Very professional - speedy responses. Exactly as requested, helpful.

Kay is friendly and approachable and nothing is too much trouble. She provides a great service, not only arranging and booking holidays but helping out both here and away when things don’t quite go as planned. Would not hesitate to recommend her.

Excellent service with prompt replies. Feels like a true personal service!

Super amazing, spot on - got everything we wanted for our honeymoon! Will definitely book with Kay again 💯

Kay Halton has made the organization of a holiday a breeze. Kay is always sending us Holiday Ideas, once we have decided on a suitable destination, Kay sends us opinions, once decided we don't worry about it again. All the details are on the MYTC Travel App. We have used Kay for all holidays , I would always use Kay, she is brilliant!

Professional, friendly and super efficient!

We have booked various holidays with Kay for approximately 10/12 years. Every time she has made the whole process easy, all queries have been promptly dealt with, everything is hassle free and each holiday has gone smoothly. We feel like we are in safe hands. We will no doubt continue to book with Kay!

Kay always goes above and beyond to ensure that our holidays are tailored how we want them!

Kay is so so helpful and reliable. She provides a summary of options which work for my family and the booking process is really easy! Thank you!!

Kay was amazing, we gave her a seemingly impossible task, and she aced it. She found an amazing choice of accommodation and gave us lots of great advice. We're really looking forward to our amazing family trip to Tenerife!

Reliable, efficient and speedy service which gives you peace of mind - fantastic!

Kay is brilliant, the support she gives from start to finish is first class!

Always there for support and advice with a world wide knowledge of travel. Excellent service

Kay has been very helpful and looked into things I really struggled with. Always receive a quick response to any queries I have.

2nd time using Kay & I’d never use anyone else! First trip was a Kenyan safari with my mum that went like clockwork, so when my husband and I decided we wanted to go to Barbados for Christmas, I contacted Kay. We’ve never been before so her advice was priceless.

We recently returned from an incredible 3-week honeymoon trip to Singapore, Kuala Lumpur, and Bali – all made effortless thanks to Kay. We honestly can’t thank you enough for helping us bring our honeymoon dreams to life. You played such a big part in making our trip so special, and we’re so grateful for everything you did to help create such an incredible experience!

I always use Kay for my travel requirements- wouldn’t dream of doing it with the support of my trusty TC!

Kay has been fabulous the past few years and will definitely use her again!!

Kay was informed, efficient and amazingly helpful and knowledgeable!

Kay is amazing. She always gets us the best holiday within our budget and finds little gems. We trust her completely and wouldn't use anyone else. We'd recommend her to anyone!

Kay at Travel Counsellors is my 'go to' when booking a holiday. Kay is knowledgeable, efficient and extremely personable. She truly does 'have your back'. I would highly recommend!

Excellent choice of hotels in just the right location. Smooth process throughout!

Kay offers a fantastic service, she is always responsive and helpful.

Excellent service and competitive prices!

Kay does a fantastic job - She always comes back with quotes quickly and with suggestions if you’re struggling for ideas - Brilliant service !!!

Kay is very helpful and takes the stress out of booking. She always strives to find the best price. I particularly like how the service continues right up until departure with her taking care of check in etc. Highly recommend.

I have already recommended Kay to friends. She listened to what I was trying to achieve, and patiently provided many options until she hit the nail on the head. We have had one holiday of a lifetime using Kay, and already have planned another. As soon as we win the lottery, we will be back and she will be on a retainer!

We found Kay to be very professional , thorough and just a joy to work with !

Fantastic quick, prompt, easy , reliable personal service . All documents sent well in advance of travel date hassle free..

Kay is very helpful and efficient, holiday all sorted within a couple of days.

Have recommended Kay to several people already who I believe she has helped. Great service every time!

Kay is a fabulous travel counsellor - she is always friendly and fun and extremely helpful making the whole process of booking stress free. She is patient and nothing is too much trouble. Would highly recommend!

Kay was very helpful as we wanted to go somewhere warm in March but we weren’t sure where. She gave us several options & listened to what we wanted & found us the ideal week away at a reasonable price & she kept within our budget. We shall certainly use Kay in the future & recommend her to our family & friends.

Everything done for you for your holiday - who wants the problems of worrying! Let your travel counsellor do it all for you and relax. Thanks to Kay x

Kay always goes that extra mile to make sure EVERY holiday is remembered for all the right reasons!

First class customer service as always !!!

Kay is always extremely helpful. She cares about making sure your booking is right and tailored to your needs. Very professional!

Kay and the Travel Counsellors organisation are the best formula for help and guidance and the peace of mind that everything will be very well organised, not least that we are advised by a human being on hand should we encounter any problems. Kay has arranged many great cruises and flights for myself and my partner.

Very knowledgeable and takes the time to explain/ answer questions quickly .

Kay Halton is an amazing travel counsellor, she goes the extra mile to ensure every request is covered. I have recommended her to my family and friends, all have used her services and only have positive feedback.

Just back from our trip. Wow it was just amazing, it was certainly a holiday of a life time. Can't say enough about how impressed we were of the organisation the guides and drivers were just brilliant. The whole trip was seamless. Accommodation was excellent. We opted for a balloon ride which was incredible, so glad we did it. Thank you so much for organising this trip for us. I will have no hesitation in recommending you to friends.

Kay has been brilliant. Incredibly efficient, helpful and not at all visibly irritated by all my questions!! She was able to save me a significant amount of money compared to my research whilst still accommodating my requests. Thankyou.

