We have just returned from a fantastic trip to South Africa and Zimbabwe, booked through Karen Thornton. Nothing was too much trouble when organising and every detail of the trip was planned to perfection and ran so smoothly whilst we were away. Karen has been amazing… again, I always book through her and love the reassurance that she is at the end of the phone should we encounter any issues whilst we’re out of the country. Would highly recommend her and already looking forward to our next holiday!

Wow! What can we say! We’ve just arrived home from the most incredible stay at Ikos Aria which was arranged by the amazing Karen Thornton. Karen took so much time to listen to our Holiday goals and what’s important to us, in order to tailor our Holiday to perfection. From making our restaurant and Tesla reservations, checking us in, providing first hand experience and tips about the resort (even recommended sea shoes which were a game changer) …we just couldn’t have asked for more! The service provided by both Karen and the resort was out of this world! So much so…Karen has already arranged our next trip to return with our family whilst we were still away! Karen even arranged a beautiful Retirement Cake on our first evening along with welcome bubbles and a lovely thank you note left in our room. We will never book a Holiday without our trusted Holiday Guru Karen. No wonder you are Gold! Thank you x x

Perfect planning We have just returned from our second trip arranged by Karen Thornton. Both holidays were stress free and the accomodation booked was perfect. Karen listens to what you want and absolutely delivers! Last year she planned us a trip starting in San Francisco and then driving down the Pacific Highway, at very short notice five weeks before we departed she added our sister in law to the booking securing the same flights and accommodation within less than 12 hours! We have just returned from a trip to Antigua, the hotel Karen recommended was spot on to meet our needs, both from a budget perspective and location! Next year it will be my 60th birthday, and we have no doubt that Karen will provide a fantastic itinerary for the celebrations!

I have just returned from an amazing trip to Iceland with both Karen and Andrea. I have not been away with Travel Counsellors before and was blown away by their "can-do" approach. Their ability to re-programme events in such a short time frame when the weather was not on our side was astounding. The whole process of booking, communication and delivery of the holiday was exceptional. Both counsellors were thoughtful, professional and approachable which was the perfect recipe for an amazing trip. I would not hesitate in asking them to plan and book another holiday for myself and my family. Thank you

Trip of a lifetime We’ve used Karen before and had a fantastic experience, so when it came to planning our honeymoon to Sri Lanka and the Maldives, we knew we were in great hands. Once again, she exceeded our expectations! The Sri Lanka leg of our trip was packed with different elements—multiple destinations, activities, and logistics—but everything ran seamlessly. Every transfer, tour, and hotel was carefully planned, making our journey completely stress-free. As a Maldives expert, she gave us excellent advice on splitting our stay between an overwater villa and a beach villa, which allowed us to experience the best of both worlds. Her recommendations were spot on, and we couldn’t have asked for a more perfect honeymoon. This was truly the trip of a lifetime, and Karen is the only person we would trust to plan such an important holiday. If you’re looking for a knowledgeable, attentive, and detail-oriented travel counsellor, look no further. We wouldn’t hesitate to book with her again!

Karen Thornton is our holiday advisor she helped us plan an amazing family trip to new York then onto Iceland we had such a brilliant time making lots of precious family memories our kids loved all the trips we did Karen organised everything for us booking all the trips for us nothing was too much trouble lots of advice and information so we could make the most of our trip whilst away we messaged Karen at 7am!!! Poor Karen lol! as we queiried our hotel booking on arrival bless her she answered almost immediately and said she would sort it out which she did no problem I would definitely recommend Karen to anyone who wants a stress free holiday planning for them it was great knowing that advice was on hand if we needed it. We will be seeking Karen's help for our next holiday !!

I contacted Karen Thornton at travel counsellors after being highly recommended by a friend for helping book our next holiday, which was a special one being my husband’s 50th Birthday. We were a bit overwhelmed of where to go, but Karen listened to our wish list and put forward some proposals, we decided on a 3 centre trip to Thailand and it was one of the best holidays we’ve been on, if not the best! Without a doubt, Karen is very experienced and has the intel of the best places. We wouldn’t have been able to put together this trip without Karen’s expertise nor would you get the same service from a high street travel agent. Customer service was 5 star, we had a problem checking in online and Karen was straight on the phone helping sort everything out. She also checked in with us at each destination to check if everything was ok. Definitely we’ll be using her services again and highly recommend Karen in helping anyone with booking their next holiday, you won’t be disappointed!

