A joy to work with planning my holiday

Really take the time to ensure our trip was exactly what we wanted

Karen was very responsive during all transactions between us. Nothing was too much trouble.

Karen was more than helpful she was always on hand when needed would highly recommend to all my friends and family

Karen always provides a prompt & well informed response & excellent advice on our holiday choices

Karen was really helpful in finding us a beautiful holiday to celebrate a special occasions. It was a quick and easy process to arrange. If I had any question, Karen was quick to respond and find the answer.

Already recommended you to some rugby friends.

Excellent , efficient & friendly service! Thank you!

Karen always finds us excellent holidays, with great accommodation and resorts to visit. She always takes into consideration our requirements, nothing is too much trouble. We always use Karen when we are planning a holiday.

Karen has always given excellent advice. Extremely helpful and efficient. We have booked with her on numerous occasions

Full marks for Karen Williams for her speedy and professional assistance in organising another holiday for our family.

Karen has been a fantastic help and very reliable with helping us book our year long trip! I would recommend her services to everyone

Really take the time to ensure our trip was exactly what we wanted

I would thoroughly recommend Karen as a Travel Counsellor. Organising my trip was an easy, and straightforward process due to the excellent service she provided.

Karen is very professional, very friendly and super efficient.

Karen has been arranging holidays for us for some 20 years , lots of very successful breaks , and has occasionally dealt with a few cancellations and rebooking . Friendly , well organised and very efficient , she is our first call when we want to book another break !

Karen, was very responsive, researched quickly and provided an ideal package that met/exceeded our requirements/expectations.

Wouldn’t book with anyone else. Superb as always

Fantastic experience with Karen , highly recommend .

Karen was a dream to deal with, she listened to our wish list and endeavoured to find us a holiday that really fulfilled our requirements . She took all the stress out of organising the essentials, she was like the holiday fairy - all done with a flick of her glittery wand ??. We wouldn’t hesitate in recommending Karen to anyone - so very glad we know how to reach her for our next adventure ???.

Would highly recommend . Fantastic service. Went way above and beyond.

Excellent service from the very first contact. Karen organised a fantastic family holiday that matched what we wanted perfectly. Would highly recommend. .

Karen’s extensive knowledge and personalised service is wonderful. Our dream holiday and destination awaits!

Karen always helps us to find the perfect holiday - that’s why we keep going back to her!

I have booked holidays through Karen many times. I am now in my late 60s and wanted to take my granddaughter on a ski holiday. Karen helped me every step of the way from the initial booking, ski equipment hire, ski school etc. Technology is used so much for checking on to flights so Karen did this on line with me. She gives me the confidence to travel knowing everything is under control. Karen is friendly, professional and is always willing to answer all my crazy questions. I would recommend her to anyone I know. Thanks Karen I had an amazing holiday.

Karen has helped organise 3 ski holidays for me over the last few years. She is very proactive, responsive and helpful. I have been impressed with how accommodating she is with frequent/last minute changes from my travel party (some at the 11th hour). She is a real asset when organising a lot of people and it takes a load off my mind to know everything is taken care of.

Used Karen for years and our 2 children use her also just booked 2 week cruise for ourselves.

Always so friendly, knowledgable and professional, making planning trips so easy

Amazing service by Karen and always very happy with our holidays

Delightful, prompt and very helpful service from Karen, as always. Thank you

Karen always looks after us so well

Excellent customer service. Knowledge about destinations, hotels and where to eat. Made numerous suggestions to make trip extra special. Thank you!

To have Karen as a Travel Counsellor that we could contact at absolutely any time is absolutely priceless. We don’t know how we would have coped with the problems that arose during our recent Coach Tour without her being so available to us . Her knowledge, availability, kindness and understanding was frankly amazing and so very welcome.

Fabulous as always

Always excellent service and fantastic holiday deals.

karen is always professional and helpful . we go on holidays knowing she has our best interests at heart . and can relax .

Taylor made personalised itinerary Thailand Karen was very patient with my ever changing idea’s. Karen was very keen to provide my husband and I with exactly what we wanted. Hopefully, we will have the trip of a lifetime.

Will definitely use again

Ski Booking Karen was able to take on board all the family dynamics and limitations and find a resort and accommodation to suit our needs offering advice on how to make the holiday work for us.

Excellent service as always. Have used the services of Karen on several occasions and each time it’s been a seamless stress free experience.

