I’m Kate your trusted personal travel concierge who can look after you from start to finish with creating your authentic travel experience. This can be from a tour around this magnificent world of ours or a cosy stay in a cottage in the Highlands. Travel is my lifelong passion and I have been lucky enough to travel all around the world as a flight attendant for over 20 years both commercially and privately. I have amazing memories from this fabulous world of ours and I want you to have too!
I live in Sutton Poyntz in Dorset by the sea with my 2 boys aged 17 and 12 and our 2 cats. I love creating unique and premium travel itineraries whether it be involving adventure, culture, cruising, wellbeing, fitness, sport tours, honeymoons or simply wanting to go and enjoy a cosy time in a country cottage. I've got you covered you name it I can plan it and look after you.
Here are a few of the reasons my clients have booked with me: • I care and put my clients at the heart of everything I do • We have a 24/7 duty office support for customers in resort • There are no call centres • Travel Counsellors are 100% Financial Protected including our travel trust fund. • Atol Protected - FULL ATOL & ticketing licence • We have 5* Trustpilot reviews as a whole company with several awards and 30 years in the making • We care highly about Sustainable Travel and support the people, wildlife and their economies • We don't have sales targets to achieve • Bespoke trips and uniquely crafted / Inspirational / tailor-made itineraries • My TC app-view quotes, make payments, view documents and get live flight information
Are you ready to plan your dream holiday with me and make lifelong memories? I am here ready to have a chat and work out what is the best for you.
Get in touch by phone, WhatsApp, Messenger, email or Zoom. I'm also happy to meet you locally in Dorset
My customer stories
Sent by J H
Weymouth 06/11/2025
Travel Counsellor Kate Palframan was brilliant from the moment we consulted her. We wouldn’t travel with anyone else She was a pleasure to work with and was always available and happy to answer my totally ridiculous questions at silly times. Kate made the whole process stress free and found the best deals.
We will definitely be using her again to plan our 50th anniversary trip. We would never hesitate to recommend Kate or Travel Counsellors, nothing is too much trouble; the knowledge and up to date information they can draw on is vast, this makes a huge difference. I have nothing negative to say.
Thank you for all your hard work you do, and the joy you bring.
Kate you are truly amazing JH (Trust Pilot)
Sent by R W
Dorchester 04/10/2025
Wonderful Safari Experience.
Really great itinerary put together by the wonderful Kate. We had the most memorable experience on safari in Botswana. All the lodges were top class, and away from civilisation so great animal viewing experience as well.
Kate kept her eagle eye on where we were the whole trip and was there to help , without being intrusive. Travel Counsellors and particularly Kate highly recommended.
Sent by K Saville
Leeds 04/10/2025
Katie is just the best! Always listening to my needs and wants, trying to adapt the holiday to what would suit us as a family with her wealth of knowledge and experience.
Can’t recommend her highly enough.
Thankyou
Sent by Jayne H
Weymouth 03/10/2025
Kate always goes above and beyond normal service to organise anything we ask for!
Sent by A B
Weymouth 01/10/2025
First time using Travel Counsellor, while I love doing my holiday research it can be quite stressful to make the right decision at times and good and bad reviews for the same product can be confusing. So it was really good to get the help from a professional and while they may not know your destination themselves?They have a wide network of people who do so the advice is invaluable. And it’s easy to use, much more personal than a travel agent. So far brilliant service.
Sent by D P
Weymouth 01/10/2025
Kate, is amazing, she truly goes above and beyond to make sure you have the best possible holiday experience.
Sent by M Jones
Weymouth 31/03/2025
Kate is such a lovely person to chat with. My wife has never flown before, but she feels totally confident and at ease with Kate.
Sent by Kirsty S
Leeds 19/03/2025
Would highly recommend. Have recommended Kate to lots of colleagues and friends. She goes above and beyond and gives you such reassurance about your holiday booking.
Sent by H Oats
Weymouth 30/01/2025
Kate was nothing but supportive of our ideas and feedback on suggestions and itinerary, always super quick and responsive and making informed suggestions. We can't wait to work with Kate again on planning our next trips !
Sent by M Marquis
Weymouth 15/01/2025
Kate has answered any questions I’ve had. She knows her stuff not that I’ve been on the holiday yet but I’d use her again Instead of a standard travel agent!
Sent by S Mckenna
Salisbury 05/12/2024
Katie has been super helpful and professional organising flights, hotels, transfers, visa and airport parking for 2 people from my company travelling to 2 different destinations. The schedule was constantly changing and Katie dealt with this in a professional manner and nothing was any problem for her. I would love to use Katie to support my business for future trips. Many thanks Katie! Steve
Sent by A Middleton
Hampshire 25/11/2024
Kate has been incredibly helpful since our first contact, and her communication and dedication brilliant.
Sent by B P
Weumouth 12/10/2024
Katie does the work for you. Just tell her what you want and are looking for and she finds it for you. Excellent
Sent by E B
St Albans 09/10/2024
Kate is brilliant and takes the stress out of booking a holiday. Apart from already booked holidays, we will definitely default to her.
Sent by Debbie P
Weymouth 02/09/2024
Absolutely amazing, so very helpful.
Sent by R W
West Knighton 20/08/2024
Really good experience for our first booking with TC. Kate is efficient, explores lots of options, is super quick at finding stuff out and responding to emails. Also a lovely person
Sent by Donna Marquis
Weymouth 06/08/2024
Kate, our counsellor was amazing, so helpful and knowledgeable from start to finish
Sent by Ruth Holt
Dorchester 31/07/2024
Our travel counsellor, Kate, was superb! She went out of her way to ensure we had a fantastic, stress free holiday. I would highly recommend. She completely removed any stress involved in the booking of and logistics of our last minute holiday and nothing was too much trouble for her. Thank you so much!!!
Date of experience: 04 July 2024
Sent by Ruth & Dan Holt
Dorchester 31/07/2024
I would highly recommend Kate! Nothing was too much trouble for her and she went out of her way to make our holiday as relaxing and enjoyable as possible. I will definitely be returning to her next time we go on holiday. Thank you so much Kate. You are a gem!
Sent by Clare Learoyd
Cornwall 02/07/2024
Kate has taken all the struggle out of holiday planning, taken care of all our additional needs and added in excitement!
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