Another incredible holiday! We’ve booked 4 holidays with Karen now and each one has been brilliant. Karen takes the time to get to know you to understand what your likes are in order the find the best holiday for you. We’ve just come back from a holiday in Mauritius which couldn’t have been more relaxed and perfect. Karen makes the whole process easy and ensures all your needs are met throughout booking, the lead up and the holiday itself. I’m always happy to recommend Karen to friend's, family and colleague’s.

Wholly recommend Karen Thornton (Travel counsellors) . Excellent experience . Karen is incredibly efficient and helpful . She answers any queries with incredible speed and goes all out to help resolve any issues. Fully contactable and helpful if you have any questions or need help while on holiday. Karen quickly Built a holiday experience for us and went all out to meet all of my requirements. 5star service.*****

The perfect family holiday experience I wouldn't hesitate to recommend Karen Thornton at Travel Counsellors. From finding us the perfect family holiday to Cyprus, organising check ins in advance, making restaurant and spa bookings and checking in on us once we'd arrived, everything was faultless. As someone who has had a poor experience with a well know online holiday provider in the past, this was a completely different experience. I wouldn't book a holiday through anyone else in the future - thank you Karen :)

I have just returned from the most incredible holiday in Bali with my teenage kids. Karen Thornton put together the package including 2 different destinations on the island. Prior to going Karen was amazingly responsive and supportive when I had to change the dates - in fact managing to get an upgrade on the different dates! Nothing was too much and it is was so reassuring to know she was there if needed (even if I forgot the time zone when messaging her!!) I would highly recommend Karen and Marina to plan and book any holiday.

We contacted Karen Thornton after recommendations from a local community group on social media. We contacted Karen out of the blue and she was open and receptive to hearing from us. We had left it with about 3 weeks notice to book our honeymoon, we were so busy with wedding plans and just couldn’t find the capacity to plan the honeymoon. We discussed with Karen a wide range of options we would be looking for, we certainly didn’t make it easy! Karen helped to steer us in a direction which we all agreed met the requirements and budget We enjoyed the app she gave us access too which loaded up quotes and itineraries to be viewed and compared Karen takes care of it all once you make your decision, we just turned up at the airport with our passports! When we arrived at the hotel we were greeted like royalty and Karen arranged for some extra treats in our room as a wedding congratulations. Karen politely checked in with us while we were away to ensure everything was as expected and we felt reassured by having someone to support us should something go wrong We cannot wait to use Karen again, she takes all the stress out of holiday planning!

Highly recommended for your travel experience ?? In the whirlwind of wedding planning, finding Karen was like discovering a hidden gem! Recommended to us by one of our suppliers, I’d never considered going with anyone except the standard travel brands or booking it all myself. However, as this holiday wasn’t ‘just any old trip’, we sought Karen's expertise to curate an unforgettable experience! From the outset, Karen listened to all our ideas, perfectly combining them into three exquisite honeymoon options. Being real ‘newbies’ in planning such a grand adventure, we were initially quite daunted with how it all worked and the aspect of such extensive travel plans. Yet, Karen effortlessly guided us through the process, introducing us to the remarkable MyTC app. This ingenious tool transforms organisation into an art form, catering perfectly to my meticulous nature of all things planning! With every detail arranged and readily accessible, the app turned what could have been an overwhelming endeavour into a seamless, stress-free experience – a true dream for any bride-to-be juggling wedding plans, a full-time job, gym sessions, skin care, social life, and life in general!! ???????????????? Without hesitation, I highly recommend Karen for your next travel experience. Karen and the team will navigate the complexities of flight schedules, transfers, and accommodations forthfilling all your needs and allowing you to revel in the anticipation of your perfect getaway. Let Karen turn your travel dreams into an exquisite reality. ??????

