Kate has helped us plan our next holiday away, she listened to our requests and responded by giving us ideas and suggestions to help us plan our trip. Kate was very quick in replying to any questions and queries that arose. I would definitely recommend Kate to family and friends and use her expert knowledge and advice to book future trips.

Kate has provided a much looked forward to holiday with professionalism throughout. I look forward to asking Kate to find me somewhere else to visit in the future. Exceptional service. Thanks Kate.

I was very impressed with Kate's response to my request for a holiday to Costa Rica for January 2024. I've always found her attitude to be professional, efficient and friendly. Kate has organised a cruise to the Mediterranean for us in the past which was wonderful. I will definitely use her services again for future holidays.

Kate has always provided a fantastic service. 10/10 every time. My family and friends use her now for their trips. Highly recommended!

Always helpful, no matter how many changes we make or add.

Kate is just so brilliant - she knows exactly what we want, and her expertise & brilliant choices saves me so much time and deliberation. We wouldn’t plan a holiday without her!! Thank you Kate :)

Kate has been brilliant, very professional and nothing is too much trouble. She is a credit to the business and would highly recommend her.

I have recommended Kate to several friends and family and they have always been delighted wth the service she offers.

Kate is always very helpful and comes back to you straight away if you call or email her.

Kate was super fast at getting quotes to us and we were very happy with she managed to compile in such a short space of time.

Kate provides a fantastic, friendly service and found us a wonderful holiday.

Kate is marvellous, really approachable and accommodating, and has always come up with exactly what is required when we have booked holidays and flights. I have already recommended her several times to others.

it's always amazing to be in such safe, knowledgeable, efficient hands...

Kate took the brief and came back with a full package that ticked every box. Worked blinking hard to do it too.

Kate is always very quick and efficient. It always feels good to hand over all our requests to her and know that she will find the answers. We will always be very grateful to Kate for helping us so much when we were the other side of the world when Covid broke out. She went above and beyond for us and I presume for all her customers. Thanks Kate.

Superb service and importantly consistently superb - 24/7. Cannot recommend highly enough.

I have already recommended Kate to friends and family.She is extremely efficient and responsive, we have used her both to book things we have already had our eye on, or to come up with new, bespoke itineraries and ideas for travel.The little details and bespoke service offered by Kate take away some of the little stresses involved with travel, and as I have a busy working life this is extremely important to me. This leaves us able to do what we're supposed to do on holiday- relax!

I would definitely recommend Kate to my family and friends. Kate has been fantastic at suggesting destinations for my husband and I - places which I would never have thought of. Hopefully Covid won't stop us from traveling next year to all the countries we have booked. Kate is so warm, knowledgeable and enthusiastic and has a passion for finding us our dream destination. She is just wonderful!

on holiday in Scotland, atop Arthurs Seat, Kate still managed to arrange flights for me... always efficient and helpful,. I can't recommend her highly enough!

Brilliant service. Prompt and reliable. Friendly and professional service.

Kate has been brilliant, very professional and nothing is too much trouble. She is a credit to the business and would highly recommend her.

Kate has always been very helpful and always answers any phone calls or emails very promptly.

Kate is just so brilliant - she knows exactly what we want, and her expertise & brilliant choices saves me so much time and deliberation. We wouldn’t plan a holiday without her!! Thank you Kate :)

Kate has been a pleasure to work with. Her service really is a service - attentive, personal, proactive and always putting our needs first. I would happily recommend Kate to anyone!

Super helpful and friendly!

Absolute brilliant, friendly service. Thanks so much!

Perfect service from start to finish.

Brilliant service - prompt, knowledgable and super friendly. Would highly recommend Kate.

Kate has been brilliant with our travel plans for the past 12 months. She has helped my partner with multiple business trips which have been very successful and one leisure holiday for the two of us. More recently, Kat has helped us setup a honeymoon fund and the process was seamless. Couldn't recommend Kate's services highly enough! Thank you Kate :)

She was very helpful. We weren't sure what we wanted but she helped us so much and was so easy to speak to. We don't go on holidays often so having someone who could actually recommend destinations and adapt to changes was brilliant.

Kate was incredibly patient with all my questions and queries and was very thorough and helpful.

Brilliant service, Kate is so helpful. Looking forward to the holiday she has planned for us in Thialand in December.

Kate did a great job for me and my daughter, finding us a holiday with one days notice.

The whole booking process was very smooth and easy, all of the boxes ticked, took a lot of stress off the 'let's find some holidays' process. I am recommending Kate already. Thank you.

I will (and do!) always recommend Kate as she is quite simply THE BEST! She always finds the perfect place for our holidays, even when I give her the vaguest brief! She just has a magic way of knowing what we want without us even knowing it! Thank you Kate!

Recommended through a friend, contacted her in the afternoon, she sent through her recommendations that evening and answered all our questions, so we booked it that evening. So simple.

