tour guide working in the early noughties. I’ve lost count of the number of times I’ve been back here, and it’s testament to how enduring Trogir’s charm is. I’m not usually one to return again and again to the same place on holiday but I’d happily spend every summer here. It’s a popular place to start and end Dalmatian Island Cruises and its close proximity to Split airport makes it a great place to spend a night or two...
21 September 2018
Continued from Part 1... From Trogir it’s easy to take a day trip into the nearby city of Split, half an hour away. Split is home to the Roman Emperor Diocletian’s Palace and the ruins are nestled within the pedestrianised old town. The Riva here is equally beautiful and away from the old town Croatia’s second largest city has an urban feel. Klis fortress is nearby and rewards visitors that climb up the steep hill with views that stretch for miles giving you a bird’s eye view all the way to the coast. If you love nature and the...
19 September 2018
When the winter gloom in the Northern Hemisphere gets too bleak and a long-haul holiday isn't an option there are some amazing European Festivals of Light to bring some sparkle back into those winter months! Prague This riverside city rivals Paris for its architectural beauty, art museums and public spaces. The maze of jumbled streets and hidden courtyards are a wanderer’s dream. Czech microbreweries offer a wide range of ales and the city boasts funky cafes and eateries tucked away in narrow streets. Prague is also a great match for the budget-conscious, offering superb value for money. The stunningly beautiful Signal Light...
28 June 2018
Going to the Caribbean was always my dream when I was younger- it had the allure of clear azure seas, tropical paradise, swaying palms and underwater Technicolor. To have been able to visit this part of the world with my job has literally been a dream come true, and I would love to take my family there on holiday as a special treat. If you haven’t been then all the superlatives are true- and photos don’t do it justice. If you’ve been before then you’ll know what I mean- but there are so many places to visit- how do you...
27 June 2018
Travelling isn’t about ticking countries off a list, it’s all about experiences. Here are 30 of my favourite travel experiences whether it is food, people, sounds, sights or smells. These are the things that we remember from our travels, and they’re what make us go back for more. 1. Spain: The smell of sweet jasmine and the sound of delicate flamenco guitar in Seville. 2. Iceland: Floating in the steamy warm waters of the Blue Lagoon as snow falls. 3. China: Wandering ‘The Bund’ (waterfront in Shanghai) at night when the city is lit up and everyone promenades with...
14 June 2018
Here are some of my top travel hacks when visiting Croatia- enjoy! • Croatia has a host of culinary delights in store for visitors. There are gelato shops on every corner, stone baked Italian style pizzerias, fresh seafood and lots of local specialities. Try tangy cheese from Pag Island, truffles from Istria, fresh strudel from the local bakers, and don’t miss the signature dish of Croatia’s Dalmatia Region, a ‘peka’, which is a mix of meat and vegetables drizzled with olive oil, sprinkled with herbs, and then baked to perfection under a bell-like dome. • In Dubrovnik follow signs for ‘cold drinks’...
05 June 2018
Ask me where my favourite place in the world is and I’ll answer you in a heartbeat: Croatia. I’m smitten with the crystal clear sapphire sea, the endless beautiful islands and the delicious seafood, wine and gelato. I dream of the summery background hum of cicada tree crickets and the smell of hot crunchy pine needles and sea salt carried on a warm breeze. I admire the humour and warmth of the infinitely welcoming Croatian people. The 1,100-mile stretch of coast and more than 1000 islands means there are a surprising variety of places to choose from when planning a...
31 May 2018
Written by Steve Rickett, 29th May 2018 In May we boarded the Cruise and Maritime vessel Marco Polo for an 11-day Icelandic adventure. After a prompt departure we made stately progress through the lock and entered the Bristol Channel, choosing to miss dinner to witness the familiar landmarks of Penarth, seen from the top deck rather than from dry land. The Marco Polo is a classic ship built by the Russians as an ice breaker in 1965 and it looks like what you’d expect a ship to look like, rather than a floating multi-storey hotel. Being small and perfectly formed, it does...