Karen Thornton has been brilliant. She answered every question quickly and put my mind at rest by fixing a problem (created by my own mistake)! I found her to be a very reassuring presence, she made sure everything was in place and we had no hiccups at all. When choosing where to go, Karen was an absolute treasure trove of knowledge, she sent us some options that really were spot on for our requirements. From start to finish, I would not hesitate to use her again or recommend her.

Our experience was faultless throughout our trip to Thailand, an exceptionally well organised honeymoon to some fantastic locations. The trip consisted of various locations in Thailand with plenty of transfers, organised down to every last detail, transfers included and provided the best of service. We missed our connection flight and cannot fault the re-organisation of next day flights and accommodation, this gave us the opportunity to avoid unnecessary stress for our incredible trip! The locations carefully chosen by our travel consultant were incredible and well suited to our requests. The Sarojin in particular was one of our favourites and the level of service was impeccable. This was the second trip we have booked through Karen, her services come highly recommended for a stress free trip!

Well what can I say about Karen. Just book your holiday with her and experience the best service, such great knowledge, you will not be disappointed. Karen booked us the most memorable holiday, that’s why we will not go anywhere else now.

We had a great experience with Travel Counsellors Karen Dormady. She listened to our requirements and provided great options to suit our situation. The booking process was easy and we loved having Karen on hand to advise us. It was reassuring to have Karen keeping in touch and checking us in for our various flights whilst we were away. Overall we had an amazing holiday and we would recommend using Karen again.

Karen Thornton is a magician. I asked her to provide a holiday for my 77 year disabled mother, whilst catering for my 14 and 17 year old children... we've just come back from the most incredible week in Lanzarote, where my mother's mobility issues were taken care of from the time we arrived at the airport, to when we returned. Everything was in place and the support from Karen from word go was significant to us all. There is no doubt that I'll be using Karen for everything going forward, her advice, thought, fine detail made our holiday so pain free and easy. Just absolutely perfect, I cannot recommend enough.

My Husband and I were blessed to be reccomended Karen Thornton as our Travel Counsellor. We called her on a Friday afternoon and by Sunday our dream Honeymoon to Hawaii was booked. Karen listened to our desires and asvised us accordingly with her breadth of knowledge. We flew from Manchester to Dublin, to San Francisco, the Big Island, Oahu and back to Englad via San Francisco and Dublin again. It was SEAMLESS. I cannot describe how perfect the trip was and how special Karen made our Honeymoon. We were due to visit Maui but due to the fires were unable to go. Karen was incredibly attentive, dealt with all flights, hotels and cars and replanned our trip so we visted Oahu instead. My husband and I didnt even have to think.. An absolute blesssing. The change in itinerary was no bother as it allowed us to explore and enjoy an island we had not considered and we ended up having the best time. All accommodation booked for us was world class and we will definitely be using Karen again. The travel counsellor app was a dream and Karen enabled us to set up a gift registry for our Honeymoon which was utterly fabulous and made it so easy to pay for our Honeymoon.

TC first use but not the last! … This is the first time of using Travel Counsellors. Karen Thornton was outstanding from the initial chat all the way through - ending with a welcome home card on return. Karen listened to what we wanted - arranged a twin centre break in Bali and Singapore. The holiday was beyond what we expected - how Karen managed to get the amazing upgrade at Marina Bay Sands in Singapore which was out of this world is obviously a TC secret and a Karen bit of magic! Whilst in Bali, Karen messaged wishing hubby a happy birthday and also arranged a cake for him (which was delicious) We WILL definitely be using Karen again as she made everything so straightforward, with links to relevant forms/visas we needed to complete. Ideas of trips (which she was able to add into the holiday). Thank you Karen - 5*

Look No Further! Not the first and definitely not the last booking with our lovely independent agent Karen Thornton. Karen found us the best complex for our first family holiday together, it was everything we needed and more! The children loved it and we even got some time to enjoy a Turkish massage ourselves ?? Unfortunately our holiday ended with a bit of a bang and one of our children ended up in hospital. If it wasn’t for Karen I don’t know where I would have started or what to have done in what was a terribly scary situation. She guided me through the insurance process and gave me useful contacts late at night which took a massive strain off after being separated from my family. A absolute super star with a great knowledge and ability to make your sunny dreams come true ?? Thankyou for everything x The Darbys x

Karen Thornton is the best! Not only is she great at finding the best holiday deals but when my holiday was cancelled due to wildfires she secured us another one within a matter of hours. Her knowledge and support is just fantastic. I would never use anyone else!

