Jo Baldwin

We have used Jo's services on a previous trip, which went extremely well but on our recent trip to Thailand Jo excelled herself. We cannot thank her enough for sorting our return arrangements, which were compromised by the recent Trump invasion. We would highly recommend her services and would not undertake a similar holiday without her backing. Additionally Ashley, another travel counsellor, for sorting the original arrangements, which were stress free and worked like clockwork. The personal service that travel counsellors provide is outstanding.

With regards to my Travel Counsellor, namely Jo Baldwin, the only way to describe her is in the words of Tina Turner; "Simply the Best"! This year Jo has arranged my latest holiday and if it's anywhere near as good as the last 5 she has organized for me, I know I am on to a winner. I recommend Jo's extremely professional Travel Counsellor services to all my friends and colleagues whenever I get the chance. I know she works under extreme time pressure to deliver the holidays people need and she always comes up trumps. After all they say diamonds are made from pressure, so it's not surprising Jo is brilliant at what she does. This is a genuine honest appraisal of Jo, as I have nothing to gain from providing this feedback, except hopefully the continued use of Jo's talents to arrange my trips abroad.

Jo is prompt, efficient, and thorough in her business and offers supplied. I fully recommend her to support your holiday aspirations.

I would highly recommend Jo to help with your holiday plans. She is very knowledgeable and always responds promptly and keeps in contact throughout the whole process.

I always recommend Jo and I know she’s helped many friends find their perfect holiday. Nothing too much trouble, endless patience and never any annoyance when plans or budget just can’t quite work.

Jo is so professional and extremely knowledgeable. I always know I’m going to have a fabulous holiday when I book anything with her. Nothing is too much trouble and she makes you feel very special. She listens to you and does everything possible to make your holiday fabulous.

Jo organised a holiday in Peru for me. She gave me a good choice of itineraries to choose from and organised all the travel very efficiently. Highly recommended.

Jo goes out of her way to make sure everything is perfect and the support she provides is incredible. Always on hand to pick up any queries. In fact I’ve just recommended her to two people today!

Jo is fantastic, really listened to what we wanted and planned it beautifully! Can’t recommend her highly enough.

Jo has been extremely helpful. Being able to chat to her about booking a holiday in a destination I'm not familiar with and lots of variables such as temperature, length of day, types of excursions etc. took the pressure off. Jo has been prompt and professional in all her communications and nothing has been too much trouble. I would have no hesitation in using her service again or recommending her to others.

Jo organised our holiday very efficiently and kept us up to date with any changes, including an upgrade to the hotel. We do not have access to a printer, so Jo kindly printed the documentation for us. Altogether a first class service,

Every trip is a comprehensive 10/10. Everything covered, checked and taken care of. I will continue to recommend to everyone.

This is the 5th holiday that my travel counsellor Jo Baldwin has arranged for me. I can genuinely say she is the best! She always manages to find me exactly what I am after. Her global knowledge of all the holiday destinations is clearly second to none, as every hotel accommodation I have stayed at has been fantastic. I have already recommended her services to my friends and family and I will continue to do so for anyone else that needs holiday advice or arrangement. Keep up the great work Jo, you are a star!

Jo seems to possess the ability to know what I want, more than I do. Its like she visualises my experience in advance and takes everything into consideration. She is the best of the best.

Nothing is too much trouble and she has oodles of knowledge about pretty much everywhere! Really helps us cut through the options and book with confidence. Plus she's always great to chat to!

Jo always provides a fantastic service and I’ve been more than happy to recommend her to my family and friends. We’ve just come back from a lovely week in Turkey and had a superb time. What I like most is that I don’t have a lot of time to look for holidays and Jo always has some great options. The private transfers make all the difference when you are travelling with children. The process is always so seamless, they check you in and put all the documents into the App which makes it so easy. Thank you Jo, we will definitely be in touch about our next holiday.

First time using a travel consultant, and it really takes the sting out of trying to organise your own bespoke holiday. Jo was really reactive, friendly, and a pleasure to do business with - I will be using Jo again for sure!

Jo has provided excellent and professional support for our trip (4 of us to Argentina & Chile). Our questions were answered fully and promptly and her advice /suggestions has been most welcome. It is reassuring that she can access all the support services and systems of Travel Counsellors. We have no hesitation in recommending Jo as your Travel Counsellor.

Jo has always been so helpful and efficient at planning our, often very last-minute trips and takes the hassle and stress of finding the best flights and accommodation.