Kay is brilliant, knowledgeable and always full of ideas to make our holidays full of things to do!

I'm just sitting on my balcony having a final coffee before checking out of my room... and wanted to say thank you for suggesting Pergola Apart hotel here in Andratx. I've loved every minute...This holiday has been perfect! I don't believe in perfection but this hotel, the nearby beach and beautiful harbour has been exactly what I needed. I'm so sad to be leaving! But it has become my new bench mark for future holidays. Thank you so much. I do always recommend you to my friends... as a solo traveller that I am, you're a star and a godsend.

I have already recommended Kay to some friends and colleagues. When living busy lives Kay takes all the stress out of planning your getaway and when that annual leave time arrives it’s all sorted for you! And Kay was always easy to contact to answer all my little queries definitely recommend!

Very easy to deal with - great information and was so helpful

Kay has been really helpful and knowledgeable. She understands our travel needs. Thank you Kay

Excellent service for a personalised trip to Australia

Excellent service for a personalised trip to Australia

I would never book travel any other way!

Kay's knowledge of the type of trip we wanted to book really helped. We were able to book our dream trip which is beyond what we thought we'd be able to afford. Thank you.

Kay is a credit to her profession, it was so easy to book with Kay, I told her what we wanted, and she delivered. I will be recommending Kay!

Gave us complete peace of mind in a time when many flights were being cancelled. Great service and communication

Kay was very helpful and very friendly she had a lot of patience as I had lots of questions to ask. This lady has got us in safe hands and we trust her with our booking!

Kay is absolutely fantastic ! Makes it all so easy for you - Definitely recommend!!

Kay listened to what we wanted and gave us the organisation to have the meaningful holiday of a lifetime. We are all excited for October!

Kay fully understood the brief and came up with great options for us in short time. Thank you

Excellent, very helpful, friendly service, thank you Kay

I just wanted to say thank you so much for arranging our holiday to the Ixia Grand hotel in Rhodes. We had an amazing holiday. The hotel was fabulous, a real chilled place with a great atmosphere. The food was great with themed nights, so a great variety. The pools were lovely and the whole place was really well maintained. The private transfer was great, easily located once we came out of the airport and the transfer was fast and again the driver was really helpful and advised us places to see. Thank you once again for all your hard work and making our holiday experience so amazing.

First class customer service as always from Kay. Wouldn't book my holidays with anyone else.

Seamless, just make contact, discuss your requirements or wish lists and the rest will take away all the stress, time and hassle away, leaving you relaxed and happy that everything will run smoothly.

Super helpful and super patient with indecision from us over a number of options and flip flopping between ideas!

If there was more than 10, I’d have selected that!

Wouldn't travel abroad with anyone else! Kay is amazing!!!

Would definitely recommend. Don't think one appreciates the benefit until you've used their services.

Kay is an absolutely first class Agent, always helpful and full of information. I would recommend her without hesitation.

Kay is brilliant. I couldn't ask for a better service. My brief was limited to say the least, and she has found the perfect holiday. Excellence at the max!!

Kay was recommended to me and I was delighted by the speed and content of the service she provided.

Kay just made things happen!

No worries, all looked after and a wonderful holiday!

Excellent service, really lovely lady and will definitely recommend and will definitely use next time!

Very knowledgeable and professional throughout!

Kay was brilliant, she was very responsive to calls and emails and quickly found us the perfect holiday destination.

Kay could not have been more helpful in arranging everything for us, she made it so easy and stress free. Nothing was too much trouble. We’re definitely coming back again next time for her advice and help.

Kay is always so helpful and tries her very best to get us not only the best value, but what kind of experience she knows we will enjoy.

I get outstanding service from Kay, my Travel Counsellor, and peace of mind always!

Just sat back and the holiday I wanted was booked confirmed and finalised within minutes - super, no time wasting or sitting around waiting for outcomes. Have used you before and would use you again. Can recommend with confidence.

Great advice and support. Quick response and great service.

Fabulous! Very pleased & have already highly recommended to family & friends.

Recommended by a friend and delighted by your service. Already telling people about you!

First class service & exceptional customer care every time we book !!!

Kay always goes above and beyond to help you plan your dream holiday. Her customer service at the time of booking, before departure, during the trip (if needed) and even after the holiday is second to none.

I would definitely recommend using Travel Counsellors, Kay Halton provides a highly professional service, giving good honest advice, making the whole experience stress free.

Professional and friendly service from Kay in Scarborough. She was so efficient and knew so much from the top of her head, explained things clearly too. We know we’ll be in safe hands with Kay and Travel Counsellors!

Kay is always so helpful and very knowledgeable. I always go to her when I book a holiday and have recommended her to lots of my friends and family due to her excellent service.

Kay has always gone above & beyond to give us a great service & gives me confidence if a problem should arise , she soon gets it resolved. She is so personable & a pleasure .

Totally brilliant service from Kay !

Kay is amazing at helping you find the right holiday, I recommend her regularly!

Kay has been fantastic! She has been so informative, so kind and absolutely amazing in finding us our dream honeymoon! I have complete faith and trust in her and would recommend her to everyone!

Very helpful, friendly & efficient, definitely would recommend

Kay is a very good person to deal with and I have recommended her a few times.

Kay once again did a fantastic job of finding the flights we wanted. It’s great to know that when the time comes, Kay will automatically check in for us and email our boarding pass. A great personal service.