11 April 2018
Travelling with children can be a daunting prospect, no matter if it’s your first or fifth child! When you book a family holiday with me I take care of all the little details, from pre-booked seating on the flights to arranging for a cot or kids bed in your room or car seats on the transfers/car hire to top family hotel and destination recommendations. Just call me to find out more. Here are my top 20 travel tips based on personal experience. 1. Bring a change of clothes for your little one – and for you! Take warm clothes for...
02 August 2017
As anyone who’s ever talked to me about travel knows, Croatia is my favourite place on earth and I never grow tired of going back there on holiday. This time I revisited Dubrovnik, where I worked as a tour leader 10 years ago for Explore Worldwide. I was excited to go back and see how things had changed and visit some of my favourite hotels in the area. We went for a week, staying in a two-bedroom apartment Villa Curic located in Lapad, about 10 minutes bus ride from the old town overlooking Gruz Port. The apartments were excellent...
29 June 2017
Club Med were our delightful hosts in Marrakesh, staying at the Club Med Marrakech La Palmeraie Hotel only ten minutes from the city centre. This was my first visit to a Club Med property, and I was delighted to be greeted in the impressive high ceilinged reception area with a cold towel and a drink and most importantly lots of smiling welcomes! The hotel is set within Morocco's oldest palm grove and is built in traditional Moroccan style which includes lots of shaded walkways leading to impressive, mature gardens with calming, cooling water features. My room was warmly decorated...
30 April 2017
Although I’ve travelled a lot in Central America this was my first time in South America and I wasn’t sure what to expect. I am lucky to have friends living in Medellin, the country’s second largest city nicknamed the “City of Eternal Spring” for its temperate weather, so this was my first port of call. The city is nestled in a steep sided valley and has worked hard to shake off its history as one of the most dangerous cities on the planet. The cable car across Medellin is a relatively new construction and is one of the many physical signs...
05 September 2016
America’s Deep South is an area drenched in history, musical legends and famed for its Southern hospitality. We set off to attend a friend’s wedding in Tennessee - but not before we’d road tripped from New Orleans to Memphis and Nashville first - 1,600 miles on the road! New Orleans was everything I had expected and so much more. We stayed in the Hyatt in the French Quarter next to Bourbon Street, an area with busy bars and crowds of tourists. We managed to visit much of the city on foot - enjoying the riverside and aquarium as well...
08 August 2016
I’ve had many happy clients go on Neilson holidays so I decided that this summer we’d pack our bags and head to a Neilson resort in Turkey and see what the fuss is all about! With two 8 year old boys in tow we were hoping they’d be kept busy whilst we had time to relax and we were not disappointed. ‘Relax as hard as you want’ is Neilson’s motto and I thought I'd put this to the test! Whilst I experienced the ultimate sunbed and pool relaxation, both boys loved the kids clubs and experienced paddle boarding,...
31 July 2016
Whilst in Saint Lucia I had the opportunity to visit three hotels on the island, all of which had unique personalities and offer very different experiences. I must admit I didn’t want to check out and leave any of them! Rendezvous is a couple’s only, all-inclusive hotel situated on a two mile stretch of Malabar beach. The atmosphere here is laid back and friendly, and the rooms are luxurious and spacious. It’s worth paying to upgrade to a newly renovated Verandah Suite - the comfy daybeds on the terrace and wow factor interior complete with standalone bath and rain...
30 November 2015
One of the most frequent questions I get asked about the Northern Lights is one that’s unfortunately quite difficult to answer: when and where is the best time to travel abroad to see the Northern Lights? It is the $64,000 question as everyone wants to give themselves the best chance of glimpsing the famous Aurora Borealis. The best places to go depend on what you want to do when you get there. For a city break with a twist, Reykjavik in Iceland is hard to beat, although Tromso in Norway is equally popular. For a more remote break it’s...