10/10 Also appreciate the honest advice and patience, Thank you Karen.

Karen is a fantastic travel counsellor! She always listens carefully to our requirements and finds us the best holidays, whether it’s a city break or a longer summer break. We would highly recommend her.

Karen has been friendly, extremely helpful and has found us a perfect family trip to Disneyland. Thank you so much and we look forward to using your services again.

Always happy to help if any queries and always good to have peace of mind when away if contact is needed. Thank you Karen x

Karen has always provided an excellent service. We would highly recommend her.

Karen is an excellent agent for Travel Counsellors. We have booked numerous cruises with her over the years as the service she provides is always excellent. . She is always so efficient, patient, kind and helpful. Nothing is too much trouble for her. We hope we will be able to continue to use her servivice in the years to come. She deserves 5 stars if that is the top score she can get.

Karen is extremely helpful, professional with excellent knowledge.

We have been amazed and delighted by Karen’s friendliness and efficiency in dealing with our recent booking. We couldn’t possibly have asked for more . We are looking forward to our booked holiday and already thinking about where we want to go next. What we had thought would be a problem has become a pleasure!!!

Karen Williams is always there for us & we really appreciate her excellent service.

Karen always listens carefully to our requirements and always finds great accommodation and resorts. Brilliant customer service, always recommend to others.

We have used Karen for many years, she has always been prompt in responding to our travel requests and finding us best prices available, we have recommended her several times.

Great service. Tailor made honeymoon which exactly met our wishes. Very happy. Thank you.

Very efficient and prompt responses , with clear explanations backed up by depth of experience and knowledge.

Karen was very helpful and kept in touch regularly which i appreciated. as this was a once in a lifetime trip we were organizing.

Fantastic service as always. Would not book my holiday through anyone else !! Thank you Karen

I have been using Karen for years and can’t recommend her enough She always delivers !

The service I have received has been very helpful, prompt and friendly. It has been a weight off mind mind to have someone who is experienced and well informed to book my flights rather than trying to do it all myself.

Friendly, approachable, organised and willing to advise/make recommendations that will enhance the holiday eperience

Karen, as always was very supportive through the booking and offered us alternatives if thing weren't quite right, always available. Very helpful and pleasant

I always receive a brilliant service from Karen she’s kind caring she offers a personal service

In my opinion my travel counsellor Karen Williams went above and beyond to arrange my holiday for me I am extremely pleased with the service she provides me with I thank her very much

Just wanted to say thank you for helping us with out holiday booking and planning, and for ironing out the creases with our water crisis when we were actually there. It was wonderful and we are still enjoying the memory of such a lovely villa. We are normally quite an adventurerous gang, so it was quite something thar we didnt feel like going anywhere except popping out for groceries. It was a very magical time. Thank you for being at the end of the phone when we needed you and an absolutley fabulous holiday.

I just wanted to send you a little messege to say thank you so much for organising our trip to Disney, we had 0 issues. Hotel was lovely, flights all fine , meal plan and character experience all perfect. Thank you for taking the pressure of booking everything for us and we genuinely had the most unforgettable holiday xxx

Always a great holiday when organised by Karen, Will always be first point of call before booking any holiday.

I would absolutely recommend Karen to my friends and family, in fact I already have

Karen was very friendly and helpful. She understood our needs exactly. Her expertise and advice helped us choose the perfect cruise.

Karen was very helpful, knowledgable, friendly, professional and made the whole experience pleasurable. I highly recommend her.

I would not hesitate to recommend Karen Williams to anyone as she is always extremely professional knowledgable and helpful and always provides a fantastic service .

Karen Williams is an excellent agent for Travel Counsellors.. She has booked our cruise holidays for many years now. Nothing is too much trouble for her to sort out for us that is why we contact her as soon as we want to book a holiday. Five star service with Karen everytime.

Karen manages to be very professional and friendly!

Karen is always a phone call away!! She is always so helpful & happy to give any advice regarding our booking. A pleasure to talk to. We wouldn't book with anyone else. Diolch yn fawr Karen.x

Karen always works hard to ensure we have the best holiday experience and always available to deal with queries and provide help and advice.

Always goes the extra mile to find the perfect holiday for us.

Karen is very professional and prompt in finding what we require.

I would recommend travel counsellors to everyone first class service with help in all area’s to get you to you’re destination many thanks Karen for all your good work

Excellent, efficient service, easy to deal with.

