Based in Huddersfield

Karen Marsella

Available for new enquiries

It's Nice To Meet You


Thank you for taking the time to visit my web site. My name is Karen Marsella, and I would like to become your very own personal Travel Counsellor. I absolutely love my job and have so much enthusiasm for what I do. I have recently moved to North Wales, where the mountains meet the sea, its a beautiful area, I walk the dog on the beach most mornings. I cover all of the U.K, I have customers all over, from Scotland down to the South of England.

Working from home gives me the edge on high street retailers, no more crowded town centres and as I am an independent travel agent I have so much more to offer you, a unique, hassle free, personal service for all your travel arrangements.

I have a wealth of knowledge in the travel industry with over 30 years’ experience and I will always offer you honest, helpful and practical advice. I have travelled to many different places in the past from Amsterdam to the Far East, so whatever you are looking for, it could be that wedding abroad you've always dreamed of, holidaying in the Med or a multi centre itinerary or simply just a business trip, I am just a call away.

My business is based purely on providing my customers with the highest possible levels of personal service and I would be delighted to assist you with your holiday plans. Travel Counsellors recognises that not everyone is free to discuss their travel arrangements during the working week. My company's award winning technology enables me to work from home and you are able to contact me at times when most other travel agents are unavailable including evenings and weekends.

It would be a pleasure to hear from you in the future, safe in the knowledge that you can sit back and relax in the comfort of your own home, while I make the holiday you've always wanted a reality, nothing is too big or too small, I am only a phone call away or alternatively send me an email with all your requirements.

I look forward to hearing from you.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My customer stories

Sent by Lisa Blakeley

Karen was amazing! So efficient & helpful Thank you

Sent by Joshua Smith

As always, Karen is fantastic at arranging our trips and giving us plenty of information and options that fits our needs. Even when we change the plan slightly, she's always incredibly responsive in finding us something else. Wouldn't use anyone else!

Sent by Melanie Cox

Amazing service. I feel like I’m in safe hands. Fantastic holidays.

Sent by Sara Stevens

So understanding and supportive, never gave in despite having her own holiday . Very grateful for the extra mile . Would recommend without hesitation

Sent by Samantha Wilkinson

Karen is always so helpful and accommodating - she provides a fabulous service and nothing is too much trouble.

Sent by Howard Blackburn

Karen is just brilliant at presenting a range of holidays to suit our requirements, always on hand to help during our break and as always extremely patient with me as I am a demanding traveller! Thank you Karen for 20 years of happy travelling xx

Sent by Nicholas Ely

Excellent travel agent

Sent by Margaret Blaylock

Very helpful & great selection of holidays to choose from.............

Sent by Karen Guy

Karen is a pleasure to deal with and will ask our opinions and then source the most appropriate holiday which matches our criteria. Thanks Karen

Sent by Andrew Laird Boldy

Fantastic responsive service, catering for my changing demands. Absolutely would recommend Karen.

Sent by Susan Titley

Karen uses her expertise and knowledge in helping choose the correct location and hotel. I have peace of mind when booking through Karen. The thing is, she listens to your needs, and won't sell you a holiday unless she thinks it fits your requirements

Sent by Paula Sugawara

Karen asked for details of what kind of cruise we wanted as well as what we didn’t want. Rather than selling to us I felt she consulted - looking to find the cruise that would fit our needs. She was also very good at checking details and alternatives. A pleasure to work with

Sent by Claire Manderson

Faultless !

Sent by Sharon Phillips

Karen is absolutely OUTSTANDING! I would not book a holiday any other way. She is the best ever!

Sent by Claire Johnson

Karen is very professional and clearly excellent at what she does. We would ordinarily book our own holidays but wanted to tap into Karen’s knowledge and expertise when booking this holiday. Karen is also happy to help with any additional arrangements to ensure the holiday is perfect.

Sent by Joshua Smith

We're constantly in touch with Karen for our whole extended families trips. She's always got the answers and has booked us some fantastic holidays. She's worked around us sometimes being slow in answering and other times needing replies at silly times, quickly. Absolutely spot on!

Sent by Andrew Reynolds

Karen is amazing, her time, care and personal tailoring given is second to none and she will always be our No1 choice when booking any holiday , A massive thank you

Sent by Alan Ward

Karen is always available and if she misses your call she will always call you back Alan

Sent by Susan Titley

Karen was very understanding to my needs and was so very patient. Would highly recommend her excellent knowledge and experience

Sent by Sharon Phillips

Karen is OUTSTANDING! I have (and will continue to) recommend her! Lots of friends and people we have met on holidays have since booked holidays through Karen. I cannot say enough how amazing she is!