28 October 2015
Mauritius is best known as a honeymoon destination, and its reputation for classic white palm-fringed sandy beaches and turquoise waters is not misplaced. It is however becoming an increasingly popular destination for families who want a great alternative to Europe for school holidays in summer, or as a contender to the Caribbean in winter. Mauritius also caters for any activity you can name whether it’s scuba diving, horse riding, kite surfing, walking alongside giant tortoises, boat and snorkelling trips, shopping, hiking and mountain biking - to name a few! This is not just a beach destination - there is...
23 June 2015
I have always wanted to visit the Caribbean islands, it’s somewhere that’s been my dream destination since I was small. When I had the opportunity to visit on an educational trip with Virgin holidays I was over the moon, although I was concerned that my extremely high expectations may mean I was disappointed. I am happy to report that I wasn’t- in fact Antigua exceeded my expectations in every way and is literally heaven on earth. This is really my idea of a perfect destination- sunshine, stunning coastline, friendly people, amazing food and loads to see and do. Virgin...
11 May 2015
I must admit I wasn’t sure what to expect when I set foot onboard Celebrity’s most popular cruise ship for the UK, Eclipse. I was lucky enough to experience this two night cruise from Southampton to Le Havre, a ‘taster’ of what life at sea has to offer with Celebrity. The ship was at maximum capacity- 2,850 passengers- and has just completed a refurbishment which has left it looking fresh and modern. Celebrity Cruises challenge all previously held conceptions about cruising with their ‘Modern Luxury’ approach and are enticing people who had never considered cruising to give it a try. And...
01 January 2015
Firstly, the weather in Seville at the end of September is perfect - warm, sunny, but not too hot and perfect for sitting out on a pavement café in the evening watching the world go by. I was in heaven! The smell of sweet jasmine, the taste of amazing bread, cheese and tapas, the sound of delicate flamenco guitar, the sight of colourful ceramics, brightly painted buildings and palm trees waving - these are all of the things I loved about Seville, plus so much more! There’s so much to see in this amazing city that we ended up hiring...
01 January 2015
I’m a massive fan of the sunshine so when I had the chance to visit Sharm el Sheikh, Egypt in December I jumped at it! This is a fantastic destination for winter sun. We took boat trips to coral fringed islands, rode camels in the desert whilst the sun set, star gazed, watched fire jugglers and snorkelled for hours on end! I wasn’t expecting the scenery at Sharm to be so breath-taking. The jagged mountains rise steeply from the coast giving the whole place a gorgeous backdrop - the mountain’s colours change every minute and a trip out into...
28 March 2014
March is quite early to visit the Balearic Islands and we had mixed weather but it was perfect for sightseeing and we certainly saw a lot in 4 days. The island is popular for biking at this time of year- the empty, winding roads and mild but sunny weather makes perfect conditions for cyclists. There is blossom everywhere in March so the countryside is beautiful. We hired a car and spent the first day driving from our base near Palma to the south coast and the pretty bay of Canyamel, where I spent my holidays as a child....
04 September 2013
Quite simply, my favourite country in the world is Croatia. What I love about it is the crystal clear sapphire sea, the endless beautiful islands, the delicious seafood, wine, ice-cream, the hum of cicadas (tree crickets), the smell of warm pine needles and sea salt carried on a warm breeze, the humour and warmth of the Croatian people and the fact that the country remains unspoilt by tourism. I have previously worked for several seasons in Croatia on Explore Worldwide’s Dalmatian Island Cruise, an 8 day tour of island highlights. I truly believe that one of the...
02 September 2013
To bear witness to one of nature’s most spectacular light shows, the Northern Lights, has always been on my ‘bucket list’. For this trip to Lapland we were based in Karesuando village, deep within the Arctic Circle on the border of Sweden and Finland. Our accommodation was in a quaint little timber cabin nestled amidst several feet of snow. Almost as soon as the sun set there was a knock on my door and a cry of ‘The Lights are out!’ I quickly bundled my son in a duvet and we rushed out into the icy landscape so we could...