Excellent service yet again from Karen takes the time to identify what her customers require and is always swift on getting back to you with any query takes all the strain and worries away from you when booking a holiday this is our 3rd holiday booked and will certainly use travel counsellor and Karen again x many many thanks Jeff morgan

Wonderful service, thank you

Very pleased with the professionalism, thank you Karen

A first class service, in every way. I have already recommended my travel counsellor to friends.

Wonderful service. Saves all the hassle of organising things yourself. Would highly recommend.

Very professional and thorough service from Karen, all good

We have always had excellent service from Karen over the years.

This is the 6/7 time I’ve used Karen and yet again SHE identified the hotel which was perfect to our needs !!

Karen has been the most wonderful help on all my travels! She is so quick to communicate and help me with all my questions. She knows exactly what I'm looking for and makes the whole process effortless!

Karen is always available, friendly and quick to respond. First class.

Karen has made organising a large group skiing holiday a breeze. Her expertise and advice has been brilliant, she made sure all of the group needs were catered for. I don't think I'll ever try booking a group holiday on my own again!

Great using our local TC your holiday is not only arranged for you with the best possible deal but it’s peace of mind to be able to have contact at all times if needed. Thank you Karen Williams

We changed our final destination several times , it was never a problem for Karen. She was just brilliant !!!!!

Karen was so helpful. We have never cruised beforehand and she has made the booking system easy Thank you Karen

Outstanding knowledge and service. Took the hassle out of searching for holidays and going through travel agents

Very efficient knowledgeable and helpful in sorting all areas of our booking and made us feel confident in booking our luxury holiday .

We have booked a holiday and are very pleased with the service provided, nothing is too much trouble every query and recommendations asked was dealt with we are delighted and very excited without doubt recommend and book another holiday Thankyou Karen very much appreciated x

Karen was very helpful, answered all our questions and very prompt with her replies. I would definitely recommend her to friends and family and colleagues.

Karen was able to find us a perfect Honeymoon package. We can’t wait to go in August!

A fantastic service from Karen, even when she was on her holiday. We have never met but consider her to be a great friend and someone in whom we have complete trust. Thanks again Karen. We have no hesitation in recommending her to anyone.

Karen was so helpful by making sure I quickly received the full refund for our initial Ski Holiday in 2022 which was cancelled due to French Covid Restrictions. Karen then went above and beyond by arranging an alternative Ski trip for us at very short notice, despite our extremely limited flexibility on dates. Our entire holiday was perfect, from start to finish and we are so grateful to have been able to Ski this year after missing out for two years. I look forward to booking with Karen again in the future!

Extremely efficient, found me the best prices, suggested the best transport to Heathrow. Karen has kept in regular contact and I have no doubt my journey will be as smooth as possible, she is such a pleasant lady…. Thank you to her.

Very approachable and know I can go to Karen for ongoing support/advice. She has helped me plan a great trip for a special celebration!

Would never book a holiday again without checking in with Karen first !

It's really lovely to talk and plan holidays with Karen. Especially at the moment takes all the stress away for all the travel problems that are currently there but knowing that are holidays are safe it's priceless.

Always full of lovely ideas and helpful advice. Thank you

She is great. always delivers

Always gets the right choice of holiday, top grade advise given, use TC for most holidays of choice during the year. Have had some great holidays via Karen's advice.

Karen has provided such an outstanding service every time I have a booked a holiday with her. Karen all ways goes above and beyond to help with holiday arrangements from start to finish.

Great service and organisation of trip, Karen was attentive to all requests. We are looking forward to our holiday very much.

Karen was so quick at responding and helped me find exactly the holiday I was looking for. She was able to answer my queries and sorted all the additional extras involved in a skiing holiday which can get complicated.

Always helpful and kind. Would recommend Karen to anyone seeking a holiday. Thanks again Karen.

extremly Helpfull Stress Free

I can recommend Karen highly as a Travel Counsellor ??Karen has helped me to book a trip with no end of patient and Knowledge.

I always find Karen very helpful/professional/knowledgeable/always has time for you and i wouldn’t go anywhere else.Del

Really appreciate the time and attention to finding the exact holidays.Each time we book with Karen, she understand more about what we like and need for our holidays

Excellent service, extremely prompt in responding and an excellent communicator. Would highly recommend Karen.

Very impressed with the service provided by Travel Counsellor Karen Williams and would recommend her to people that we know.

