Kerensa Kassi

My expertise

Africa
Greece
Vietnam
Bahamas
Morocco
Peru

I'm based in

Hatfield

Available for new enquiries

It's Nice to Meet you - I'm looking forward to working with you !

I’m Kerensa - based in Brookmans Park, Hertfordshire. With over 10 years’ experience as a luxury travel advisor and a career that began with 16 years on a busy Fixed Income trading floor selling Syndicated Loans in investment banking, I like to think I bring a unique understanding of what busy professionals and families truly value when they travel — seamless organisation, exceptional service, and complete peace of mind.

Having travelled extensively throughout my banking career, I understand the demands of both corporate and leisure travel and the importance of every detail being perfectly managed,seemlessly. Whether arranging complex business itineraries, luxury family holidays, or bespoke escapes, I create personalised experiences designed to make travel effortless and enjoyable. Friends and family have sought my holiday advice for years knowing I do that extensive, in-depth research, demand high quality, expect good value, love lots of luxury and I know just how important holidays are!

I specialise in luxury family travel for busy families looking to relax, reconnect, and enjoy a stress-free holiday with every detail taken care of. Through Travel Counsellors, my clients benefit from personalised service, trusted expertise, and 24/7 duty office support while travelling.

As someone who is half Greek, Greece holds a special place in my heart, and I have extensive first-hand knowledge of the islands, mainland resorts, and hidden gems that make it such an incredible destination. My recent travels have also taken me to Vietnam, The Bahamas, and the Maldives, allowing me to offer up-to-date insight and personal recommendations for some of the world’s most sought-after destinations.

My approach is personal, detail-focused, and built around creating exceptional travel experiences tailored to each client’s individual needs.

Although I work from home, I have many local clients but so many are based all over the UK, some in USA and other international destinations too. I’m available throughout the day and evenings - even if I’m not at my desk I will always respond quickly so I can help you start making your exciting holiday plans without delay!

So apart from my annual trips to Greece I've been busy recently with some must see destinations in the name of research:
Cappadocia - stunning landscape and hot air balloons
Jordan for my big birthday taking in Petra, Wadi Rum, Dead Sea and Amman
A self drive tour around Morocco enjoying the souks and luxury hotels just outside the Medina, Agafay desert and Oualidia
Seychelles for Xmas visiting Mahe, Praslin, Silhouette and La Digue
Barbados Girls Trips
Mainland Greece - Romanos and the new W Hotel, Cape Sounio Grecotel and the Dolli another Grecotel.
Greek Island Hopping - Naxos, Andros, Ios and Paros, Serifos, Crete, Corfu, Milos, Tinos, Hydra, Spetses, Poros, Skiathos, Santorini, Mykonos
Kerala - luxury houseboat and tour of Kerala finishing in Doha
Thailand - Elephant Hills,
Bahamas - Nassau, Eleuthera and Hamilton Island
Maldives - Six Senses Laamu, Six Senses Kanuhura, Intercontinental Maldives, and 1 other island - enjoyed swimming with whale sharks, nurse sharks and manta rays
Vietnam - Six Senses Con Dao, Six Senses Ninh Van Bay and Intercontinental Danang Son Peninsular

Still lots to see and do so more big plans for me and you !

Life is just too short to go on mediocre holidays - let's have some amazing experiences with friends or family ! Contact me for a free quote.

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Explore my guides and blogs

Taking Time in Vietnam to relax after the hustle and bustle IHG Hotel Style

Taking Time in Vietnam to relax after the hustle and bustle IHG Hotel Style

I was recently invited to join 6 others on a trip to experience 3 spectacular IHG hotels, and so if Vietnam had a luxury travel hall of fame, these three resorts would all deserve a place in it: Six Senses Con Dao, Six Senses Ninh Van Bay, and InterContinental Danang Sun Peninsula Resort. What surprised me most on this trip wasn’t just how beautiful these properties were — it was how perfectly th

25 May 2026 5   min read

Why the Maldives Needs to Be Back on Everyone’s Travel List

Why the Maldives Needs to Be Back on Everyone’s Travel List

After three stays in the Maldives, I can confidently say this destination is so much more than the picture-perfect Instagram shots we all know and love. Yes, the water really is that turquoise, the sunsets are unreal, and the villas feel like something from a dream — but what keeps drawing me back is something much deeper. In a world where we are constantly connected, overstimulated, and rushing

25 May 2026 5   min read

Lucy Gilbertson Year 8 - Review of Marataba Safari Lodge !

