Great service from Karen. Always gets our holidays perfect. She knows exactly what we want.

Karen is a fantastic person to look after us. Nothing is a problem ever. Always comes back quickly with answers and help.

Karen continues to deliver a 10/10 personalised, friendly and professional service. We always feel confident that any questions we may have about travel plans will be answered accurately and swiftly. We are delighted to have been able to introduce friends and family to Karen and Travel Counsellors and will readily continue to do so.

Karen always takes away the stress of going on holiday.

Karen has been extremely helpful & informative. Prompt & friendly with emails & calls. She has taken time to understand our needs & to find the best solutions.

Karen is very efficient considerate and thoughtful. In a word she is FABULOUS!!

Karen continues to provide 6 Star service for our travel bookings and we have been delighted to introduce family and friends to her and Travel Counsellors. Karen always goes above and beyond in ensuring a complete travel service.

Karen is extremely helpful and accommodating. Thank you .

Karen was most helpful and informative, I would definitely recommend her services to friends and family.

Karen is very helpful and exceeds expectations. She is very thorough both in organisation and keeping us updated. A pleasure to do business with.

So helpful and despite my many queries and changes Karen always made me feel as if nothing was too much trouble. Very reassuring. Will definitely use Karen again and whole heartedly would recommend her.

Karen always gives exceptional service and guidance when planning a holiday. I can't fault her.

Karen is highly recommended for all your travel needs. She is very personable and always willing to assist.

Karen has been remarkable! Very warm and thorough with her communication and always has good advice. I was recommended through a friend and will definitely be passing her details on should someone I know be planning a trip!

Karen and her team are friendly, informative and caring about all aspects of your holiday from start to finish.

Karen was extremely helpful and patient, responding quickly to our questions and requirements. She took away all the stress of sourcing the best flight options for our large family. Thank you!

Karen has been amazing, helping me every step of the way. Especially since I have not left the UK for 20 yrs. More than just booking flights, informing me of my options to getting the visa and to even using my phone! Thank you Karen.

Karen’s expertise and friendliness is second to none - I wouldn’t hesitate in recommending her.

Karen has been an absolute dream to work with. Her professionalism balanced with personal service and care has been outstanding. I have already suggested to a number of friends that they need to book all their future travel requirements through her, I know I will.

Brilliant service, Karen looks after you from your 1st enquiry to the time you get home after a fabulous trip!

We have already recommended Karen to friends and family. Using her services makes planning my holidays so easy & stress free. She’s great!

Karen is always at the end of the phone line whenever we need to contact her. We have used Karen several times for our holiday needs and would not hesitate in using and recommending her again in the future.

Karen was really helpful and found exactly what we were looking for.

We continue to value Karen's exemplary service and helpfulness. We have (and will continue to) recommend Karen's service to friends and family - all of whom similarly value her expertise and professionalism.

Always friendly, helpful and will go out of her way to find any information requested.

Karen is always extremely helpful when it comes to helping us make decisions about holiday destinations. She is passionate about her job and it really shows when helping her clients. I wouldn't hesitate to book again with Karen or recommend her to any of my family or friends.

Karen is the epitome of efficiencies. And so communicative. We are so grateful to have her on side.

Karen is the best agent we have ever had help from. We have been planning our holidays with Karen for some time now and will continue to do so!

Booking with Karen is always a pleasure. She makes everything so easy. Thank you!

Incredible, personal service !! Karen's expertise and skill took all the pressure and worry out of booking our holiday from start to finish. Thank you Karen

Karen has provided us with excellent service, and I can highly recommend her for your personal and business travel needs.

Karen always goes above and beyond when booking holidays for me. I always recommend her to my family and friends as her service is unmatchable.

Karen listened to my brief and came back to me with an amazing proposal for our trip. The process was seamless and she took time to explain everything we should consider. I would definitely recommend her and have no hesitation in using her again in the future.

Brilliant service from Karen, it takes the stress out of organising long trips, highly recommended!

The patience of a saint. Never judged. Walked me through everything. Highly recommend Karen. She has been dealing with me in Australia but has not missed a beat. Thank you for making this experience effortless.

Karen has always been helpful and very efficient in all aspects. I would definitely recommend her to friends and family and already have had friends use her service.

Karen is the ultimate professional at her job. She’s just the best. She supported me throughout a whole year of travelling and had the patience of a saint when I changed my travel plans! I wouldn’t book any trip without Karen now. I highly recommend her to everyone!

