Kerensa Kassi

I'm based in

Hatfield

Available for new enquiries

It's Nice To Meet You

I’m Kerensa - based in Brookmans Park, Hertfordshire. Living with my husband Mark, our "kids" are now 21,19 and nearly 17 !

Last year I became a Gold Travel Counsellor ! It's the top achievement at TC, making me one of the top 10 percent of the Travel Agents. I'm proud of this achievement I've worked super hard ensuring I provide my clients with the best possible experience on their hard earnt holidays. Well done for finding me, you can put your next holiday idea in my capable hands !

Before becoming a Travel Counsellor I worked for over 15 years in the city on a busy trading floor for Bank of America, a big American investment bank selling Fixed Income products. It was a fantastic, thrilling, competitive and demanding job but not very family friendly. On the upside I travelled extensively for work and pleasure so that’s when I realised I had a great existing skill set, a perfect foundation for a new career in travel as it is something I'm very passionate and fussy about. Friends and family have sought my holiday advice for years knowing I do that extensive, in-depth research, demand high quality, expect good value, love lots of luxury and I know just how important holidays are!

But here we are 7 years on drawing on those years of experience in booking my own family holidays - young kids to now demanding teens, I know exactly how important it is to ensure it meets everyone’s requirements. We’ve had many luxury holidays in Dubai, Oman, Maldives, Abu Dhabi and had equally amazing experiences, making memories travelling extensively in Europe and travel annually to Greece (as my father is Greek) so that country is dear to me. Whilst luxury has its place it’s also nice to experience the culture and the authenticity of a country too.

I work from home, I have many local clients but so many are based all over the UK, some are abroad too. With 24/7 Duty office support, in-depth training Travel Counsellors and my growing passion for travel and lovely clients I really have the dream job! I’m available throughout the day and evenings - even if I’m not at my desk I will always respond quickly so I can help you start making your exciting holiday plans without delay! Competitive prices, with first class service!

So apart from my annual trips to Greece 2022 and 2023 has been busy with some must see destinations:
Cappadocia - stunning landscape and hot air balloons
Jordan for my big birthday taking in Petra, Wadi Rum, Dead Sea and Amman
A weekend trip back to Morocco enjoying the souks and luxury hotels just outside the Medina
Seychelles for Xmas visiting Mahe, Praslin, Silhouette and La Digue
Barbados Girls Trip - rebooked for March 2024 too !
Mainland Greece - Romanos and the new W Hotel
Greek Island Hopping - Naxos, Andros, Ios and Paros were our family destinations for 2023
Kerala - luxury houseboat and tour of Kerala finishing in Doha
Thailand - Elephant Hills

Next year - more big plans for me and you !

Life is just too short to go on mediocre holidays - let's have some amazing experiences with friends or family ! Contact me for a free quote.

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What my customers say

Greek Island Hopping Score received 10/10 All great with the organisation so far thank you - I appreciated this and the attention to detail. I will provide a more detailed review once we have travelled to Greece in September.

Mary Ward

Essex

Score received 10/10 Kerensa arranged our trip to Canada in 2024 and on the back of that experience we asked her to work with us again for a family trip to Iceland 2025. We outlined what we wanted and she made suggestions to co-desighn a holiday for our preferences.

Aradhna Morton

Leeds

Score received: 10/10 Kerensa is great. She will take good care of you and will deliver your dream trip 10 March 2025

Miguel Alonso Capelo

London

Kerensa is absolutely brilliant and always goes the extra mile to find us the best holiday. Nothing is too much trouble, and she always pays so much attention to what we need as a family. She finds us the best price, and the best value which I am sure is not always easy as we are a large family. Trips booked: Ikos resorts 21/22 and Summer 2023

R Poulter

Brookmans Park

Kerensa takes bookings to a whole new level, her attention to detail and to finding the right holiday is exceptional. Trips booked : Kerala '20 and Crete '23

K Mills

Winchmore Hill

Kerensa has an amazing ability to understand complex needs and deliver the most amazing family holiday solution ! Trips: Iceland 2023 and Summer 2023 booked

J Harvey

Hertford

Kerensa is a godsend !

Cathy Polledri

Barnet

The service was wholly personal and understanding of particular circumstances. This included follow up assistance after i had booked - which is unusual and very well received.

Stephen Robbins

West Midlands

Amazing service. Kerensa was available 24 hours a day when we were trying to get the details sorted and was incredibly patient with all our changes. She has continued to stay in touch and provide extra ideas and information. I would recommend her to anyone wanting to book a great holiday without any hassle.

Julia Tupper

Essendon

We had a wonderful time. The resort was beautiful with fantastic service. Very quiet and relaxing which is exactly what we were looking for. Highly recommended. Thanks for you help with everything. I'll be in touch for our next holiday! Many thanks, Mrs K Mills

K Mills

ENFIELD

Had a fab time at the Belle Plagne Club Med - lessons and instructions were excellent, and the food was amazing and all the alcohol was included in the price. Kerensa had guided us through all the ski supplier options and she chose the perfect resort for our needs. I would happily go back to the same resort next year, but also like the look of the new Club Med resort - and definitely using Kerensa again - she made everything, easy and seemless at no extra cost!!!

Matt Spencer

Teddington

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01707 818480

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