Dear Kate, Thank you so much for all your assistance and planning which helped make this one of our best holidays ever. It was an amazing way to celebrate our 55th wedding anniversary. Your 'Welcome to NYC' letter plus all the little welcome touches at the Virgin hotel and the bottle of bubbly on the flight, really helped in making it special - as you said... 'a stay filled with laughter, unforgettable moments and plenty of New York magic'.

Kate was extremely helpful and very patient, nothing was too much trouble for her. I would highly recommend Kate to family and friends.

Stress-free travel, expertly handled - thanks to Kate Willimer We’ve always arranged our own travel over the years, but for a milestone birthday this year, we decided to enlist the help of Kate Willimer, and we’re so glad we did. The service was nothing short of exceptional. From our very first conversation, Kate made the entire process seamless. She listened carefully to our requirements, offered thoughtful options, and handled every detail of the booking with professionalism and care. What truly set Kate apart was her attentiveness throughout the journey. She kept us informed of any changes, ensured our transfers ran smoothly, checked in to confirm we’d arrived safely at the hotel, and even followed up to make sure we got home without a hitch. For complete peace of mind and expert planning, I’ll absolutely be using Kate’s services again. She took all the stress out of travel and made the experience truly special.

We would hughly recommend Kate Willimer from Travel Counsellors. We have used her for our last two holidays; the first to Singapore and Thailand and this year, Malaysia and Dubai. Kate has been fantastic at interpreting our ideas and requirements - providing us with lots of quotes which she will frequently adjust for us based on our requests. She is very patient and always makes sure the holiday is in line with our budget. She gets to know us well and also makes suggestions that we wouldn't have thought of. Kate organised every detail of our holiday, including transfers to and from airports and hotels, which are extremely efficient. She also goes above and beyond, leaving little messages at each hotel and arranging upgrades and treats for our wedding anniversary. We also love the Travel Counsellors app, which shows every detail of the itinerary and even notifies us of any flight changes. Kate checks in regularly to ensure that the holiday runs smoothly. We have been reccommending Kate to our friends and will be arranging all of our future holidays with her! Thank you Kate.

Apersonal touch managing our entire holiday experience Kate added a personal touch to everything she did for us. With a very vague list of wants/needs Kate was able to short list options from which we eventually chose. Always happy to answer any questions we had Kate would thoroughly research options and provide us with a list of pros/cons to help us decide. Our whole itinerary was prepared and presented to us without us chasing or having to think about it. We weee checked in and Kate provided our relevant paperwork including boarding passes and handwritten baggage labels in a lovely, personalised, wallet. Kate checked in with us during the holiday to ensure we had arrived and tracked our homeward journey. Our first family holiday abroad was a great, hassle free success thanks to Kate!

Family Holiday in Croatia We used Kate Willimer as our travel counsellor. My husband and I are so busy we just needed a guide,from an expert, of where to go this year! Kate listened to exactly what we were looking for as a family and came up with a few options. We chose a lovely hotel in Croatia, just ouside Split, and had a great time there. Will def use Kate again in the future! And we would also go back to Croatia again!! Thanks Kate! x

So pleased with swiftness of replies and incredibly easy communication. Friendly , fast and inspires confidence .

We cannot say enough about Kate Willimer, she helped us plan our latest adventure - this time to New Zealand and Singapore. Nothing was too much trouble, every last detail was taken care of, even mid way through our 5 week holiday when one of our flights was cancelled, Kate emailed us to let us know and rearranged our pick up from the airport. We explained to Kate exactly what we wanted and she figured out a way for us to do it. I would not hesitate to use her again for our next adventure. Thanks so much. Date of experience - March 8th 2025

Kate was brilliant start to finish. We asked for a quote for a Disneyland trip with the kids and she provided a quick quote with extras and personalised touches that she recommended to make the most of our stay (which we went for and loved) before our trip she gave us every bit of information and detail we needed, We even got a message from her with our room number before we even got there. To top it off the kids got a little pressie to take with them before we went, in the post. Could not recommend enough! Date of experience - April 13th 2025

Highly recommend Kate Willimer to arrange your holiday. Kate Willimer did a superb job of planning and arranging our recent Jamaica holiday. Everything went very smoothly and Kate was available at all times in case of any queries. We would highly recommend Kate for holiday planning. Date of experience - February 23rd 2025

A big shout out to the lovely @kate_travelcounsellor who organised this trip for us. Kate was understanding and really focused on what we wanted. I would highly recommend and will definitely be using her again for future holidays.

The level of detail that you have provided, alongside all the personal touches and expert advice have allowed up to feel fully relaxed and have the most amazing trip. The whole holiday ran smoothly without any hitches thanks to all your organisation. We have had the most memorable holiday, and it has been one of our favourites.

Thank you sooo much for getting us the best family week in Kos. )I did think we would be in Butlins if it wasn't for you sorting us another hotel asap!!!) Your service and attention to detail was flawless and cannot wait to book our next holiday with you!! Thanks again!!!

Kate! Thank you thank you thank you. We've had the absolute best time away! The place itself is so clean, so accommodating and so friendly. Every single person we came across was so attentive to us and our daughter was treated like royalty. Both hotels were incredible for their own reasons, both absolutely perfect for us and what we wanted. The whole process was so so smooth (except travelling with a toddler who is tired) but it was as easy as it could be. Honestly can't thank you enough from start to finish of this whole process it's been everything we ever wanted and more. Can't wait to book our future holidays through you! Thank you so much!!

Kate is amazing, nothing is too much trouble, we are undertaking a big trip for a number of weeks which is a bit daunting, but Kate talked us through everything and now we are happy and looking forward to our trip without any worries.

Kate listened to our requirements, gave us options for our holiday. Calmly did what she said she would do. She was always available to answer any questions and we are very satisfied with the outcome so far.

Kate was helpful, knowledgeable and great at communicating. Highly recommend Kate to help you book any trips.

I have already passed Kate's details on to a colleague who will hopefully be in touch with her enquiry. Kate is extremely knowledgeable and very responsive to messages, I am very happy with my booking and hope to book in the future too.

Brilliant, got us out of a total pickle of a hurricane holiday cancellation, remained calm and solution focused, that helped me as I was in huge pain from a knee injury at the time. Massive thanks for sorting it all so quickly.

A complicated set of requirements for our holiday but dealt with efficiently and producing a result higher than our expectations.

Kate was amazing helping us find our family holiday, would definitely recommend to anyone looking to book a holiday!!

Kate has been fab. I was really stressing about my flight and organising everything around it. Sent Kate the details and it was done in a matter of days. Stress gone and now really looking forward too my trip of a lifetime. Highly recommend to take all the worry out of a holiday or flights.

Kate has taken the stress away of finding the perfect holiday for myself and my family and dealt with everything herself in a really professional and competent way. She was able to recommend the perfect hotel and destination which met all of our requirements. Thank you Kate!

A lot of work, time and thought has gone into finding the right resorts for our holiday next summer. We know we will enjoy it.

Great attention to detail, swift and smooth communications, would return for future travels.