Kay is always really helpful, knowledgeable and approachable. Really happy with the service we have received booking our honeymoon!

Kay was brilliant and her service is excellent.. She found us exactly what we wanted ..!

With Kay it’s just so easy. You give her a rough idea of what you want to do, and it’s sorted!

Excellent service!

Kay has been brilliant in every aspect of my travel plans. Kay came up with lots of holiday ideas from my original idea. The level of contact has been perfect, I've always felt in safe hands. I recommend Kay to everyone I know who is planning a holiday. Top notch service.

Kay takes the stress out of booking a holiday, she is thorough, efficient and professional.

Professional, Polite, Pretty awesome service!

I always recommend Kay Halton - she truly does make the experience simple and such a lovely lady to book with!

Although I have only spoken to Kay on the phone she has been brilliant sorting out a special holiday for myself and my daughter. Very efficient and helpful. Would highly recommend!

Kay always goes out of her way to be helpful, finding us ideal holidays from the instructions given, taking all the hassle out of travelling by obtaining boarding passes to put on the app, phoning the hotel before we get there to see if we can have a free upgrade, following up the holiday with phone calls to make sure we’ve got the best out of our holiday and all of this done, in a cheerful manner.

What a great experience it was - our first time working together with Kay and it won’t be our last!

Excellent and effiicient service as always

It is such an easy process booking with Kay. Nothing is too much trouble. She is friendly, efficient and you feel like you are in the best hands.

Kay was recommended to me by a friend. I rung her and she asked about my preferences for a holiday. She emailed within 2 days with some options. She listened when I wanted to make some amendments and I've gone on to book a holiday through Kay. I cannot believe I've not used this type of service before!

Brilliant sevice by Kay and a great price!

We always use Kay Halton at Travel Counsellors. She is amazing, ,professional, efficient,friendly and nothing is ever to much trouble for her, She always responds quickly and takes the hassle and worry about booking our travel arrangements. Thank you Kay.

Very helpful and easy to deal with as our trip needed a bit of juggling about!

A wonderful, carefree holiday with no worries because Kay had taken care of everything - always there for any queries or questions - well done Kay!

Kay provides a very personal holiday service making sure your requirements are fulfilled to ensure a smooth and trouble free trip, with the reassurance of a full backup service if necessary.

Kay is AMAZING !! She goes above and beyond to sort things out. Cannot praise her enough !

Using a TC takes all the stress out of booking your holiday. From the initial contact through to departure and then return Kay did everything possible to ensure we had a great journey and enjoyed our holiday. The service provided was second to none. Thank you!

Really happy with the service Kay gave me in helping me find our perfect getaway. She kept in touch all the time and answered all the many questions I had for her. Then once it was over, she called to check how everything went, such a lovely personal service, I will definitely be booking our next holiday with her.

Kay did a fabulous job of locating flights that didn’t bankrupt us and booking us a fabulous trip with her supplier in a very fast efficient way. She kept us updated of progress and has delivered our dream holiday covering everything we asked for.

Kay was absolutely excellent and fulfilled all my holiday wishes without a fuss - I was very impressed

Kay arranged (and then rearranged twice- due to the pandemic!) our 30th wedding anniversary trip to the Maldives. The whole service and experience was absolutely superb and we would highly recommend her. In fact we’ve already booked a special birthday trip via Kay and we’re confident it will be superb too. Thank you Kay!

Quick to respond, friendly and created an amazing holiday!

Kay has been excellent at organising a small holiday for me. I had trouble finding a good location and price point for quite some time, and every time I messaged her with an idea she helped me. In the end, I settled on Amsterdam and she found flights and a hotel all within our budget, her communication has been amazing and clear throughout. I will definitely be using her again for future travels.

Kay has been brilliant, couldn't have asked for a better service, professional and informative. Kay is an example to others and would recommend her with no hesitation!

Very helpful, came up with lots of options based on my preferences. Great customer service!

The service that is provided is highly professional, efficient, friendly and takes ALL the hassle out of sorting a holiday and you can get assistance throughout your vacation - now that is real service!

On hand through email and phone. Met the criteria of what we wanted in a holiday while showing us options we may not have considered. This made the process seamless, easy and enjoyable. Thanks Kay. X

Excellent, professional and friendly service. Kay took the effort out of choosing and booking our holiday.

Kay is ALWAYS very friendly, approachable and extremely helpful, going above and beyond that which is required for her job.

Kay’s very friendly and efficient, and also provided a few different options to ensure the holiday is the perfect fit for our family. Thank you!

Thank you Kay for booking our flights and arranging the mini stopover in Singapore. First class service!

Very efficient service has allowed me just to sit back and relax even before my holiday starts - so unlike previous holidays!

We have recommended you Kay, we’ve been so impressed with your service and the fact that you are local is a great advantage as well - thank you so much! I’ve just got the app on my phone and can see the forthcoming Oz flights so that is a great reminder.

Kay was fantastic in offering suggestions based on my enquiry and providing a really quick and efficient service !

If the holiday is as good as Kays' service it will all be absolutely perfect!

Kay offers plenty of choices with varying standards and prices. We have been very pleased with all her help regarding our holiday requests, and we would definitely ( and have) recommended her to friends.

Friendly, attentive personal service. Kay always responds in a timely fashion and is very knowledgeable about all aspects of travel.