We have just booked our 5th holiday in 2 years through Karen and we regularly recommend her !

Karen is very approachable,knowledgable and has set out a travel plan that we are very excited about.

Always provide fantastic service and all our bookings have been fantastic. Takes the stress out of travelling. Thank you

We talked through our holiday preferences and Karen suggested several options and optional suggestions. So pleased as the holiday suggested was exactly what we were looking for and simply can't wait for our family holiday in August. THANKYOU

Looking forward to our holiday knowing that Karen has done/planned everything for us. She has been so helpful , answering all our queries. Taking all the stress out of our vacation. We will definitely be seeking her help in the near future.

Very knowledge, happy and very helpful, throughout the booking

We feel very supported by Karen and therefore confident in our choice of holiday. The advice given is always very welcome and we are lucky to have the benefit of her considerable experience..

I've used Karen Williams for many years she's allways provided a fantastic service

Karen was recommended by my friends and family. She was very professional, informative and helpful to us and found us a great holiday.

The help and assistance I received from Karen was first class in every way. I would definitely recommend her personally and also staff which helped me with my travel insurance. If I need any other questions answered I know she would be there with all the answers. I would have absolutely no problem recommending Karen and travel councillors to anyone . Thank you Karen for all your help.

Karen was amazing yet again - found us what on paper is the perfect hotel and location

Its a great relief thats someone who knows what they are doing will book everything forour complicated holiday. We have great confidence in Karen's capabilities. Our last big holiday went likea dream.

We used Karen Williams at Travel Counsellors some years ago for our first cruise and were delighted. Nothing has changed since then, her high level of personal service and expert guidance putting together our latest cruise has been very much appreciated.

As always Karen provided excellent advice on holiday destinations and hotels. Her recommendation this time was spot on and all the arrangements worked perfectly.I would thoroughly recommend her as your travel advisor

Have used Travel Counsellors' service for ten plus consecutive years. Very personal and quick service. A nice alternative to the call centre approach. I have recommended Karen, my local contact to many similarly satisfied friends and family.

Always feel in save hands when we book with you, thanks for your time and patience, very best wishes.

Wonderful service. Will use this everytime. It's the peace of mind, more than anything, knowing someone is always there to help, if a problem occurs. Fantastic 10/10. Thank you

Fantastic service yet again. Karen always goes out of her way to find me the exact holiday to match my needs would recommend her, she makes booking a holiday a breeze. Thanks again

Would just like to let you know we have just arrived home from the most incredible holiday we could have ever imagined it was flawless. Every single place we stayed in was fantastic from the first flight to transfer throughout was fantastic all staff we met throughout was friendly. I carnt thank you enough for what you done. You made a task that we found daunting to do as we wanted it to be more than just a holiday and you made it completely stress free for us. We carnt wait to decide where we want to go next as im sure we will be back in touch with yourself again.

Karen Williams has never let us down and she is forever courteous and efficient. We only think of Karen when the time and finances tell us that we are ready for another holiday.

I would highly recommend Karen Williams ot Travel Counsellors, we have used Karen to organise our holiday and travel arrangements on numerous occassions over the past 10 years, Everytime we have been delighted with the resulting holiday and nothing is ever to much trouble for Karen. She is a very professional, knowledgeable, friendly and helpful travel consultant who takes pride in work.

Karen organised our summer holiday in Thailand in 2016. She took the time to understand what we were looking for - gave us some great advice - and organised a great holiday for us in Koh Samui. The attention to detail and pre-holiday communication made for a stress-free and enjoyable trip. The hotel and location at Peace Resort near Fisherman's Village were just what we wanted and I'll certainly ask Karen to help us with future holidays.

Karen was fantastic in helping us to find our holiday, I must have been the customer from hell with the location and date changes. Thank you Karen, we are really excited about our holiday :)

You have always been very helpful and friendly, taking a lot of time and trouble to meet our requirements. We hope to book many more holidays with you.

This is the second time we have used Karen to book a holiday and each time we have been overwhelmed with the level of service she's provided. We've also recommended her to friends in the past who have used her and they all say the same. Karen certainly helps kickstart your holiday in the best way possible. Karen made the process so easy for us. Thank you

Fantastic service with such a personal touch. I use Karen for every trip I take, be it a week trip, a short weekend getaway, abroad or here in the UK. I have full confidence in hotel and resort recommendations made by Karen as she's never failed to wow me. Service is 10/10 from booking any trip right up until I'm back home. I know I'm in reliable hands whilst away. Would fully recommend.