Amazing advice and also happy to find the best deal for my family

Kate has been very helpful, very diligent and very patient and I would happily recommend services her to all my friends and family

Great, fast service as always! Kate came up with some bespoke options that I couldn't have found myself, and was able to match a package I had found with a commercial provider

I have used Kate for many years and had many enjoyable trips booked through her. She is great at her job and i trust her recommendations whole heartedly. Kate has just helped me book a surprise trip to New York as an Anniversary gift to my Fiancée. Thank you Kate for your help

Despite various necessary changes Kate stuck with us to see this complicated little excursion through to the end.

Kate was very personable and extremely helpful with our holiday requirements for 4 x adults and 2 children to Florida.

Simply put, nothing is too much trouble.

Efficient, friendly and spot on with a wonderful holiday found for us.

Prompt follow up and knowledgable with great suggestions.

Kate is just completely amazing - every holiday she organises for us is perfect and exceeds our expectations. Her attention to detail and thoughtfulness is exceptional, but the most important thing is that it's just so reassuring having her plan everything as she is so efficient, and always there to answer any questions or requests we have. The service we get from Kate is the best customer service I've ever received from anywhere! I cannot sing her praises highly enough and constantly recommend her to everyone because she's the best!!

Kate was excellent, very efficient and full of useful suggestions. Would highly recommend her services.

Quick to respond and found a holiday that met all our requirements. Totally stress free. Already recommending!

Kate was fantastic with helping me to find my perfect holiday. I am not well travelled and Kate has opened up my mind to several different locations and holidays which I'll be sure to be booking in the future. Would highly recommend Kate.

I think the fact I keep coming back speaks volumes! And that I’m recommending Kate on every website going further proves that fact. She’s ace. When’s my next trip Kate?!

I cannot begin to thank you enough for your amazing organisation. Everything went like clockwork- all the drivers were there at the right place, right time (which in Africa is no mean feat!), Accommodation was absolutely superb (including a fabulous upgrade in Dubai, to a suite including free drinks and canapes each night!). We were also allowed to check in to our suite - on arrival in Dubai at 6.00 am! Essentially we had an amazing time - a truly memorable experience -more than just a holiday and something we will never forget.

It was fantastic! All the links worked like clockwork and it was great seeing my daughter, who really appreciated the bike!! Many thanks for all your hard work and for the hard work of the Indian end as well.

Kate worked very hard for us to ensure that we all got the cruise that we had chosen. She is very efficient, friendly and helpful. I will certainly be recommending her to my friends.

The stress of searching for an ideal holiday destination was minimal due to Kate doing all the hard work for us. We will definitely be using her services for the third year running next year.

Brilliant service and found us a great cruise deal. We'll definitely use Kate again!

Kate has been fantastic - a real no nonsense thorough approach. I'm so pleased we found her and I've already been recommending her to everyone!

Kate arranged a road trip for myself and my two boys in California. We hired a convertible Mustang and headed down from San Francisco, via Monterey, Santa Barbara, LA and San Diego. Then into the desert to Las Vegas, taking in the Grand Canyon and zip-wiring down Bootleg Canyon and finally to the Yosemite national park. It was an unforgettable trip. The boys had the best time too. Something for everyone. It all went without a hitch and that was all down to Kate! Thank you.

Kate is amazing and really helped us with some decisions, as well as getting a great deal for us.

Professional and prompt and perfect :) Thank you

Great communication, knowledge as well as advise with budget etc so we could get the best possible honeymoon.

Kate has been so helpful, I feel confident that every last detail has been well organised.

Looking forward to working with Kate again next year for more family celebratory trips!

Kate, you have provided the ultimate in personal service for which I cannot thank you enough.

Myself and my two teenage sons have just returned from a break in New York that Kate organised for us. She really tailored to our particular needs, from flights to accommodation, to amazing activities. What a wonderful time we had. I can't recommend Kate highly enough and shall be working with her on our next trip very soon.

She sorted my holiday out on a Sunday! Need I say more.

Kate is a wonderful Travel Counsellor, and has helped me book my dream xmas break to Australia. I would recommend her services to anyone and everyone

Unrivalled knowledge and service. An absolute pleasure to deal with you.

Very quick and knowledgeable service - in our case regarding cruises.

Very pleased, thank you very much!

Kate was very efficient and professional, we are very happy with our itinerary and looking forward to our adventure to Nepal!

Kate found 3 lovely hotels in Covent Garden, of which we picked one. Had absolutely great time and Kate was great with sorting everything out. Highly recommend!

Kate was great, giving a range of options to suit my budget and all within a day of the initial booking enquiry! Could not be more pleased with her great customer service.

I have had excellent service from Kate Balls. I found her to be extremely professional, helpful and informative, with a friendly manner. I will definitely book future holidays with Kate and have already recommended her to family and friends.