Never before has selecting and booking a holiday been so easy and stress free as it is with Karen...

Karen made it so easy to book the cruise with her by explaining everything to us. Her knowledge was first-class. We would definitely recommend using Travel Counsellors.

Karen continues to provide exceptional levels of travel advice and service to us and to friends. We are always delighted to recommend Karen to family and friends, knowing that, like us, they will receive a 10/10 service.

Karen is always very friendly and approachable, nothing is too much trouble. All my family now use her and I recommend her to friends too.

Karen was very helpful in everything she did to help us get the holiday we were looking for. Pleasure to deal with. Superb customer service. Thanks again

Karen has been very efficient in our dealings. An excellent communicator who is very easy to contact. She is very professional and we highly recommend her.

Karen is very professional, helpful, friendly & meticulous in everything she does. She is always at the end of the phone to answer any questions we have. Thank you

Friendly, knowledgeable, patient, happy to research a group booking for a discerning group! Karen understood the brief and we signed up immediately - perfect!

Experience with Karen is second to none - her service is faultless. I’ve already recommended her to 2 people.

Karen has been brilliant arranging our holiday, specifically as we had particular requests, she has listened to everything we have asked for and she has made adjustments to our plans to ensure we have the perfect holiday, thank you Karen

Karen has been really amazing helping organise our holiday. She’s was really knowledgeable about the culture, places, prices, flights and visas. Without Karen I don’t think we would ever of been able to book so quickly/safely/confidently. She’s a real star! Would 100% advise booking with her.

We always use Karen for all of our travel requirements. She is extremely knowledgeable and helpful about every aspect of travel. We have booked cruises, USA road trips, Disneyland Paris, Jet2 holidays and others and every time we experience a seamless service. We have recommended her to several of our friends who have also booked their travel with her and each time they have given extremely positive feedback.

Excellent service from Karen and you could hear her smile down the telephone. Very professional and when we changed our minds it was not too much trouble for Karen to accommodate our plans.

I love Karen’s professionalism, responsiveness and dedication to her clients. She’s an asset to the organisation!

Karen, has made booking our holidays so easy. She is always available for advise and has quickly found answers to our many questions. It is reassuring to know that should we encounter any problems while away, Karen is at the end of the phone to assist. Many thanks Karen.

Karen provides an excellent service and goes above and beyond to help the customer achieve their travel goals.

We haven’t been on holiday abroad for a long time and didn’t really know where go for advice, then we were recommended to Karen. Karen was wonderful and has taken all the worry about arranging a holiday away from us . All we have to do now is look forward to going.

Karen is amazing. We have used her before and would most definitely highly recommend her. Nothing is too much trouble. She is delightful to speak to and is very knowledgeable and offers best advice on all aspects of holidays. She has kept us well informed all the way through. Our holiday is quite complex to some extent and we would not have been able to organise it without her. The company are very fortunate to have her as one of their advisors. Thank you Karen we appreciate all your help and guidance .

Karen is such a pleasure, so helpful, friendly and kind. We have recommended her and will continue to do so!

Karen is very supportive to help with the designing of your ideal holiday. Very attentive to your needs and focuses on getting the best she can for you.

Always so friendly and helpful. I feel like Karen goes above and beyond with her customer service and nothing is ever too much.

Karen was so helpful in booking our trip. She made the whole experience a complete pleasure. She was able to provide us with different options to suit our budget and did so very quickly after receiving our requests. She was friendly and reassuring and gave me complete confidence that we will have an amazing holiday! Thank you Karen.

Karen is brilliant. She is so diligent with getting the right package for us and navigating us through the quotations and payment process. But the service does not stop there. Once traveling and on holiday, she remains almost by your side to make sure that everything is as it should be. Everyone should use a Karen for their travel and holiday requirements.

Karen was and has been extremely helpful and made the process very easy. I will certainly recommend Karen and I will be returning in the future.

Karen has been amazing, working with us to tailor our perfect holiday of a lifetime. Balancing seeing the sites of Japan with ensuring we have time to let the children have a break and make life as easy as possible. I would absolutely recommend her to anyone looking for a bespoke holiday.

Karen has been so helpful booking our holiday. It wasn't a simple holiday to book, Karen listened to what we wanted, gave very useful advice, helped book all the internal travel plans too and even changed some of them for us which best suited our needs. Karen has made this holiday happen, as I would not have been confident enough to book this myself. I feel very reassured by the ongoing support up to and during our holiday. We are very grateful for all Karen has done for us.