Very efficient professional service - would definitely recommend to all family & friends

Kay makes booking a holiday stress free! I completely trust her advice and would highly recommend her to anyone who is looking to go away this year.

Very accessible and helpful in supporting me in making a decision as to which was the best option for my holiday.

Kay has been fantastic helping me to book a 3 stop family holiday in America. From start to finish she has been really patient , providing different hotel and travel options for each stage of our journey. Kay has made the whole booking process stress free !! Would definitely recommend Travel Counsellors.

Thanks again to Kay for organising and making sure our trip to Austria went smoothly. Knowing that she is always there in the background just incase something unexpected crops up is priceless. Her choice of destination and hotel was first class. If you’re looking for someone to take all the hassle out of booking your holidays, then you won’t go far wrong using Kay. Thanks once again.

Absolutely fabulous experience with Kay. Had our dream honeymoon in the USA thanks to you, all aspects were covered and was super easy from start to finish! Won't hesitate to use Kay again and again for future trips! Thank you!

So helpful & patient. Helped us get all we needed & advised us of the best resorts . Also made sure our layovers between flights were at a minimum. Great service .

So very helpful with obvious detailed knowledge. Everything just feels right first time.. Thank you so much.

Have used Kay for many trips, always there for you and never fails us.

I have already passed your details on to one of my friends. First Class Service !!!! Thanks Kay

Absolutely amazing nothing was too much trouble for Kay she has given us the best holiday, can't wait to go and will definitely be using her again!

Excellent service again. We can’t recommend Kay more highly she’s great!

Kay is amazing ! She takes all the hard work on and delivers so quickly!

So lovely to chat to and to organise the perfect honeymoon. Felt very easy to decide and sort what we are doing and where we're going! Thanks Kay

I can not thank Kay enough for her support and help during all our holiday bookings with her, not to mention the most recent trip. Kay is at the other end of the phone (day and night) and offers the best advice whilst remaining calm and reassuring. Will never book another holiday with anyone else. 100% put our families trust in Kay.

Already recommended you to friends and family.Excellent service.

Great service - we were given a good range of options and the process was clear and efficient once we decided.

I was stressing about booking my trip to New York as I haven’t travelled for some time and the new restrictions seemed daunting. I reached out to Kay for help and immediately I felt the worry lift and in less than 24hrs I was booked on the flight if my choice and in a fabulous hotel. I have recommended Kay’s services to everyone and I know that it is the only way I’ll book in the future. Thank you Kay for a first class service!

Extremely efficient, we were recommended Kay from friends and now intend using her for all our travel requirements.

So helpful and made finding/booking my holiday so easy, even when flights were cancelled!!

Swift efficient service, excellent checks and follow up to ensure all correct procedures have been followed given the current situation with the pandemic.

Kay is always so helpful and friendly. She always goes the extra mile to accommodate our needs. We would always recommend her to anyone.

Kay goes above and beyond. Very knowledgeable and so helpful.

Kay is just outstanding at customer service , I have nothing but confidence in her.

Excellent service and third time I've used Kay to book my holidays! So much more convenient and not being very good at technology it's so much easier for me. Everything is done for you.

Kay is fabulous and organised and has done a great job through recent turmoil of Coronavirus. Would definitely recommend she is mega efficient !

Very patient & helpful throughout. Great personal service !

Have used Kay several times now, it's just so much easier. Plus she's brilliant!

Kay is always so helpful and listens to exactly what we want and ask for. We have always been so pleased with her recommendations and use her for all our holiday planning and have recommended her to our friends. she is helpful and gives good advice.

Kay has been amazing. She has gone above and beyond to make sure we have picked the right holiday would highly recommend her to my friends.

Kay is always very accommodating & gets us a really great deal with lots of support & reassurance that if the worst should happen in any way we will be looked after!

Kay at Travel Counsellors has always provided us with the best customer service I have ever experienced in the Travel Arena. Always searching out the most suitable holidays with a focus on value for money and customer requirement's.. Definitely recommend Travel Counsellors.

Always great service and a great experience with Kay!

I alway recommend Kay to everyone. Kay makes booking anything easy. I leave everything with Kay. Totally trust Kays advice and opinion.

We give Kay our wish list and every year Kay has managed to deliver, nothing is too much trouble!

So far we’ve experienced amazing bespoke service from Kay (we are very confident that our holiday will be fantastic) Thank you so much!

Most certainly do recommend Kay and her experience with booking a holiday - she is extremely helpful in finding the perfect place. I’ve never had any problems with all our holidays and looking forward to using Kay again.

Kay's really on the ball with any requests and offers impartial advice. Any problems sorted immediately when involving other travel companies and airlines. Arranged repatriation when I was taken ill abroad including flight home the following day. She’s a real gem and I recommend her at all times when friends talk about booking holidays.

Kay was brilliant to deal with and made the process easy and stress free.

Kay is brilliant, I will and have recommended her!

Absolutely superb! Went above and beyond to create a package that fitted us perfectly! Wouldn't hesitate to book again through her! Amazing! Thanks Kay!

I have used Kay quite a few times now & was first introduced by some friends . I have nothing but praise , Kay takes ALL of the stress out of going on holiday, her service is 100% & she is always available. .I have recommended her to friends & they all say the same . You really are fabulous at your job & your customer service is excellent.

Helpful, informative, knowledgeable. In a world short on all of these qualities this was a pleasure.