Sent by Barbra Davidson

Karen is a fantastic travel consultant and goes above and beyond to help you and to make the holiday your best ever experience

Sent by Joshua Smith

Karen's helped us sort a few trips now and has always been a great help. There's always a few options given to chose from with a clear breakdown of pro's/cons and budgets. She's very patient and a pleasure to communicate with. Thank You

Sent by Samantha Wilkinson

Super personal service- nothing is too much trouble for Karen

Sent by Renee Comerford

Karen ensured our holiday was tailored to our needs. The service was exceptional, providing us with a lot of choice. Thank you

Sent by Nicola Jagger

Karen was amazing from start to finish! Tailored our requests and helped us to choose the best locations and the best places to stay. Great communication and super speedy service, really good to have her reliability and expertise!

Sent by Angela Markley

Karen is so easy to work with and goes above and beyond in order to meet the brief that I have asked her to accommodate. I would not hesitate to use her again and to recommend her to others

Sent by Philippa Robinson

Karen listens to what you would like and adds the benefit of her own experience to make the experience truly special

Sent by Duncan Arrowsmith

Karen was really helpful in helping us find our dream holiday. She listened to what we wanted and gave lots of options. Karen was also really easy to contact and was always on hand whenever we had questions. Fantastic service and can’t wait to go on our holiday!

Sent by Iain Threlkeld

Excellent level of service and very helpful when asked to change plans and offer alternative accommodation.

Sent by Jeremy Mitchinson

We met Karen in Cuba on holiday 3 years ago. She is now our go to person to book holidays. She does a fantastic job looking at options and offering suggestions we would not have thought about. Egypt next year, thanks! And possibly a cruise! Thanks Karen for doing a fantastic job and we love being able to keep in contact post Cuba.

Sent by Sandra Howarth

Really understands holiday requirements. Very clear, flexible, friendly and makes the whole holiday feel special and in safe hands. Thanks Karen you are the best!

Sent by Claire Beck

Karen was fantastic! Very helpful and thorough! Kept me updated with lots of details.

Sent by Julia Milton

Fabulous travel agent!! Very patient in finding me our amazing holidays every time!! Thank you

Sent by Howard Blackburn

Our Travel Counsellor, Karen Marsella, has helped find our dream holiday each year for the past 20 years and they have all been absolutely wonderful!!!

Sent by Deborah Clarke

Karen is super helpful to understand your needs and help you create the break and experience you are looking for.

Sent by Nicholas Ely

She’s number 1, perfect

Sent by Joanne Hindley

Karen gave an excellent service throughout and designed a holiday that suited our budget and requirements making our decision-making easy and our experience a pleasurable one. Highly recommend her services.

Sent by Danielle Hirst

I can't recommend Karen highly enough - she was super helpful, looking at a huge range of options for us & offered lots of advice & suggestions. She really knows her stuff & understands her clients' needs. We had an amazing holiday & felt very well well informed of all the details of our trip, from start to finish :-)

Sent by Tanya Blake-Miller

Karen was very efficient, responding to any enquiries promptly and sorting everything out for us. Great service.

Sent by Christine Powell

Karen was very good, easy non hassle experience. Will be booking through her again Thank you Karen

Sent by Vickie Tyas

Super helpful. Went over & above to get us all our special requirements for our holiday to Cuba. I would definitely recommend Karen & will be using her again in the future

Sent by Catherine O'Shaughnessy

She was fantastic. Took on board all our requirements and found the perfect place. Great communication

Sent by Katy Leicester

Karen has been so helpful in providing several quotes of different style hotels and itineraries until we found the best combination! Great customer service and expert knowledge

Sent by Lindsey Gibson

Always happy to help. Gives options and advises appropriately. A*******

Sent by Alan Hirst

Excellent service

Sent by Eileen Masters

Karen was great and found me two holidays. Thankyou

Sent by Joanne Graham

Karen has dealt with all the questions I have sent to her, promptly and put me at ease.

Sent by Emily McCormick

Amazing customer service. Easy to arrange. Taking the stress out of travel

Sent by Tracy Mott

Karen is fantastic. Knowledgeable, helpful and friendly. She took time to find us the perfect holiday and we can’t wait to go!