We booked our 2 week holiday to Bali via TC agent Karen Thornton and the process was seamless. She was able to help with any questions we had, and was very helpful even when we were going back and forward picking different accommodation because I am fussy and couldn't decide! Very helpful having our transfers pre-booked and pre-paid in advance so we didn't have to worry about that on holiday. Would definitely recommend.

Fabulous service from Karen Thornton of Travel Counsellors. I usually organise all my own trips bit on this occasion thought time to leave with a Pro .. and Karen did us proud, suggesting activities and itineraries, then booking everything without us paying any extra. It was especially great to know there was someone there ready to step in and help if anything went wrong (which gladly it didn't!)

Karen, with her expertise and enthusiasm , made my trip to Australia , Bali and Bangkok, a reality and a dream come true. Not only did she navigate time differences, airlines, stop overs and budgets but she gave me the confidence to enjoy the journey as much as the experiences and now has given me the desire to look forward to more adventures around the world. Thanks again Karen for your professionalism and passion, for what you do so well.

We have just been on an amazing honeymoon, all thanks to Karen Thornton. You were amazing from start to finish, starting with a meeting to discuss options, then arranging a meeting with the safari company to build the package. While abroad, there was a hiccup around the commute from one camp to another. After a quick message to Karen, it was progressed to the safari company and the issue resolved within the hour. Absolutely amazing service. Very much looking forward to booking our next holiday with you and will definitely be recommending you to friends and family.

Well what can I say … Karen is an absolute star ?? I first contacted her to plan my 50th birthday celebration in the Maldives and within ten minutes of chatting knew knew exactly what I wanted. Everything was seamlessly easy and Karen kept us well informed along the way. Some very personal touches along the way… hand delivering our tickets and a beautiful handmade frame as a birthday gift. Our holiday was absolute paradise and even more special than we imaged. Karen arranged one of the best rooms on the island and an exquisite lobster birthday meal for my birthday. If you are thinking of booking a holiday with Karen you will be in very safe hands and her knowledge is second to none. Would not hesitate to recommend her and will definitely use you again…. Thank you

We have finally celebrated the most amazing Wedding & Honeymoon in St Lucia, organised by Travel Counsellor, Karen Thornton. This trip was delayed, for over two years, due to COVID. Karen remained committed and reassured us, every step of the way that our dream would come true after so many set backs. She was constantly on hand to answer any queries or concerns throughout this long wait, prior to our wedding, and never once did we feel left high & dry. She organised everything, from the time we left the UK, until our return home, including a wonderful welcome home surprise, when the holiday/honeymoon blues set in! She was a constant support, not only here at home, but also on hand, when we were abroad for any requests that needed a reply. We cannot recommend Karen enough. Her enthusiastic nature and commitment to her role, is so refreshing and it is very obvious how much she enjoys her role as she cannot do enough for you, in order for you to receive the perfect holiday or trip that you may be planning!

The perfect escape! Karen arranged a fantastic break for my husbands 50th. She confirmed exactly what we wanted before booking to ensure we got the most from our trip. On the trip there were a couple of hitches but within 5 minutes Karen had sorted it all out for us which took the stress out of any issues we had. The hotels and destinations were fantastic as were the trips which were pre booked. Thank you again as it certainly won't be a trip we will forget in a hurry. I would certainly recommend Karen for any future bookings and we'll be booking again very soon.

Karen Thornton organised our recent trip to Italy. After not going away for a few years now, it was great to have everything organised for us. Karen was very helpful and attentive. She was also very knowledgeable and prompt in her all correspondence, finding us some great accommodation in Florence which was a great base for our sightseeing. We would highly recommend her services and have the bug for Italy - wouldn't hesitate to use Karen in the future for our next adventure!