Karen is amazing. She goes above and beyond to make sure every step of your holiday runs smoothly. We have now booked four holidays with Karen and nothing is too much trouble, even when we change our minds. I won’t book a holiday with anyone else.

Karen takes away all the worry and concerns I have when booking my cruises. I recommend her to everyone I know.

Karen is an extraordinary efficient Travel Counsellor and as such assisted in our planning for a long committed trip to South Africa (post covid). Polite, proficient and personal underpins her interaction with her client base. We are delighted. And express our sincere thanks.

Karen has been absolutely fantastic. She dealt with my booking very quickly and was on hand to give me first hand knowledge of what I would expect. The app is really good to and allowed me to pay securely. It even gives me a countdown! For all your travel needs - Karen is your first port of call.

I would definitely recommend Karen to everyone! She has been so helpful and guided me through the process. Especially as we haven't travelled after covid and didn't know what to expect going over seas.

Nothing is too much trouble for Karen. She is always calm, efficient and friendly even when presented with the most complicated set of holiday wishes. She always goes that extra mile for you.

Karen was fantastic. Karen took the time to understand our needs and family dynamic, and put together a package which was exactly what we were looking for, including our preferred accommodation. Even then, when we asked if a couple of other options could be prepared, Karen was happy to make all necessary enquiries so that we could assess all of the options. We will, without doubt, ask Karen to help us with our future holiday plans.

Like most people, we have had to change our booked holidays several times during the past two years. For us, this is no mean feat as we are an extended family of 10 so our requirements are pretty complex with three generations of different views. Karen always manages to satisfy every one of us though and we recently re-booked a family cruise (third time lucky). She has been amazing, keeping us updated with the way our future cruise credits would work and ensuring we got the best deals. She knows exactly what we like and doesn't waste our time suggesting things that would not work for us. We have recently recommended her to a few of our friends, one of whom has always been adamant they would never use a "travel agent" - needless to say they have made a booking with Karen and are totally delighted with the service she gave. Karen is not "just a travel agent" - if you are looking for any type of holiday, please contact her - you won't regret it.

Karen has had to help us reschedule our holiday of a lifetime three times, due to Covid reasons, and has been patient, efficient and supportive throughout. I have already recommended her to a friend, and will happily do so again.

Karen was very helpful with booking the holiday and made sure to take all of our preferences into account. She responded really quickly to any emails that were sent and we are all very happy with the destination that Karen located. The whole process was made very simple for us and we can now look forward to a well organised holiday.

Karen goes above and beyond to make sure our trips run smoothly. I have recommended her to family and friends.

Karen is so friendly and does anything she can to put your perfect package together. We’ve often gone back and forth with quite a few questions which she is always prompt and happy to answer. Highly recommended!!

Excellent service as ever. With the current travel restrictions in place regarding covid, having Karen on hand to answer questions on the changing rules was absolutely fantastic. Karen provides a personalised, professional and first rate service. I’d have no hesitation in recommending her to others.

We honestly cannot fault Karen's service, she goes above and beyond to make life so much easier for everyone, especially so in more recent times with the constant changes and rules. She is always there for us even when she is not meant to be like weekends and her own holidays. We get the feeling she does not want anyone to lose confidence in these different times and she is doing a sterling job at that! I will never book a holiday without Karen's advice again, thinking of a Safari next so watch this space!

Karen was amazing and her attention to detail was second to none. She listened attentively to every single detail and the holiday she has arranged is fantastic. Nothing was too much trouble and even the small requests were sorted. We would highly recommend Karen and the Travel Counsellors company. Following lockdown and two years at home, it is so exciting to have a holiday sorted for 2022. We can't thank Karen enough for all her help and expertise .

Karen was recommended by a friend a couple of years ago and since then I have had the pleasure of letting Karen book my holidays ! It is so easy ! I will always book with Karen in the future . The service she provides is outstanding , nothing is too much trouble for her.

Always a fantastic service from Karen very informative and incredibly helpful with any queries.

I have spent a lot of time over the weekend trying to find suitable family accommodation for a few days in 2 weeks time with no luck . I contacted Karen and I couldn’t believe after giving her few details how she found the perfect place for us all . I wished I’d contacted her earlier . Thanks to Karen for such a personal and professional service . She’s a delight to talk to . If you want great service and someone to take the stress of trying to book a holiday I would certainly recommend Karen .