Sent by Victoria Moore

Karen first helped us plan our honeymoon 13 years ago and numerous trips since. She always takes time to understand our needs and gives us fantastic options. I have recommended her to numerous family and friends and will continue to do so

Sent by Joanne Lee

Very helpful, nothing was too much trouble. Karen managed to find us an amazing holiday at a fantastic price. Great customer service

Sent by Joanne Lee

Very helpful, nothing was too much trouble. Karen managed to find us an amazing holiday at a fantastic price. Great customer service

Sent by Lindsey DuQueno

Really patient and helpful and prompt communication. Thank you

Sent by Sharon Phillips

Absolutely outstanding friendly, professional and supportive service. Rated 10+ as have already recommended Karen to many of my friends...and they have used her

Sent by Lucia Cunha

Karen has been amazing. She listened, she provided options and more. Very tailored experience.

Sent by Claire Screeton

Would definitely recommend Karen. We have booked with her many times and she always provides outstanding service

Sent by Daniel Reynolds

Karen was extremely helpful and knowledgeable in helping us pick our Honeymoon destination and resort. Also very patient as we chopped and changed our minds and resent quotes as we needed them. I would have absolutely no concerns in recommending her to others, after she was recommended to us.

Sent by Mhairi-Clare Luke

Excellent service! Can’t recommend Karen any more. She was amazing!

Sent by Gillian Holden

Thank you so much for your help. Can’t wait for my special birthday holiday.

Sent by Jeremy Mitchinson

Karen has been brilliant at looking at a great selection of holiday options and helping us select our preferred choice. Regular contact and support, and a very personable touch. Thanks Karen

Sent by Rajinder Lalli

Very helpful got what we needed highly recommended Thanks Karen

Sent by Lawry - Jayne Marshall

Karen was very helpful and prompt. She has found us yet another great holiday. I would definitely recommend

Sent by Carole Bramley

Karen was very helpful and patient! We have been very pleased with her bookings and can't wait for our holidays. We would definitely recommend her services.

Sent by Caley Hardcastle

A pleasure to deal with, very very helpful. Thanks for your patience finding our perfect holiday

Sent by Lisa Danielli

Karen took the time to find out exactly what we wanted and was very patient with my ever changing requirements. Would definitely use this service again for similar experiences

Sent by Catherine Risely Bell

Karen made fabulous suggestions beyond our original ideas and put together a great package. Couldn’t recommend her highly enough.

Sent by Shirley Craner

Very pleasant manner / very efficient at the bookings and advice / I will recommend Karen to all my friends without hesitation.

Sent by Samantha Wilkinson

Karen always looks after us, I wouldn't book with anyone else - I always safe in her hands and trust her completely - Thank you

Sent by Julia Milton

Karen, my personal travel agent is fantastic! A big thank you from me and mine for helping us have amazing holidays!!!

Sent by Sylvia Rogers

Karen is fantastic and so knowledgeable would highly recommend her!

Sent by Caroline Ford

Perfect easy and amazing as always thanks Karen

Sent by Michael Langton

An exceptional level of service, 2nd time we have used her and won't be the last. She does what she says she will do and most importantly keeps you updated

Sent by Claire Johnson

We contacted Karen to find us an extremely late short break to the Canary Islands. We would ordinarily source and book our own holiday, purchasing flights and accommodation separately. However, we couldn’t quite find what we were looking for at such short notice, which was why we turned to Karen. Karen did an excellent job and the holiday met all our expectations. The hotel was fabulous and the upgrade to a Junior Suite (as requested by Karen) was a lovely surprise and really made our holiday. I wouldn’t hesitate in recommending Karen.

Sent by Susanne Bearne

Service first rate and used Karen for several years now. Excellent

Sent by Jason Douglas

Karen was as smooth and efficient as ever and always continues to give top class service, with the minimum amount of fuss. Karen’s a gem and I will be looking forward to booking through her in 2019! Top class service and one happy customer.

Sent by Howard Blackburn

A fantastic service, Karen Marsella has been finding me great holidays and flights for over 10 years now and I wouldn't hesitate to recommend her services to my friends, family and colleagues, thank you Karen

Sent by Julie Walsh

All that remains is for both me and my very happy husband to extend our gratitude to you for ensuring that our trip was everything we dreamed it would be, your assistance, helpfulness and professionalism has been consistently outstanding and we can't thank you enough. I will not hesitate to use your service again in the future and will certainly recommend you to our friends and family.

Sent by Andrew Wilkinson

Karen is fantastic, responsive, honest and knowledgeable; we can always trust her advice and delivery

Sent by Sally Hackney

Fantastic service brilliant experience all on a Sunday too !

