Based In Weymouth

Kate Palframan

Available for new enquiries

It's Nice To Meet You


Hello and welcome,

I’m Kate, your dedicated personal travel concierge. I care deeply about every detail of your journey, and my passion is creating seamless, authentic and truly memorable travel experiences—whether that’s a grand adventure across the globe or a peaceful escape to a cosy Highland cottage.

With more than 20 years as a flight attendant for both commercial and private airlines, travel is woven into the fabric of my life. I’ve been fortunate to explore our wonderful world, collecting treasured memories and invaluable insights along the way. Now, I delight in sharing this expertise with my clients, ensuring you enjoy journeys that feel completely personal, stress-free and truly extraordinary.

At home by the sea in Sutton Poyntz, Dorset, I’m a proud mum to two wonderful boys and our two cats. I pour this same warmth, responsibility and attention to detail into designing your perfect trip: from luxury adventures and cultural immersions to wellness escapes, romantic honeymoons, exciting sporting tours or tranquil countryside retreats. Whatever your dream, I’m here to craft it—always putting your wishes, comfort and peace of mind at the very centre.

Why do my clients choose to travel with me?

• Genuine care: I treat every itinerary as if it were my own and you as a trusted friend.
• Personal touch: No call centres, just my undivided attention and support throughout.
• 24/7 assistance: Our award-winning duty team is there for you, wherever you are.
• Complete peace of mind: Every booking has 100% financial protection and ATOL cover.
• Bespoke and unique: Itineraries inspired by you, tailored by me, with no sales targets in sight.
• Company you can trust: 5* Trustpilot reviews, industry awards, 30 years of excellence.
• Sustainability matters: We give back to the world we explore, supporting people, wildlife and local economies.
• Effortless management: With my Travel Counsellors App, you can view quotes, make payments and access live updates easily.

Are you ready to design your next escape and make lifelong memories with someone who truly cares? I would love to get to know you and find out what matters most for your next adventure.

Let’s connect however suits you: phone, WhatsApp, Messenger, email or Zoom—or simply meet for a chat here in beautiful Dorset. Your journey begins with care.

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My customer stories

Sent by J H

Weymouth 06/11/2025

Travel Counsellor Kate Palframan was brilliant from the moment we consulted her. We wouldn’t travel with anyone else She was a pleasure to work with and was always available and happy to answer my totally ridiculous questions at silly times. Kate made the whole process stress free and found the best deals. We will definitely be using her again to plan our 50th anniversary trip. We would never hesitate to recommend Kate or Travel Counsellors, nothing is too much trouble; the knowledge and up to date information they can draw on is vast, this makes a huge difference. I have nothing negative to say. Thank you for all your hard work you do, and the joy you bring. Kate you are truly amazing JH (Trust Pilot)

Sent by R W

Dorchester 04/10/2025

Wonderful Safari Experience. Really great itinerary put together by the wonderful Kate. We had the most memorable experience on safari in Botswana. All the lodges were top class, and away from civilisation so great animal viewing experience as well. Kate kept her eagle eye on where we were the whole trip and was there to help , without being intrusive. Travel Counsellors and particularly Kate highly recommended.

Sent by K Saville

Leeds 04/10/2025

Katie is just the best! Always listening to my needs and wants, trying to adapt the holiday to what would suit us as a family with her wealth of knowledge and experience. Can’t recommend her highly enough. Thankyou

Sent by Jayne H

Weymouth 03/10/2025

Kate always goes above and beyond normal service to organise anything we ask for!

Sent by A B

Weymouth 01/10/2025

First time using Travel Counsellor, while I love doing my holiday research it can be quite stressful to make the right decision at times and good and bad reviews for the same product can be confusing. So it was really good to get the help from a professional and while they may not know your destination themselves?They have a wide network of people who do so the advice is invaluable. And it’s easy to use, much more personal than a travel agent. So far brilliant service.

Sent by D P

Weymouth 01/10/2025

Kate, is amazing, she truly goes above and beyond to make sure you have the best possible holiday experience.

Sent by M Jones

Weymouth 31/03/2025

Kate is such a lovely person to chat with. My wife has never flown before, but she feels totally confident and at ease with Kate.

Sent by Kirsty S

Leeds 19/03/2025

Would highly recommend. Have recommended Kate to lots of colleagues and friends. She goes above and beyond and gives you such reassurance about your holiday booking.

Sent by H Oats

Weymouth 30/01/2025

Kate was nothing but supportive of our ideas and feedback on suggestions and itinerary, always super quick and responsive and making informed suggestions. We can't wait to work with Kate again on planning our next trips !

Sent by M Marquis

Weymouth 15/01/2025

Kate has answered any questions I’ve had. She knows her stuff not that I’ve been on the holiday yet but I’d use her again Instead of a standard travel agent!

Sent by S Mckenna

Salisbury 05/12/2024

Katie has been super helpful and professional organising flights, hotels, transfers, visa and airport parking for 2 people from my company travelling to 2 different destinations. The schedule was constantly changing and Katie dealt with this in a professional manner and nothing was any problem for her. I would love to use Katie to support my business for future trips. Many thanks Katie! Steve

Sent by A Middleton

Hampshire 25/11/2024

Kate has been incredibly helpful since our first contact, and her communication and dedication brilliant.

Sent by B P

Weumouth 12/10/2024

Katie does the work for you. Just tell her what you want and are looking for and she finds it for you. Excellent

Sent by E B

St Albans 09/10/2024

Kate is brilliant and takes the stress out of booking a holiday. Apart from already booked holidays, we will definitely default to her.

Sent by Debbie P

Weymouth 02/09/2024

Absolutely amazing, so very helpful.

Sent by R W

West Knighton 20/08/2024

Really good experience for our first booking with TC. Kate is efficient, explores lots of options, is super quick at finding stuff out and responding to emails. Also a lovely person

Sent by Donna Marquis

Weymouth 06/08/2024

Kate, our counsellor was amazing, so helpful and knowledgeable from start to finish

Sent by Ruth Holt

Dorchester 31/07/2024

Our travel counsellor, Kate, was superb! She went out of her way to ensure we had a fantastic, stress free holiday. I would highly recommend. She completely removed any stress involved in the booking of and logistics of our last minute holiday and nothing was too much trouble for her. Thank you so much!!! Date of experience: 04 July 2024

Sent by Ruth & Dan Holt

Dorchester 31/07/2024

I would highly recommend Kate! Nothing was too much trouble for her and she went out of her way to make our holiday as relaxing and enjoyable as possible. I will definitely be returning to her next time we go on holiday. Thank you so much Kate. You are a gem!

Sent by Clare Learoyd

Cornwall 02/07/2024

Kate has taken all the struggle out of holiday planning, taken care of all our additional needs and added in excitement!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Send me an email 01305 330022

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