We have just booked our honeymoon with travel counsellor Karen Thornton who has been excellent. She is so knowledgeable about the travel industry and offered us sound advice throughout. From start to finish, Karen was flexible and patient with us, working around our work schedules to fit in numerous calls at times that suited us which was a great help. She offered us a lot of her time and went away to put together several options for our trip- all of which looked incredible. Her enthusiasm for the job and her passion for travel has made us so excited to travel again after the last couple of years, and the trip Karen finalised for us has given us everything we could have asked for and more! So much thought has gone into the entire process from start to finish. Nothing was too much effort for Karen and she was so accommodating, answering our endless questions and responding promptly to our back and forth emails! We are so excited to travel later this year. Once again, a huge thank you to Karen.

If you are thinking of booking a luxury or long haul holiday I would definitely recommend Karen . She kept in touch throughout the whole process, advising us on tests required, forms to complete and checked up on us in the resort. It was wonderful to be in contact with someone so informed and reliable . I have already recommended her to friends and family . Thank you Karen x

If I could have put more starts I would! Karen Thornton is an absolute miracle worker, she created the dream honeymoon for us. From the moment we met with Karen she totally got what we were looking for and translated that into the perfect holiday. She made the whole process so easy, even down to explaining all the rules and regulations regarding covid, ensuring we did everything that was needed. I have dietary needs and Karen ensured the airline and hotel knew about this and were accommodating. I cannot recommend Karen highly enough, so much so we’ve already booked another two holidays with her!

Last minute lapland trip We booked our holiday through Karen Thornton and how simple it was (even with Covid policies changing the procedure often!). Karen gave us a great option for our trip to Lapland with only a month to spare, sent all information via email and kept updating us of any changes. The holiday was brilliant, a once in a lifetime trip, which the kids thoroughly enjoyed and she even gave the children little countdown plaques and sweets for the journey. Hope to use Karen again for our cruise next year. Thank you!

Travel Guru!!?? Karen Thornton ?? I can’t thank Karen Thornton enough! Karen has been absolutely amazing from day one with organising my dream holiday to Lapland for my little family. Karen was amazing at going through all my options to ensure I got the best holiday for us. She had so much information and ideas, I was so excited!! The booking was super easy and straight forward. After I had booked, Karen continued to keep me informed, answering any questions along the way. On the lead up to our holiday Karen went above and beyond to ensure we were prepared for the holiday and were aware of the new changes regarding the covid restrictions and changes in legislation, providing some excellent advice and guidance to ensure our return to the UK went smoothly, this relived a great level of stress due to the rule changes just days before our trip. She found us the best rates for our tests and sent us all the links so we didn’t have to research or shop around ourselves. Most importantly without Karen we could not have experienced the trip of a life time, one we will never forget and can’t thank Karen enough!!

We have just arrived home from a fantastic holiday to Greece - big thank you Karen! From start to finish you have been excellent checking in with us pre holiday, whilst away and on return. We were also upgraded to a private villa whilst away. I couldn’t imagine booking another holiday without you now … and we can’t wait to book again! Thank you so much for making this such an incredible holiday and experience.

We've had a great experience working with Karen to book our honeymoon. The online chats have been relaxed and informative, Karen has understood our needs and also our concerns should our wedding not be able to go ahead. We're really pleased with where we have chosen. Would highly recommend.

Karen Thornton has been exceptionally helpful from the first minute we spoke. I’ve never used a travel agent before and she has changed my mind forever. Partly because of her outstanding work ethic and wanting to please us throughout the process and even to the day we landed home. Karen has such a vast knowledge of all areas in Saint Lucia, from the hotels, excursions and even the hotel staff. All the staff seem to know her and also speak highly of her. Booking a holiday during the government restrictions must be a nightmare! Especially when our flights got cancelled twice! If we didn’t have Karen to fix all of our problems I don’t think we would have gone. So I can’t thank her enough for that. She is also the nicest and caring lady and we highly recommend using her! Thanks Karen :)

In today's difficult world Karen has been a reassuring and calming voice whilst sorting out my 60th birthday celebrations for next year. Fantastic service and highly recommended

We opted to book through Karen Thornton and I cant praise her enough. She has gone above and beyond to tailor make our dream holiday for us. Nothing was too much hassle and all questions were answered if anyone is looking for a holiday after this whole pandemic is over I would HIGHLY recommend Karen.