Lucy Gilbertson Year 8 - Review of Marataba Safari Lodge !

Do you want the holiday of a lifetime? There is a place for that! Here at the family friendly Marataba Safari Lodge, located in the Marakele National Park, South Africa. It is one of the greatest safari lodges in the world and it is Malaria free too! We care for our guests, so they want for nothing…and you are no exception so come along and enjoy a mind-bending experience. Our mouth-wat

12 Nov 2018 5   min read

Girls Long Weekend in Barbados March

Girls Long Weekend in Barbados March

You may think it’s a mad idea but you are very wrong! You'd actually be mad not to try this ! Barbados is one of my favourite destinations. It has so much to offer - fabulous weather pretty much most of the year, although traditionally it’s a great winter sun destination. As it’s tropical the weather is great all year round and those tropical showers are bearable in the out of peak times.

19 Mar 2017 5   min read

Dubai May Half Term

Dubai May Half Term

Dubai May Half Term We've not long come back from an amazing week with family and friends in Dubai and I cant recommend it highly enough! Ok it was quite warm for my pasty husband and my fair skinned kids but we were armed with sunsuits and factor 50 so managed that bit. The hotel helped too easing the pressure of the 40 degrees heat and wall-to-wall sunshine by chilling the pools, coming r

08 Jun 2016 5   min read

What my customers say

Greek Island Hopping Score received 10/10 All great with the organisation so far thank you - I appreciated this and the attention to detail. I will provide a more detailed review once we have travelled to Greece in September.

Mary Ward

Essex

Score received 10/10 Kerensa arranged our trip to Canada in 2024 and on the back of that experience we asked her to work with us again for a family trip to Iceland 2025. We outlined what we wanted and she made suggestions to co-desighn a holiday for our preferences.

Aradhna Morton

Leeds

Score received: 10/10 Kerensa is great. She will take good care of you and will deliver your dream trip 10 March 2025

Miguel Alonso Capelo

London

Kerensa is absolutely brilliant and always goes the extra mile to find us the best holiday. Nothing is too much trouble, and she always pays so much attention to what we need as a family. She finds us the best price, and the best value which I am sure is not always easy as we are a large family. Trips booked: Ikos resorts 21/22 and Summer 2023

R Poulter

Brookmans Park

Kerensa takes bookings to a whole new level, her attention to detail and to finding the right holiday is exceptional. Trips booked : Kerala '20 and Crete '23

K Mills

Winchmore Hill

Kerensa has an amazing ability to understand complex needs and deliver the most amazing family holiday solution ! Trips: Iceland 2023 and Summer 2023 booked

J Harvey

Hertford

Kerensa is a godsend !

Cathy Polledri

Barnet

The service was wholly personal and understanding of particular circumstances. This included follow up assistance after i had booked - which is unusual and very well received.

Stephen Robbins

West Midlands

Amazing service. Kerensa was available 24 hours a day when we were trying to get the details sorted and was incredibly patient with all our changes. She has continued to stay in touch and provide extra ideas and information. I would recommend her to anyone wanting to book a great holiday without any hassle.

Julia Tupper

Essendon

We had a wonderful time. The resort was beautiful with fantastic service. Very quiet and relaxing which is exactly what we were looking for. Highly recommended. Thanks for you help with everything. I'll be in touch for our next holiday! Many thanks, Mrs K Mills

K Mills

ENFIELD

Had a fab time at the Belle Plagne Club Med - lessons and instructions were excellent, and the food was amazing and all the alcohol was included in the price. Kerensa had guided us through all the ski supplier options and she chose the perfect resort for our needs. I would happily go back to the same resort next year, but also like the look of the new Club Med resort - and definitely using Kerensa again - she made everything, easy and seemless at no extra cost!!!

Matt Spencer

Teddington

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01707 818480

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