08 August 2013
Our latest trip to Croatia was first to the UNESCO World Heritage site of Trogir, a medieval walled town situated on an island a mere ten-minute bus ride from Split airport. This pretty town has a labyrinth-style network of narrow cobbled streets, Venetian stone buildings and shaded courtyards blossoming with flowers. Trogir is a town with soul, and despite the tourist crowds in August, it has a lived-in feel with locals sipping coffee on the Riva (waterfront) alongside visitors from every corner of the globe, adding to the town’s already cosmopolitan air. Large yachts and rugged wooden oldtimer boats...
31 May 2012
Our second visit to Turkey’s Lycian coast was a twin centre holiday. Flying into Dalaman airport, the first half was spent in the seaside town of Fethiye, and the second half at the famous ‘blue lagoon’ in Olu Deniz. Fethiye harbour is a picturesque bay with rows of large and small boats lined up and cafes and restaurants lining the waterfront. It’s a wonderful place to watch the world go by and soak up the atmosphere. Unlike other towns in this area, it does not feel touristy but you will find numerous British people who have...
08 May 2006
I was fortunate as a tour leader to be assigned to a 13 day tour of Kerala, India. I was there for several months from September to April- the best time for visiting although it can get very hot and humid. This small slip of land by the coast in India is known as ‘Gods Own Country’ and it's easy to see why. The coast is lush verdant green with palm trees as far as the eye can see leading down to warm waters and sandy beaches. Kerala is most renowned for the hundreds of miles...
Sent in by L Martin
Shoreham-by-Sea, 05 November 2021
Fun and detailed guidance followed by an idiot proof guide to going on holiday. Love it.
Sent in by K Freeman
Caerphilly, 05 November 2021
Jo was incredible as always can’t recommend her enough - I have never booked a holiday so quickly - Jo’s expertise and understanding is incredible and makes a sometime daunting experience so easy.
Sent in by Graeme Hilditch
Malmesbury, 25 October 2021
An absolutely faultless service from beginning to end. Jo was exceptional at every stage of planning our trip to Croatia and made the whole process stress free. With the complexity and confusion of Covid testing, Jo's communication was excellent, so we knew what we had to do and when. This gave us further peace of mind that we were doing everything we had to do. The accommodation Jo booked for us exceeded expectations and we were envied by fellow travellers. Booking another trip without Jo's help and support will be almost impossible to do - so I'm not sure we'll ever go away again without her services. Could not rate her highly enough. Thank you.
Sent in by Cheryl Insley
wokingham, 01 October 2021
Jo's service is always excellent and we have used her for various holidays over the years. She always takes the time to understand what we are looking for and we are thankful for the lovely holidays we have had because of her experience and service! She makes it easy. We have found her service to be even more valuable this year, with the varying country restrictions and she brakes down requirements/ provides links to information in a way that is digestible and clear. In a time where everything is constantly changing, this is a massive help and provides the confidence to travel!
Sent in by Justyna Hilditch
Cirencester, 01 October 2021
Love booking holidays with Jo, no query is a problem, good selection of options and all sorted very quickly. Plus love the personal touches. Thank you Jo!
Sent in by Geoffrey Kearn
Exeter, 28 July 2021
Great to deal with, so experienced, I highly would, and have, recommended her many times.
Sent in by Linda Cataldo
Brackley, 28 July 2021
Jo has been absolutely amazing during this very difficult time. She has moved holidays without drama. Money has been refunded very quickly on the holidays that have had to be cancelled. It has been a pleasure to chat with her. She has been professional at all times while inside this has been so devastating for her industry. Looking forward to planning more holidays with Jo safe in the knowledge that if anything goes wrong I can totally rely on her to sort it out for us.
Sent in by Joanna Buckerfield
Llantwit Major, 28 July 2021
Jo is an absolute star and so supportive - I would never attempt to arrange our holidays. She takes care of everything.