Thank you so much once again Kay , just had a fabulous weekend in Nice. Couldn't have asked for more; hotel, location, transfers perfect! Look forward to sorting my next one.

My wife and I have just returned from our honeymoon, arranged top to bottom by Kay. She made everything so simple from the moment of enquiring for quotes to the point of our final transfer on the way home! She is always available to help, and the service always feels personal. Even though we encountered a few delays and diversions (airline issues - nothing to do with Kay), we knew everything was taken care of. We would absolutely both recommend Kay to anybody thinking about booking a trip away, and will be making another booking with her hopefully pretty soon.

Once again fabulous personal service from Kay as we head off on a much anticipated trip to Disney World Resort in Florida. Kay has all the information needed to help make a rational decision on the best time to go, and the best value for money with all the potential added complication of Disney Dining and it’s benefits. Thanks again Kay, I’m not sure when we’ll be able to do this again, but if we do you know who’s phone will be ringing!

Would highly recommend Kay. Just been to New York and had an amazing time, couldn't have done it without her help!

I've used Kay on a number of holidays and each one has been highly organised from start to finish, Kay gives first class personal & professional service and is available should any unexpected problems arise nothing was to much trouble. I've recommended Kay to family & friends who I know have also used her & been very satisfied .

We like booking our holidays with Kay as it saves a lot of hassle and we know we have the peace of mind that someone is looking after us. We have always had good service and enjoyed our holidays.

Kay offered an excellent service & was more than happy to go the extra mile to “tick the boxes” for my holiday requests.

Kay does a brilliant job, she's patient, listens to what we want. Have used Kay for last 3 holidays. Would and do recommend her 10/10!

My previous Travel Counsellors experience in China booked by Kay was outstanding. So far the arrangements for a walking holiday in Portugal are looking very promising. All tailor made to our requirements.

Good and responsive - already recommended to family and friends!

Have booked quite a few holidays with Kay now and have always been really impressed. Have recommended Kay to family and friends who have also been delighted with the service they have received

Great service, Kay was very patient with sorting us out options that worked for 2 families needing to depart on different dates and has found something that suits us all. Looking forward to it!

Always great service and knowledge from Kay wherever we go on our holidays and I always recommend her to my friends and family!

It was a great experience from start to finish, thank you

Spot on Kay. Couldn’t be more helpful! Thanks for sorting our holiday. Anne.

Unlike most travel agents who just want to sell holidays, Kay listens carefully to your requirements and preferences and then comes up with the perfect solution. We are very fussy but nothing is too much trouble for Kay as she patiently looks for and finds the solutions. Highly recommended !

Extremely helpful and informative. I always recommend Kay where appropriate to friends and family

The Mary Poppins of booking holidays - perfect in every way! Stress free!

We appreciate the time, effort and consideration that Kay put into the planning of our holiday. She's a gem.

You are simply the best!

Kay is always so helpful and full of ideas!

Kay is so professional, amazing and caring and just gets it right every time! 10 out of 10.

Kay is just fantastic! I've said it many times - wouldn't go anywhere else for a holiday booking!

Brilliant experience made everything easy! Would definitely recommend.

Nothing is too much for Kay - she is always willing to help and find the holiday we have asked for.

Superb service, helpful, friendly, knowledgeable. Would happily recommend.

I would just like to say, Kay goes above and beyond to help with bookings and more importantly, she is always available to help with unforeseen issues whilst away. Simply brilliant at her job.

Kay has been the perfect person for me to contact - tell her what I want and leave it to her to sort out - trouble free - very happy!

Kay has organised our trip to Peru exactly as we requested with efficiency and nothing too much trouble. Can’t wait to travel and has been simplest holiday booking ever. Definitely would recommend and use again myself!

Kay is absolutely brilliant. Answers all our questions. Is patient. Wouldn't use anyone else now and do recommend her all the time. 10/10

Absolutely brilliant service, always the best deal for the best experience. I tell everyone I know now about my fantastic Travel Counsellor!

Brilliant Travel Counsellor. Great service, nothing is to much trouble 10/10

Extremely helpful!

It has been an absolute pleasure to seek and use Kay as our Travel Counsellor. She has been so warm and professional and her selections have perfectly matched our expectations. We are so looking forward to our family holiday.

Kay was extremely helpful and quick answering queries and getting the quotes. So far we are very pleased with her service and will highly recommend.

I would highly recommend Kay to others. She has given us an excellent service.

Kay always delivers quickly, efficiently and with a smile.

I have recommended Kay to several people already and they have all been pleased with the service.

Fantastic service. I have already recommended Kay to a couple of my friends.

Thank you so much for arranging our wonderful trip to Venice. The whole break was seamless and well organised by yourself. At Bristol airport the Aspire lounge was a real advantage as it was calm and quiet just what we needed. The hotel was great we had an amazing room and the personal touch of your note on our arrival was a fab way to let us know you were there if needed. It was a fantastic location close to St Marc's square and the Grande Canal equally. The roof top bar was a bonus and served the best Aperol Spritz we had in Venice. Overall the service start to finish was excellent Kay and we are very grateful for your commitment and hard work to make our break special. Many thanks, and we will most definitely be recommending you to our friends.

Kay is always helpful and efficient from booking our holiday to getting home, wouldn’t go anywhere else

Already recommended Kay to others! She’s taken all of the stress out of finding us our first family holiday. We had quite a few specifics due to our 4 year old son and Kay has found what we hope to be the perfect place! Thank you.