We would like to thank Karen for the amazing service she has provided to help us rearrange the cruise that we had booked this summer and had been cancelled by the cruise line. She showed patience and determination in trying to get hold of the provider and secure a cruise for us for next year. She has also arranged a week in a hotel in England for this summer which was not easy during lockdown and required a lot of time and persistence on her part to try and speak to a member of staff. We have never had a travel agent who has been so committed to their job and worked so hard to deliver such a caring and efficient service. She has consistently delivered on her promises and exceeded our expectations.

I was recently struggling to book some flights and Karen was a fantastic help. She found the specific flights I needed and booking them with her was so simple. Karen always takes great care and attention from enquiry to booking.

Karen has done a super job of finding me flights to Australia so promptly, always ready to help no matter what time of day. She is a real treasure.

I recently had to move a booking forward for a family emergency, Karen moved heaven and earth to make sure I was able to travel as fast as I needed to. Can not thank her enough. It really is a personal experience with Travel Counsellors !!

Karen offers a fantastic professional service. I would highly recommend her to all my friends and family.

Karen was brilliant and we would not hesitate to ask for her help again.

Karen was very helpful and has booked our perfect cruise hassle free. We are looking forward to booking through Karen for future holidays.

Karen was wonderful. She made the whole experience extremely easy and stress free. I will most definitely be contacting Karen for any future holiday decisions and bookings I make.

I was recommended Karen through a friend, this was a blessing. Karen has a lot of knowledge and good advice to give, nothing was too much trouble and she spent a lot of time explaining everything we needed to know as 1st time cruisers. The App is amazing and simple to use as are all the links and information that Karen has sent us. I am total relaxed, excited and confident about our first cruise next year. Thank you Karen we will definitely be using you for our safari holiday one day!

Karen has booked us an amazing honeymoon, which we can't wait to go on. Such a stress free experience! We will definitely recommend Karen to friends and family. Thank you for all you have done! Couldn't wish for anyone better or kinder to arrange our honeymoon and help us!

On Thursday night (29th August) I emailed Karen for help to arrange a flight booking to the USA for a business client visit in 2 weeks time.I happily expected her to follow this up with me the following morning, I Was Wrong! Within 30 minutes of my email (At 9 pm that night!) Karen replied with a list of key considerations for my travel. These were followed up the following morning and my flight was booked! Karen saved me hours of searching giving me the morning back to work! Fantastic service Thanks Karen! I will definitely be a returning customer. Frank Chambers Director Inhalytic Ltd

Karen was both very efficient and helpful. I would have no problem in recommending her to friends.

Karen is first class and I would recommend her to anyone needing a break.

Excellent first class service, any request for information is always without delay and gives great satisfaction to arranging a holiday, journey or flight. The information is always clear by phone and followed up by email. Great service.

Very impressed by Karen’s friendly, professional service, nothing too much trouble. Would highly recommend.

Karen dealt with our booking very well, with a friendly approach, expertly dealing with our requests and questions. The whole experience was dealt with quickly and efficiently, we wouldn't hesitate in recommending Karen to friends and family.

We arrived back from a 10 day Canary island cruise. We sailed out and in to Southampton on the Royal Caribbean Explorer of the Seas. Karen was amazing from the very beginning, helping us choose the ideal cruise whilst sticking within our budget. We've had an amazing time and thoroughly enjoyed the cruising experience. We will definitely be booking another one as soon as we can. We highly recommend Karen to do this for us and anyone else, she provides a truly exceptional service.

Very willing to help with anything we asked.

Very professional and personal service.

It was such an easy experience from start to finish, friendly, informative and professional. We would recommend Karen without hesitation.

Once again, Karen has provided an exemplary level of service. Excellent attention to detail and excellent communication throughout booking. The service we have received from Karen (as a Travel Counsellor supported fully by the Travel Counsellors team) exceeds many recent booking experiences with some other travel companies.

Karen was super helpful and very efficient. Flexible about times when she was available to speak to me, and great at providing me with a range of options which might suit my needs - without pressuring me to choose any particular one. Great service!

Karen was very friendly, professional and made herself available when we had questions about our trip. Very much appreciated.

Excellent personal service. Karen paid attention to every detail and demonstrated admirable levels of patience whilst putting together all the elements of our holiday package.

This is the first time we have used Travel Counsellors. The experience so far has been outstanding, can’t recommend them highly enough. I have and will be encouraging colleagues and friends to contact you.