Sent in by Liz Chamberlain
Winchester, 28 July 2021
Jo is always available, always happy to help, she has been remarkable during the last 18 months. Nothing has phased her, the stress she must be under in managing people's expectations must be enormous, but this is never surfaced. She treats each client as though they are her only client - her customer service is exceptional. She is the John Lewis of the travel business.
Sent in by Simon Bateman
Buckingham, 28 July 2021
If Carlsberg did holidays…… they would use Jo as the benchmark!
Sent in by V Black
Leamington Spa, 28 July 2021
We were so impressed with Jo's suggestions for a last minute summer get away, that we immediately asked her to book our summer holiday for 2022 - a dreamy villa in the south of France, we can't wait!
Sent in by D Walters
Penarth, 28 July 2021
Jo works harder than any travel agent I know to find you great value holidays, that are focused on what you want, and that are more special than what you can find online on your own. Also Jo is at the end of the phone in case anything goes wrong, with her amazing service and positive attitude. Why would we travel with anyone else? Travelling is so complicated at the moment. Jo is 100% on top of all the guidelines and travel requirements. She was amazing before covid, and she is now indispensable.
Sent in by Bethan Galluzzo
Penarth, 11 February 2021
My large extended family and I book through Jo every year - there are 22 of us - and we were devastated when we had to make the decision to roll our much-looked forward-to, Portugal holiday, over again. Throughout the process Jo has taken every step to reassure and advise, giving honest, accurate, up to date advice. We feel much happier now she's helped us book a staycation for summer 2021 - you are in safe hands with Jo and she'll make you laugh too!
Sent in by Peter Newton
Penarth, 12 October 2020
Having been solely tasked with organising our honeymoon, I was looking for someone who would be able to help me create a trip for the ages, but was sceptical as to how a travel agent would be able to help. Indeed, my scepticism was somewhat proved when I went to 2 other travel agents who gave me some general advice and a handful of brochures to sift through. At the recommendation of a colleague, I spoke to Jo and I am so glad I did. After outlining some of my thoughts, she was quickly able to recommend a few different places, and in no time at all had drafted up an itinerary for me. Her fantastic knowledge of different countries was more than apparent and really shined in our initial discussions. With nothing set in stone, I was able to have a good look at the hotels and excursions she had planned so I could ensure I was happy with it before paying anything. Once the deposit was paid, the itinerary was uploaded onto the TC app, which felt easy to use. I was able to to see how much was left to pay, flight details and other itinerary information. With everything all set, it is unfortunate that COVID-19 happened. Jo was again great, recommending different options in terms of rescheduling before moving our honeymoon to a later date. Despite all best efforts, the trip was unfortunately cancelled entirely, but I would still highly recommend Jo; she kept me in the loop, was always open about my options and always just on the end of the phone if I ever needed her. I’m looking forward to getting back in touch with Jo once things are back to some sort of normal and I am more than confident that she will help me and my (hopefully then wife!) to arrange an absolutely fantastic trip!
Sent in by Sarah Smith
Buckingham, 18 September 2020
Jo has been so enormously helpful to us during the COVID crisis. She is always so cheerful. In 2020 we had planned a massive trip and made several changes to our booking pre COVID and she was brilliant. During these uncertain times she has worked hard to unpick our holiday but also reassure us at every opportunity. I simply don't know what we would have done without her !! All of our holidays going forward will be booked with her. Brilliant service, lovely person. Thank you
Sent in by Jess Wood
Oxfordshire, 18 August 2020
Jo was amazing at helping us not only organise our holiday, but also at helping us deal with changes because of Covid. She talked through all the options at every stage and made sure we were aware of all choices/consequences - her industry knowledge made such a difference as we weighed up what was best with the ever changing landscape and her commitment to making sure that she supported us with all issues (even when she didn’t have to!) was truly appreciated. In short, Jo provides amazing service, knowledge and support and I would highly recommend her to anyone looking for expertise and an individual approach.