Amazing customer service!

Kay was lovely to talk to and everything was arranged to our specification. So easy for me! Thank you.

We have contacted Kay several times now for our holiday requirements both abroad and in the UK and she has been brilliant every time. Thank you Kay.

Absolutely fantastic service and I'll definitely recommend and hope to use Kay's services again very soon! If there are any other ways of me promoting Kay's business please do let me know. I'm looking forward to my break in Ibiza in May very much. Thank you!

Kay is absolutely fantastic, understanding, and very patient! I can’t recommend her enough.

Just like to say a big thank you, it was the best. Seating was brilliant, noticed even the aisle seats were bigger than Thomas Cook! And the personal touches i.e. the birthday wishes, the card when we got back. As my wife said how could we book with anyone else after dealing with Kay? We couldn`t!

Takes the hassle out of finding somewhere - excellent service that Kay provides knowing everything is dealt with.

I’ve already recommended Kay to friends, family and colleagues and I haven’t even been on my holiday yet! She made planning and booking my holiday easy peasy. She’s a star!

Kay understood our needs almost instantly, and found us a great deal within days - even working during the weekend. Where we wanted any changes she was more than happy to accommodate, I would have no hesitation in recommending her to others.

Kay is so efficient. Reply’s to all forms of contact, email, telephone, Facebook messenger within minutes. Always gives options and advice. For me and my family booking with Kay gives me peace of mind as once you have booked your holiday or flight you know you have 24 hour support and emergency contact if needed. Wouldn’t book with anyone else.

Kay is amazing! Very thorough - does all the really annoying bits of going on holiday that you want to forget for you! Literally I think if she could fly there and back for you as well to save you the hassle - she would! Excellent, friendly service - has she won a prize from Travel Counsellors yet - because I think she should! I’ll recommend her to all my friends!

Kay is A1 on everything. Totally professional and delivers exactly what we want on everything, to private transfers, special seats and assistance when necessary. She’s the best and I recommend her to anyone contemplating a booking.

Fantastic service as always!

100 per cent! Delighted!

We have and will continue to recommend Kay to all our family and friends, the service she provides is second to none.

Kay, thank you so much for arranging flights last minute from UK to NZ. Amazing price. Your a travel consultant that makes you feel that your a priority customer!

Kay has been so friendly in her approach and very supportive of our enquiries. She responded to all our questions and requests so quickly and helped us arrange our holiday within 5 days from start to finish! Took all the stress out of it.

Kay's friendly and professional service helped us book the ideal flights and hotel for us. We will certainly be using and recommending her services again. Kay was recommended to us by a friend who regularly books holidays through her.

Extremely efficient in coming back to us with a quote! Kay is very approachable/friendly and nice added touch with providing extra detail in options for consideration with our holiday. Thank you for making it so easy Kay!

Excellent holiday searching, help and advice, would use Kay again and recommend friends to use, as I already have!

I believe we have all got a little swayed away from using Agents recently with the belief that if we search long and hard enough we will find "the deal". What we do not take into account is the time and effort this takes which ultimately leads to pressure. What I realized very quickly from dealing with Kay is that travel advisors have all this information at their finger tips and often at a discounted rate to what we can find on line. My recent experience in booking with Kay can be described as Quick, Efficient and Stress Free. One call to pass on my requirements and then she was 'off to work'. Kay secured me my preferred accommodation, flights at my local airport at reasonable times and a price that was more competitive that anything I had see online. So in answer to your question - would I use or recommend Kay .. the only possible answer is DEFINITELY!

I have known Kay for nearly 20 Years and have always recommended her to friends, family and colleagues since she started at Travel Counsellors. I've just used Kay for the first time for my own holiday and oh my Lord. Amazing. Thank you so much Kay!

Just to say a big thank you for arranging our holiday for us you really know your job!!! We had a super time all the travel went like clockwork. Jet 2 very good to travel with. I couldn't believe the change in the hotel it's amazing now - I always liked it but it's really been brought up to date. Also the little touches like welcome back fizz and chocs on arrival, then more fizz on my birthday make you feel good! Great help that you did our boarding passes for us and Jet 2 took our cases from the hotel so we went straight to security at airport. Many thanks again we had a great time and both want to do it again next year!

From the start Kay was approachable, responsible and helpful, coming up with suggestions and alternative for us to consider. Once we had decided on our holiday arrangements were promptly put in place and all details explained clearly. The notelet wishing us a happy holiday was a lovely personal touch. Kay was recommended to us by a friend and we can see why she was!

A quick and very efficient service. I received my quote within hours of my request. Very impressed.

Fantastic service, right from booking holiday and keeping me informed of all the processes.

Thank you for the excellent customer service.

As always, Kay offered a fast and efficient service, finding us a holiday that fits all our requirements at a very reasonable price.

I have used Kay once before & found her to go that extra mile to help us on a family trip to Florida, which was a fabulous trip & from that have just booked a city break too, very helpful, friendly & happy to advise on anything asked. Thank you Kay

Kay is just so helpful in finding us the right holiday and all the back up that goes with it is excellent.

Always happy with Kay's service and always recommend to friends and colleagues.

Very pleasant and listened to exactly what I needed to book my overseas wedding. Responded very quickly to any of my emails. Would highly recommend.