Jo was incredibly personable and enthusiastic about what she could do for us. She came back to us with an itinerary and prices very quickly and made the whole process so easy. I would definitely recommend her to anyone.

Jo provides a top quality personal service, which is not always the experience with some of the mainstream travel agents. It is great to deal with a real person, rather than struggle with the internet. In particular Jo came up with good alternatives when our first choice was unavailable and will advise us when our first option becomes avialable during 2024.

We had a wonderful 5 days in Seville thanks to Jo's excellent service in finding us flights and a hotel. She booked us transfers to and from Seville airport which worked extremely well. The hotel had everything and more than we could have expected. The beds were very comfortable with firm mattresses. The room had a kettle, a minibar and a free safe and a huge TV. The bathroom had a full bath as well as a shower and a bidet. Everything was spotlessly clean and all the staff were very friendly and courteous. The breakfast had a vast choice from fresh fruits through cereals, many kinds of cake, croissants, different fresh breads, ham, cheese, bacon, beans, mushrooms, a choice of coffees, hot chocolate, tea, and 4 juices to choose from. It was centrally located so that we could walk to almost all the sights. Jo was so helpful throughout our decision making and was very efficient in communicating with us, right down to a Welcome Home postcard waiting on our return. I can recommend Jo and Travel Counsellors very highly and will certainly use her again.

Thanks Jo very helpful, giving wise advice as always.

Jo has been amazing, we have had several changes & she has been able to help, nothing is to much trouble. A huge thank you for sorting our holiday out.

I've used Travel Counsellors many times and have previously written a review for Jo, but after her help on a recent holiday, I felt compelled to write another! Jo helped me arrange a trip to the USA; after doing a bit of research myself I didn't think I'd be able to make it work within my budget, but Jo was still able to put something together for me. After the trip was booked, Jo found out that one of the flights had been cancelled, and she immediately contacted me with some alternatives and moved quickly in getting it sorted. Her communication and speed were second to none. On my departure day, one of my flights was delayed, resulting in me missing my connection. Within minutes of the plane landing, Jo was calling me to check I was OK and advise on what would happen next. I felt so looked after, and it made me feel much better in a stressful situation. After the trip, Jo helped me obtain flight details in order to claim compensation from the airline for the missed connection. From beginning to end, Jo was an absolute superstar; such personal and friendly service, truly above and beyond.

Very responsive to initial enquiry and listened carefully to our requirements and created a bespoke personalised honeymoon for us. It felt like nothing was too much trouble and Jo was really helpful, and reassuring when we wanted to tweak plans. A 5 star service and we are now really looking forward to going on our honeymoon that Jo has organised for us.

We've just returned from the most fabulous holiday ever in Cape Town. It was perfect in every way. Thank you Jo - you're the best there is!

Fantastic advice. So excited for our holiday. I felt overwhelmed with options and Jo really helped - suggesting somewhere I would never have looked by myself but which ticks all the boxes. So pleased I was put in touch with Jo!

Jo was amazing, advising us on the destination appropriate for the time of year and the weather we would get, to putting together a holiday to Bali/Lombok that suited the whole family (including 2 teenagers!). Using Jo gave us a selection of hotels that she recommended at each destination, we then selected and she put the complete package together. The hotels were brilliant in their own way and each now holds very special memories for us. We had checklists of what we had to do before we flew, all transfers were seamless and on time. She took all the stress out of arranging a holiday and made it so easy. The Como in Ubud, private villa with our own private pool, amazing service, food, central location and overlooking the jungle! Tugu in Lombok (or the antique hotel!), was small, service and staff were amazing a real cultural immersion with dinners on the beach, snorkelling and the most pristine white beach and crystal clear waters I have ever seen. Finally the Melia in Nusa Dua, where she unlocked VIP all inclusive access that made the holiday very special. From being greeted with marigold necklaces and carved coconuts to access to exclusive pool and beach areas. This hotel was for the teens and it didn't disappoint. Overall I cannot recommend Jo highly enough, her expertise brings new options to us as a family that we would never find on our own and I can't wait for our next adventure to be organised with her.

Another amazing holiday booked by Jo, which was absolutely perfect for our family of four (including a 6yo and 8yo). The recommendations that we get are always exactly what we want and brilliant value, but I would happily pay extra for the personal service alone! Nothing is ever too much trouble (Jo immediately resolved a minor problem with the transfer) and it is so reassuring to know that you have someone available if you need any help. I always recommend Jo to friends and family as the service is always faultless. Thank you Jo! xxx