Sent in by Kate Roberts
Sutton Coldfield, 24 July 2020
Jo originally booked our family of four on a holiday to Majorca in July 2020. The recommendations that she found for us were again perfect and great value for money, she had thought about every detail and tailored it to what we wanted. When everything started with coronavirus this year Jo offered to move our booking to next year, which she did with zero hassle. She has since booked us a fantastic half term break in Scotland. I am positive that Jo saves weeks of searching on the internet, comes up with much better recommendations than you ever could on your own, and saves you money as well. Actually that is not the best bit, which is actually having a real person that you can contact about any aspect of your holiday to make it perfect. Jo will find you exactly the holiday that you are looking for and nothing is too much trouble, she is always available to deal with things good or bad, I cannot recommend her highly enough and I would never book a holiday any other way!
Sent in by R Walker
Penarth, 24 July 2020
My team of coaches and I were supposed to be in New Orleans in July 2020. Jo had booked everything for us. Flights, transfers, beautiful accommodation, a tour itinerary... Then... Covid put the kibosh on all that. Now... as a group booking- had we not used Jo's experience and expertise and services... as team leader... I would have had to have dealt with the cancellations the appeal for refunds not vouchers, upset team members still waiting for monies to be returned for Flights... yadda yadda yadda... you get it. I'm actually getting a headache thinking about it...! But... I didn't deal with any of it. I called Jo. Explained that our event was cancelled...and that we needed refunds not vouchers etc.. as the event in 2021 wasn't planned for the same location! Left it with her. Calm. Collected. And very reassured... I knew that Jo would be able to sort this to the very best that she could. Also aware that she will have had many many more clients that will have been told NO refund etc... and that she would managing some serious fires... I can only imagine some of the stress and upset that the travel industry has faced and still is facing. Would I have had the same care and service from a big travel company ? Would they have dealt with all the stress on mine and my team's behalf? Er...nope. As the World tries to return to some sort of new normal- I cannot recommend Jo's services enough. Imagine being stuck in a country that goes into immediate lockdown again? Imagine flights grounded. Accommodation closed... What if there was someone on the other end of the phone to help, use their years of experience and take some of that upset away? What if you had a holiday of a lifetime in your head planned...and someone could bring that to life? Call Jo. I know that I will never book a holiday anywhere again without using her services.
Sent in by Alison Kinder
Golcar, Huddersfield, 16 July 2020
Jo was recommended to us by a friend. My husband and I booked both flights & accommodation for a trip to Canada and America through her. She proved accessible & responsive, helpful & friendly & took trouble to provide a good level of information on a range of options. We were very happy with the agreed itinerary & would undoubtedly have greatly enjoyed the planned trip. However, this had to be cancelled due to the coronavirus pandemic. Jo was very supportive of our wishes to obtain a refund & made considerable efforts on our behalf to recover our money. As soon as she was able she reimbursed us out accommodation costs. We were initially only offered vouchers by the airline with whom our transatlantic flights had been booked, but over a period of time she then set about getting a refund. We are very grateful for her persistence & have since had this money reimbursed. We would have no hesitation in recommending Jo & will undoubtedly use her services in the future.
Sent in by Colin Stroud
Golcar, 16 July 2020
Jo is very helpful ,hardworking,friendly and helped us get a refund for our recent holiday . We would highly recommend her services She is very knowledgeable and gives a warm personal service to arrange the best deal for our holiday plans although on this occasion it was cancelled because of covid . We would still like to use her again for our future holiday plans as we have found her to be very informative ,amenable and to be proactive with our holiday plans to keep us up to date and deal with any issues .I Feels like a friend who is organising our holiday.
Sent in by Jelena Cooper
Newport, 14 July 2020
Jo delivers tailor made adventures. What doe that mean exactly? Everything you want is provided within budget. Suggestions to improve your experience given. Counsel provided where needed. Communications are always clear and promptly received. Care to ensure a positive experience throughout the holiday takes place because the fine details have been accounted for.. Even when the unexpected hits (Covid19) care and attention to repatriation is given priority. Jo Baldwin is indeed a ‘counsellor’ of travel with the interest and enjoyment of individuals always her biggest concern.