With Kay it REALLY IS PERSONAL!! Just back from our 4th fabulous holiday as arranged by Kay. Her incredible level of service ensured that our 25th wedding anniversary was so special in every way - with all the stress taken away, we would recommend Kay to anyone!

Amazing service! Have recommended to many friends.

Kay is amazing! Having just made our fourth booking with her, I have already referred friends and family to Kay and will continue to do so. Kay gets to know you and makes getting that special holiday so easy with peace of mind that it will always be a wonderful trip - thank you Kay!!

Always cheery, always professional, often working out of hours! A perfect ten!

Fabulous personal efficient and cost effective service above and beyond my expectations. Highly recommended.

Always a pleasure to work with Kay - friendly and efficient service handled in a professional manner.

Kay has been brilliant, giving us lots of options and advice. Will definitely use and recommend Travel Counsellors again. Thank you x

Kay is very professional at all times and appears to source a holiday fairly promptly as soon as she is made aware of what you are seeking. Would, and have, recommended her to several friends. First class, hassle free, never any problems or hitches she can't sort out immediately. She's a real credit to Travel Counsellors.

Great service, Kay really went the extra mile for us!

Already have recommended her and will continue to do so. Kay takes all the stress away from booking business and holiday events - gives me time back to do other things I cannot put a value on that!

Kay has been great in the way she has handled our booking and supported us through the process. The follow up has been wonderful and we know that Kay is there if we need any problems fixing or questions answering. We travel at the end of the week hopefully to a perfect holiday!

Kay has always come straight back to me when I have made contact and has been extremely helpful on all occasions. I would certainly recommend her to anyone.

We have used Kay on a number of occasions having previously only ever used high street travel agents. I will not book any future holidays without first asking Kay.

Just wanted to say a huge and massive thank you for everything you did for our trip to Barcelona. It was just amazing and we had an awesome time. The small touches went a long way and the bottle of vino in our room was just brill (we got the upgrade and had the top floor room over-looking Gran Via). Be in touch in the future, and again a massive thanks from us.

Superb travel booking experience in fact the best we've ever had! Incredibly professional & very patient. Wouldn't hesitate to use Kay again & we've already shown the South African itinerary & price Kay prepared to some close friends who travel a lot & they too were very impressed. Fantastic service thank you.

Second holiday booked with Kay this year as she makes things so easy, with great choices and fabulous customer service!

Booking with Kay gives peace of mind for wherever in the world I am travelling. I have booked for work and personal trips and Kay takes care of everything. Any problems that do crop up are resolved without a problem, no matter what time of day or night.

Kay has arranged many holidays for me and my friends, and I would recommend her services without hesitation. Her attention to detail is outstanding, and her willingness to help and customer service are second to none.

Kay is extremely professional and helpful. She is always available to speak with to clarify any concerns. A great lady to deal with!

Kay was very lovely and put a lot of effort in to helping us choose our holiday, we could not of asked for any one better. We changed our mind several times and this did not bother Kay, she just kept coming up with different ideas for us until we found what we wanted. I have already recommended her to people I know. Thank you

Took the time to listen and get to know us and what we wanted and arranged our schedule accordingly to our preferences and budget. Managed to arrange out exact dates and fantastic hotels to stay in.

Kay is very professional and nothing is too much trouble, even if you change your mind on destination as I did. She's a credit to Travel Counsellors, always smiling and should be the face of your advertising publicity. In fact she's a star!!!!

Very helpful every step and hassle free. Great options with lots of details about hotels and resorts. Won't book a holiday any other way now

Great professional service. Takes all the hassle out of booking & guarantees everything is covered so no need to worry about anything!! Thanks Kay!!

Kay is always very helpful and has had a lot of knowledge about the places I have asked to travel to. Nothing is ever too much. Her service has been great and she is always quick to respond with prices. Kay also looks to find alternatives to the desired destination so gives you plenty of options to look at. All in all we have been very happy with the service we have received from Kay.

Hassle free, great options and amazing, friendly and prompt customer service. I will be using Kay in the future instead of doing it myself!

I would always recommend Kay - she is very efficient, professional and always cheerful and happy to help. I really appreciate the personal attention and not have to concern myself with booking online and making mistakes. All my travel arrangements have been dealt with quickly and documents just arrived here. I will always use Kay. Thank you Kay wishing you continued success in your business.

Fantastic service, very swift responses, friendly, helpful and Kay offers really useful advice and suggestions. Tickets and hotels booked very efficiently and lots of good communications along the way all in a very timely manner. What more could you ask for!

Kay was very helpful in arranging accommodation for my group, she could not do enough to ensure we were happy. I was sent links to TripAdvisor to back up her choices. Kay was recommended by my son and I would have no hesitation in using her service again. I will be using Kay again next year for another family holiday.

Kay was fantastic - we swapped and changed our plans and at no point did Kay get frustrated or flustered and what we've ended up with looks to be a once in a lifetime trip. Brilliant !

Brilliant service and refreshing in this day and age to deal with a human being rather than a long winded answering machine. Nothing is too much trouble - 100% recommend

Big thank you to Kay for sorting out this holiday at such short notice (less than 24hrs), it made life so easy for us everything was sorted from the check in to the transfers . The holiday itself was fantastic great island, great hotel I totally recommend Kay and Travel Counsellors and look forward to our next holiday.