Karen has given excellent advice when asked and no request has been too much trouble. I am very happy with the way she handled our (multiple person/room and flights) booking and it was carried out in a very prompt and professional manner. I would have no problem recommending her to organise a holiday and itinerary for anyone wishing to take the hassle out of booking a holiday.

Karen has been amazing, very professional and exceeded all expectations. She tailored our holiday to all our specifications and nothing was too much trouble. Cannot thank her enough!

Excellent service, very patient, would certainly recommend to friends and family.

Karen was very knowledgeable and was so particular but not pushy.

Following our initial discussion with Karen, she was able to interpret our ideas into an exciting plan for our two holidays. She managed our changing ideas calmly, this was comforting as our round the world ticket route needed to become our holiday of a lifetime. Nothing was too much trouble. The short break to Rome was also made effortless in the planning. Thank you Karen.

Karen was so helpful and really took the hassle out of booking a holiday. We will definitely be in contact next time we decide to book a holiday.

Really helpful and pro active in sorting out trip.

Excellent service! Karen is always so helpful and informative.

So far regarding my holiday, Karen has been very helpful and easy to contact. I really appreciate everything she has done for me so far

Karen, thank for all your help,saved me a lot of work. Very professional thanks again.

Karen did a great job in booking and organising our holiday for us. She was calm, thoughtful and reassuring. Everything was Lear and checked thorough. Any concerns I had were responded to promptly - including a last minute ticket panic - which was all fine. A very personal service.

Professional, personal and friendly service - Karen went out of her way to meet our needs and exceed our expectations. We have already recommended Karen to friends and family.

Very efficient service done in a quick time. All details explained fully at the time of booking. Prompt reminders for payment. A hassle free experience.

Karen’s knowledge has guided us to book a holiday of a lifetime touring Africa. We had spent hours researching options but with help we have an itinerary that is customised and gives us everything we had hoped for but couldn’t find though other travel agents. Every step of the journey so far has been dealt with by Karen in a friendly and professional way that you rarely find on the high street these days. We found Karen’s flexibility and commitment to finding is exactly what we wanted made the decision to book a dream holiday really easy and without any pressure. The Travel Counsellors app makes the booking and payment process really easy. I can’t imagine booking another holiday through anyone else now we’ve worked with Karen. Looking forward to planning the next holiday already.

Very helpful and very knowledgeable. Many thanks.

Most definitely would recommend Karen. She has pulled out all the stops to get our special holiday just right. Even when she was out of the country she had everything covered.

I am so glad I have found Karen. She is very friendly and professional and my cruise booking went so smoothly in her expert hands. I'm very happy and would recommend her services. Thank you.

Very helpful, prompt and well informed. Sorted out my ticket at 10.00pm

Karen has listened to our plans and advised us of changes that we might wish to consider and we have ended up with a package that we think will be great. We are very much looking forward to our holiday next fall.

Karen was so helpful and very knowledgeable about cruises, made the process very simple, saved me time! Would use Karen again for future trips, thanks so much Karen

A complete first class service and takes a lot of the pressure off me as I have so many other things to organise at present. We would always recommend your services. We are looking forward to our holiday very much.

We have just booked a trip for six of us to go to Zambia for the first time with Karen. She was so helpful and lovely throughout the whole procedure. Anytime we wanted anything changed to our quote she sorted it quickly and effortlessly - especially as we kept changing our minds on what to do! We can't wait for our trip to Zambia, and we all feel safe and confident with our trip knowing that Karen has organised it all! Thank you so much for all your help Karen, will definitely hear from us again to book another holiday.

A wonderfully quick service, the booking I asked for was exactly what I wanted. I am sure that if it had not been it would very quickly have been tailored to suit my requirements. I have already recommended Karen to family and friends.

Personal service, completely tailored to our needs. Fantastic!

I don't tend to use travel agents as I am well versed in booking loads of holidays myself independently. This is probably a combination of wanting to make sure all the details are covered and building the right package. I can honestly say it has been a joy and a relief with Karen putting together a pretty complex trip to the Far East for us. She was one step ahead of me all the time and covered things I didn't even think of. I would definitely recommend Karen and Travel Counsellors and will be using them again in the future

Karen was so friendly and helpful. Very patient with me when I kept changing my mind about what I wanted and went out of her way to make sure I got the right holiday for myself and my family. We really can't wait for our week in Devon and looking forward to relaxing in the hot tub.