Sent in by Bryan Arnold
Bath, 14 July 2020
Why use Jo when you can sort deals yourself ? Well, if everything goes OK that's fine. But ...what if it does not. Jo has a long history of working in the travel industry. She knows who to ask, how to ask and, occasionally, who to tell ! She will know far more about the places you are going, what to do, what to see and what NOT to do. It does not cost anything to have Jo on your side and I cannot recommend her highly enough.
Sent in by Linda Cataldo
BRACKLEY, 14 July 2020
It has been a difficult time for travel this year thats for sure. All of our holidays have had to be cancelled. Jo has been amazing during this time. She has chatted with us and moved holidays to next year. All the time she has been so calm when helping us with our decisions on what to do. We definitely wouldn't book our holidays with anyone else as we know that whatever issues there may be Jo will go the extra mile to help up sort them out. We recommend her to all of our friends and colleagues. Looking forward to being able to book holidays again
Sent in by Liz Chamberlain
Winchester, 14 July 2020
No drama, no fuss, just quiet, efficient and professional service. Whilst so disappointed we can't travel until next year, Jo rearranged everything with no additional cost - incredible when you hear what other travel companies are doing. Jo always puts the customer first. Thank you.
Sent in by Jacqui Giles
Keld, 27 February 2020
We had a wonderful holiday thanks to Jo. We just gave Jo a budget and a high level brief for our trip to New Zealand and Australia and she came back with a wonderful holiday itinerary . The hotels chosen by Jo were wonderful and great value for money (we could never have organised the holiday ourselves for the money we paid). When one of our flights changed, Jo communicated to us immediately and organised new flights so we did not have to wait in an airport for hours. Jo also arranged all our visas and sorted one important issue whilst we were away (down to us) with efficiency and speed. We also loved the travel counsellors app that lets you pay your holiday in instalments with updates on how much is still owed, itinerary, any changes and days to go. When we go on holiday again, Jo will be our travel agent of choice. We would highly recommend Jo, sit back and let Jo do it all for you and just enjoy a superb holiday. Jacqui and Chris Giles
Sent in by Christine Teideman
Banbury , 26 February 2020
Thank you Jo for organising a holiday of a lifetime for us . We all had a brilliant time and the organisation of everything was brilliant. Just what we needed.
Sent in by Catriona Wright
Penarth, 06 January 2020
Jo has so far booked two holidays for us and we will definitely be using her again. She always gives great advice, is always on hand no matter how many times you need to tweak your booking or even when you are away and need some help. She always goes the extra mile, surprising us with a handy map or activities for the children. She has taken all the stress out of holidays - it is great knowing we can get away with the peace of mind that everything is sorted. We would recommend her to everyone!
Sent in by A Stobbie
Stockport, 10 December 2019
No hesitation in recommending Jo (and have done so to many people) as she is so helpful and works very hard getting the right package and combination for a holiday.
Sent in by Moazil Miah
Haslemere, 04 December 2019
They say 1st impressions count. From the very outset it is hard not to place your trust in Jo as she approaches the task in hand with absolute sincerity and an abundance of enthusiasm. The choices of destinations to visit were sound and relevant to our requirements. Without question, Jo’s experience shines through and therefore we will continue to lean on her to prepare our adventures in 2020.
Sent in by Zoë Day
Buckingham , 23 September 2019
I can’t thank Jo enough for organising this holiday of a lifetime for me and my 18year old son. Every detail was carefully thought through and so on arriving in the bewildering city of Osaka, we were looked after at every stage. It was an incredible experience that lived up to all expectations. I wholeheartedly believe that it wouldn’t have been half as enjoyable had this not been planned so beautifully by Jo. She really listened and understood what we wanted to get from our holiday and went above and beyond to ensure that was achieved.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 02920 003530