Thank you so much for all your help in organising our “Euro road trip” – we have had a truly wonderful break and all your hard work has been so appreciated. Paris was blissful – our hotel was really ideal for us and the team there so charming, the TGV a great experience, the car was perfect. Hotel Les Grillons was possibly the loveliest, friendliest and warmest place we’ve ever been welcomed to and then we went on to enjoy a very lazy week near Pietrasanta in Italy, flying home from Pisa today. Obviously will be so happy to recommend you onwards amongst friends and colleagues and will certainly be in touch with you again in the future! Hope you too are having a happy summer and many many thanks again!

Just a quick note to say thank you so much for everything you did for us. We had the absolute best time and loved every minute of the whole holiday. All your little surprises in the room and the postcards just made it even more special for us. When it's time for us to look at going away again I will 100% be using your services again. Once again thank you for making our holiday so special!

We just wanted to say a big thank you for organizing our honeymoon. It was great! The hotel was fantastic and the views spectacular. Thank you also for the champagne which we enjoyed gazing out over The Danube. Budapest is a beautiful city with plenty to do! We only scratched the surface but definitely want to go back. Thank you again Kay for making everything so memorable for us both.

Kay was very friendly and gave my husband and I a range of holiday selections tailored to what was important to us on our holiday. I would definitely recommend Kay, the service received so far has been excellent.

Kay, our Travel Counsellor, was very professional in all departments. She delivered everything I asked of her.

I already have passed your details to friends. Kay is a very professional delightful and friendly person and is always very prompt and efficient in organising my travel arrangements. I really appreciate having her taking the worry and strain and time away from me knowing that everything will be in order for me to enjoy my travels. Thank you Kay!

Kay has been brilliant throughout. We did not have a clear idea when we first approached Kay of suitable destinations for our family holiday. She offered a varied list of possible resorts and board options and guided us through the whole process. We wouldn't hesitate in recommending her to friends and family.

Just returned from Orlando having booked our holiday through Kay. Thank you so much Kay for making our Jolly so smooth. Nothing was too much trouble and I would certainly recommend you 100% to anybody looking to book a holiday. We will certainly use your expertise for any future hols.

Wow that was easy! Kay is a superstar. Just booked a Med cruise for me and my Mum. All transfers and UK accommodation sorted too. Nothing too much trouble and it only took a couple of minutes of my time! Superb service!

It was a pleasure to deal with Kay regards booking my trip. She dealt with my requests and keep me updated at all times. I am looking forward to my trip and will be speaking to Kay again for any other holiday requests I may have in years to come.

Kay has been so helpful and we had a wonderful holiday in Istanbul that suited our budget when no other agency could meet our needs. She was our first port of call this year to book a holiday to Rome. We have recommended her to everyone we know!

What can we say? Thank you, thank you, thank you!!! We are back from a fabulous break in Tenerife that did exactly what it said on the tin...but have to say that your extra efforts and personal touches (before, during and on our return) made it extra special! Best wishes for a fabulous and relaxing Christmas in your new home.

We found Kay to be totally committed to finding us exactly what we were after. She did not let up I till she offered us the holiday that ticked all the boxes. We would certainly recommend Kay to friends and family. Grateful thanks.

We had an absolutely amazing time. Istanbul is so wonderful and so much to do there. Everything ran like clockwork thanks to you and the hotel was perfect. Pool and roof terrace idyllic and just what was needed during the heat of the day. Thank you Kay - we have had a perfect holiday!

I would really like to thank Kay for all her time and patience in organizing our holiday arrangements. It relieved me of all the stress of filling things in online as I would worry about getting things wrong as I am not the best on the computer! My husband had a heart attack at Christmas so again it was a relief for someone else to sort things out for me. I would also like to mention the screening company who went through the questions slowly and gave me time to answer before rushing onto the next one. I will most certainly use Kay again and recommend her and the service to friends and family. She dealt with me in a very professional, friendly manner and I felt confident in leaving the arrangements with her. A great big thank you Kay, I will be back.

A personal, speedy, cost effective, friendly experience overall. Kind regards and many thanks for the lovely card and informative documentation.

Thank you Kay for planning, booking, giving advice and adding the personal touch to our holiday. I never thought it would happen but we were close to having to cancel the holiday and then nearly not making it to the airport on time but thanks to Kay for liaising with the airport staff and taking the pressure off we were able to get there! Thanks again! I would certainly recommend.

Great friendly service! Always there to answer queries and very reassuring. I would highly recommend to anyone!

This is the second time we have used Kay's service within a 6 week period having re-booked the exact same location/hotel to return in June 2014. Using Kay's service is total peace of mind knowing that if anything were to go wrong you know you have someone you can trust to sort any issues. She found us a deal within a few hours of my query and was very competitively priced. We booked within 15 minutes of receiving her quote and I would not hesitate in recommending her to friends/family. In fact I already have!

It's like booking a holiday with your best friend. Very refreshing experience!

I find Kay Halton to be friendly, professional, patient and understanding with all the expertise of tailor making holidays to be that extra special. I would book with Kay again and recommend friends and family to do same.

Kay was amazing. She listened and tailored my amazing trip to Hong Kong, Sydney, New Zealand - North and South - and Singapore- tours, hotels, everything, to completely fit in with my tastes. I am so impressed by all her suggestions and have chosen every one of them. She has saved me hours of research and with the very best service. Kay is absolutely excellent. With my heartfelt thanks.

Reachable at any time, extremely polite, accommodating and genuine. I will definitely be using her again :)

Great service from Kay. She took the stress of booking a holiday away.