Sent by Tracy Mott

Karen is amazing. Patient (when we keep changing our mind), knowledgeable (some great location & accommodation suggestions) and really friendly.

Sent by Adam Foy

Karen is a pleasure to do business with. Friendly, professional and complete in the service provided. I liked the message received the day before we departed to confirm we had everything ready - it showed Karen really cared.

Sent by Sandra Howarth

Karen always understands the type of holiday we are looking forward. She is reallly efficient and flexible on being able to contact her which is a real plus. Always helpful and cheerful with great holiday bookings!

Sent by Ruth Potter

Karen is amazing, she has helped us find holidays before and is always a complete star to deal with. She is super professional but incredibly personal too and I would recommend her to all my family and friends!!! :)

Sent by Sharon Phillips

Outstanding service - helpful and very accommodating. I have already recommended Karen to a number of my friends

Sent by Reginald Gay

Karen has listened to our questions, provided the answers and put together a brilliant program for our trip to Canada.

Sent by Julie Walsh

Karen has been simply wonderful, nothing was too much trouble and her approachable manner meant that all arrangements were free from stress. Would definitely recommend to others and hopefully will be in a situation to use her services again.

Sent by Adele Lee

Karen was very patient and spent a lot of time advising and searching so that we got the best deal to suit our needs. Nothing was too much trouble, even when we wished to amend flights, have already recommended to two friends!

Sent by Paul Corns

This is the only way to sort a holiday out !

Sent by Geoffrey Matthews

Fantastic help and support by Karen again. Nothing too much trouble!

Sent by Christine Tetlow

Excellent as always - very thorough and helpful - nothing too much trouble. Thanks again Karen

Sent by Claire Screeton

Karen provides an excellent service and we have always had great holidays whenever she had been involved in the booking. Would definitely recommend to her

Sent by Janet Hall

No matter how many times I change details and ask for different quotes Karen is never fazed and handles each request with enthusiasm.

Sent by Adam Foy

Karen's professional and amiable approach made doing business a pleasure. Karen was able to interpret our requirements into a great set of options, one of which we choose. A great service, wonderfully delivered by Karen.

Sent by Jason Douglas

I already have recommended Karen. Karen always gives excellent service and attention to detail. She always caters for the customers needs and if she has knowledge on the area/accommodation, is always willing to recommend certain restaurants, locations to visits etc through her own experience. Karen also keeps you up to date with how she is progressing, on finding the customer their ideal experience and has not disappointed in doing so as yet. Excellent service.

Sent by Chris Hall

Excellent service and would highly recommend to anybody in the future. A credit to your company

Sent by Malcolm Bugg

Hi Karen I would to thank you for organising such a wonderful holiday for Vanda and I, it was truly the best holiday we could ever wish for. Also we can't thank you enough for your kind gifts, we have just received a lovely bottle from you. Once again thank you from both of us, hope to book with you in the future.

Sent by Janet Hall

Karen is very efficient and gives immediate attention to your enquiry. She always finds a holiday with your exact requirements. If you are flexible with dates and hotels etc, Karen will supply a variety of examples for you to choose from. Very efficient, I would recommend her services highly.

Sent by Jason Douglas

Karen bends over backwards to make sure she gives the best personal service possible. She is very customer orientated and even when requests are coming thick and fast, for alternative dates flights accommodation etc, nothing is too much trouble. She's fantastic!

Sent by Sandra Howarth

Brilliant customer service! An understanding of holiday requirements then matching them to our budget. Very speedy, flexible approach to our enquiry. We loved Croatia and also had a day trip to Venice which was amazing! Have you seen the advert if Carlsberg did........ Well we now call you Karen Carlsberg, as it was so fantastic! We will definitely be going back. Thank you Karen

Sent by John Robinson

Karen has been very proactive and efficient every time we have booked a holiday with her. She makes us feel very special with her personal touches. Her communication skills and her expertise in the travel industry reflects on the fantastic holidays we have had.

Sent by Viki Harris

We've just returned from our holiday - the holiday of a lifetime, thank you so much for all the hard work you put in to making it happen so smoothly and be so brilliant! All the travel arrangements went to plan, we were met at every airport by really nice and helpful drivers and the trip to see the orangutans and turtles was fantastic as we had our own personal guide who was great! The hotel in Borneo was pure luxury, we arrived to find rose petals scattered on the bed and bath, a huge chocolate cake and some other bits and bobs - a fantastic welcome after our 15 hour flight!! So, thank you so so much for making it a really special holiday and one we'll remember forever. You did a fantastic job of organising it and I will be recommending you to even more people!!!