Great service from start to finish. I have used Karen for a number of trips and shall be using her for every future holiday. Be it a family trip, a holiday with my partner or a long weekend with the girls, Karen always listens to what I'm after and never fails to deliver. Reliable and provides great deals each time.

Karen is very professional and thorough in her approach to finding the best holiday at the best prices. Nothing is too much trouble for her and she is always available to answer any questions. Karen makes sure everything is in place to ensure your holiday goes without a hitch and through all these things we now consider her a good friend and wouldn't hesitate to recommend her to others. Karen is the tops as far as we are concerned.

Karen has arranged our holiday of a lifetime. She has thought of everything to make our holiday special. Karen took the time to come to our home and listen to what we wanted. She threw in extra ideas that we hadn't thought of. I feel I can contact her at any time and I have been telling all our friends what a wonderful service Karen provides.

Karen Williams is one of the kindest, most helpful persons I have had the pleasure to deal with.

Karen took all the stress out of booking, our holiday of a lifetime

Thank you once again for arranging our holiday for us. Your back up support right up to the time of our leaving for the holiday was excellent - as ever. You are always most helpful and always offer a proffessional service to us as clients. Thank you once again. It was another memorable holiday.

Karen offers an excellent service from advice about all aspects of the holiday to tremendous back up and support once booked. She is prepared to "go the extra mile" and I would have no hesitation in recommending her services.

Karen was recommended by a friend and while we were not sure at first how things would work out as this was a trip that we needed to tailor to our schedule, it turned out to be extremely well organised. No detail was too much and Karen came across as someone who was experienced with good knowledge of the places we wanted to visit. We got the best out of our time on holiday and it was good value for money. She was always at the end of the phone and something we found so much better than an anonymous voice perhaps in a bigger travel agency. Even put her to the test when we missed our transport back to the hotel- she re-united us with a favourite bag that was left behind on the bus! We hope to plan a future holiday with her again.

Karen has arranged my cruise holidays for many years now. The very personal service she gives has always been very much appreciated and it is always a pleasure planning holidays with her. Karen is a mine of useful information which makes the whole process stress free and fun. She always 'goes the extra mile' to be helpful and is full of tips and advice to make our cruises a huge success. She is a real gem.

I have been turning to Karen for help to plan holidays for five years and she has never let me down. My most recent holiday was to go skiing with my 13 year old granddaughter. I asked for advice and suggested Andorra would be a good location. She looked into my requirements and came back with a suggestion of Neiderau in Austria. I totally trust her so booked the suggested holiday and it was perfect. The location gave my 13 year old the opportunity to see the beauty of a ski resort while feeling safe and relaxed while I had red and black runs to keep me busy when she was having her lessons. The hotel staff and instructors made us welcome and I am please to say my granddaughter returned as quite a competent skier. I always get a friendly and professional service from Karen, and would recommend her to anyone with complete confidence. Thanks Karen.

Dear Karen, I am delighted to say that your service, advice and friendliness have made the holidays that you have helped me with, excellent and enjoyable. Couldn't have asked for more. Many thanks. Bernard

When I was looking for a trip of a lifetime, Karen was recommended to me through a friend. I contacted her with a wish list, including dates and a budget and in no time Karen got back to me with a range of options. Karen is very knowledgeable about everywhere and gives advice and tips regarding the place your going. Karen arranged our trip to NZ, Fiji & Singapore without any hassle to me. She ensured all paper and tickets were in order. It was so easy!! Karen then also booked a city break to New York for us - again, first class service! She arranged everything including transfers and visas!! And I have just emailed her to help us find this years holiday!! Thank you Karen!!

We would like to say a massive massive thank you for everything, we absolutely loved couples; the staff were amazing, the other guests were friendly and we have made a lot of friends from it. It will definitely be memorable for us in so many ways. We loved Jamaica and the people and the service you provided throughout was second to none. We honestly cannot thank you enough for taking control and leaving us to concentrate on the wedding itself. We have received your gift so no need to panic about that :-) thank you!!! We have it chilling in the fridge already. My brother is a courier and he got hold of it, I think there was a typo with the postcode but all is good! Thank you for your postcard also, it was a lovely surprise when we arrived home. I hope you are well and we will definitely be back when we are to book another holiday and will definitely spread the word.